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HighPoint RocketRAID 622 PCI-Express 2.0 x1 SATA III (6.0Gb/s) Controller Card

  • RAID 0/1/5/10 JBOD
  • 2 x eSATA External Connectors
  • Up to 6Gb/s
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Why mince words when describing Highpoint's RocketRAID 622? You'll be hard pressed to find a better RAID card on the market. It features a long list of technologies designed to protect the information on the arrayed hard drives. Just as impressive is the expansive ways it'll go to warn you should something go wrong on your hard drives beyond its control giving you a chance to save the drive, or replace the drive and keep down time to a minimum.

Most importantly, it makes replacement of a corrupt or damaged drive easy – just change out the drive. RocketRaid will do the rest of the work for you. For peace of mind there is nothing like RocketRaid out there.

  • newegg SATA 6 Gb/s Compliant The HighPoint RocketRAID 622 features next-generation SATA Revision 3.0 compliant eSATA ports to provide 6Gb/s data transfer rates for optimal performance, efficiency, convenience and flexibility.
  • newegg PCI Express 2.0 Interface The PCI Express 2.0 interface provides double the bandwidth of the existing PCI Express 1.0 interface and delivers up to 500Mb/s of throughput for enhanced performance.
  • newegg RAID Support The HighPoint RocketRAID 622 multi-level RAID configuration including RAID 0, 1, 5, 10, and JBOD for better performance, enhanced data security and flexible capacity upgrades.


Learn more about the HighPoint Technologies, Inc. RocketRAID 622

Model

Brand
HighPoint
Model
RocketRAID 622

Specifications

Type
SATA III (6.0Gb/s)
External Connectors
2 x eSATA
Interface
PCI-Express 2.0 x1
Transfer Rate
Up to 6Gb/s
RAID
RAID 0/1/5/10 JBOD
Operating Systems Supported
Windows, Linux, FreeBSD (check manufacture site for compatible version)

Features

Features
Online capacity expansion (OCE) and Online RAID level migration (ORLM)
RAID Array Roaming
Unplug/Remove RAID array
Hot key (ctrl-h) boot-up RAID manager via BIOS
Firmware update while running the Operating System
Verify RAID Array for Bad Sectors and Parity Check
Task Scheduler
Automatic RAID rebuild
Automatic drive (insert / removal) detection
Hot Spare Disk
Staggered Drive Spinup
Rebuild Priority (Low - Highest)
Spin Down Idle Mode
Hot Swap and Hot plug
Bad sector repair and remapping to reduce dropped drives
Multiple RAID array
Multiple Logical Drive
64bit LBA support greater than 2TB per volume

Manufacturer Warranty

Parts
1 year limited
Labor
1 year limited

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the HighPoint Technologies, Inc. RocketRAID 622

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  • Pan P.
  • 9/10/2014 2:01:14 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

1 out of 5 eggsRun away from it!

Pros: 2 external ports

Cons: There are already so many negative comments for this product, but I still want to add a piece of my story.

1. Difficult to set up. Set it up with RAID 5 using Sans Digital TR5M+B enclosure (BTW, it is so bad that Sans Digital include this card as part of their enclosure, should really use other products). Not easy. So many tricks you have to google the answers, e.g. you have to run the service manager as administrator; nowhere to find their latest drive but only contacting the customer support (yep, the one on the website is definitely not updated); didn't PnP for my computer, etc.. The worst part is you got not clue or hint from the product manual/instruction/website. The only way to figure these out is to google and contact the customer service.

2. Unreliable performance! My RAID 5 worked for about a week, and started to give BSOD. Tried different configurations and updated drivers and firmware. No help. It got worse and worse, and started to report failed hard drive (all of HDD are brand new!). Was able to recover from HDD failure, but it took ~30 hr, each time. So far I have used the RAID for 2 months, and HDD failed for 3 times already. Have extremely unstable access to my storage: dropped array, BSOD, failed device are so often. Still trying to figure out what is the reason and it seems very sensitive to many factors: overall system resource, write/read speed, file size (at least one other person mentioned it too). Now I read it only because I need to copy all the data to my backup storage. Once it's done will never use it.

3. Other flaws: long boot time, low transfer rate, horrible customer service... most other things you saw from other comments.

Other Thoughts: One important reason I found to fail my RAID is the "Intel rapid storage" service, which was part of my pre-installed Windows. You can google how to completely remove the service from the system. After I did it, the array became slightly more stable, just slightly, meaning less frequent failure. So far that is the only thing I am sure how to improve the stability a bit. The customer service has no knowledge of it at all. The only thing they do is to blame your system is low-end.

