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Manufacturer Warranty
Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
- Manufacturer Limited Warranty period (parts): 3 years
- Manufacturer Limited Warranty period (labor): 3 years
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's VGA Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
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- 5
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- 48%
- 4
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- 26%
- 3
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- 4%
- 2
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- 13%
- 1
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- 9%
| Product Rating: |
   
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| Total Reviews: |
23 |
Update Fix for unstable cards
- Pros: Update to previous post on 10/6/2009
- Cons: Update to previous post on 10/6/2009
- Other Thoughts: In utter rage after not being able to run this card at factory OC stable, I wend to get a better 3rd party GPU cooler and a 3rd party 4890 specific VRM cooler.
(PLEASE NOTE THAT THIS MAY VOID THE WARRANTY)
During installation and removal of the stock cooler, I found that some of the heat transfer material used on the VRMs seem to be defective. One side of the strip which was covering a large part of one VRM was crumbling and may not of cover the VRM properly. This may or may not of caused the stability issue, i'm just not sure.
Anyways after installing the 3rd party cooler the card now runs fine at 925 CORE/1050 MEM and at much more acceptable noise levels too. So it looks like the chips that come with this card will do 925 CORE with proper cooling. If your looking to get cherry picked 4890 cores for OCing this card is a good place to start, but be prepared to spend a little extra if your card is not stable with the stock cooler.
Update to my review
- Pros: (this is an update to my previous review)
- Cons: (this is an update to my previous review)
- Other Thoughts: Following the lead from other reviewers, I turned down clock speeds to the "reference" speed and was able to use this without artifacts. So, not such a disaster, but they advertise it as "factory overclocked" implying it would work at that speed. Mine doesn't.
Disappointed with this card
- Pros: Good price, powerful card
- Cons: I bought this card to play Empire: Total War and also Dragon Age Origins. In both of those apps, plus FurMark, I get major graphic artifacts. Black squares and shapes flashing, odd jaggy triangles, that kind of thing. I am running at stock speeds.
Diamond's tech support web site is very wonky and I had to call several times to get anyone to pick up my ticket.
RMA'd the thing; they sent it back saying that they flashed the BIOS, tested it in Far Cry and it was stable. Well I hooked it back up and its no different. Constant ugly black squares and splotches. So now I am stuck with a $230 piece of junk that makes my games look horrible unless I turn off all the gfx options.
- Other Thoughts: Maybe I just got a bad card? I don't know. I am going to try to get them to replace it, else I may just sell this on the [unmentionable auction site] and get a 5850 from a different manufacturer.
| Model |
| Brand |
DIAMOND |
| Model |
4890PE51GXOC |
| Interface |
| Interface |
PCI Express 2.0 x16 |
| Chipset |
| Chipset Manufacturer |
ATI |
| GPU |
Radeon HD 4890 |
| Core Clock |
925MHz |
| Stream Processors |
800 Stream Processing Units |
| Memory |
| Memory Clock |
1050MHz |
| Memory Size |
1GB |
| Memory Interface |
256-bit |
| Memory Type |
GDDR5 |
| 3D API |
| DirectX |
DirectX 10.1 |
| OpenGL |
OpenGL 2.0 |
| Ports |
| HDMI |
1 x HDMI (via Adapter) |
| DVI |
2 x DVI |
| TV-Out |
HDTV Out |
| General |
| RAMDAC |
400 MHz |
| Max Resolution |
2560 x 1600 |
| CrossFire Supported |
Yes |
| Cooler |
With Fan |
| System Requirements |
PCI Express based PC is required with one X16 lane graphics slot available on the motherboard 500 Watt or greater power supply with two 75W 6-pin PCI Express power connectors recommended (600 Watt and four 6-pin connectors for ATI CrossFireX |
| Power Connector |
2 x 6 Pin |
| Dual-Link DVI Supported |
Yes |
| HDCP Ready |
Yes |
| Manufacturer Warranty |
| Parts |
3 years limited |
| Labor |
3 years limited |
|
|