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This review is from: StarTech.com Cat5e Modular Keystone Jack White - Tool-Less
Cons: its one of the hardest one to get the cables in i have punched many keystone jacks have never seen such a bad design. it have a lock latch through which the cable suppose to come in that makes the last 2 wires almost impossible to put down .
Other Thoughts: just buy a punch tool and cheapest jacks you will be done 300% faster then installing this.
Thank you for taking the time to leave your feedback on our Tool-less CAT5e Modular Keystone Jack. We’re sorry to hear that the jack did not work as intended for you.
Product quality is something we take very seriously at StarTech.com. This jack is backed by a 2 year warranty, and if the issue seems to be limited to specific jacks, we’d be happy to provide replacements.
Did you have difficulties securing the cable in all the jacks you tried, or did you notice it was limited to only one or two of the jacks being used?
Also, this jack is intended for use with CAT5 and CAT5e cabling specifically. If you are currently using CAT 6 cabling, this jack may not be suitable, as the thicker gauge of wire used in CAT 6 cables can lead to difficulties when punching down the wire.
We apologize again for the inconvenience. We're always here to help with our lifetime technical support, so if you have any further questions or concerns, please take a moment to get in touch with our support team, and be sure to reference case #303-221261.
You can also respond here and we will be certain to follow up.
Customer Support StarTech.com http://www.startech.com/techsupport
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