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Manufacturer Warranty
Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
- Manufacturer Limited Warranty period (parts): 2 years
- Manufacturer Limited Warranty period (labor): 2 years
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's VGA Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
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- 5
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- 65%
- 4
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- 17%
- 3
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- 4%
- 2
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- 4%
- 1
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- 10%
| Product Rating: |
 
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| Total Reviews: |
82 |
Great card smooth installation
- Pros: great single slot card, installed in my Vista 32 bit system with absolutely no hiccups or burps. Software went without a hitch and I was driving my LG 30" monitor at full resolution in less than 20 minutes. I will update if I have any issues down the road.
- Cons: None
- Other Thoughts: newegg is a fantastic retailer.
Dead after 2 Months
- Pros: -When I first got it, the card was taking everything I could throw at it.
-Coming from a 9600GT, this was a huge improvement.
-Was pretty quiet most of the time unless I was playing something graphically intensive.
- Cons: -Card died after 2 months
-Came with only one 6 pin pci-express to molex converter... what about the other one? This card needs two!
- Other Thoughts: First time buyer of this brand and it left me a bad impression. I contacted the RMA department and they responded after 2 days and stated the RMA process would take 2-4 weeks. I'm just going to assume it will take the full 4 weeks as it's already been 3 weeks. Replaced this card with a Sapphire 4890, my long trusted company.
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Manufacturer Response:Dear HIS Customer, Thank you for your purchase and your valuable feedback. We apologize for the problems you have with HIS 4870 Fan 1GB GDDR5, which unfortunately slipped by our rigid inspection. Please kindly contact HIS Technical support or fill out our online form at http://www.lexycomp.com/forms/rma.pdf and return to our local distributor for following up. Do feel free to contact HIS US Technical Support Hotline: (408) 331-8847 Email: usa@hightech.com.hk Log #: R-091015-50 if you need any further information. Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused. Warm Regards, HIS Customer Support
HIS 4870 1G with melted fan.
- Pros: I have owned the card for about 5 or 6 months. It seems a good quality graphics.
- Cons: Card worked fine for 5 or 6 months when computer started turning off. After checking messaging in the event viewer. I found an atimag message stating the video card had overheated and computer was shut down. Opened case and found video card fan had seized. Furthermore, card had overheated so much that plastic fan had MELTED!
- Other Thoughts: I also own 2 Sapphire 1G 4870s. Hopefully, they are of better quality.
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Manufacturer Response:Dear HIS Customer, Thank you for your purchase and your valuable feedback. We apologize for the problems you have with HIS 4870 Fan 1GB GDDR5, which unfortunately slipped by our rigid inspection. Please kindly contact HIS Technical support or fill out our online form at http://www.lexycomp.com/forms/rma.pdf and return to our local distributor for following up. Do feel free to contact HIS US Technical Support Hotline: (408) 331-8847 Email: usa@hightech.com.hk Log #: R-091010-50 if you need any further information. Your satisfaction is very important to us, and once again we apologize for the inconvenience you have been caused. Warm Regards, HIS Customer Support
| Model |
| Brand |
HIS |
| Model |
H487FN1GP |
| Interface |
| Interface |
PCI Express 2.0 x16 |
| Chipset |
| Chipset Manufacturer |
ATI |
| GPU |
Radeon HD 4870 |
| Core Clock |
750MHz |
| Stream Processors |
800 Stream Processing Units |
| Memory |
| Memory Clock |
3600 MHz |
| Memory Size |
1GB |
| Memory Interface |
256-bit |
| Memory Type |
GDDR5 |
| 3D API |
| DirectX |
DirectX 10.1 |
| OpenGL |
OpenGL 2.1 |
| Ports |
| HDMI |
1 x HDMI (via Adapter) |
| DVI |
2 x DVI |
| TV-Out |
HDTV / S-Video Out |
| General |
| RAMDAC |
400 MHz |
| Max Resolution |
2560 x 1600 |
| CrossFire Supported |
Yes |
| Cooler |
With Fan |
| System Requirements |
500 Watt or greater power supply with two 75W 6-pin PCI Express power connectors recommended (600 Watt and four 6-pin connectors for ATI CrossFireX technology in dual mode) |
| Power Connector |
2 x 6 Pin |
| Dual-Link DVI Supported |
Yes |
| HDCP Ready |
Yes |
| Packaging |
| Package Contents |
H487FN1GP
Driver Disk
User's Manual
Power Cable
DVI to VGA/D-sub Adapter
DVI to HDMI Adapter |
| Manufacturer Warranty |
| Parts |
2 years limited |
| Labor |
2 years limited |
|
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Reviewed By: jeffrey on 10/12/2009
Tech Level: average - Ownership: 1 day to 1 week
