ASUS M4A87TD/USB3 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD Motherboard

Pros: Great ASUS motherboard for the money.

Cons: Just stopped working.

Other Thoughts: Green LED is on, indicating power. It used to work fine. This was months ago. We've had this machine sitting around for a few months. I went to fire it up today and dead. Power supply is fine (tried on another PC). Unplugged/plugged everything, nada. Reset the bios - nada.

Going to see if ASUS can help me out here. Bought a ton of their stuff over the past 10 years.

Manufacturer Response:

Dear Valued Customer,

We're sorry to hear about your experience with this motherboard. Given that you've tried another PSU (most likely cause), resetting BIOS (clear CMOS?), and unplug/plug components, please RMA the motherboard to us so our technician can test, repair or replace it as necessary. We apologize for the inconvenience. To RMA the motherboard, please use the online submittal form at: http://vip.asus.com/eservice/usa_rmaserv.aspx or call us at 1-812-282-2787. Thank you.

For support information, please visit http://support.asus.com. For service, visit http://service.asus.com. For motherboard warranty, visit http://www.service.asus.com/warranty.aspx#!Motherboard%20Warranty/c1c20; Refurbished products/accessories: http://www.service.asus.com/warranty.aspx#!refurbished-warranty/c16us. For RMA status, visit: http://am.eservice.asus.com/rmaweb/search/rmCustomerQueryAction.do?.

Regards,
Benson
ASUS Customer Loyalty
cl-benson@asus.com

Pros: I've been using this mobo for two years now. Constant use too. Still works.

Was fairly easy to install and work with for my first build.

Good ports and options and whatnot for the price.

Cons: Never could get the USB3 ports on the back to work properly. Sometimes they work but most of the time they refuse to recognize my USB3 devices.

Minus one star for that.

Pros: Flawlessly does everything it's supposed to. Even started playing with some of the OC utilities recently.
Quite literally has more features & capacity than I use.

Cons: Had to manually set RAM to 1600, otherwise AUTO settings kept it at 1333. But runs perfectly fine there.

Other Thoughts: Just reaching 1 year using this board. Runs all my games well (as well as my GPU will let me) & has no issues in Windows.
Paired it with a Phenom II x4 955 and 8 Gb (2x4Gb) DDR3 1600.

Pros: It has done everything I've asked of it flawlessly. Haven't touched any OC'ing features, aside from once or twice just to take a look.
Rock solid & utterly reliable.

Cons: Would prefer more than 3 audio ports on the back. My sound system uses all 3 ports, forcing me to use the front panel connection for my headset, but that is minor, not worth an egg.

Pros: It works except for the memory clock... which is more than what other people have gotten apparently.

Cons: Does NOT want to run RAM faster than 800mhz. Crashes, BSODs, refuses to start, etc, when RAM is clocked higher than 800 mhz.

Manufacturer Response:

Dear Valued Customer,

The M4A87TD/USB3 can support up to 4 x DIMM, Max. 16GB, DDR3 2000(overclocked)/1600/1333/1066 Hz memory. Please try use memory from the QVL at http://www.asus.com/Motherboards/AMD_AM3/M4A87TDUSB3/#MSL or memory with similar specifications, and load BIOS defaults (F5). To continue support, please contact me at cl-benson@asus.com (reference #C1037-6775 in the subject line).

Regards,
Benson
ASUS Customer Loyalty

Pros: Yippee. Saved up and built an awesome new machine with 16G of ram.

Cons: Something always seemed not quite right. Wouldn't recognize all the SATA drives. Memory showed errors and got random bluescreens after a month. Even taking some out and moving around trying different configurations. Now a little over a year later it is totally dead. No beeps no nothing. ASUS doesn't respond to email.

Other Thoughts: Are there any good motherboards anymore. Every single one has reviews with 10% horror stories.