Did you find this review helpful? Yes No

  • Francis A.
  • 2/25/2014 6:33:47 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsPositive Review

Pros: For all the negative reviews, I thought I would go ahead and put in my 2 cents worth. I have owned this card for about 3 years now. Used it with 2 TRM8 towers and recently switched to a single TRM8. (8) 2TB Hitachi drive in a Raid 5 array. I keep one as a hot spare, so I have a total of 12TB left (8x2 = 16TB - 2TB for raid 5 parity - 2TB for a hot spare). The first time I had issues with my array was when one of the TRM4 towers failed (power supply). Bought another TRM4, swapped the drives, and away I went. Second TRM4 failed (power supply AGAIN!), so I move to a TRM8 (which uses a "standard" power supply and is easily changed out). In all that, I simply replugged the RR622 into the new towers and I was golden.

This morning, my wife hears an alarm going off (the TRM8 has an audible alarm when things go bad) By the time I went to check on it in the evening (after getting home from work), the RR622 had detected a failed drive (correctly) and rebuilt the array using the hot spare! TOTALLY AWESOME!! An absolute win for HighPoint in my opinion! The only thing I had to do was pull out the failed drive, pop in a new one, then set the hot spare as the new drive. This whole even (actually a non-event) worked flawlessly! For the price of this card, you cannot complain. Want a "real" raid card, then shell out several hundred dollars. For $50 (or whatever it is going for now) you simply cannot go wrong. Wait, you say you lost all of your data because of this "crummy" card? Of course you have a backup, right? Right? I don't care how much you spend on a raid card, if your not backing up your array, at some point you WILL loose your data. Guaranteed!! Don't blame HighPoint because you failed to backup your data. Anyone smart enough to create an array should be smart enough to backup their array too.

Cons: For the price, absolutely NONE! People need to stop whining that this isn't a "real" raid. No kidding! For $50 bucks!?!? Get real!

Other Thoughts: I bought a spare RR622, because at some point it WILL fail. I completely expect it to. Just like those $300 "real" raid cards, they will fail too.

Did you find this review helpful? Yes No

  • David A.
  • 12/3/2013 6:25:46 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsWorst Card in the Universe

Pros: Cheap or free with enclosure. Supposed to support SATA-III on Windows.

Cons: On Windows 7 x64 or Server 2008 R2 x64
- Continually drops any set of drives attached to it irrespective of RAID mode (completely unreliable)
- Drivers bug check intermittently (at least once every 24 hours)
- Attempting to run in JBOD with JBOD firmware and drivers still results in dropped array (a little less frequently)
- Folks say disable write cache at the drive level and everything works. Tried this and it just drops less frequently, but can't handle any transfers > 100GB, plus its dog slow.

Other Thoughts: Absolute junk. I went back to a Sil3132 and everything is 100% reliable. No bugchecks. No drop outs. transferred 5TB straight in one-shot flawlessly. Ditched the HW RAID 5 which runs around 12MB/s Write and went to software RAID 5 at 50MB/s Write.

I will never purchase a HighPoint solution ever. This cost me over 48 hours worth of time to get an array online.

1 out of 1 people found this review helpful. Did you? Yes No

  • Darrell M.
  • 10/19/2013 3:07:13 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsRocketRAID 622

Pros: It came in a box!

Cons: This is a piece of junk. The connection continues to drop. You will notice quite a few unhappy customers with this product and with non-customer service.

Other Thoughts: Sorry I didn't pay attention to the reviews.

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael L.
  • 8/9/2013 7:49:35 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsROCKETRAID 622

Pros: Price.

Cons: Unstable. slow on boot-up. Just to name a few.

Other Thoughts: I guess I got spoiled running LSI Megaraid all these years because this card is a disappointment. First the boot-up takes 3 times as long to initialize as my LSI 9260 8i SAS controller and my LSI has 8 drives on it compared to only 5 drives on the ROCKETRAID. 2nd, it is slow very slow, like 20mb's transfer speed. 3rd, it will randomly rescan the drives on the array during file transfers just like when it goes through initializing. I have the most up to date drivers. Oh yea, do not put a image file say from "Acronis True Image" and expect to be able to access it on reboot to restore your system because it cannot be seen unless it is in windows.

Did you find this review helpful? Yes No

  • Jason G.
  • 6/3/2013 7:40:12 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsHorrible Product and Worse Support!

Pros: It will keep you busy for days!

Cons: This product has been nothing but a major pain!

First problem, the card would lock up any system installed in during boot. This issue was later resolved by a firmware update.

Second problem, which is still not resolved, is the driver for the card CONSTANTLY crashes any system it's installed in (Windows 7 and Server 2008 R2). I opened up a ticket with Highpoint back on 4/13/2013 since I finally got fed up with it. They have been absolutely no help at all with this issue. I would also like to share a few of the last comments they provided to me:

Friday 17th May 13 @ 4:05am
It's been 6 weeks since the last response. Do you have any updates? If not, I'd really like an alternate solution offered. I have been without these drives for about 2 months now waiting for a fix.

