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Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
Manufacturer Limited Warranty period (parts): 2 years
Manufacturer Limited Warranty period (labor): 2 years
Cons: Stay away from this card. Like the previous reviewer said there are absolutely no drivers that work for this card. Will constantly crash during any games. Bios settings, CCC, power supply tinkering, drivers, nothing works to correct this.
Don't buy this card, do some research and see that it's not supported by ati anymore or HIS. Huge waste of time and money
Thank you for your purchase and your valuable feedback.
There may some driver issue and hardware conflict between your graphics card and motherboard.
If you’re having trouble with your HIS product, please submit a technical enquiry ticket through the newly launched HIS Support Center. Our engineers will help to walk through troubleshooting.
Please be assured that your hardware configuration is vital for our engineer to pinpoint the error in order to remedy it. HIS Kingdom of Gamer http://www.hisdigital.com/member
Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused.
Best regards, HIS Customer Support
Did you find this review helpful?
Thanks for the valuable feedback you provided!
STAY AWAY!!!!!
Reviewed By: Wyatt on 2/2/2010
Tech Level: high - Ownership: 1 week to 1 month
This user purchased this item from Newegg
Pros: Nothing
Cons: Drivers NOT supported by ATI Crashes and Restarts In Every Single Game. Board was meant to Be PCI-E, Board Maker decided to put it on AGP Bus.
Other Thoughts: Bought this card to Play Left 4 Dead, sometimes will run 90% of the time it crashes. Have managed to play Battlefield 2, Rainbow Six Vegas 2, Counter Strike Source, but they all crash constanly. Card Will NOT play, Company Of Heroes or anything with Call Of Duty In the Title (1,2,4,5 or 6). Very Sorry I wasted my money on this card. (Not to mention 3 day shipping, got the card in 7, c'mon newegg?) Huge dissapointment on the card and newegg.
Thank you for your purchase and your valuable feedback.
There may some driver issue and hardware conflict between your graphics card and motherboard.
If you’re having trouble with your HIS product, please submit a technical enquiry ticket through the newly launched HIS Support Center. Our engineers will help to walk through troubleshooting.
Please be assured that your hardware configuration is vital for our engineer to pinpoint the error in order to remedy it. HIS Kingdom of Gamer http://www.hisdigital.com/member
Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused.
Best regards, HIS Customer Support
Did you find this review helpful?
Thanks for the valuable feedback you provided!
No sound over HDMI
Reviewed By: noaudioforme on 1/31/2010
Tech Level: high - Ownership: 1 month to 1 year
Pros: Does a great job at HD, low CPU utilisation.
Cons: Somewhat loud fan, no audio over HDMI
Other Thoughts: This is a nice card that will give new life to an old AGP computer, but I got it mainly to get both audio and video over HDMI. After almost a couple of months trying different solutions, the HD audio device associated w/ this card still shows the dreaded yellow exclamation mark in the Device Manager in Win 7. Don't bother contacting HSI, they just don't reply to their online ticket system requests for support. You have been warned!
Thank you for your purchase and your valuable feedback.
Our engineer had already relied your ticket providing solution to the problem. Here's extraction for your quick review:
--- Sorry to reply you late. The HD audio driver may not be automatically installed. That why you see the yellow exclamation mark in Device Manager.
Please manually install the HD audio device in Device Manager. Right click the HD audio device and choose "update driver". Manually selecting the suitable driver (i.e. inf file) from the path below:
Reviewed By: on 2/3/2010
Tech Level: high - Ownership: 1 week to 1 month
