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PowerColor PCS+ AX5850 1GBD5-PPDHG2 Radeon HD 5850 (Cypress Pro) 1GB 256-Bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card

  • 1440 Stream Processors
  • 1GB 256-Bit GDDR5
  • PCI Express 2.0 x16
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Learn more about the PowerColor AX5850 1GBD5-PPDHG2

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the PowerColor AX5850 1GBD5-PPDHG2

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  • Mason G.
  • 8/15/2011 9:27:25 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNice card, could be better.

Pros: Great card, graphics are beautiful, frames are smooth, very quiet when idle or fan set to low speeds.

Cons: The driver fails repeated during gameplay, at times so often it takes me several minutes to do anything but wait and watch. I've replaced the motherboard, the cpu, the power supply and nothing has changed. I've had this issue out the box and I've come to the conclusion that the issue must be heat. Checking Catalyst has revealed that during gameplay the card gets up to 50 C, even with the fans running at 100% and sitting dead center of a huge fan bought to prevent that specific issue. When idle it tends to run cool but the gaming is what gets me. I've not RMA'd it since I'm not sure how but I don't think I'll stick with Powercooler much longer.

Other Thoughts: I've read a few reviews and a majority of them are good so maybe I just got a faulty one. I'm going to take the advice of some of the reviews and check the heatsinks, see about reapplying the thermal compound. Hopefully that solves my problem.

Manufacturer Response:

You can try that or you can try RMA'ing the card. Another thing you can try before going that route and messing with the clock speeds. Try maybe lowering the GPU and Memory clocks by 20mhz to see if you gain any stability or not. If you would like more assistance you an e-mail me at hugo@powercolor.com and I'll be more than happy to help you out. Thanks.

Hugo

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  • Joshua O.
  • 4/1/2011 9:13:30 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

4 out of 5 eggsGood Card

Pros: Good card. Was sent to me for replacement of my old 5850 through RMA. The RMA process was a little long, but I am satisfied. All of my e-mails were answered daily so I'm not going to say Powercolor's C.S. was bad.

On to the card, it works fine and will run almost any games high/max settings...obviously depending on your other Rig specs.

Cons: None so far.

Thanks Hugo for your responses.

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  • Stephen S.
  • 3/9/2011 8:07:07 AM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsstill no contact

Pros: N/a

Cons: i guess this is the only way i can get a hold of you hugo cuz u still have not answered any of the emails i have sent you, u should check ur spam folder or how about just answering me back. I am not trying to be mean but you say contact you with that email and i have sent at least 2 emails, CHECK YOUR INBOX

Other Thoughts: My RMA is sent in and i am waiting for you still to contact me, I am wanting another card that is guaranteed to work because if i have to submit another RMA i want a refund cuz i would have spent 40 dollars in shipping which was not needed if you sent me cards that work. If you finally contact me in the future i would be happy to give you my RMA # and you can insure me of the PowerColor experience i am still waiting for

Manufacturer Response:

I'm usually pretty good about replying to my e-mails so I'm not exactly sure what happened here. I don't have any of your contact information on this submission so I can't contact you directly. The only thing I can do is apologize and let you know that if you e-mail me again I will be sure to reply to you and help you out. I will continue to keep an eye on my inbox and spam folder though, thanks.

-Hugo

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  • Stephen S.
  • 2/27/2011 6:46:51 AM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsNo Help

Pros: If it is working great. The warranty has let me get already 2 of them im trying to get another but the RMA process is like a turtle.

Cons: I was given this card after my other Powercolor 5850 Failed. Not the same as my original but i shouldnt have cared i was getting another one. Problem is they sent it to me and it doesnt work correctly. Bad textures on 95% of my games, i called technical support and i have talked with the same person every time who always says it is my fault. I spent 300 dollars on it i would hope my cards that i have gotten worked correctly but they havent. HUGE CON is that the RMA process is so slow at PowerColor. I submitted 5 days ago and still I have not gotten a response, even though it says only 1-2 days to get a response. I dont know does the company get random thursdays and fridays off, if so can you hire me so i can tell people they are wrong on the phone. I have now spent over 20 dollars in shipping for these graphics cards, and probably going to have to spend another 10 for this one if I ever get the RMA. PowerColor = Bad Choice. Done with PowerColor after my warranty is up.

