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WD TV Play Media Player WDBMBA0000NBK-HESN

  • Stream premium content like YouTube, Netflix and more
  • Play your home videos and photos in 1080p
  • WD TV Remote App Available
  • Easy to set up, easy to use with built-in Wi-Fi
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Learn more about the Western Digital WDBMBA0000NBK-HESN

Model

Brand
Western Digital
Model
WDBMBA0000NBK-HESN

General

Type
Digital Media Streamer

Features

Features
Loaded with the best movie, TV and music apps

Plays your photos and home videos in Full-HD 1080p

One-touch access using remote control or smartphone

Easy to set up, easy to use with built-in Wi-Fi

Bring the arcade to your HDTV

Stay updated with news feeds

HDMI and composite video output

SPDIF digital output

Ultra-compact design

Specifications

Video Format
AVI (Xvid, AVC, MPEG4, VC-1), MKV (h.264, x.264, AVC, MPEG4, VC-1) TS/TP/M2T/M2TS (MPEG4, AVC, VC-1),MP4/MOV (MPEG4, AVC), WMV9, FLV (AVC)
Audio
MP3, WAV/PCM/LPCM, WMA, AAC, FLAC, MKA, AIF/AIFF, OGG, Dolby TrueHD
Image Format
JPEG, GIF, TIF/TIFF, BMP, PNG
Specifications
Interfaces:
Ethernet
USB 2.0 (input)
HDMI (output)
Composite A/V (output)
Optical SPDIF (output)

RoHS compliant: Yes

AC input voltage: 100~240 V
AC input frequency: 50~60 Hz, 0.5A Max
Output power rating: 12VDC/1.5A Max

Dimension: 4.17" x 4.13" x 1.07"
Weight: 0.32 lbs.

Playlist: PLS, M3U, WPL, M3U8, XML, CUE
Subtitle: SRT, ASS, SSA, SUB, SMI, MKV (embedded sub)

Languages Supported
User Interface:
English, French, Italian, German, Spanish, Portuguese, Portuguese (Brazil), Simplified Chinese, Traditional Chinese, Korean, Japanese, Russian, Turkish, Hebrew, Arabic, Polish, Czech, Dutch, Swedish, Hungarian

Subtitles:
English, Dutch, French, Italian, German, Spanish, Portuguese, Polish, Russian, Arabic, Danish, Finnish, Norwegian, Swedish, Greek, Hebrew, Turkish, Czech, Slovakian, Hungarian, Romanian, Bulgarian, Serbian, Ukrainian, Simplified Chinese, Traditional Chinese, Korean, Japanese, Hindi, Malay/Bahasa

Multi-Lingual Input:
English, French, Italian, German, Spanish, Portuguese, Russian, Dutch, Polish, Swedish, Norwegian, Hungarian

Packaging

Package Contents
Media player
Remote control with batteries
Composite AV cable
AC adapter
Quick Install Guide

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Western Digital WDBMBA0000NBK-HESN

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  • Hector Q.
  • 3/9/2014 10:48:55 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNeed much improvement

Pros: Very cheap at shell shocker price, netflix, play most media from NAS, Wifi biult in

Cons: Remote very unresponsive, freezes too much, slow navigation.

Other Thoughts: I could not ask much more for the price I paid. I use it for netflix for the kids, it is very slow responding to the remote and starting up, freezes all the time. I would not buy it at the full price, but half the price in shell shocker was ok.

Did you find this review helpful? Yes No

  • Jeffrey J.
  • 2/21/2014 9:44:52 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks Great

Pros: After posting a lack luster review of the product WD sent me a Email that gave me the needed information to get the box to work. Does everything that I purchased it for. Would buy again!!

Cons: None at this time, with very little help from WD I've got everything working like I wanted.

Did you find this review helpful? Yes No

  • Jeffrey J.
  • 2/14/2014 5:46:38 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWorks on Internet BUT

Pros: Works well streaming off of the internet

Cons: I purchased the unit to stream movies over my computer network, when purchasing the item they say that it is possible. After getting the unit and reading the paperwork it barely even mentioned this option. After searching the net I was unable to find a solution that would make this possible.

Manufacturer Response:

Dear N3NAA, we appreciate your feedback and apologize for any inconvenience you may have experienced. Please note that the WD TV Play is designed to be an easy to use solution for users that wish and give priority to access the wide variety of online services that come included, and is also able to access your home media by means of DLNA Media Servers. If you have any other concerns or questions, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Our dedicated support teams will be glad to assist.

0 out of 1 people found this review helpful. Did you? Yes No

  • michael s.
  • 2/10/2014 4:19:25 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat product except...

Pros: Great way to watch my computer tv and film content...works with avi and mp4 files (haven't tried wmv yet). Doesn't play mkv or flv though which no big deal to me, however.

Cons: the cable hook-up to the TV is VERY BAD...do yourself a favor and either order or buy a hdmi cable when you get this as the difference is night and day...no foolin'!!

Other Thoughts: the concept is awesome and I should have brought one of these years ago but....I didn't ! Even thou the cable just plain sucks, I still gave this product a 5 "egg" rating because it's cheap enough to fix on your own.

