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Sans Digital 5-Bay eSATA RAID 0/1/10/5/JBOD Tower Storage Enclosure w/ 6G PCIe Card TR5M+B (Black)

  • SATA
  • 5 x Hot-Swappable 3.5" Drive Bays
  • RAID 0, 1, 10, 5, 5+spare, Spanning and JBOD (via Bundled RR622 RAID Controller Card)
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Sans Digital Five-Bay eSATA RAID 0 / 1 / 10 / 5 / JBOD Tower Storage Enclosure with 6G PCIe Card

Features

Sans Digital

The TowerRAID TR5M+B is a compact RAID tower utilizing the latest SATA II port multiplier feature, where one single eSATA cable connects to five 3Gpps SATA II hard drives. Bundled with a high performance RAID controller card RR622, its RAID 5 performance is capable of reaching over 200MBps. Online expansion is a feature included in the controller card so that RAID configurations can expand without the need to recreate the storage space or erase the existing data.

Advanced monitoring functions include real time hard drive health status and e-mail notification for critical events. Designed with easy installation in mind, the TR5M+B has five hot-swappable tray modules so that hard drives can be removed and installed with ease. The included dual-port eSATA 6GBps PCIe 2.0 x1 RAID controller card allows the connection of up to two TR5M+B units (up to 10 hard drives) using only two cables and all drives can be configured into a single or multiple RAID arrays, providing over 200MBps in performance.


 
Sans Digital


  • Bundled with RR622 dual-port eSATA 6GBps PCIe 2.0 x1 RAID controller card for over 200MBps RAID 5 performance
  • Dual-port eSATA 6GBps PCIe 2.0 x1 RAID controller supports up to two units or 10 hard drives in a single or multiple RAID array
  • Backward compatible with PCIe 1.0
  • Supports RAID 0, 1, 10, 5, 5+ spare, spanning and JBOD
  • Supports online expansion to expand capacity without the need to recreate the RAID volume and erase the existing data
  • Built-in real time hard drive health monitoring and e-mail notification for critical events
  • Supports PC, Linux and MAC OS, including Windows 7 and Snow Leopard
  • Accesses five hard drives using only one cable
  • Host interface: eSATA with Port Multiplier
  • Drive interface: five 3.5" SATA

 
Sans Digital

What's in the Box

Sans Digital

Learn more about the SANS DIGITAL TR5M+B

Model

Brand
SANS DIGITAL
Series
TowerRAID
Model
TR5M+B

General Spec

Drive
SATA
External I/O
eSATA (via Port Multiplier)
RAID Levels
RAID 0, 1, 10, 5, 5+spare, Spanning and JBOD (via Bundled RR622 RAID Controller Card)

Expansion

3.5" Drive Bays
5 x Hot-Swappable

System Management

OS Supported
Supports PC, Linux and MAC OS, including Windows 7 and Snow Leopard

Mechanical Spec

Power Supply
220W (103V-253V)

General Spec

Dimensions
6.0" x 8.25" x 11.0"
Weight
9.3 lbs.
Features
Form Factor: Compact Tower

Maximum Capacity: 20TB

Cooling Fan: 4.7" Ball Bearing Fan

Status Indicators: Status and Power LEDs

Bundled with RR622 dual-port eSATA 6Gb/s PCIe 2.0 x1 RAID controller card for over 200MB/s RAID 5 performance.

Dual-port eSATA 6Gb/s PCIe 2.0 x1 RAID controller supports up to 2 units or 10 hard drives in a single or multiple RAID array.

Backward compatible with PCIe 1.0.

Supports online expansion to expand capacity without the need to recreate the RAID volume and erase the existing data.

Built-in real time hard drive health monitoring and e-mail notification for critical events.

Packaging

Package Contents
TR5M+B
5 x Hard Drive Trays
Power Cord
eSATA Cable
RR622 Dual-Port eSATA 6Gb/s PCIe 2.0 x1 RAID Controller
Screws (1 set)
Quick Installation Manual & CD

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the SANS DIGITAL TR5M+B

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  • Philippe L.
  • 5/23/2014 4:51:52 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWhy did I purchased this?

