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WD TV Live Hub 2TB Media Center WDBABZ0020BBK-NESN

  • Store and play your media on the built-in drive
  • Stream premium content like YouTube, Netflix, Pandora and more
  • Play virtually any media file format in Full-HD 1080p
  • Full-HD 1080p, HDMI composite vi
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Learn more about the Western Digital WDBABZ0020BBK-NESN

Model

Brand
Western Digital
Model
WDBABZ0020BBK-NESN

General

Type
Digital Media Streamer

Features

Features
Centralize and play your media on the built-in drive

Play media from USB drives, home network and the Internet on your TV.

Enjoy media from any source.Stream videos, music, and photos from your USB drive, network drive, and PC or Mac computers in your home

Play virtually any media file format in Full-HD 1080p

Upload movies and video clips with the WD Photos app

Stay updated with RSS feeds

HDMI and composite video output.

SPDIF digital output

Ultra-compact design

Specifications

Video Format
AVI (Xvid, AVC, MPEG1/2/4), MPG/MPEG, VOB, FLV (h.264), MKV (h.264, x.264, AVC, MPEG1/2/4, VC-1),TS/TP/M2T (MPEG1/2/4, AVC, VC-1) MP4/MOV (MPEG4, h.264), M2TS, FLV (H.264), WMV9
Audio
MP3, WAV/PCM/LPCM, WMA/WMA Pro, AAC, FLAC, MKA, AIF/AIFF, OGG, Dolby Digital Plus, DTS
Image Format
JPEG, GIF, TIFF, BMP, PNG
Specifications
HDD capacity: 2TB

AC input voltage: 100~240 V
AC input frequency: 50~60 Hz

Interfaces:
Gigabit Ethernet
USB 2.0 (2) (input)
HDMI (output)
Composite A/V (output)
Component video (output)
Optical audio (output)

RoHS compliant1 Yes
Dimension: 7.8" x 6.1" x 1.3"
Weight: 1.22 lbs.

Playlist: PLS, M3U, WPL
Subtitle: SRT, ASS, SSA, SUB, SMI

Packaging

Package Contents
Media player plus built-in hard drive
Composite AV cable
Remote control with batteries
AC adapter
Quick Install Guide

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Western Digital WDBABZ0020BBK-NESN

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  • Ronald C.
  • 5/26/2013 9:02:56 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWestern Digital WDBABZ0020BBK-NESN

Pros: The firmware is up to date. It updated upon installation and is set to automatically update. 3.11.10 is the current version.

The remote battery is fine. The device responds the same whether I am using the supplied remote or my Harmony One.

The friend that recommended this device advises that there is custom firmware available on WD forums. I will try that to see if response improves.

Cons: Manufacturer's response was not helpful.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD TV Live Hub, as this is not the typical experience with the product. We are constantly working on how to improve the user experience for WD products, that is why we always recommend to have the latest firmware installed. If you have already updated the firmware and are still experiencing these issues, in the interest of troubleshooting, you may want to reset the device back to factory defaults, as this will remove any residual configurations that may be causing this issue from an update that did not fully reset upon reboot of the unit. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience directly, resulting in a positive resolution to your issue. You may contact us at 1 (855) 842-5370, or via our support website at http://support.wdc.com/contact/contact.asp?lang=en&ct=networking Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Did you find this review helpful? Yes No

  • Ronald C.
  • 5/4/2013 11:30:47 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggs

Pros: Good with decoding most video codecs.

Cons: Terribly slow responding to button presses. Very slow changing/selecting songs and music (and everything).

Other Thoughts: The media player built into my Onkyo receiver responds much faster and the GUI on my PS3 is nearly instant. This is agonizingly slow in comparison. If the PS3 could recognize drives other than FAT32, I would not even need this thing.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WDTV Live Hub 2TB, as this is not the typical experience with the product. We recommend ensuring that your device is up to date with the latest firmware, as this may easily resolve the problems you are experiencing. Firmware updates are deployed to improve functionality of devices, such as decreasing processing time it takes to carry out a command from the remote. Information regarding the procedures of how to update the firmware for your device manually or automatically can be located at the following link.
http://www.wdc.com/wdproducts/library/UM/ENG/4779-705046.pdf
If your remote is experiencing concerns, please try replacing the batteries, but if the issue persists, we will gladly replace it for you under warranty. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

0 out of 1 people found this review helpful. Did you? Yes No

  • Amber F.
  • 4/6/2013 5:56:13 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsArbuckle

Pros: Works as advertised. I love the 2tb hard drive for storage. I have several movies and tv shows in multiple formats. It plays them all. Set up was very easy. I plugged it in and it immediately found my network.

Cons: The only major con I've found is Spotify playlists. Most of the playlists I try to listen to on Spotify cause the hub to completely crash and restart. It completely logs me off Spotify. It's not all the playlists, but it seems to be most of them. I did some research on the WD Media forum. It appears to have something to do with the latest firmware update. Other members of the forum have had the exact same problem. Other than that Spotify seems to work fine. I hope they find a fix for this in future firmware updates. However, if Spotify media service is a big reason you are purchasing this you might go with a cheaper media server. It simply doesn't work as it should.

3 out of 3 people found this review helpful. Did you? Yes No

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