MSI N560GTX-TI Twin Frozr II/OC GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

Pros: Great Card for the two years it works. I mean, this card rocked for two years straight!

Cons: After two years and one day, it stops being rad.

Other Thoughts: I bought this card on 3/4/2011. On 3/4/2013 (exactly), one of the fans began to make awful cries of pain, my temperatures were skyrocketing, and the card was shutting off randomly from the heat.

A little investigation and I discover the fan is barely able turn. Pull apart the heatsink, clean the fans thoroughly, and reassemble with no change in symptoms--the fan is toast. It's just shot.

Went shopping for an aftermarket cooler and figured I'd see if anyone else with this card suffered the same fate. Haha! Read some of the other reviews! Apparently this 2-year shutoff was an intended feature or something? Like a freebie you get for buying it, along with Mafia 2.

Well played, MSI. Thumbs down.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.
Hopefully your replacement card will work as it's supposed to.

Please kindly visit the URL below to set up a RMA with the following information.
http://service.msicomputer.com/msi_user/rma_form_new.aspx

1. Full name (first, and last)
2. Telephone #
3. Physical address
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Symptoms you are having onto the Special Remark section (as detailed as possible)

Once your information and warranty coverage are verified then we can proceed with this RMA for you.
Our turn-around time is typically two weeks and our system will notify you automatically at every stage of your RMA process.

If you have any questions or concerns regarding the product, received the unit back from RMA but are still having issues, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

Pros: Worked very well for the first 2 years.

Cons: After nearly 2 years, I've begun to experience the same problems as everyone else. The cooling fans slowly die, and as they die they begin to make an awful grinding noise and the cards temperatures steadily rise over the time period.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

Please kindly visit the URL below to set up a RMA with the following information.
http://service.msicomputer.com/msi_user/rma_form_new.aspx

1. Full name (first, and last)
2. Telephone #
3. Physical address
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Symptoms you are having onto the Special Remark section (as detailed as possible)

Once your information and warranty coverage are verified then we can proceed with this RMA for you.
Our turn-around time is typically two weeks and our system will notify you automatically at every stage of your RMA process.

If you have any questions or concerns regarding the product, received the unit back from RMA but are still having issues, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

Pros: Card ran very smoothly for ~ 20 months.

Cons: GPU fan started to rattle and is having difficulties spinning. From what I've seen this is a known problem with Frozr II fans.

Other Thoughts: Liked it while it worked, maybe it's time for an upgrade anyway :)

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

Please kindly visit the URL below to set up a RMA with the following information.
http://service.msicomputer.com/msi_user/rma_form_new.aspx

1. Full name (first, and last)
2. Telephone #
3. Physical address
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Symptoms you are having onto the Special Remark section (as detailed as possible)

Once your information and warranty coverage are verified then we can proceed with this RMA for you.
Our turn-around time is typically two weeks and our system will notify you automatically at every stage of your RMA process.

If you have any questions or concerns regarding the product, received the unit back from RMA but are still having issues, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

Pros: I have owned this same video card for almost 2 years now. I bought it as the first choice for the first desktop I built by myself, and it was obviously a fine choice as I have not had one single debilitating issue with it since I took it out of the box. It's a bit bulky, but it is definitely worth the price, and is a total powerhouse. It has run everything I have thrown at it without a hitch.

Cons: None. Worth the money if you tend to frequently use power it offers.

Pros: This card is very powerful and cool.....when it is working.

Cons: I have had this card for just about two years now. Up until today i was very happy with it, in fact I was just a few weeks away from getting a second one for SLI. Sadly today happened though....One of the fans started making a weird noise, I investigated and saw that it was struggling to spin... probably a bearing issue I thought, but i nonetheless hoped that cleaning the dust out would help. There wasn't alot of dust but i figured it was worth a shot. After the cleaning, the fan spun up for a few minutes then stopped completely...a few minutes later the video signal stopped and the card has not worked since.

