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Item#: N82E16813157311

ASRock H77M-ITX LGA 1155 Intel H77 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel Motherboard

  • Intel H77
  • Core i7 / i5 / i3 (LGA1155)
  • DDR3 1600/1333
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Learn more about the ASRock H77M-ITX

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the ASRock H77M-ITX

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  • Gail L.
  • 6/25/2014 11:09:48 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDoesn't Last

Pros: Fit inside ITX case alright.

Cons: USB ports failed after only a couple of days in use, performance declined until the board failed completely after 3 months. Will not post, even to the point of getting BIOS beeps. RAM tested good, power supply is good, CPU is good.

Other Thoughts: The RMA process is convoluted, it took many phone calls and emails to get an actual RMA number. Board was installed in a client computer, client opted to upgrade (and purchase a different brand) per our suggestion.

Quality final product and fast turn around make our technology shop competitive, poor quality in the parts that we use reflects badly on us and so for that reason we will not be using ASRock products again. The RMA took too long to process and we don't have any confidence that a replacement will be better quality.

Manufacturer Response:

Dear ASRock Customer

Sorry to hear that the mainboard has malfunctioned after 3 months which’s due to nature of electronic product, it can happen.
We always do our best to support customers. Unfortunately, it does not meet your needs.
However, we do reply both email and phone promptly except on week-end and holidays.
If you have any technical issues or warranty questions please contact us at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/support/tsd.asp

Did you find this review helpful? Yes No

  • Iveta S.
  • 3/26/2014 2:58:05 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat Motherboard

Pros: - Has Nice features
- Good price
- No problems with it

Cons: None

Other Thoughts: Wanted to write a review on this motherboard, since there are so many bad ones. I'm guessing the people who get a faulty motherboard get angry and write a review (nothing wrong with that), and the people who have a good motherboard don't bother, since they have no problems.

Did you find this review helpful? Yes No

  • Daniel D.
  • 3/26/2014 1:00:57 AM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsok motherboard

Pros: it does what motherboard does

Cons: DVI and HDMI doesn't work
Send it in for repair

Manufacturer Response:

Dear Dan,

We sincerely apologize for any inconvenience this may have caused you.
Please update the replacement mainboard's working fine.
If you have any technical questions or warranty issues in the future please contact us at http://www.ASRock.com/support/tsd.asp

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/support/tsd.asp

Did you find this review helpful? Yes No

  • Victor H.
  • 2/15/2014 2:46:50 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat Motherboard no problems.

Pros: Great price, ,Great graphics,HDMI output.
Asrock has good customer support.

Cons: None so far.
This board has been running my sons desktop for 8 months flawlessly.

Other Thoughts: I upgraded a old HP tower with this Motherboard combined with a Intel Celeron g1610 CPU and Kingston Hyper X Blu 2x2GB.Running Windows 8 64 bit.(Old hard drive from HP tower)
All for 265.00$
I know when people here Celeron they think it's old technology but don't underestimate these new Celerons.
For 49.00$ this CPU has HD integrated graphics and runs Windows 8 with absolutely no problems.
My sons not a gamer and he mainly uses his computer for internet browsing.
Great set up if that's what you use your computer for and you can't beat the price.

Did you find this review helpful? Yes No

  • Lance A.
  • 2/2/2014 11:42:30 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsworks for me

Pros: It works with Debian Jesse/testing, GNU/Linux OS xfce, switched from Ubuntu, given Ubuntu Unity breaks the OS even when you uninstall Unity (lots of pain).
I had to make a special boot USB stick with the proprietary firmware for the Ethernet hardware (.dep file) in a separate dos partition on the USB boot stick.

Cons: ?

Did you find this review helpful? Yes No

  • Jonathan E.
  • 12/5/2013 3:42:17 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsMe first asrock!

Pros: Seem to be a good little mobo paired up with celeron g1630 and 4 gb of g.skill ram, I got this board because of the usb 3.0 and coz of pci-e 3.0 this is my little budget gaming rig.

Cons: none everything works great! :)

Other Thoughts: Bitfenix prodigy case
Asrock h77m-itx
celeron G1630
g.skill 4gb 1333
his radeon 4670
antec true power trio psu

Did you find this review helpful? Yes No

  • Valeriya A.
  • 11/19/2013 8:50:45 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsDead in a few months

Pros: Fast, a lot a features as SATA6 and USB3 and HDMI. Hoped it would be a base for a mini HTPC.

