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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Other Thoughts: Customer service wants $50+ to ship replacement fan to me... sound fair to you? The QC on some of the components is awful.
Manufacturer Response:
Dear HIS Customer,
Thank you for your purchase and your valuable feedback.
We apologize for the problems you have with HIS 4850 Fan 512MB GDDR5, which unfortunately slipped by our rigid inspection. We will waive the customer service charges and have the replacement fan ship to you directly. Please contact with our US Technical Support with your Log # as listed blow.
HIS US Technical Support Hotline: (408) 331-8847 Email: usa@hightech.com.hk Log #: R-0901015-52
if you need any further information.
Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused.
Warm Regards, HIS Customer Support
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Sirby
9/24/2009 9:54:58 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 5/5Still holding up...surprisngly
Pros: I got this way back. I used to like ATI a lot, and I lost touch with them along the way, then I got the 4850 since it was cheaper than nvidia at the time. I was really glad to see this doing so well. My friend had an SLI set up and one of my cards out performed his 2.
Cons: HIS Tech Support is pretty lousy. Don't expect much from them if you have a problem. They told me that their database was down so they could not find my serial number. Turned out nothing was wrong with my card, the temp was 70 C thanks to folding.
The fins on the heatsink were bent when I got mine. I had to bend them back into place otherwise it would have caused a lot of damage. The heatsink felt prety cheap but it does its job well.
Other Thoughts: It does folding well, but make sure you have plenty of cooling to offer it if you decide to.
I never did play that free game I got with this card...As a matter of fact...I wonder where it went...
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Fletch
8/22/2009 2:01:54 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 5/5Very Satisfied
Pros: Upgraded from a three-year-old NVIDIA GeForce 7900GS to this, and what a difference it makes! I can run Left 4 Dead and Team Fortress 2 completely maxed out at 1920x1080 on my HDTV without any issues. I haven't even tried to overclock it yet. Considering it is supposed to be a "budget" card, it performs extremely well.
Cons: I wish it included a DVI-to-HDMI adapter that would pass sound through, so that I wouldn't have to run a separate audio cable to my TV. I'm nitpicking here because I can't think of anything worse about this card.
Other Thoughts: For some reason this card does NOT like any Catalyst drivers newer than 9.5 when running Windows 7. I'm using 9.5 now and it works fine, but 9.7 causes a blue screen during the driver installation. Not taking any eggs off for this since it is a Prerelease OS right now.
I'm running this card in a Three-year-old Dell XPS 410 with the stock power supply that is only 375 Watts. Despite this card claiming it needs a 450 Watt Power Supply, the card runs great with the stock 375 Watt supply. This is in a system that also uses a Core 2 Duo E6600 @ 2.4 GHz, 4 GB RAM, 1 TB Caviar Black Hard Drive, and Hauppage WinTV-HVR-2250 TV Tuner.
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Bryzzz
8/18/2009 4:43:09 AM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 4/5Pretty Good
Pros: It works, I haven't had the chance to test it yet in gaming but for everyday computing its fine
Cons: It has a strange issue, see other thoughts.
Other Thoughts: I think the drivers have an issue with my Dell 2408wfp. Not sure why but occasionally the screen will boot into windows with a "dark glaze" over the screen e.g. everything appears darker than normal. Sometimes a restart will solve this, sometimes a driver update will solve this, it's kind of random and I have no idea whether the graphics card is the cause or the monitor is
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N/A
8/15/2009 4:56:40 PM
Tech Level: 4/5
Ownership: 4/5
Verified Owner
Rating: 1/5
Pros: none
Cons: will not work in windows 7 64 bit with anything other than generic windows driver 9.6 9.7 both crash forget about CCC starts acting strange during install. Had ATI years ago switched to ati on this build big mistake, back to Nvidia
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NeoSeether
7/31/2009 12:19:08 PM
Tech Level: 5/5
Ownership: 1/5
Verified Owner
Rating: 3/5
Pros: Excellent performance on a C2D E8400 @ 3.6 GHz + 4GB DDR2, w/ Catalyst 9.6 drivers. Temperatures are surprisingly low, even in a cramped Shuttle XPC case.
Cons: Not the card shown in the pictures; I probably received an earlier revision of this card. Detracts significantly from the overall rating as a result.
Other Thoughts: Most likely will ask for an exchange for the newer model w/ shorter PCB; failing that, will purchase another 4850.
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N/A
7/31/2009 7:41:55 AM
Tech Level: 4/5
Ownership: 4/5
Verified Owner
Rating: 5/5
Pros: based on the price i bought, it is worth.
Do great job on my Sharp 42' LCD TV
Cons: come without the DVI-HDMI convertion
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BB
7/29/2009 1:52:24 PM
Tech Level: 5/5
Ownership: 4/5
Verified Owner
Rating: 1/5Works well for two months
Pros: Worked well with VISTA; No problems with dual monitor mode; Graphics were very good. Increased video performance score from standard onboard video
Cons: Failed after two months. No longer recognized by computer!
Manufacturer Response:
Dear BB,
Thank you for your purchase and your valuable feedback.
We apologize for the problems you have with HIS 4850 Fan 512MB GDDR5, which unfortunately slipped by our rigid inspection.
Please kindly contact HIS Technical support or fill out our online form at http://www.lexycomp.com/forms/rma.pdf and return to our local distributor for following up.
Do feel free to contact
HIS US Technical Support Hotline:(408) 331-8847 Email: usa@hightech.com.hk Log #: R-090730-50
if you need any further information.
Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused.
Warm Regards, HIS Customer Support
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Asphalizo
7/1/2009 2:25:11 PM
Tech Level: 4/5
Ownership: 3/5
Verified Owner
Rating: 5/5Great Card at a Great Price
Pros: The card works great and overclocks well. For the price I bought it, it was well worth the deal. Runs HL2, TF2, Unreal 3, and L4D all at max.
Cons: Did not come with some usual extras such as DVI to HDMI convertor.
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N_mag
6/30/2009 9:42:09 PM
Tech Level: 4/5
Ownership: 3/5
Verified Owner
Rating: 5/5Quiet and does the job
Pros: Good sink and fan and oc's pretty good using AMD overdrive. running oc'ed @ 675 core and 1108 mem but i can go higher i just havent gone there yet cuz i havent used the auto clock testing yet.
Cons: i wish i had 2?
Other Thoughts: i have a 500w rosewill psu and it runs just fine idk why so many people think they need 700w+ for their computers... maybe rosewill makes amazing psu's idk
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