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Item#: N82E16813157322

ASRock Z77 Extreme9 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

  • Intel Z77
  • Core i7 / i5 / i3 (LGA1155)
  • DDR3 3000+(OC)/2400(OC)
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Learn more about the ASRock Z77 Extreme9

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the ASRock Z77 Extreme9

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  • Gregory L.
  • 3/6/2014 7:06:05 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsBent CPU Socket Pins

Pros: The motherboard is loaded with features.

Cons: I didn't even remove the motherboard from the box, when I discovered six bent CPU socket pins. The motherboard was still zip tied to the packaging in the box. It looks like the locating tabs on the plastic socket cover bent the pins. Too, bad, other ASRock motherboards I own were shipped intact.

Other Thoughts: Inspect the motherboard carefully! I see Newegg.com now lists the board as "Not available."

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you. ASRock mainboards are fully tested to assure the quality.
The CPU socket has been covered with protection CAP to avoid damage the pins.
For more information about CPU installation guide, please visit at link "http://www.asrock.com/support/QA/TSDQA-103.pdf".

If you have any technical issues or warranty questions please contact our Tech Support at http://www.ASRock.com/support/tsd.asp. We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Casey D.
  • 12/9/2013 8:12:24 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsFeature Complete, Not Perfect

Pros: This board comes with every feature you can imagine, as well as dozens separated controllers for peripherals. I was testing Xen virtualization with passthrough, and this board was great for it.

Cons: I have not been able to reset the BIOS with the switch button or the pin switch in several months. I contacted them and received no reply.

As of today I swapped out the CPU since I bought an even newer (more expensive) ASRock motherboard. I was disappointed to see that two of my ASMedia ports are suddenly no-longer functioning. I confirmed from my OS that one of the two ASMedia controllers disappeared.

Other Thoughts: I have contacted ASRock about the bios months ago and got no reply. I just sent in another ticket about the broken ports. The board comes with a 3 year "limited warranty". I hope they will honor it.

So far I would say great hardware, terrible support. I have given it 2 eggs because of the support, given the cost of this board and having only owned it for one year I. If they are willing to fix the problem, I will amend my review,

2 out of 2 people found this review helpful. Did you? Yes No

  • Robert C.
  • 12/5/2013 1:25:45 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsBloatware Ahoy

Pros: Excellent Motherboard With Lots of Options

Cons: When installing Drivers CD the auto install option installs bloatware

Other Thoughts: When you spend this much on a motherboard it should not be bundled with Crapware.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize that you having difficulty with mainboard free software.
The driver CD has given the option to install drivers, utilities or install all, which user could determine their needs and able to uninstall if not willing to use in the future.
If you have any technical issues or warranty questions please contact our Tech Support at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

0 out of 1 people found this review helpful. Did you? Yes No

  • Nathan S.
  • 9/29/2013 2:45:30 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsUpdate for my previous review

Pros: Nice Board, with lots of bells and whistles

Cons: See below, but there are several

Other Thoughts: I have been reading around in many of the feedback comments about asrock boards. The intel sockets anyway. I find it funny that there are so many problems being reported about bent or damaged socket pins. Yet, Asrock is so quick to tell everyone about how the boards are checked before they are sold, and that there is no way that they could come that way from Asrock. However, if you read around the web and even on Newegg you will see people that get memory errors when they power up the board. This is usually being caused by damaged socket pins. I even saw one person who had problems with memory errors upon boot up, and then Asrock tells them to check the socket pins and sure enough, bent or damaged pins. Then the people are so surprised because Asrock blames them

To update my problems below. I kept telling Asrock that there were all kinds of problems with my board, and it went from bad to worse. It will not even post now. Just double zeros on dr. debug. It is dead and I am sure it came from the faulty socket in the board.

However, it is my fault. What a joke

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
The reason to check mainboard CPU socket pins due to memory controller on the CPU is not fully contact with mainboard which might indicate memory error on Dr. Debug.
The CPU socket on the mainboard has been covered with protection CAP to avoid damage the pins during the shipping and should not be removed unless intend to install a CPU.
In addition, the CPU socket pins on the mainboard are fragile and need to be handling with careful to avoid physical damage and affect the warranty.
As always, we appreciate your purchase and constructive reviews are welcome.
If you have any technical issues or warranty questions please contact our Tech Support at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Nathan S.
  • 9/3/2013 3:53:21 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNever written a review, but can't help it this time!