Manufacturer Response:

Dear Valued Customer,

We're sorry for the issue you had with the motherboard. We suggest trying a different power supply if there is no standby LED on on the motherboard and swap SATA cables. Once it POST, load BIOS defaults and test your memory using memtest. Otherwise, you can RMA the motherboard to us and we'd be glad to repair/replace as necessary. Please use the following form at: http://vip.asus.com/eservice/usa_rmaserv.aspx or call 1-812-282-2787 to request a RMA. Our motherboards are covered under a 3-year warranty with the exception of Sabertooth models which is 5 years.

Regards,
Benson
ASUS Customer Loyalty

Pros: This is a very good and reliable Motherboard. Ive owned this bad ow for over a year now and it's been worth it's weight in gold.
Installing the board is simple, it comes with everything that you need to get your computer running. Weather it's upgrading or making your own rig, I recommend this board to anyone.

Cons: The only issue I've had (and this is Purely due to my stupidity) make sure you flip the core unlocker switch to let your CPU to run to it max.

Other Thoughts: Since the next generation of boards have come out I feel it's time to upgrade.

Pros: ASUS boast many features that would be great, such as 6GB/s; up to 32G Memory; etc... if their motherboards would post!

Cons: I had three RMA returns to get one board that would post! Their quality is no longer important to them. Each RMA was just swapped out with another 'refurb', nevermind I paid extra for NEW!

Other Thoughts: ASUS quality is not for squat anymore, I remember the '90s, when you could buy an ASUS board and it worked! I replaced this with a much cheaper, but same features, ECS board that worked first time! I suggest find anything else besides this board!

Manufacturer Response:

Dear Valued Customer,

We apologize for the issue you had with the motherboard.

We cannot gurantee that replacement will be new units. However all of its functions have been tested to work. Despite that these are refurbished units, the warranty on the original motherboard will carry over.

If your motherboard does not POST, please try the following:

Clear CMOS. Turn off the computer. Turn the switch on the back of the power supply to OFF, or unplug from the outlet. On the lower right corner of the motherboard is a jumper marked "CLRTC", move the jumper from positions 1 and 2 to 2 and 3. Wait about 5 seconds, and move the jumper back to positions 1 and 2. Power on the computer.

Try to plugging a system speaker to the 4-pin speaker connector (lower right corner) and monitor if any beeps that occur when you turn on the computer.

1 long beep and 2 short beeps = memory issue
1 long beep and 3 short beeps = VGA issue
1 long beep and 4 short beeps = hardware component issue

If you hear the above beeps, try to swap the part for another.

Regards,
Benson
ASUS Customer Loyalty

Pros: Does everything I needed it to do for 7 months. Use it for a PVR. Recorded a few shows a week on it.

Cons: Came home one day and it was powered up with nothing on the screen. I have removed everything and can't get a no-RAM beep. Replaced the CMOS Battery with a new one and still nothing.

Other Thoughts: Really have a a lot of ASUS products. Just ordered 2 new laptops for the office. Not a happy camper if this is as long 7 months as I can count on ASUS.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issue you had with the motherboard.

Do you see standby power LED lit on the motherboard? Do the fans spin after power on? If not, it could be that the power supply has failed. Please consider replacing this part first. If the new PSU still does not resolve the issue, and you still hear no beep codes, RMA the motherboard so that we can be sure it's a problem with the motherboard.

Regards,
Benson
Asus Customer Loyalty

Pros: Motherboard features were as desired, everything works perfectly...for a while.

Cons: After 14 months of us, I'm getting random shutdowns. PSU issues have been eliminated, as have components, and it has occurred in the BIOS - all signs point to this being the culprit.

It's been great until now, and I'm currently going through the RMA process with ASUS. It's not great so far, so unless they manage to change my mind somehow, this is thoroughly disappointing - I'll like pass on ASUS motherboards in the future.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issue you had with the motherboard and with our RMA process.

Please let me know what I can do to help you receive your replacement or a repaired unit. My email is cl-benson@asus.com reference #C1037-3011. Please include a case # or RMA # in your reply.

Regards,
Benson
Asus Customer Loyalty