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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Rating: 3/5Does what it's supposed to, but flawed drivers
This review is from: SYBA SY-PEX15019 RS-232 Serial 8-Port PCI-Express Card - Retail
Pros: Works with Win 7 x64 Multiple cards can be used in one system
Cons: Included drivers may not work with Win 7 Driver setup (in Win7) is painful, requires manually installing the driver for the card, then for each port (manual 'update driver' for 9 devices per card.) Properties page of ports don't show which card the port belongs to (PCI version of the card did.) Properties dialogs of ports in device manager sometimes revert to generic version, without the ability to change port numbers.
Other Thoughts: I had a lot of trouble installing these drivers, The disc that comes with the card doesn't list Windows 7, and Windows does not find appropriate drivers on the disc. I found Win 7 drivers on the web, but Windows still would not recognize them. Had to force the drivers to the device. It's possible the drivers are on the disc, but I haven't checked to see if I can force those drivers on. Running 2 of these cards and one PCI 8 port card in one system (24 ports,) with a mix of 38k, 57k and 115k port speeds and, once I got them up and running they have had no issues.
Thank you for your opinion. Unfortunately, this is how the chipset is designed. We sincerely apologies for your inconvenience. Thank you again, We will take your opinion for future reference.
Regards, SYBA Customer Service AA 100411
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