Pros: While it worked for 1 month (well I didnt even use it that much, it was connected to a HP storageworks x1600 server I have at home and use as a SAN) it was able to give me a constant 200mb/sec write speed in raid 5

Cons: When it stopped working I never could get it to work properly again, it always disconnect after 5 to 10 minutes, when some average backup job is running (Not even some 1 hour long high I/O job ) it is always short jobs (copying of staged backup jobs)

Other Thoughts: Wish it had happened inside the first 30 days so I could have had a refund for it, now I am forced to contact Sans Digital and after what I read here its going to be a bumpy ride...

Did you find this review helpful? Yes No

  • Glen D.
  • 2/26/2014 1:28:57 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggs

Pros: Nice box

Cons: Works for a day or a week then crashes system. garbage. Tried all suggested fixes.

Other Thoughts: Horrible customer service.

Manufacturer Response:

Thank you for choosing Sans Digital products.

Normally if there is an problem with our units our main technical support team should be able to help you resolve your issue. So I would suggest that you continue to work with our support team to resolve your issue. Our technical support guarantee a reply to customers within 24 hours on both email and phone support, and the next Monday by 5pm PST when email came in after 5pm PST on the following Friday.

For more detail support, you can contact us at tech@sansdigital.com for email support or 1-800-980-1988 for phone support.

Did you find this review helpful? Yes No

  • Andrew J.
  • 12/23/2013 3:18:10 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsFailed after 1.5 years

Pros: Worked great for about a year and a half. Used as my backup device for my server, loaded with 5 1TB RE4 WD drives.

Cons: I think it finally died today. It said my array was corrupt, and then it would fail when trying to rebuild the array. Always the same slot #2. Tested the disk and it was fine, and even tried another disk, which it also could not use to rebuild. Then port #1 started acting up.

Other Thoughts: I'd skip by this device; I expected the drives to fail before it did, but I was sadly disappointed. The disks have a 5 year warranty, its a shame this only has one.

Manufacturer Response:

Thank you for purchasing Sans Digital products.

Sorry to hear about the problem, there could be many reasons for the rebuild to fail. I recommend you to contact one of our support engineers to help you diagnose the issue in more detail. You may call us at 1-800-980-1988 for technical support and our engineer will try to resolve it over the phone. You can also contact us at tech@sansdigital.com for email support.

Did you find this review helpful? Yes No

  • Eric S.
  • 11/22/2013 1:15:02 AM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsThrow away the card

Pros: Reliable standard enclosure
Individual drive power/access LEDs
Standard sleds
Hot swap works fine
Has been working reliably 24/7 for the past 2 years

Cons: The bundled card is worthless. Do yourself a favor and throw it away. Still a good value for the 5-bay enclosure alone.

0 out of 1 people found this review helpful. Did you? Yes No

  • Chris M.
  • 11/6/2013 8:36:34 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

3 out of 5 eggsGood in theory..locks up/goes offline

Pros: Easy to setup/use

Cons: Crashes, and all drives go offline sometimes while watching a movie streaming from the drive through a WHS server.

Manufacturer Response:

Thank you for choosing Sans Digital products.

Are you using the RR622 card that came with it? Is this a problem before or it just started to happen recently? If just a recent problem, I suggest you to contact our tech support for some troubleshooting. It could be either driver updates, or some hardware had turned bad (such as unit, hard drives etc).

If you have problems on the unit, please contact us by calling 1-800-980-1988 for technical support and our engineer will try to resolve it over the phone. You can also contact us at tech@sansdigital.com for email support

Did you find this review helpful? Yes No

  • Anonymous
  • 10/14/2013 9:54:37 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsUnreliable Units

Pros: Holds 5 drives, a lot of storage with RAID5 protection.