Other Thoughts: I bought this card because I assumed it had a superior cooling solution, so I am a bit shocked that it failed in this manner. I give this card one egg because a card should last more than two years...it is under warranty I believe so I will update this space after I have dealt with MSI on this issue. If the process goes smooth they will get there eggs back. If not...I will let you all know. Things break i get that, the second half of any purchase is how the customer service is when they do.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

Please feel free to contact us directly to set up a RMA service with the following information provided to usreview@msi.com.
1. Full name (first, and last)
2. Telephone #
3. Physical address
4. Email address
5. Serial number (located on the back of card and starts with 602)
6. Proof of purchase (screenshot/photo, or PDF is fine)
7. Symptoms you are having (as detailed as possible)

Once your information and warranty coverage are verified then we can proceed with this RMA for you.
Our turn-around time is typically about one week and our system will notify you automatically at every stage of your RMA process.

If you have any questions or concerns regarding the product, received the unit back from RMA but are still having issues, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

Pros: -Plays any game I throw at it including newer ones like Far Cry 3

Cons: - After about a year the fan started making a lot of noise
- Now the fan has failed and causes the card to overheat and stutter games
- After the fan broke my FPS randomly drop to 10-15 on games I used to run 30-75 FPS

Other Thoughts: Since I have 3 massive 20mm Case fans and a huge Heatsink fan cooling my case I can still play most games without issue as long as I don't play for long periods of time. I will be contacting the manufacturer after I post this review.

Pros: Was good price when I bought it. did its job very well. never went over 50c with fan set to max at 80% at 50c

Cons: MSI RMA service

Other Thoughts: One of the fans started to make a racket then died. No biggy right? Just rma it.
I bought a 7970 card to replace it. When I got it back from MSI I was shocked to find they removed the sink/fan and replaced it with a used beat up one.
Dings dents and scratches all over top and face of the card. Both fans work now though........
I was going to sell it for 1/2 what I bought it for....not sure I'll even get that now.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.
Please provide your previous RMA# to usreview@msi.com and we can replace the card for you.

If you have any questions or concerns regarding the product, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

Pros: WYSISWYG. The card works great and performs exactly as advertised.

Cons: Honestly, the cooler is the problem with this card. I've seen nothing but bad reviews about the twin frozr II.

Other Thoughts: Previously, I had a grinding noise to deal with. I've since replaced the cooler with something else and the card works like a dream. It does only have 384 CUDA cores, but for the gaming I do, it works like a dream.

I didn't want to do an RMA for the twin frozr cooler since the card itself was still in good shape. I did get a response from the manufacturer about the RMA, and although I haven't looked into it, I have heard that they don't do cross-ship which would put me out of a machine for 2 weeks. Given the amount that I use my machine, this is unacceptable.

Basically MSI, if you fix that fan problem that so many people have reported, and improve your RMA process, I would very gladly continue to buy products from you. I have an MSI Motherboard in both of my machines and they have done everything I wanted them to do without issue. In fact, this would have been the first time I've ever considered an RMA with MSI since their hardware typically lasts longer than the rest of the machines I build.

Pros: It did what I bought it to do. It played games really well.

Cons: After a couple years, one of the twin frozr fans is going bad. It's making a pulsing, grinding noise even at next to zero load. I leave my system on all the time for various reasons, but I've had to turn my machine off recently, because the pulsing fan failure is keeping me awake. Even sitting here typing this review, I can feel it pulsing on my desk. My headphones are almost not enough to block out the noise.

Other Thoughts: The other fan is fine. I haven't been able to find a replacement fan for cheap, so I'm going to have to buy a whole new card, because the heatsink and fan on this one is bad. So demoralizing...

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

Please kindly visit the URL below to set up a RMA with the following information.
http://service.msicomputer.com/msi_user/rma_form_new.aspx

1. Full name (first, and last)
2. Telephone #
3. Physical address
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Symptoms you are having onto the Special Remark section (as detailed as possible)

Once your information and warranty coverage are verified then we can proceed with this RMA for you.
Our turn-around time is typically two weeks and our system will notify you automatically at every stage of your RMA process.

If you have any questions or concerns regarding the product, received the unit back from RMA but are still having issues, please do not hesitate to contact us directly at usreview@msi.com and we will be more than happy to assist you, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

Pros: Great card! handles every game iv thrown at it so far without fail! Have had this card since May 5th 2011!

Cons: I did have a few issues with the drivers when new updates cam out causing my games to crash. though after uninstalling all drivers and doing a clean reinstall everything ran smooth.

Other Thoughts: I read alot of bad things about this card AFTER i bought it. i was really worried about it crapping out and having issues with MSI customer support. I guess i was one of the lucky ones. Though i would recommend doing more research on a better GPU. most are really pricy and are unreliable...