Other Thoughts: I regularly would never post anything about things on here but its because i was treated so bad by the technical support person at PowerColor USA. I have been making computers for about 6 years now and for him to tell me I dont know what im talking about, that put me over the edge. Right now my computer is running off a Nvidia XFX 8500GT which looks better than my PowerColor 5850 which is now a paperweight until they process my RMA. If i had it my way i would want PowerColor to refund my original purchase price so i can go with a different company because i am done with them. EVGA and XFX take ur cards back with lifetime warranty, powercolor has 2 years and EVGA and XFX dont question you when u tell them ur card is dieing, and their RMA process takes about a week to a week and a half. My last PowerColor RMA took 3-4 weeks, at least i have a card this time that i borrowed from a friend, last time i just didnt have a computer for a month.

Manufacturer Response:

It's very unlikely that any of our technical support reps would tell you that you don't know what you're talking about. Besides being obviously rude, it's not the way we conduct business around here. We also have reps constantly approving RMA requests, so if you haven't gotten an e-mail you should login to powercolor.com and see if you have been assigned an RMA number. If you have then that means the e-mail went out, and probably got caught in spam or something, which does happen sometimes, unfortunately. Either way, on behalf of PowerColor I do sincerely apologize for the bad experience. If you do continue to have problems just shoot me an e-mail and I'll get the probably fixed for you. hugo@powercolor.com, thanks.

-Hugo

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  • Sean M.
  • 12/24/2010 6:23:27 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsCard working great

Pros: 1400+ processing streams - one of the fastest on the market. Runs cool. Can handle Mass Effect 2 and Dirt 2 with ultra settings at 1080p. HDMI audio as well.

Cons: Power connecters on the end made it tight in my case, but once installed, I haven't had to open my case up again. Was not compatible with my old motherboard, although PCI Express 2 is suppose to be.

Other Thoughts: This is my 2nd Powercolor vidieo card. I very much love the construction of their cards. The plastic case around critical components makes me feel at ease when installing it. I will stick with Powercolor for my next one as well.

I saw that one of the reviewers mentioned redoping the heat seak with thermal paste. Don't waste your time doing this as one may introduce a problem that wasn't there to begin with. If it runs cool out of the box as seen in the Catalyst software, it'll be running for you for years. (The thermodynamic properties of the paste won't magically or suddenly degrade.)

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  • Andrew F.
  • 10/1/2010 1:21:38 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsGreat Right Out of the Box

Pros: Got this card for crossfire. Came with free Modern Warfare 2. Card looks cool. Got it this morning, popped it in working great. For me with a 1900 x 1200 screen x fire really makes everything look and feel much more smooth and accurate in my fps games. bfbc2, crysis (yes it does) L4D2, etc. used 10.9 cat drivers. Do not ever use the CD that comes with your card. just get the latest from amd.

I think sometimes when you see people just flame all over themselves when they get a damaged or bad card you can understand their frustrations but I had no difficulty installing and using this card. My guess is that most of the time it has to do with not having the right equipment to mate with this type of card. Yes and sometimes everyone gets a DOA. Deal.

Cons: Does not make sandwiches.

Other Thoughts: I went with this card because of the deal, as well as the fact that I like to see manufactures that reply to reviews. Hugo sold me, seems passionate about his products and throws his email address out freely.

MSI 790fx
AMD 965 be @ 3.8
8gb OCZ black
HIS 5850 & PC 5850
1000 Rosewill PSU
500 gb f3
soon to be installed 120 vertex 2
win 7 ult. 64bit
HAF 932

1 out of 1 people found this review helpful. Did you? Yes No

  • Garet S.
  • 8/16/2010 9:38:59 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

3 out of 5 eggsbad manufacturer

Pros: the 5850 is one beast of a card.

Cons: first card i got from powercolor was good for the first 5 months i had the dang thing. over night the card failed, fan would spin up to 100% and would not display. got the replacement, happy to see the new hardware, unhappy about it failing the next day. my conclusion is that the ram died from overheating.

Other Thoughts: probably never going with powercolor again.

Manufacturer Response:

Sorry about the bad experience. Feel free to e-mail me and I'll be more than happy to get the issue resolved for you. Sometimes electronics fail. Hopefully there isn't something going on in the system that might be affecting the cards in some way. Either way, my e-mail is hugo@powercolor.com, thanks.