Cons: I've been having the exact same problems as user "Oleg". Have two of these devices, one works perfect, the other is no end of bother. Drive initialization does not work, so I initialized the drives in the working unit. When trying to copy files over, the unit locks up and eventually fails. The hard drives and SATA cables are fine. As they all work perfectly fine with the working unit.

Looking around online, the main circuit board in this device has been updated many times along the way, due to so many of these failures. Sadly though, looks like the faulty units are still out there, and I ended up getting one :o( Looking at the boards on my two units, they are very different looking to each other, so that explains it I guess.

Manufacturer Response:

Thank you for purchasing Sans Digital products.

It seems from the description of the issue that the problem only appeared on one of the two TR5M+B units. I strongly recommend you to contact our tech support to do some troubleshootings and get your problem resolved, especially when you see a physical differences on the backplanes.

If you have problem on the unit, please contact us by calling 1-800-980-1988 for technical support and our engineer will try to resolve it over the phone. You can also contact us at tech@sansdigital.com for email support.

Did you find this review helpful? Yes No

  • Alan K.
  • 10/13/2013 10:27:45 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSecond review

Pros: 5 bays - still can use a single card sharing with my other unit.

Cons: Failing all the time. Initialization failed several times. Read is fine, but when I try to write into it totally 1 TB of data, it fails all the time. Throw away product. Cannot even return it now.

Other Thoughts: Do not buy it.
Using 4TB drives. It either cannot support this kind of drives or completely bad product.

Manufacturer Response:

Thank you for purchasing Sans Digital products.

According to your description, it seems like the problem appeared during copying a large amout of data. May I ask you what kind of drives are you using? We have seen that sometimes when using desktop edition drives on RAID could cause drive drop out during heavy IOPS. As a result, we usually recommend using enterprise RAID edition drives instead. However, I still recommend contacting our technical support to do some more detail troubleshooting first to seek for the culprit and possible solutions.

If you have problem on the unit, please contact us by calling 1-800-980-1988 for technical support and our engineer will try to resolve it over the phone. You can also contact us at tech@sansdigital.com for email support.

Did you find this review helpful? Yes No

  • Mike G.
  • 10/2/2013 10:57:10 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

4 out of 5 eggsenclosure works fine, card failed

Pros: This unit has a great price for what you get. It's a good way to get a basic RAID with some monitoring and email alerting.

Cons: after using this for just over 12 months, the RAID started reporting failed clusters on the drives -- always 2 drives at once, which made me doubt the drives were actually at fault. The errors were sometimes accompanied by a bluescreen/reboot. I at first thought it was the enclosure at fault; I connected single drive enclosures to get by while I fixed this, then those started to disconnect randomly. I replaced the RR622 card with a RR640L, everything's working fine now.

Other Thoughts: There is a lot of forum chatter out there about having to have the right drives, and if you don't then that's why your drives are dropping out of the array.
FWIW I have been running WD Red 2TB model WD20EFRX. They are not on the Sans Digital "approved" list but they work well. For that list, take a look at San's Digital's product information webpage.
Some SMART features are missing, and you can't do staggered spin-up, but these meet my needs pretty well.

Did you find this review helpful? Yes No

  • Alan K.
  • 9/16/2013 8:44:48 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsNewegg Ruls

Pros: Ordered on Saturday, received Monday morning. Great Job in shipping. Newegg Rules!

I have the same RAID only 4 bay version. It was a nice addition to another one, and I can re-used existing SATA card I was using with 4-bay RAID version. Windows 7 recognized immediately. Created RAID 5 with 16TB using 5 4TB disks. I use Sans Digital 4-bay for more than 2 years and NEVER had a single issue. I would trust this brand.
This 5-bay version has nice hot swappable trays. Very convenient comparing with older 4-bay version I have.
I had it installed in 10 minutes and now Initializing array.

Cons: None.

Did you find this review helpful? Yes No

  • John L.
  • 6/25/2013 8:39:38 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsA great cheap RAID array

Pros: - Small compact chassis. The sides are smooth with a brushed metal look.
- It holds 5 hot-swappable drives using trays.
- The included RAID card works fine for RAID5 (but I eventually didn't use it)
- The price is unbeatable (similar to its kin, the Rosewill) for what you're getting.
- The online expansion capability is great. Can add drives and non-destructively resize the array.