Tuesday 21st May 13 @ 12:17am
Dear customer, we will discuss an alternative solution to replace the RocketRAID 622. We will get back to you by tomorrow.
Regards
HighPoint Support Team

Thursday 30th May 13 @ 3:16pm
It's been 10 days now. I must say I am very disappointed in the lack of Service your company provides.
Please let me know your plan to resolve this ASAP.

Yesterday @ 5:56pm
Dear Customer,
At this moment, we can't solve this issue.
Regards,

Other Thoughts: I don't know how a company with such lack of support and quality can still be in business! Not only would I never recommend this product, I would never recommend a single thing this company sells!

Be warned: Stay away from Highpoint products!

3 out of 3 people found this review helpful. Did you? Yes No

  • FarVision N.
  • 4/18/2013 12:32:08 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

5 out of 5 eggsWorks with Server 2012

Pros: These work great with Server 2012. We have a Storage Spaces array of 28 drives in one Server, using eSATA boxes. The Controllers initialize and lightly test each drive in the controller BIOS, before the server even loads. I like this. The powering of the first drive, then powering of the other three drives when the drivers kick in, is OK.. but I like seeing all drives present before the OS loads. THESE cards do not hang your server upon reboot like some other SIL chipsets. Out of the two boxes of PCI and PCI-E eSATA controllers I have tested with Server 2012, this is the best controller I have found.

Cons: None. Works well.

Other Thoughts: You get the updated x64 drivers from their website. These usually come in Sans Digital eSATA boxes. If you are lucky and get a few on Refurb or Open Box, you really make out like a bandit. This is the ONLY controller out of 4 or 5 that I have tried, that does exactly what I want. SIL3132 and just about any other SIL chipset falls down at some point, with a reboot or crash. I am ordering a few more just to have in stock. At SATA3 I am hard pressed to find a better card for this price point. My next Storage server will have as many PCI-E 1x slots as I can afford, and I will use these cards even if I have to chase them down on other websites.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 4/7/2013 5:22:03 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

3 out of 5 eggsKnow What You're Buying

Pros: The product works, provided you only ask it to do what it's capable of doing.

RAID 0 is fine, RAID 1 is fine, RAID 10 is fine.

Cons: RAID 5 on this device is a lost cause. Don't even attempt it; it will not work in any (repeat: ANY) configuration.

Why does RAID 5 not work, you ask? From what I've been able to ascertain, it's because a PCI-Express 2.0 X1 interface (which this card was built on) cannot support sufficient bandwidth for a true RAID 5, and therefore crashes the system with a blue screen (usually referencing "rr62x.sys"). My engineering friends tell me at least a PCI-Express 2.0 X16 interface is necessary for a stable, reliable RAID 5.

Shame on HighPoint for marketing it with RAID 5 capabilities. I lost countless hours troubleshooting this thing, thinking it could run a RAID 5. It can't.

Other Thoughts: Don't buy this card if you're looking for something that can run a stable RAID 5 configuration. Thankfully I could settle for RAID 10, so I won't be returning it.

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael I.
  • 4/2/2013 1:32:41 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsHorrible Experience

Pros: None I can think of at the moment.

Cons: Firmware needed updating before card would work with Server 2003 R2.
In RAID5 configuration, drops drives constantly during heavy I/O use.

Other Thoughts: Came with a Sans Digital external array. Been using with five 1TB drives in a RAID5 config. I've tried for months to get this thing to work reliably. In a shared drive configuration on a local file server used for HD video and media editing, it freezes and the drives drop out so often people are almost afraid to use it. I have finally given up and, like so many others have done based on reviews of other RAID controllers, I'm scrapping the RocketRaid controller and trying something else. This has gotten ridiculous.

1 out of 1 people found this review helpful. Did you? Yes No

  • Thomas R.
  • 2/8/2013 3:34:59 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsOK, the jury is back in

Pros: Faster than the default PCIe card that came with the unit. Write speeds have increased. Driver now appears to be stable, though it took a bit to get there.

At least on Linux, if you are willing to fight with the driver, it does get the job done. Note I am using for JBOD only.

Cons: Took a bit of trial and error to get the driver stable. Website table layout a bit confusing when getting the Open-source drivers.

Other Thoughts: Note: I am only using this for JBOD, not using the RAID functionality. The following is abbreviated, just pointing out on how I got it to go.

Have TR5MB with PCIe card connected to CentOS 5.9 in-home server (Dell Precision 390) with 5-1TB disks installed. The card that came with the unit was plug and play but finally started to give up the go.

The 622 came with a driver disk, but only up to CentOS 5.5 (plus others). You can find the Open-source drivers on their website. Make sure you get the exact ones for this card, there are a few choices and the web site can be slightly confusing (this may have accidentally caused me some issues). In the end I made sure CentOS 5.9 had all the available patches, rebuilt the driver following the instructions supplied (make/make install worked without issue). I have been stable since then. This server runs 24/7. Ran a number of large file tests, no issues.


Of course, YMMV.

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