Pros: Newegg refund somewhat fast.

Cons: I return the card for refund. One USB 3.0 was only working with mouse and keybord. It was not working with my external SSD. The Sata 3 port was slower than my Sata 2 onboard port with my internal SSD. I don't know if it was because the card don't work correctly. Anyway I don't trust does cards anymore. Newegg send my money back without issues.

Manufacturer Response:

Dear Customer,

We apologize for the issues you've experienced with this PCI Express Card.

If this device was not working properly when it arrived to you, SYBA offers an online RMA form, which the user can easily fill out the form and submit it for a quick RMA return and exchange.

Please contact our support team next time to assist you by emailing support@sybausa.com.

Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours.

Thank you for purchasing one of our products, and for leaving us your valuable feedback.
- Regards, SYBA CST 20160112

Pros: When installed and configured properly, this SYBA combo card functions extremely well thus far. In addition, tech support is easy to contact if you call before or after lunch Pacific Standard Time. I'm using a Gigabyte GA EX58 UD5 motherboard and I installed the card on the PCI-e x8 slot. It will install on the PCI-e x4 slot as well. Both these PCI-e slots works of the North Bridge Intel X58 chipset. Contact tech support to get directed to the proper drivers, not those that come on disk in the box. The above steps are designed to for those wishing to do a new system rebuild and using an SSD as the boot drive. This configuration with Intel 530 Series 480GB SSD as boot and a WD Black 2TB and storage drive with other apps such as MS Office, etc., running off of it. At present, to distance yourself from purchasing this combo card for another more expensive choice would be a big mistake in my opinion. A higher price point does not always translate to a better product...End User error is usually the problem leading to an improper installation. Should something change in regards to the current success I'm enjoying, I will keep all posted.

Cons: Absolutely NONE at present.

Other Thoughts: I would highly recommend this product for those individuals trying to give the current motherboards a SATA III and USB 3 boost before buying you next generation mother boards.

Pros: None

Cons: If you hook up this card to a drive with an operating system already installed, this card will trash it. I have not had time to try to reinstall the OS, but the card did not see the drive after trashing it.

Other Thoughts: Spend a little more & get a different brand.

Manufacturer Response:

Dear Customer,

We apologize for your dissatisfaction with the quality of this controller card.

Please note that our controller cards do require a reinstall/repair of the OS to properly detect a boot device.

Our tech support team is more than happy to provide any information you may need when determining the compatibility and specification of a device.

Our tech support team may also assist you with installing and configuring this device for your system.

Thank you for purchasing one of our products, and for leaving us your valuable feedback.

-Regards SYBA CST 02272015