- The Web GUI is simple and functional. You can set up email alerts.

Cons: - My unit has a defective power button. When you push the button to turn it ON, it doesn't spring back and stays recessed. So the only way to power it off is to unplug it. I didn't want to deal with RMA'ing it to Newegg so I'll just have to deal with it.
- The 120mm fan has an annoying high-pitch noise. I looked into replacing it but it has a 2-pin power connection (like a VGA fan). Some splicing will be needed to do the deed. Or maybe I'll try a splitter on the 4-pin Molex.
- The fan in the power supply is also a little loud. I think the PSU is a Flex ATX form factor but customized for Sans Digital; there's only one 4-pin Molex.
- The front cover of the unit isn't perforated so outside air isn't being pulled across the drive (the sides are perforated). My drives aren't running unusually hot so I guess the side holes are sufficient.
- Online expansion and array rebuild time is slow.

Other Thoughts: I've been running a Rosewill RSV-S8 (8x Seagate ST32000542AS 2TB RAID5) connected to a Highpoint RocketRAID 2314 controller for a few years. That unit has worked great so I wanted another but I didn't have room for a large tower. And the TRM5+B is half the price.

I'm using 3 Toshiba PH3300U-1I72 3TB drives in RAID5. This drive is actually a Hitachi HDS723030BLE640 and supports TLER. I picked it over WD Red's since they're cheaper. I did't test using the RR622 and 5 drives - I know others mentioned issues with 5 drives. This doesn't concern me since I'd be using it with my RR2314, which I know can support 5+ drives.

I took the opportunity to run a lot of tests to compare against my RSV-S8 and Seagate 5900rpm LP drives. I also tried out some of the other software RAID alternatives - StableBit, FlexRAID, and SnapRAID. Not enough space to get into the nitty-gritty for those but suffice to say, all of them had their pros and cons. I really liked FlexRAID but its Real-Time RAID isn't up to snuff yet. For RAID5 performance, I found the RR622 or JBOD using Window's RAID5 was the way to go.

According to HDTune Benchmark, RAID5 Read with 3x Toshiba drives connected to the RR622 card was around 90MB/s. Once I moved it to my RR2314, the number went up to ~125MB/s. By contrast, the Toshiba drive itself pegged at ~180MB/s. (The RSV-S8 in RAID5 with 8x Seagate drives is ~150MB/s - bare in mind the 8 drives are using 2 eSATA channels) I tested degrading the unit by power outage and drive removal. The array rebuilt itself gracefully but it took almost two days. Nothing unusual...my 16x Dell SAS array at work also takes a long time to rebuild when we're talking about 2TB+ drives.

I don't think Sans Digital should advertise that the included RAID controller can achieve 200MB/s in RAID5. I'd like to know their config. The included card is a just a PCIe x1 and the TR5M only has a single eSATA channel. Don't expect the performance to be like an Areca, PERC, Adaptec, or LSI. A $40 SATA port multiplier card will not come anywhere near what you'd get from a $800+ SAS expander controller with cache and onboard processor.

Having said that, I'm pleased with the TRM5+B. In my setup, it works as expected. If you purchase this type of unit, take the time to independently run an error test on all your drives first and check its S.M.A.R.T. info with CrystalDiskInfo (free). Then create the array and run a stress test. I usually run a script to copy/delete files to fill the entire array. Then test out the fault tolerance capability of the unit by removing a drive. Copy/delete more files in degraded mode. Wipe the removed drive and then re-insert it to re-establish redundancy. Once you're happy with it, delete the array and recreate it. You can skip the option for verification since you've already tested the drives and everything, right? :)

Test PC's:
1) Asus P8Z68-V, i7-2600K, 16GB, Win7 x64

2) Asus PQ5-E, E8500, 16GB, Win Serve

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