Pros: This board is abundantly equipped with everything that I could ever want. I spent months waiting on it to become available #1 and #2, drop in price. The price drop never happened and I really wanted it so I bought it. I could not ask for much more, in the way of features, and looks. It is a thing of beauty. I previously had a Sabertooth P67 which has always functioned at a high level so I decided to get a little more out of it. So I put the extreme9 in the closet for while. I got it out this past week and installed it. I will say that I loved the blueooth/wifi adapter, but in the end the wifi does not pick up very well. However, the adapter functions flawlessly, and is a nice addition to such a feature rich board.

Cons: The only thing that was changed in my rig was the mobo. So, regardless of what response is received after this, I just want to make it clear that all other components had been running without issue for at least 1 year.

Right when i turned it on I got 55 in dr debug. So I looked up the code and it said no mem was installed. clearly was not true and I knew the mem was good. So I switched it to A2/B2 with no luck. So i fired up google and found that it was a seemingly widespread problem with the board and that it was usually attributed to a damaged socket or socket pins. I thought great!!! I have a bad board. I pulled the mobo and the cpu and sure enough there were socket pins overlapping each other and some were stretched and bent. Luckily this did not ruin my processor. So i straightened everything as best I could with a 10x jewelers loop and stuck the proccy back in. Sure enough I made it past dr. debug and into windows. I said a thank you to the PC gawds, and went on about my business. However, within about 8 hours of this incident, the PC would no longer boot to windows. It kept getting hung on the splash screen or the bios logo screen. I finally emailed asrock who said that was usually a sata issue, so I unplugged all but one drive and that worked. So I then proceeded to re-plug each drive one by one until i found the one that was causing the problem. However, it was not the drive... It was the sata port. I tried re-plugging the cable to ensure proper connection, and I tried several different cables. No luck. So then I just tried a new port with the same drive and same cable. That worked and I have not had a problem after that. However, I am concerned. I can trouble shoot with the best of them, and I can usually get something to work one way or another. However, I have a $400 board that has already bent socket and misshapen socket pins, and a bad sata port all within the first week. So, I decided to take my concerns up further with Asrock.......

Other Thoughts: I love the Asrock boards. I also have a 970 Extreme 3, and it has been trouble free. My issue is not with the boards, or that they have trouble. That is all part of building. My issue is that when I do have a problem, it then becomes a hassle. Asus has never been an issue, and I have also had great luck with Biostar.

Now don't get me wrong, the support staff of Asrock is knowledgeable and polite. My problem is that I am essentially getting the impression that it is, you get what you get. Basically, I was told in so many words that there is no way I could have received a board with damaged socket. In my mind that means that I am being blamed for the damage. So, that issue was nipped in the bud right then and there. No more discussion about that, and the tech wants to move straight to the sata port. Nevermind that I bought a board and then had to repair it myself before use. Nevermind that bend and misshapen socket pins could short and/or cause all sorts of problems down the road.
The suggestions about the Sata trouble shooting are that I should try re-plugging it several times to ensure good connection----Check, that has been done. Next, try new/different sata cables to rule out that issue---Check, new cables were tried, plus the original cable is the one that is working now on a different port. Next, Boot in to Windows and hot plug the sata drive into the bad port. Whether that works or not, I don't know. However, I am going to assume that hot plugging it after windows has booted will work, and that the drive will be read. That is not where the problem is though. The issue was that it would not allow windows to load.

Regardless of the outcome, I have seen what i need to see. I would have been fine with all of it, right up until the point where it was told to me that a damaged socket is impossible from Asrock's end. As if, they as a company or anyone else are perfect.

Manufacturer Response:

Dear ASRock Customer

Sorry to hear that the mainboard's CPU socket pins are bent. ASRock mainboards are fully tested to assure that they're working before shipped.
The CPU socket on the mainboard has been covered with protection CAP to avoid damage the pins during the shipping and should not be removed unless intend to install a CPU.
In addition, the CPU socket pins on the mainboard are fragile and need to be handling with careful to avoid physical damage and affect the warranty.
However, We'll glad to replace the mainboard if the SATA ports are malfunctioned.
If you have any technical issues or warranty questions please contact our Tech Support at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael D.
  • 6/10/2013 9:48:06 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsBad Board - Two Strikes - Avoid

Pros: Board is feature rich and price is low. Documentation is OK.

