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Item#: N82E16813157518

ASRock QC5000-ITX/WiFi AMD FT3 Kabini A4-5000 Quad-Core APU Mini ITX Motherboard/CPU/VGA Combo

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  • AMD APU
  • DDR3 1600/1333/1066
  • AMD Radeon HD 8330 Graphics

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASRock QC5000-ITX/WiFi

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the ASRock QC5000-ITX/WiFi

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  • Mark S.
  • 1/12/2016 8:16:46 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsIt's OK

Pros: I really like the form factor; ITX fits a standard ATX/mATX pattern, and this board looks dinky in my giant full ATX Antec HTPC. 4 supported monitor connections - dSub, DVI, HDMI, DP. , 7.1 sound capable - I'm running 5.1. USB 3.0 and SATA 3 (6 mbps) are nice. UEFI BIOS, pretty, intuitive. There is an option to load the Ethernet driver from the BIOS and download all the drivers from asrock.com, never tried it, but for anyone without options, that looks like a good option.

Cons: The included CD cannot boot properly. Here is what I did to load drivers - I loaded Win7-64, loaded a wireless USB stick driver I had lying around, went to asrock.com, then to amd.com to get Catalyst. The asrock.com site has an all-in-1 driver suite that gets all the CPU level stuff loaded. Due to an issue - see below - I actually tried different driver install methods and found this to be best. The screw on the board that holds on the wireless antenna was loose and I had to take 2 pair of pliers to tighten it up, noticed other reviews said the same thing. The CPU fan after a couple of weeks is now noisy - more so than a standard AMD APU 80 mm fan would be. The manual is so-so. Board picture is small - yeah small board, but even smaller picture.

Yes - this is an inexpensive solution, but you can get better solutions for 20-25 more. Big and little things are just not as good as they could be, even considering price.

Am I happy with the solution - yes, just not happy with some of the initial quality shortcomings. The board works - everything works - it just took a while to get there. Long term I will be putting on a big passive cooler to eliminate the fan noise. Have a machine shop at work where I can get that made.

Update in 2016. This board had problems from the start. The A4-5000 is just not strong enough to run WMC without pauses and delays in pulling up channels. Crashes to Windows, blue screens. I bought another integrated solution and literally transferred everything over (mem, HDD, DVD ROM, PSU, etc.) and reinstalled Win 7, no similar problems. Even if the board was otherwise perfect, the CPU is inadequate for an enjoyable Media Center experience. For example, browsing TV listings, this CPU just kinda plunks them out, the other solution goes like a house on fire, noticeable difference. I don't really even want to try to RMA/replace the board, wouldn't use it anyhow, just too pokey. I don't even want to try to replace my FM1/A4-3400 with this, just giving up too much performance. And the fan noise from this board, it just cuts through everything, even my wife complained. Technically this board had lower power draw that the solution that replaced it, yet my new solution had a passive heat sink. Probably the least happy with this purchase of any IT item I've ever purchased,

Other Thoughts: I initially set up my HTPC with a 800 Gb WD green @ 5400 RPM that I had lying around. The combo of the CPU and the slow HDD really made the computer unpleasant to use. I purchased a 60Gb Mushkin SSD to pep up the system. This definitely makes the setup usable as a HTPC. The 800 Gb drive is now the recorded TV drive.

The intended purpose of this board is for HTPC to be a Tivo for digital cable using HDHomerun as a 3-tuner device across my LAN. Because M$ is so worried about Win10 right now, they had some major support gaps in changing guide providers in Windows Media Center. I tried valiantly to get the guide, which makes recording shows possibly in the first place, and tried re-installing Win 7 several times. Finally, time won out and the guide eventually downloaded properly. Look up Zap2It to Rovi transition - lots of unhappy WMC users out there.

Quad core anything running this slow is actually kind of silly. I wonder if this was cut back to a dual core if there would be any noticeable performance hit just using this as a WMC/HTPC box. The real strength of this system is good graphics system that pulls loads away from the x86/x64 cores.

This embedded solution is not recommended for anyone who wants to transition to a lower-power desktop solution. It is just not snappy enough for even the least serious user to notice pauses and delays.

Manufacturer Response:

Dear Mark,

We sincerely apologize for any inconvenience this may have caused you.
For the fan issue, we will be more than happy to assist you.
Please contact us at http://www.ASRock.com/Support/tsd.asp

Thank you

ASRock Support
Tech Support Email: http://www.ASRock.com/Support/tsd.asp

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  • Stephen O.
  • 9/22/2015 6:49:37 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGood low power board.

Pros: I have 2. With wifi and without. The one without wifi is in the basement running windows 24/7 in a cheap sentey itx case. I did go in the bios and turned on the dehumidifier mode. The one with wifi dual boots with Linux mint and peppermint os 6. The wifi board is also in a cheap sentey case and I installed a R7 240 low profile graphics card and stream steam games to it. This board works fine for a low power pc you can surf, watch Netflix, kodi, Facebook, etc.

Cons: No cons it is a good cheap board.

Other Thoughts: This is a good starter build with your kids. Get a wd blue 8gigs of ram and a cheap case with a 450w power supply. Don't waste money on windows load Ubuntu and have fun.

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  • Andrew K.
  • 5/25/2015 10:29:20 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsJust excellent baby MB

Pros: All-in-one motherboard for such little money.
Almost completely Silent, Audio 7.1 Channels, PCI Express 2.0 x16, WiFi 802.11 n, D-Sub, DVI-D, display port 1.2, HDMI, USB 3.0, S/PDIF Out Optical, Quad-Core APU(!) etc. etc.
Guys, you cannot buy anything like this anywhere in these days. Except Newegg!

