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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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This review is from: StarTech RK4236BK 42U 36in Server Rack Cabinet with Steel Mesh Door
Pros: Seemed like it would be a nice, sturdy rack.
Cons: Frame was bent on arrival. Startech is still unwilling to RMA after weeks of photographic evidence and discussion.
Other Thoughts: We received our Startech rack a few weeks after ordering via Dell. The frame of the rack was bowed in the middle just enough so that no equipment would fit in the middle third of the rack. The equipment were standard Cisco switches and Dell servers which fit in every other Dell and IBM rack we have. It was also missing a couple pieces of one of the feet.
After several weeks of Startech support requesting pictures and finally agreeing to issue an RMA, the person that agreed to the RMA went on vacation without processing it. We are 2 months behind on a project because Startech will not stand behind their product. I would not recommend buying anything from them. It is not worth the cost savings if you ever need to contact their support.
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