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HIS H487FN512P Radeon HD 4870 512MB 256-Bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card

  • 800 Stream Processors
  • 512MB 256-Bit GDDR5
  • PCI Express 2.0 x16
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Learn more about the Hightech Information System Ltd. H487FN512P

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Hightech Information System Ltd. H487FN512P

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  • Daniel C.
  • 11/21/2009 1:36:35 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsnice till the fans die

Pros: Card works great and plays everything as long as the fan doesnt die.

Cons: The only con I would say and its a major one is the fan. The card was working awsome since april when I got two of them. Then 2 weeks ago the fan was making a noise for about a week and then it stopped and my pc shut off. The fan burnt up and now my second card is doing it , so I bought replacement zalmans which are working great from newegg. The card that had the fan that went bad ended up going bad after a week with the new heatsink which I am sure it went from being overheated on the old stock heatsink.

Other Thoughts: If you take the heatsink apart , you will see it is solid copper from the gpu all the way through to underneith the fan. It looks like it can get rather hot under the fan which doesnt surprise me it burnt up.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 11/19/2009 2:58:18 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWorst Customer Support Ever

Pros: -Cheap

Cons: Worked good for the first couple of months, then all of sudden computer just turned off. Opened it up just to see the video card's fan hanging separate from the heatsink. After a week finally HIS responded with the RMA company info. Sent in the card right away and they answered me that it is going to take about a 2-4 weeks for it to return. So I thought 2 weeks is somewhat reasonable. Now I am still waiting for it after 4 weeks, the customer support is HORRIBLE, they cannot even tell you what is the status of it.

Other Thoughts: Do NOT buy a HIS video card ever. I am very disappointed about the experience. I strongly do not recommend buying it, you are going to regret it. Suggest downgrading a little or buying it from a trusted company.

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 10/2/2009 2:43:33 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWorst piece of garbage i ever bought

Pros: Cheap, which is also a con.

Cons: Worked great the first month. Then the fan began to make lots of noise. Computer began to crash after an hour or so of gameplay. Temp went beyond 110 degrees. Then the fan died. Bought an artic cooling twinturbo monster heat sink and double fan, which of course voided my card waranty. Worked great for a week, temp was below 70 degree. Then the fan died, huge smoke came out of the card, it's dead now. Seems the problem is the fan controler chip on the card.

Other Thoughts: Avoid cheap cards with doubtful fan. Pay extra for a good card with a good heatsink. Chose a company that you know.

Manufacturer Response:

Dear HIS Customer,

Thank you for your purchase and your valuable feedback.

We apologize for the problems you have with HIS 4870 Fan 512MB GDDR5, which unfortunately slipped by our rigid inspection.

Please kindly contact HIS Technical support or fill out our online form at http://www.lexycomp.com/forms/rma.pdf and return to our local distributor for following up.

Do feel free to contact

HIS US Technical Support
Hotline: (408) 331-8847
Email: usa@hightech.com.hk
Log #: R-091007-50

if you need any further information.

Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused.

Warm Regards,
HIS Customer Support

Did you find this review helpful? Yes No

  • Montae J.
  • 8/14/2009 11:22:10 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsJust got my card back

Pros: They sent me a brand new card sealed.

Cons: took almost 2 months will never by another HIS product again it took 2 weeks just to get a RMA #

Other Thoughts: I have a brand new card now to bad i already bought another one evga gtx275 for the win edition and never got my rebate will be selling card online.

1 out of 2 people found this review helpful. Did you? Yes No

  • Nathan K.
  • 8/10/2009 7:16:36 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsPoor product

Pros: Based on a great AMD GPU

Cons: Fan stopped working within 3 months, causing the card to overheat and shut down Windows.
The card is dual slot, but the heatsink design recycles the air back into the case and not out the back.

Other Thoughts: Ridiculous RMA process handled by a third party with a 30 days turn around time.
Would not buy from HIS again.

2 out of 3 people found this review helpful. Did you? Yes No

  • Benjamin P.
  • 8/2/2009 4:09:42 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsGood card, poor quality heatsink

Pros: Fast card, good price

Cons: Overheating problems due to the heatsink not being fastened tightly enough

Other Thoughts: I was able to fix the overheating problem for the most part by simply tightening the screws which attach the heatsink to the card. HOWEVER, if you attempt this, be careful because the screws are very easy to break if you overtighten - they just twist apart. I broke two screws off through what did not seem like excessive force, and I now have the FET heatsink held on with a binder clip. However, even with the missing screws, the tightening procedure lowered my temperatures 10-20 degrees C.

1 out of 1 people found this review helpful. Did you? Yes No

  • Alan J.
  • 7/21/2009 10:36:45 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood card

Pros: Speed, cost

Cons: Noise

Other Thoughts: The fan seems to be designed bad since it makes a sound like it pressing against something. The fact that the heat sink isn't massive is nice too. I have this in a micro atx board and the Lian Li micro atx case.

Did you find this review helpful? Yes No

  • Patrick H.
  • 7/12/2009 10:04:46 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsThe fan is a weak point

Pros: I replaced a dead 8800 with this card and it was a very nice improvement. The card ran great and was cool for about four months.

Cons: My temperatures were idling between 60-70 C so I checked the fan, and it was not moving. I nudged it into motion, but it rattles and seems close to death. The warranty company that HIS uses gives themselves a full MONTH to process an RMA.

Other Thoughts: The RMA process for HIS is unacceptable. One month is a ridiculous amount of time to complete an RMA. I'm stuck with a broken card. I will probably end up disconnecting the old fan and sticking a 120mm fan on top, to avoid replacing the entire cooling solution. You get what you pay for. I will stick with the more well known suppliers in the future.

Manufacturer Response:

Dear Patrick,

Thank you for your purchase and your valuable feedback.

We apologize for the problems you have with HIS 4870 Fan GDDR5 PCIe, which unfortunately slipped by our rigid inspection.

Please kindly contact HIS Technical support or fill out our online form at http://www.lexycomp.com/forms/rma.pdf and return to our local distributor for following up.

Do feel free to contact

HIS US Technical Support
Hotline: (408) 331-8847
Email: usa@hightech.com.hk
Log #: R-090717-50

if you need any further information.

Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused.

Warm Regards,
HIS Customer Support

Did you find this review helpful? Yes No

  • Michael P.
  • 7/11/2009 8:33:29 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs4770 GPU review

Pros: Got it on rebate - fantastic card for the $$. This card is great. I'm running a AMD X3 720BE with 4GB RAM and this card, and I'm playing Crysis in 1920x1080 in high detail at about 29-35FPS. I have not over clocked yet, but will. Look for a good deal on the price, and you won't be disappointed.

Cons: I don't have 2????

...I guess it is only 512, but I knew what I was buying...be sure to check the price on the 1GB models before buying this model.

Other Thoughts: This card is NOT noisy for me

Did you find this review helpful? Yes No

  • Kevin F.
  • 7/8/2009 8:22:53 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsAnother Rebate Scam

Pros: So ticked off never even bothered using the thing and moved on to a legitimate manufacturer who offers rebates and allows one per product per promotion per, per per......

Cons: Rebate Scam

Other Thoughts: Beware of another rebate trick. Most companies allow you to buy one of each product per promotion per per, per , per...... This rebate even says "Only one rebate application per envelope." So I buy 2 different models one for each of my machines. I get shafted and scammed on the 2nd rebate dues to "Duplication". Stick to companies who have technical writers that don't try to parse sentences to scam people on rebates.

Did you find this review helpful? Yes No

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