Cons: It was good for a few months, now its dead (no booting, black screen) and AsRock service is very poor. It took me more than 10 days just to get AsRock attention to the dead m/b and the problem is still there!

Other Thoughts: Still waiting for RMA!

Manufacturer Response:

Dear ASRock Customer

Sorry to hear that the mainboard has malfunctioned after few months which’s due to nature of electronic product, it can happen.
We always do our best to support customers. Unfortunately, it does not meet your needs. However, we do reply both email and phone promptly except on week-end and holidays.
If you have any technical issues or warranty questions please contact us at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

Did you find this review helpful? Yes No

  • Thomas J.
  • 11/10/2013 8:47:14 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

1 out of 5 eggsPoor ASRock products and warranty service.

Pros: Some nice features for HTPC.

Cons: Motherboard was DOA and would not power on.
1. For this ASRock model motherboard, Poor warranty and customer support.
2. ASRock RMA procedures for defective items requires you to return the item to an authorized retailer. This gives you a high probability of getting retailer recycled junk motherboards and other ASRock products.
3. Open box or refurbished products are not covered by manufacturer warranty. I am sure this explains the reason there are so many open box and refurbished ASRock motherboards of this model for sale on Newegg. You do not want to try and save a few dollars to find out that the motherboard has no warranty. Repairing this motherboard will cost you $50 plus your cost to ship the motherboard back to ASRock.

Other Thoughts: Just a few items that I have learned as a follow up to my previous review.

Read the fine print about defective item replacement and watch warranties. Depending on the model of motherboard, other manufactures offer longer warranties for their products.

From ASRock's own RMA form:
6. Out of warranty, open box or refurbished products are not covered by manufacturer warranty. If you still prefer to RMA out of warranty, open box or refurbished product, ASRock will charge $50 Labor & Service fee and provide three months warranty for the replacement.

The motherboard that I purchased was in the original serial number matching box and all accessories were sealed in their origInal packages. I returned the defective motherboard to the retailer and will be buying a MSI or ASUS motherboard to replace this one. This was my first and last ASRock product.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
For the open box items, please refers to Newegg policy at "http://help.newegg.com/app/answers/detail/a_id/183"
For the returning mainboard to us (manufacturer), please refers to RMA policy at "http://www.ASRock.com/support/index.asp?cat=Policy".
If you have any technical questions or warranty issues in the future please contact us at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

0 out of 1 people found this review helpful. Did you? Yes No

  • Thomas J.
  • 11/1/2013 11:45:36 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week

1 out of 5 eggsASRock has poor customer service

Pros: None

Cons: DOA junk!!

Other Thoughts: Board was DOA. ASRock wants you to send the board back to the seller for refund instead of being able to send the defective board directly to ASRock for repair. Waste of money shipping around defective junk!!!! My first and last ASRock board.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
According to return policy, the item could be returned to Newegg within 30 days of purchase, if past the 30 days, please contact us for replacement.
If you have any technical issues or warranty questions please contact us at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

Did you find this review helpful? Yes No

  • Darren B.
  • 7/16/2013 10:10:49 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsasrock h77m-itx

Pros: Inexpensive

Cons: Doesn't work. I ordered first board and worked for several weeks and then would not post. Returned for exchange. Second board never posted. Tried different memory and different power supply to no avail. I shall be returning for different board.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you. Sorry to hear second mainboard having same issue with post.
Please trouble shooting the mainboard for below steps with known good components;
Turn the power off.
Remove the mainboard from inside computer to outside, place the mainboard on top of the empty mainboard’s box
Clear the CMOS
Check the mainboard’s CPU socket pins are normal (should not be bent)
Reseat the CPU with heatsink fan as well if socket pins are normal
Test with single memory module (non-ECC, un-buffered), try with another known good memory if its same issue.
Plug monitor to onboard VGA (CPU with iGPU supported or test with VGA card)
Plug the 24 pins + 4 pins ATX power to the mainboard
Plug the computer case’s power switch to mainboard's front panel power header and try again
If you have any technical issues or warranty questions please contact us at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We can assist you shortly.


Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16813157311
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