Cons: The Wi-Fi antenna connector's nut was lost. I put on my own.

Other Thoughts: Guys, who choose for yourselves highest level of the tech knowledge, but don't know how to setup 802.11/n or how buy the right memory for particular MB, please be humble.
--------------------------------------------------------------
Thank you very much ASRock and Newegg !

Did you find this review helpful? Yes No

1 out of 5 eggsGood why it lasted

Pros: Great little motherboard at a great price as long as it lasted. Pretty fast and did a good job streaming videos to my tv.

Cons: Lasted exactly a month and a day so had to rma to Asrock instead of returning to New Egg. :( Asrock very slow to give me an rma.

Manufacturer Response:

Dear Valued ASRock Customer

Sorry for any inconvenience this may have caused you. We always do our best to Support customers. Unfortunately, it does not meet your needs.
However, we do reply both email and phone promptly except on week-end and holidays.
If you have any technical issues or RMA questions please contact us at 909-590-8308 or http://www.ASRock.com/Support/tsd.asp. We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/Support/tsd.asp

0 out of 1 people found this review helpful. Did you? Yes No

  • Robert H.
  • 11/28/2014 11:15:38 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsgreat little board

Pros: runs windows 8.1 great no driver issues fairly fast 1080p no issues whatsoever

Cons: no bluetooth and the fan was noisey after a month it drove me nuts went to Active bought another better one $10 bucks not to big a deal but my old gigabyte board with the e350 fan is still good after running for 2.5 years non stop so minus one egg

1 out of 1 people found this review helpful. Did you? Yes No

  • Jeff H.
  • 9/21/2014 7:52:52 PM
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsDRAM issues at first

Pros: Ultra small
Ultra cool
Nice layout
Supports x16 physical PCIe
UEFI BIOS allows flash through LAN

Cons: Supports x4 electrical PCIe - missed this on spec
Did not support high density 8GB (4GBx2) Ram (512x8 chips) at first

Other Thoughts: Had to update BIOS in order for system to recognize 2 pcs of 4GB PC10600 or 12800 RAM using high density 512x8 DRAM chips. Once I updated BIOS through UEFI Lan connection I was able ti use this type of RAM. My RAM is Micron original.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
Mainboard support most of the memory on the market.
However, please visit the link below for supported memory list.

http://www.asrock.com/mb/AMD/QC5000-ITXWiFi/?cat=Memory

If you have any technical inquiry or warranty question in the future please contact us at http://www.ASRock.com/support/tsd.asp. We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/support/tsd.asp

0 out of 1 people found this review helpful. Did you? Yes No

  • John S.
  • 9/19/2014 11:29:07 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsOutstanding for HTPC

Pros: Quiet, powerful, energy efficient, cool running, quad core APU motherboard combo.

Cons: The only thing I can find wrong with this APU motherboard combo is that AS Rock is not giving them away free.

Other Thoughts: I am running this Mother board / APU combo as an HTPC to stream Netflix, Hulu Plus and Red Box to my 40in LED HDTV using the HDMI output on the motherboard. I am using the onboard AMD Radeon graphics. I do not need any other graphics card added on for this to perform as an excellent HDPC. I find this to be an outstanding bargain!

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/6/2014 9:42:06 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsBought Three

Pros: HTPC, NAS, and a Svr. These boards are running faster and cooler then I expected. I was getting 700Mbps of IO Transfer. Runs my HTPC great, I don't see any problems with HD/Blu-Ray playback. Bought these to replace some of my old HTPC E-350 boards.

Cons: None at this time

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 8/31/2014 8:48:21 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsWhat a Waste - RMA'd

Pros: Specs looked good: sufficient I/O, low power, near complete solution on one board. Fast cold boot to Mint 17 log on.

Cons: Video studders playing YouTube on Cat5e cables,
WiFi extremely slow even at 6 feet LOS separation with antennas in same orientation/plane.

Other Thoughts: I bought based on the specs, few reviews available when I bought.
Other devices on same wifi net had no issues.
My first Asrock; I'll likely stay away from this brand for a while.
RMA (restocking and shipping) expensive relative to cost.
A product to avoid.

Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
For the issues, please download and install the drivers (Wireless and VGA) at link below.
Driverd download link " http://www.asrock.com/mb/AMD/QC5000-ITXWiFi/?cat=Download "

If you have any technical support inquiry, please contact us at http://www.ASRock.com/support/tsd.asp. We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/support/tsd.asp

0 out of 6 people found this review helpful. Did you? Yes No

  • Peter H.
  • 8/29/2014 6:33:04 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsthe litle board that could

Pros: This motherboard is relatively easy to install.
It fits smaller cases easily.
It responds very well, and is fast and stable.
The built-in graphics are excellent, with three separate output ports.

Cons: One must be careful, as with any electronics, to ground oneself.
DO NOT WRAP smaller wires around larger bundles of wire.
Do not plug in a wire to a non existing device.
The power pins input has to be just right, with 9 pins one gets the basic signals
Powerswitch, Reset, Power-led, HD-led, each uses 2 pins.
The only port not used is the PCIexpress 16, version 2, with 4 SATAs.

Other Thoughts: For the money, a good buy, if your are limited in budget and want a small case mobo.

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16813157518
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