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HIS iPower IceQ X² OC Radeon R9 290 H290QMC4GD 4GB 512-Bit GDDR5 PCI Express 3.0 Video Card

  • 4GB 512-Bit GDDR5
  • Boost Clock 967MHz
  • 2 x DVI-D 1 x HDMI 1 x DisplayPort
  • PCI Express 3.0

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Hightech Information System Ltd. H290QMC4GD

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Hightech Information System Ltd. H290QMC4GD

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  • marc b.
  • 8/8/2015 8:05:26 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsawesome card

Pros: yup great card. been buying HIS for while now

Cons: no cons!

Did you find this review helpful? Yes No

  • Miguel A.
  • 7/21/2015 4:04:53 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggsIt died after a month

Pros: it was really good and quiet. Also it was cool to the touch all the time. I even brought two on them.

Cons: Some how after the warranty literally ended the gpu just dies. I doubt that the company will give me a refund or swap my gpu's. I switched back to my other gpu and they worked fine with the computer but i only got 40 fps instead of the 60+ i got with this gpu. What shame.

Other Thoughts: If the company would give me a refund or swap my gpu's i'll def write another review for an update.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. Try the latest driver to check it. http://support.amd.com/en-us/download
2. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
3. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

Did you find this review helpful? Yes No

  • Jason W.
  • 7/14/2015 7:15:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsr9 290

Pros: None

Cons: card failed after 30 days

Other Thoughts: dont buy

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

Did you find this review helpful? Yes No

  • Richard D.
  • 6/3/2015 10:23:07 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsFollow-up

Pros: Runs cool and quiet.

Cons: Not as fast as other R9 290s

Other Thoughts: I just wanted to give a follow-up from my last review. I had RMA'd one of my HIS ICEQ 2x R9 290s after my system started black-screening and hanging. After weeks of testing every component and reinstalling Windows 7 I removed the card and put it in another system. The new system started hanging and black screening just like the first so I RMA'd the card. TO HIS's credit they sent me an RMA number and replaced the card no questions asked. They sent me what looked like a brand new card - in new packaging.

I installed it in my system and it works fine, except this card performs even worse than the other two ICEQ 2x cards I had originally purchased and reviewed! I don't know what it is but I did notice that GPU-Z reports the new card as having Samsung memory. I have seen R9 290s with Elpida and Hynix but not Samsung. I don't know how good or bad Samsung GDDR5 is but its something I will look into.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

2 out of 2 people found this review helpful. Did you? Yes No

  • Trent W.
  • 6/1/2015 9:39:18 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGreat When it works

Pros: Powerful card. Ran pretty much everything i could throw at it at maximum graphics. Never noticed any real slowdown. Looked nice in the case. Not as loud as expecting given its size/

Cons: The card has the dreaded black screen video loss, which apparently effects the 290/290x series of cards, that i didn't learn about til after purchasing the card and using it. Card runs games usually for 30 minutes to an hour, then loses video. Ive spend many hours reading forums and trying different solutions to no help. I tried windows 7 and windows 8, almost all the latest amd drivers/beta drivers in different configurations, updated bios and chip sets, underclocked the card, carefuly watched card temperatures/ fan controls, tried in different machines, changed bios voltages, etc. You name it, i tried it. Nothing worked.

Other Thoughts: You just have to hope and get lucky that your card doesn't come with this defect. Its a solid card when working.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

2 out of 2 people found this review helpful. Did you? Yes No

  • Jordan P.
  • 5/21/2015 2:12:23 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsUpdate Review

Pros: -Decently priced 290, but there are others in this range now if you look.
-Runs the Witcher 3@55-60fps no problem with all settings on high( -Nvidia Hairworks)
-Runs GTA 5@55-60fps all settings on high
-Just going to assume it runs all modern games that do not incorporate some type of Nvidia Gameworks really well.

Cons: -The default fan settings on this card are horrible, and it's likely why so many users have reported the card failing in the first month or so. See other thoughts for more on this.
-It's still ugly, I would love to hear the philosophy behind it the style guide on this thing.
- It's only marked as "on sale" because it occasionally is bumped up to $300 from $249, but that's just business I suppose.

Other Thoughts: So this card shoots right up to 85c when gaming, I have recorded temperatures as high as 89c. This is absolutely horrible for a non-reference cooler. The default settings have this card only kicking into 100% fan speed once it hits 90c, which is a huge mistake IMO. I believe it's the reason so many of them have failed other users.

If you just run MSI Afterburner and set the fans to kick up to 100% at 72-74c you will save this card months, maybe years of life. With this change I was able to bring gaming temps down 14 degrees constant. Doesn't seem like much, but the difference between 89c and 75c is significant.

Also a question for MSI, is there any after market cooler support for this card? I am wondering if the Artctic IV or Kraken G10 would fit?

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

4 out of 4 people found this review helpful. Did you? Yes No

  • Jordan P.
  • 4/27/2015 3:56:58 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggs

Pros: -Purchased at $259.99, the cheapest 290 available.
-100% power increase from a 6950
-Hasn't died yet, despite the plethora of negative reviews.

Paired with an 8350 I get a 50-60 fps locked GTA 5 experience with all of the settings on Very high/high. The card chugs a little in graphic intensive areas, dropping as low as 45 fps, but for the most part the experience is stable.

Cons: -Ugly as sin, what's the deal with the color palette HIS?
-Why has the card been marked up to $300? I would definitely go with a more popular brand at this price point.

Other Thoughts: Usually peaks at 87c, but not for long. I have heard it's not unusual for these cards to hit 90c, so I suppose the cooling solution isn't awful.

Will update if the card bites it in the next few months.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

0 out of 1 people found this review helpful. Did you? Yes No

  • Shaun N.
  • 4/22/2015 9:20:34 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDo not buy 2 cards died

Pros: Nice quick card when it works.

Cons: On my second card and now 48 days after having my second card it quick working. Since I'm past new eggs 30 day policy with a bad card, guess have to fight with HIS for money back. Like they say fool me once shame on you, fool me twice shame on me. I should have asked for a refund after first card died within 1 week.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

1 out of 2 people found this review helpful. Did you? Yes No

  • akshay s.
  • 4/15/2015 2:17:07 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggsVery Nice GPU

Pros: 1. Relatively cool for an R9 290.
2. No noise. this may also be because i have default H100i fans running at the same time and those fans do tend to get a little noisy at times.
3. Runs every modern title with at least 30 FPS at ultra. Even the Assassin's creed Unity runs at 40FPS on very high settings.
4 Value - this card costs about 70$ less than GTX 970 and offers 90% to on par (depending on titles) performance as that of GTX 970.

Cons: 1. Size
2. Power consumption under load

Other Thoughts: It's been 7 months now and card has been doing nice. No driver issues, no black screens. hope the performance continues the same way. If power consumption is not a big factor then this card is better value at 260 USD than a gtx 970 which uis around 330USd at the time of writing this review.

1 out of 2 people found this review helpful. Did you? Yes No

  • Nelson B.
  • 4/13/2015 12:58:43 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsWorked great when it worked

Pros: Easy install. Worked well before it failed.

Cons: Failed after one week of use.

Other Thoughts: No vga detected after a week of use. Verified installing another video card on my computer. I wish their Q.C. department would of picked this up. I'm annoyed.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

2 out of 2 people found this review helpful. Did you? Yes No

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