ECS NGTS250E-1GQU-F GeForce GTS 250 1GB 256-bit DDR3 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

Pros: None

Cons: it doesn't work

Other Thoughts: I bought this card two years ago and after several months it stopped working. RMA it once still didn't work, wasted shipping fees!
Now I dig it out and want to make use it so requested another RMA, ECS says they are gonna charge labor!
Stay away with this company. I never had problem with other company's video cards!

Manufacturer Response:

We are sorry to hear about the issues you have experienced with your video card.

Currently our warranty information is listed in the details of this video card on Newegg.

Also, warranty information is listed on our website as, "ECS brand VGA Card with NVIDIA Chipset warranty cover from ECS Invoice 36 months for parts and 24 months for part and labor."

Based on the serial number and the purchased date you provided us through your previous cases, your video card is now in the ~32nd months. Based on this your warranty only covers parts.

If you have any further questions regarding this please feel free to contact me.

Thank you,
Andy
Phone# 1-510-771-0284
Email: andy_K@ecsusa.com

Pros: Cheap

Cons: Doesn't work. Don't waste money on this product.
I RMA my card because it won't boot up, however, the replacement has problem too, it outputs random green& red dots to my screen!

Other Thoughts: By video card from some reputable brand.

Manufacturer Response:

We are sorry to hear about the issues you have had so far.

If you still need assistance please contact us at your earliest convenience as we would like to help ensure that you receive a working video card.

When contacting us, you can refer to case #ECD10083010022

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com

Pros: good performance for the price. pretty quiet too.

Cons: after several months of use it stooped working. No output to the monitor from booting up.

Manufacturer Response:

If you haven't already, please contact us. We would like to help you get a working video card as soon as possible.

When contacting us, you can refer to case #ECD10073010025

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com

Pros: I had the windows kernel errors, artifacts and the occasional blue screen - I reviewed this card negatively and the ECS support agent responded with contact information.
They determined that the card had a certain type of memory chips installed and as such could use a video BIOS upgrade.

Lets just say I am now able to successfully OC the card and my system with no problems...

Cons: None at this time - thought I had wasted $119!

Other Thoughts: Give ECS support a chance before you completely throw this off/away...

Pros: Good card for the price now that the driver problems are resolved

Cons: it took a while to get my problem fixed, had to pay 18 bucks to ship the card in for fix.

Other Thoughts: I had sent in a poor rating for the manufacturer but they have now shown the proper support I had expected from the start and I will use their products again

Pros: Great price, HDMI Output.

Cons: Starting getting artifacts after a few weeks use. Driver constantly closes due to error and successfully recovers. Locks up after being on a while. I thought it might have been the RAM or the Power Supply or the Video Driver causing this. But, I have eliminated the RAM and the PS, and I am using the most updated drivers. I am using Windows 7 Premium 64bit.

Other Thoughts: Considering RMAing this to NewEgg while I still can.

Manufacturer Response:

Before RMAing, please do contact us.

We would like to help you with your issues and go over other possible causes. We would like to help resolve your issue without possible RMA.

When contacting us, you can refer to case #ECE10061410029

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com

Pros: Its a good price.

Cons: NVIDIA Windows Kernel Mode Driver, Version 197.45 stopped responding errors now in Win 7 x64 - before was just artifacts and occasional freezing.. :(

Manufacturer Response:

We do apologgize for the issue you have been experiencing with the driver not responding.

If you have not already, please contact us as we would like to find out more about your system configuration and help find a solution to this issue.

We would like to help resolve this matter as soon as possible.

When contacting us, you can refer to case #ECD10060310024

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com

Pros: Great card for the money. Ran fine in Win XP x86, Win XP x64 and Win 7 fine. Even was able to load properly in open SUSE Linux 64 bit (cannot remember the exact version- 12 maybe?).

Cons: Everything was peachy for a while. I started getting strange artifacts and then I realized my PSU wasn't up to par (was a 500W and the card req 450W, noob mistake). As a result I replaced it with a 750W LSU model.
Worked great until recently when the artifacts came back twice as bad and in both, WINXP 32 bit and 64 bit - even WIN 7 started freezing.
JUST PAST THE 30 DAYS!
At

Other Thoughts: I would spend the extra $20-40 and make sure you get a card that doesn't have ANY issues. I am really not sure what to do with my new $100 fail card.

Manufacturer Response:

We do apologize for the artifacting issues you seem to be experiencing at this time.

If you haven't already we would like for you to contact us, so we can find out more about your configuration and help with any possible solution and alleviate any down time if RMA is needed.

When contacting us, you can refer to case #ECD10060210040

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com

Pros: Price

Cons: I am also getting the problem Display driver NVIDIA Windows Kernel Mode Driver, Version 197.45 stopped responding and I have logged a call and will update the status here

Other Thoughts: Also I bought 2 of these cards and they are both doing it - BUT none of the boxes have the cable for sli - my plan is to replace my motherboard and do sli with the cards - but how if they dont include the sli cable???!?!

Manufacturer Response:

If you still require assistance with display driver stopped responding issue or have yet to receive help from your previous case, please do get in touch with us using the contacts below.

We would like to help with this stability issue and look into your previous case and address any concerns if necessary.

An SLi ready motherboard should ship with an SLi bridge. This is to help take into account the spacing of the PCIe slots on the motherboard.

When contacting us, you can refer to case #ECD10052810033

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com

Pros: Inexpensive video card

Cons: The card did not want to easily seat into my case's expansion card slot.
I am receiving the same driver stopped responding messages from win7 64-bit. Oddly, it also appears to reset the desktop background also.

Other Thoughts: If I can get the driver to work properly in win7, this will be a pretty good investment.

Manufacturer Response:

Please do contact us as we would like to help resolve your stability issues with this video card and Windows 7.

We would need to find out more about your system configuration and drivers used.

When contacting us, you can refer to case #ECD10052810031

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
44259 Nobel Drive, Fremont, CA 94538
Phone# 1-510-771-0284
Email: andy_k@ecsusa.com