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This review is from: StarTech 1 Port PCI Express Low Profile Parallel Adapter Card Model PEX1PLP
Pros: Quick delivery
Cons: Driver is unavailable; the CD supplied with the unit will not load by itself or with manual help; and the driver downloaded from the vendor website will not load either.
Dear Mr. K,
We are sorry to hear that you experienced difficulties installing our adapter card. We would like to help resolve this issue for you.
First, please ensure you have downloaded the latest driver package from our website. It can be found under the support tab on the product page, here: http://www.startech.com/PEX1PLP#dnlds.
When you download files, Windows usually saves them in the Downloads folder, which is located under your user name on the drive where Windows is installed (for example C:\users\your name\downloads).
After the download is complete, please follow the procedure below to extract the drivers:
1. Right click the “PLX_PCIe.zip” file. 2. Select “Extract All” (Take note of the location that files will be extracted to). 3. Select “Extract”. 4. When complete, extracted files will automatically open.
To open Device Manager:
o Press Windows Key + R o Type - devmgmt.msc o Click OK.
1. Right click the device, which will be indicated with a “!” next to it, and select Update Driver. 2. Select “Browse my computer for driver software”. 3. Select “Let me pick from a list of device drivers on my computer”. 4. If a list of hardware types appears, leave it set to “Show all” and click Next. 5. Click the “Have Disk” button and browse to the extracted folder, open the Windows folder, the Serial Port Driver folder, and select the file named “oxserleg.”; click OK and then Next to install it.
We hope this has been helpful to you. If you find that you are still encountering difficulties, please contact us directly via the signature link below and we will be glad to assist you further! Kindly reference case number 303-223544 when getting in touch with us.
Customer Support StarTech.com http://www.startech.com/techsupport
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