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Thermaltake > 
Item#: N82E16817153146

Thermaltake BlacX Duet 5G ST0022U ABS Plastic 2.5" & 3.5" Black USB 3.0 HDD Docking Station

  • 2.5" & 3.5"
  • USB 3.0
  • Up to 3TB
  • ABS Plastic
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Turn any SATA hard drive into an external USB 3.0 storage device in minutes with the Thermaltake BlacX Duet 5G hard drive docking station. The support for USB 3.0 SuperSpeed technology enables lighting data transfer speed of up to 5 Gbps.

Equipped with two 2.5" & 3.5" compatible drive slots, this docking station can conveniently mount two drives at a time and is able to read & write 2 hard drives simultaneously. Hot-swap support allows for rapid multi-HDDs access & exchange. The open docking station design also maximizes heat dissipation to extend your HHD’s life.

  • newegg Install Your Internal HDD outside Your Computer The Thermaltake BlacX Duet 5G easily connects two 2.5" or 3.5" SATA hard drive in all capacities to your computer so you can quickly access and store data on both drives simultaneous without having to dig around inside the case.
  • newegg USB 3.0 Support Thermaltake BlacX Duet 5G equips the revolutionary SuperSpeed USB 3.0 technology to deliver up to 5Gbps bandwidth which is 10x faster than USB 2.0 and boosts data transfer rate between a PC and USB device. It is also backward compatible with USB 2.0 and USB 1.1. (A Premium shielded USB 3.0 SuperSpeed cable is included.)


Learn more about the Thermaltake ST0022U

Model

Brand
Thermaltake
Series
BlacX Duet 5G
Model
ST0022U

Spec

Color
Black
Size
2.5" & 3.5"
AC Adapter
Yes
Material
ABS Plastic
Internal Interface
SATA I/II/III
External Interface
USB 3.0
Maximum Capacity (per Bay)
Up to 3TB
Fan
No
Specifications
Power: Input 100-240V / 50-60Hz, Output 12V / 3A
Features
Blazing-fast USB 3.0 SuperSpeed data transfer – maximum transfer rate of up to 5.0 Gbps

Backward-Compatible with USB 2.0 (Max: 480 Mbps) & USB 1.1 (Max: 12 Mbps)

Premium shielded USB 3.0 SuperSpeed cable – corrosion resistant plating & heavy gauge wires for years of reliable use

Supports all 2.5" & 3.5" SATA I/II/III hard drives in ALL Capacities.

Access two hard drives at the same time

Plug&Play Installation – no software needed and ready to work in seconds

Hot-Swap Capability for rapid multi-HDDs access & exchange

Open docking station design maximizes heat dissipation.

Windows & Mac OS compatible

Windows 7 32bits & 64bits ready

Supports SATA III (6 Gb/s) Hard Drives with maximum speed up to 5.0 Gb/s (maximum theoretical speed offered by USB 3.0)

Compatibility

Operating Systems Supported
Microsoft Windows 7 / Vista / XP / 2003 / 2000 & Mac 10.3 and later

Dimensions & Weight

Dimensions
5.35" (W) x 4.72" (D) x 2.87" (H)
Weight
0.88 lbs.

Packaging

Package Contents
HDD Docking Station
USB 3.0 Cable
Power Adaptor (CE, FCC, GOST R Certified)
HDD Silicon Jacket - 3.5" (x1) & 2.5" (x1)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Thermaltake ST0022U

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  • Richard M.
  • 6/29/2014 8:39:47 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsJust doesn't work

Pros: It looks nice

Cons: It doesn't work

Other Thoughts: I purchased one of these units and after it arrived I found that it would randomly disconnect and reconnect to the host computer. It would also disconnect during any data transfer. I RMA'd it back to Thermaltake and just received a replacement. The replacement does not randomly disconnect, however it does disconnect during larger data transfers. Any transfer over say 300 MB will fail. This is a shame because I have two of their 2.0 USB dual docks, and other than a bad power supply which they took care of they have worked flawlessly. I don't understand why they don't do something about this design, as I have now been reading of these failures going back a couple of years, and here I have a "fresh" unit from the manufacturer and it still has this issue. Such a waste of money.

Did you find this review helpful? Yes No

  • Stephen I.
  • 4/22/2014 1:02:31 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsPoor Quality Check

Pros: ?

Cons: The first one I purchased was probably more that two years ago. I was moving at the time so it stayed the original box for over a year. After opening up the item and finally putting it to use, data transfer would just stop after a bout 10 seconds or so. I would never able to complete a full transfer. I read the review and did some research and saw that many people where having this same problem. I contacted Thermaltake since the item was till under warranty. They were willing to uphold the warranty, but I would have to pay for my own shipping. I was a bit disappointed seeing that so many people were having the same problem. This was not a unique problem to me. It seemed obvious that there was a flaw in design or quality check. Why should the customers have to pay for Themaltake fix a problem that is clear fault of their own. I never go around to actually sending it off for the RMA.

About a week ago, I though I would give it another shot since I have to replace a lot of my equipment after my car got broken into. I opened up the package today, and I am now in the process of requesting a refund. This time the drives aren't even being recognized.