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  • Peter S.
  • 2/7/2014 6:27:44 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood little media player

Pros: Price, small, compact, great video and sound
Very fast hookup, recognized network quickly
Remote is responsive, easy to use

Cons: Does not power down external USB drive, sometimes have to re-power unit for it to come back on after sitting for a couple of days

Other Thoughts: WD's econo media box, does the primary things, don't expect more for the money, Netflix and USB media play are it's primaries, ...if it doesn't work for your odd ball file types, don't complain, take it back and buy something twice the price...nuff said

Did you find this review helpful? Yes No

  • Douglas R.
  • 2/6/2014 10:50:48 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDon't buy this product if you want to access your personal media collection over the local network

Pros: Low Price

Cons: Doesn't locate supported .MOV video files on Network Attached Storage with DLNA Media Server.
Can't locate all pictures on PCs sharing media (only locates 1 picture in a folder that has 20 pictures taken with the same camera).

Other Thoughts: From the manual:This section describes how you can use the media player to access your digital
media collection over the local network.
�� Access network attached storage – view and play back digital media content
stored on your network attached storage (NAS) device with a DLNA media
server.
�� Attach USB storage – attach a USB storage device to the media player
containing media files.

I have a DNLA Media Server, but the WD TV Live can't see the files.

I've opened a support ticket with Western Digital to address the issue, but I feel that I will soon be requesting a RMA from newegg.com and be ordering the WD TV Live. The "Live" supports accessing from network drives, so you don't have to deal with the DLNA Media Server mess (limitation).

Manufacturer Response:

Dear Lou37, we apologize for the inconvenience you have experienced with your device. Please note that the WD TV Play is designed to be an easy to use solution for users that wish and give priority to access the wide variety of online services that come included, it is also compatible with the most common video and audio formats, along with several options to access your home media through DLNA compliant devices. For other information on the WD TV Live Media Player, please visit the following link.
http://www.wdc.com/en/products/homeentertainment/mediaplayers

Should you require any further feedback, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

0 out of 1 people found this review helpful. Did you? Yes No

  • Hue .
  • 1/31/2014 10:54:09 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBad TV Box

Pros: Bad signal, video format didn't support at all, used 3 months and sent to garbage.

Cons: Bad signal, video format didn't support at all, used 3 months and sent to garbage

Manufacturer Response:

Dear User, we want to extend our apologies for the issue you have experienced. We recommend ensuring that your device is up to date with the latest firmware, as this may easily resolve the problems you are experiencing. Information regarding the procedures of how to update the firmware for your device manually or automatically can be located at the following link.

http://wdc.custhelp.com/app/answers/detail/a_id/9770/

Information regarding firmware releases, and the functionality that has been added or removed can be found at the following link.

http://support.wd.com/download/notes/WDTV_Play_FW_Release_Notes_1.05.47.pdf
Please consider contacting our support department in the future when situations like this arise. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

0 out of 1 people found this review helpful. Did you? Yes No

  • Kevin S.
  • 1/26/2014 11:34:41 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsPlug N Play

Pros: Fast easy setup,Recognized 3TB HD right away, Plays popular video formats flawlessly, great sound quality through optical, Nice sleek design and interface. Great Hulu box

Cons: None

Other Thoughts: Prefer iPhone app vs physical controller

Did you find this review helpful? Yes No

  • Dean S.
  • 1/26/2014 7:02:31 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsnot impressed

Pros: Does exactly as it says ...as long as you fully research it first.
I have an AIOS,PBO and WD Live Streaming, paid $40 for this one so is a cheap unit,will use it with USB at the cottage for rainy days.

Cons: not network friendly since it is not SAMBA, recognition of files leaves something to be desired, remote is bare minimum,just ordered another Live Streaming..way better.

Other Thoughts: Not really going to deduct eggs for this product because it does exactly what it says,I just expected more because my WD Live does everything I want plus some.The lack of control is what i deducted for.

Did you find this review helpful? Yes No

  • Matthew G.
  • 1/23/2014 3:47:21 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsNot the WD I Know 2

Pros: Netflix WORKS, wired. WOW, it recognize a 32GB flash drive. It played ISO, MKV up to 16GB, and all the others that my VLC will play. MP3 and WMA. Lots of formats for pictures.

Cons: 20 minutes on phone with WD support, tech reading from a piece of paper. It would not connect to (2) USB2.0 or (4) USB3.0. Switched hard drives out from 1TB to 3TB. Altogether 12 hard drives. WD response, must be a bad file on the hard drive. Empty one, format, and reload and try again. If it will not connect to at least 36 types of connection,formatting will not help. Be warned of the new condition.

Other Thoughts: Firmware is the latest and hard resets did nothing. I have purchased WD since 2006. I have 6 of the old media players floating around with family. I have purchased over 25 hard drives since then. THIS IS MY FIRST ISSUE WITH WD! I will keep getting the HD's but no more media players. Micro PC is my next step. Good Luck to ALL! FYI, I have been in IT, PC, Network, and now SAP for 11 years. I have taught Hardware classes and built many of PC's that are still running.

Manufacturer Response:

Dear SWAG Tech , we appreciate your feedback and apologize for any inconvenience you may have experienced with your device, as this is not the typical or intended experience with the product and provided support. Some USB devices that are not safely ejected from computer systems can at times present a lockout of the drive being mounted on another device. For this reason, we would recommend verifying a safe removal from computer systems.
A firmware update for your USB drives may in fact provide a resolution to this concern. Please visit the product download page for your applicable USB drives to ensure they are running the latest firmware version.
http://support.wdc.com/product/download.asp?wdc_lang=en

If this does not address the issue, we may need to consider a physical replacement for the WD TV unit.Please use the following link for our replacement procedure:
http://wdc.custhelp.com/app/answers/detail/a_id/8

If we need to follow-up with your concerns directly, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

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