Cons: 1) Board won't enter POST. The startup stalls with a cryptic "A2" code. The web is filled with posts concerning the error for various ASROCK boards, including this one. I have always suspected bad boards were the result of other people not knowing how to install. I thought a truly bad board would be rare.
Well, I just installed a replacement ASROCK Z77 board that I recived from NewEgg. It has the exact same issue as the original. Now, I'm guessing there really are quite a number of bad motherboards being produced. I'd certainly avoid this one.
2) Echoing other reviews: ASROCK support is email only. There is no way to talk to anyone.
3) NewEgg is a ONLY a distributor. If you get an RMA OK for original item, the replacement part likely will not be RMA'd if it is bad. The Warranty clock starts with original purchase, not replacement.

Other Thoughts: For me, 2 strikes is enough. I won't purchase another ASROCK board.
As for NewEgg, I've posted several positive comments about NewEgg. The site is decent and NewEgg can supply almost any item a techie person could want. NewEgg has made it very clear they are only a distributor of what they sell. Keep that in mind when making a purchase. Make certain the manufacturor has a solid track record of support for their products and avoid those that don't.
I know that is just basic, good, buyer behavior. In my case, I chose to believe the positive reviews and discount the negative ones. I wish I had paid more attention to the warnings rather than thinking I'd fall into the "everything is great" group. Lesson learned, I hope.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you. Code A2 should have screen display, please press F2 to check if it's changed to A6 (BIOS screen). Please try with another known good monitor and cable to check if it’s get the BIOS screen post (A6). If you have any technical questions please contact us at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

1 out of 2 people found this review helpful. Did you? Yes No

  • Cody V.
  • 5/11/2013 10:40:55 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat motherboard :)

Pros: This is my second motherboard from Asrock, and I have to say I am very impressed with it. Very easy to use UEFI, well thought out placement for all the fan connectors, and one of the few motherboards that I can find that has 2 usb 3.0 plugs. The white LED lights from the heatsinks are a nice touch, you can keep them on past the initial boot if you go in the UEFI and turn off the night light mode, and they will stay on.

Cons: The only thing I can think of is that out of the box it will NOT support GTX 660 ti graphic cards. I bought a EVGA gtx 660 ti and put it in and wouldn't boot. Looked on a couple of websites and said that it might require a bios update in order to work. So I did, and now it works.

Other Thoughts: My next motherboard will probably be another Asrock. My first build I have done was an Asrock and 4 years still running strong it still has no problems with it.

1 out of 1 people found this review helpful. Did you? Yes No

  • Shannon L.
  • 4/30/2013 7:39:53 AM
  • Tech Level: Low
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsASRock Z77 Extreme 9

Pros: Does everything it's supposed to do.

Cons: Neweggs return policy

Other Thoughts: First one I ordered Dr. Debug gave me a D0 code (CPU initialization error)... so RMA'd which was painless.

I have some qualms with Neweggs return policy... no refunds, no advance RMA, no exchanges on Intel based mother boards.

Did you find this review helpful? Yes No

  • Joseph C.
  • 3/31/2013 6:55:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsProblems from the startt

Pros: Nice packaging, started up without a problem

Cons: This is a replacement motherboard as my son needed anew one for his system, so he got the hand-me-down; Go to website and it says Windows 8 Ready! Really? Tried to load drivers and Windows 8 say, not compatible with current Operating System, hmm, ok so I get the current driver off of ASRock sight via my laptop, and get the motherboard up and running. You expect everything would be ok, nope USB has tendency not to pick up the mouse, and I continue to have issues with the NVidia graphics card having error (will stall and make a feedback noise over the speakers). I don't see any BIOS updates for the motherboard, it seems ASRock let this motherboard slip thru the cracks as they try to keep up with ASUS

Other Thoughts: will contact ASRock, If that does not work will return and go back to another brand

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you. Unfortunately, due to mainboard has released before Windows 8, the provided drivers CD will not be come with Windows 8 drivers. However, the drivers can be download at http://www.asrock.com/mb/Intel/Z77%20Extreme9/?cat=Download. For the USB, if using USB 3.0 please download and install the USB 3.0 driver. However, it’s recommended to plug keyboard and mouse to USB red ports. We appreciate your review and feedback. If you have any technical questions please contact us at http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

2 out of 4 people found this review helpful. Did you? Yes No

  • Charles C.
  • 3/7/2013 5:23:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

5 out of 5 eggsAs good as I suspected

Pros: I ordered four sticks.. 8GB for my AW M15x (1st gen i7) and 8GB for my AW M11x R3 (2nd gen i5). It clocked down to 1333MHz with no issues, and it fit perfectly fine.

Cons: None that I can find..

1 out of 8 people found this review helpful. Did you? Yes No

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Item#: N82E16813157322
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