-Hugo

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  • Jeffrey S.
  • 8/5/2010 1:14:26 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsMuch Less Than Spectacular

Pros: Decently priced 5850, nice factory overclock, 60 dollar game included (Modern Warfare 2). Beefy GPU heat sink, nice passive coolers on voltage regulators. 2 year warranty. Only eight screws disassembles the entire card.

Cons: The first night I got this, I took this thing apart--taking the other reviewer's suggestion to reapply the thermal compound. Glad I did, PowerColor seemed to have just literally slapped a huge glob of thermal compound on the GPU, threw the heat sink on and left it. It was quite a mess when I removed the heatsink, and took me a while to clean the outskirts of the Cypress GPU. Re-applied the thermal compound and all will hopefully be well.
However, rather worryingly I discovered there are NO HEATSINKS on the RAM chips on this card. I think that may be the reason why people are saying the card randomly dies on them after a few months. I haven't yet put any forms of heatsinks onto the RAM, but I am fearful that the RAM at these ridiculous clock speeds may easily overheat and die. I would greatly appreciate it if PowerColor could spend the extra 10 cents and put passive low-profile heatsinks onto the RAM. If You plan on doing CF with this, the two cards have to be right next to each othe

Other Thoughts: or the bridge closest with the heat pipe will come in contact.


If you own this card or are thinking about buying one, I strongly suggest you re-apply the thermal compound and maybe consider getting some low-profile passive heatsinks for the RAM.

Overall I'd say this an ok card. Has some major design flaws that I'd really like to see fixed. Next time I think I'd be better off just buying a regular 5850 instead.
The GPU runs at about 39C idle, but I am far more concerned about the RAM chips.
I personally believe this is not worth the $305 price-tag, more in the $280's would be better.
Not so sure about buying again from PowerColor.

Manufacturer Response:

This card has seen very good adoption among consumers, and we've also never had any major problems with the card. Heat spreaders on the RAM are nice but it isn't something that's really necessary. It really comes down to the type of memory being used, and how much voltage is being pumped into it. With that being said, this card doesn't NEED memory coolers. Like I said before, this card hasn't had many problems and it has a low failure rate. Either way, if you do experience issues with your card you can e-mail me directly and I'll help you out. My e-mail is hugo@powercolor.com, thanks.

-Hugo

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  • Daniel O.
  • 8/1/2010 2:06:11 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggs

Pros: Great card overall. I'm pretty happy with the fans and cooling solutions they've employed with it. The heatsinks are good quality and the fans are whisper quiet.

Cons: 2 cons to these cards.

1: If you are using these in a crossfire setup, you will notice that one of the pipes from the heatsink will push against the furthest back crossfire connector. I'm not too worried, but I can imagine some melting going on if the system gets hot enough. Poor design on that.

2: I don't know if this might be related to some of the issues people are seeing with these cards, but it may be related. I always reapply thermal paste to anything with a heatsink. I feel it is good practice. I'm very glad that I did in this case as there was thermal paste all over the place under the heatsinks of the 2 cards I bought. It took a while to clean it up. It looked like someone just went crazy with it. I can imagine that causing some issues down the road, especially if there is leakage onto other components.

Other Thoughts: While the thermal paste issue was irritating, I'm familiar enough with the process that it didn't cause any problems for me. I can see how other people who don't check these things might run into problems. For that, I'm taking off 1 egg. The cards overall are great hardware at an excellent price point.

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  • Anonymous
  • 7/27/2010 4:58:55 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsBuy anything other than Powercolor

Pros: When it works, the 5850 is a beastly card.

Cons: Had almost the exact same experience as the other 1 egg reviewer, I had a reference 5850 from powercolor that i bought in nov, had the vertical lines happen to me and RMA'd. Got back a card that lasted maybe 2 months then just randomly died, no vertical lines or anything. RMA'd that, then got this PCS+ version as my replacement and it was DOA. Had marks/stickers that indicated it might be a referbished card but either way, did NOT work.

Other Thoughts: Was very excited when I saw they replaced my reference card with this one cause I've heard many good things about it, but DOA replacement card just shows how much they care about their customers.

Manufacturer Response:

We actually care a lot about our customers, which is why we take the time to actually read these reviews and try to assist with any kinds of issues. Sorry about the problems you've experienced, but DOA's do happen when you're dealing with shipping electronics. Either way, feel free to contact us and we can definitely help you out. You would not have gotten a refurbished card because this model is new. Normally only older models are ever refurbished or re-certified (if ever).

-Hugo

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