I usually buy a lot of the Thermaltake PSU her on NewEgg.com, but I think I am going to start investing my funds in another company. Even though I have no problems with their PSUs, I didn't feel the love from their customer service with the dock stations so I shall look somewhere else.

Did you find this review helpful? Yes No

  • Anonymous
  • 4/12/2014 7:25:10 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsWaste of Money

Pros: Looks nice. Worked when transferring a small amount of data.

Cons: Disconnects within minutes of bigger transfers. The drive just disappears until you restart the dock.

Other Thoughts: I bought this over a year ago and it failed when I needed it. Disappointed in Thermaltake for releasing something this broken.

Manufacturer Response:

Dear Customer,
We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact Customer Service for RMA instructions.
Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
089

Did you find this review helpful? Yes No

  • Norman D.
  • 4/3/2014 1:55:45 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsSeemed So Cool

Pros: Loved it while it was working

Cons: The internal USB connector is engineered poorly.
Unplug the cable and plug it back in a few dozen times, and it will fail.

Other Thoughts: Probably OK if you don't plan on moving it around much.

Manufacturer Response:

Hey David,
We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact our customer service team for RMA instructions.
Thermaltake USA Customer Service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)
011

Did you find this review helpful? Yes No

  • Anonymous
  • 11/29/2013 2:32:31 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

1 out of 5 eggsNot an improvement

Pros: Great features, theoretically.

Cons: This is not an upgrade from the previous Duet model. That one was bad, and this one is EXACTLY THE SAME with a USB 3.0 connection. Nobody over there at Thermaltake is concerned with QC or stability, these things are still junk.

Other Thoughts: Why do I always try to think that I can get a newer model and all the bugs will be fixed? They never are. If you own Thermaltake stock, sell it.

Did you find this review helpful? Yes No

  • Brad B.
  • 11/27/2013 8:36:46 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat

Pros: This thing is working very well, I have been able to achieve speeds over 120MBPS with just SATA 3.0GBPS drives... so I'm having no complaints. Both drive bays are working and even older 1.5GBPS drives and laptop drives and SSD's are getting decent transfer rates..

Cons: none.

Did you find this review helpful? Yes No

  • Allen L.
  • 11/19/2013 8:33:12 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsLook at the bad eggs number!!

Pros: Well....they did pay for my return shipping on the 2nd return of this unit.

Cons: I frequently got the message "the disk was not ejected properly......" which means it screws up in the middle of copying over files. I returned the unit at my cost and received another unit that did the same thing. After viewing my concern over the cost of shipping this back again they paid for that return. I asked them to test this third unit before shipping to me so I wouldn't have to go through this again...they did not respond. The third unit did not even acknowledge that there was a disk inserted. After much screwing around I discovered that the USB cable that came with the unit was bad. I asked them to send me a new cable...so far no response. I am currently crossing my fingers with a USB 2 cable connected. So much for fast transfer speed.

Other Thoughts: I calculated the egg values on this unit, came up with a 2.5 egg value that somehow gets bumped up to show as 3 eggs. A lot of the 1 egg values were probably zero. That makes me look at the egg values closer now.

Manufacturer Response:

Hello Ugh,

We at Thermaltake apologize for the inconvenience that the PSU has caused. Please contact our customer support team and they can help you to obtain a replacement unit through our RMA process.

Thank you,
Thermaltake USA Customer Service
1-800-988-1088 M-F 9:00AM -5:30 PM (PST)

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 10/26/2013 5:15:46 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsConstantly ejects

Pros: Decent price.

Cons: Randomly ejects all the time.

It's also quite misleading because I purchased this unit to run 2 hard drives from the 1 eSata port but it doesn't work like that (on a Mac Pro anyway). You can take advantage of running 2 HDs via the USB connection only. The eSata connection only supports 1 HD at a time. I wouldn't have purchased it at all if I had know that. I'm not thrilled about doing backups via USB2. I was tolerating it until it started to disconnect randomly too. Very disappointed. I doubt I'll purchase another Thermaltake product again.

0 out of 3 people found this review helpful. Did you? Yes No

  • Allen L.
  • 9/18/2013 8:52:45 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTotally Untrustworthy

Pros: Nice holder for 2 drives if that's your only need.

Cons: Using a Mac with it connected via USB 2.....I frequently get the message "the disk was not ejected properly......" Sometimes it seems to work for a while but just when you start trusting it copying over data It disconnects. I just upgraded (downgraded) from OSX 10.6.8 to 10.8.4 and it's even worse. While I've been writing this it has disconnected 17 times.

Other Thoughts: Used on Mac OSX 10.6.8 & 10.8.4 connected on USB 2.

Manufacturer Response:

Dear customer,
We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact our customer service team for RMA instructions.
Thermaltake USA Customer Service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)
011

Did you find this review helpful? Yes No

  • John F.
  • 7/13/2013 1:58:03 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsA+, would buy again

Pros: Work's great, good build. esata and usb 3.0 both work as advertised.
Apparently my laptops revision only lets esata recognize one drive though. No fault of the dock's. USB works 100%.

Cons: The power button is a little sticky sometimes, just feels like a cheap switch. I probably spilled coke on it, who knows, it still functions.

Other Thoughts: I would certainly buy again and have recommended this to a few friends.

Did you find this review helpful? Yes No

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Item#: N82E16817153146
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