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Item#: N82E16817182247

Rosewill RX-358 U3C BLK - External 3.5" Hard Drive Enclosure - Aluminum & Plastic, Black, SATA I / II, USB 3.0 & eSATA

  • 3.5"
  • USB3.0 & eSATA
  • Up to 4TB (WinXP Not supported 3TB/4TB)
  • Aluminum / Plastic
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Learn more about the Rosewill RX-358 U3C BLK

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Rosewill RX-358 U3C BLK

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  • Alexander H.
  • 4/9/2015 10:27:24 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsgreat enclosure bring back please

Pros: Easy to use. Works with my 6TB WD drive for backup on usb3. Has esata can't beet price

Cons: To install a drive have to remove sides and cover plate

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  • Michael P.
  • 2/18/2015 6:13:08 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggs

Pros: WHEN it worked, it worked well, both for eSata (hot swapped fine), USB 2 and USB3.

Cons: Unfortunately, (and of course only a few months after 1 year warranty ended), this thing started getting flakey. It now gives USB Mass Storage Code 10 errors in Device Manager on all three machines I've tried it on (Win 7, Win 8.1) with multiple drives, all of which work fine in another el cheapo enclosure. Annoying screwdriver-required design (my fault for not researching).

Other Thoughts: Believe the poor reviews about reliability and flakiness. Regretting this purchase.

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  • Peter D.
  • 2/16/2015 8:07:59 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsExcellent drive size adapter

Pros: Precise
Drives fit well
Screws included

Cons: None

Other Thoughts: I have four of these to mount 2.5-inch SSDs into a 4-bay ACC IcyDock. They fit great and I had no issues with the assembly. The IcyDock is highly recommended too! It makes it easy to pull the drives one at a time, either to check them or to replace them, or just to clean off accumulated dust. Shut down first unless you have a hot-swap array set up.

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  • Kris H.
  • 2/12/2015 4:21:37 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsProblems with connection

Pros: This is a really nice design. The fan is great to have. Very easy to install a HDD.

Cons: When I first switch it on, both the top and bottom LEDs come on. Windows then makes the sound for sensing something got plugged in. A few seconds to a few minutes later, Windows then makes the "unplugged" sound, and the bottom LED turns off, indicating that there is no activity whatsoever with the drive. This happens on every one of my 4 computers I have.

It is basically a craps shoot for whether the drive is going to be recognized when I hit the switch on. Sometimes it is the first, second, and even up to four times of power toggling to get it to be recognized.

I have tried other drives inside this enclosure to make sure that this was limited to the enclosure itself. I have also tried it on multiple computers, restarts of those computers, with Windows AND Linux, and the same problem occurs.

I'm not sure what to do here, because it is very inconvenient to have to play the lottery when trying to turn this thing on. With the amount of reviews that this product has on Newegg, I would think this would have been worth it, but I am very disappointed.

Other Thoughts: I am a couple weeks past Newegg's 30-day return policy so I'm not sure what to do now. I have bought plenty of Rosewill products in the past with no problems whatsoever, and this is the first time I have had a bad experience with the quality of their stuff.

It would be cool if this could be replaced with one that works.

Manufacturer Response:

Dear Valued Customer,
Thank you very much for purchasing this unit.
We strive to provide the most reliable and highest quality products to our customers.

Sounds like your product may be defective please contact our support team to assist you with warranty options.

Phone: 1- 800-575-9885
Email: rma@rosewill.com
Email2: techsupport@rosewill.com

We look forward to hearing from you.

Thanks,
Rosewill Customer Care

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  • Anonymous
  • 2/10/2015 6:30:12 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsCheap and works for now

Pros: So for I like it. the whole thing is held together by screws, on mine all the holes lined up. Data transfer rate seem good, I've had up to 200 mbs with the pc I use. so far I've transferred 4Tb using this case. It has two lights one for power and one light that blinks when transferring data. The fan can be turned on and off, but the fan is quite so why turn it off.

Cons: The two lights that I mentioned are extremely bright and yiu can't turn them off. I don't know if this has to do with my hard drive or the enclosure but it seems that some time my hard drive won't spine up all the way at times kinda like it's not getting enough power. And it seems that this enclosure resonates the sounds from the hard drive inside.

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  • Don A.
  • 1/23/2015 6:32:08 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsRosewill RX-358 U3C BLK Aluminum / Plastic 3.5" Black SATA I/II USB3.0 & eSATA External Enclosure

Pros: None at this time other than seems to be working.

Cons: I received this and started to assebmle my WD Purple drive into it. I noticed that the drive moutning holes where being covered 1/8-1/4 or more by the drive enclosure slots. The rear holes being worse than the front ones. Not wanting to spend 10$ and several weeks on trying to return this, I banged down the metal tabs on the drive enclosure that hold the drive, this got it most the way but I had to file the enclosure slots also so I could mount my drive. I could then mount my drive in the enclosure. I assembled one side cover then I tried to assemble the other side cover and noted the last screw would not go more than 2 turns. I removed the removed the other screws from the cover and tried each one in the "bad hole", they all fit fine so I tried the bad screw in the other holes, it would not go in, so I had one bad screw. I created a user account and included the above info, asking only for one more new black cover screw, I also advised I took a picture of the drive holes misalignment, I also advised of a big problem with the "assembly" instructions. Upon submittal my browser page just started flipping thru what seemed to be every page I had been on in the registration and RMA process. I logged out closed the browser and tried again, same spinning of pages, I tried with a different browser, got the same results. Not knowing if my registration and RMA (asking for 1 screw) had made it, I sent an email in thru general contact site, with all of the above. To my surprise the next day I checked and saw a reply, I dont know if it came from my account or the email. It asked for a picture of the part and my new egg invoice. So I took a picture of the screw and pdf copy of my invoice and sent it back. That was Jan 8, 2015, it is now Jan 32 2015, I have had no response back and no screw sent and Im living with a mechanically deficient product. My WD purple drive did align in other external and internal drive mounts I have here at home. The "assembly" guide documentation enclosed is acutally "disasembly" because it starts with pcitures and words of disaasembly an enclosure that already has a drive in it. I guess that's fine, but dont label the instructions "assembly", You need to go to the last step and then go backwards to the first step and there are also other issues. I politely provided all this feedback to them, mechanical case issues, parts issues, documentation issues.

Other Thoughts: I don't mind to much when a product has a problem, what s REALLY important to me is the response of the company. I asked them to fix my account from spinning and to please send me a new screw, after one initial quick reply which was probably auto generated and after taking the time to do all the things they asked of me (over 1 tiny screw) there is still no response or result. I'm a disabled vet and involved in alot of medical treatment at this time, I really dont have time to try to go back and make calls and send other emails to fight for a screw. First and last Rosewill product.

Manufacturer Response:

Dear Valued Customer,
Thank you very much for purchasing this unit.
We strive to provide the most reliable and highest quality products to our customers.

If you are not fully satisfied with our product please contact us at the number below or one of the email addresses below to better assist you in resolving your problem.

Phone: 1- 800-575-9885
Email: rma@rosewill.com
Email2: techsupport@rosewill.com

We look forward to hearing from you.

Thanks,
Rosewill Customer Care

3 out of 3 people found this review helpful. Did you? Yes No

  • Cameron W.
  • 1/10/2015 10:05:53 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsAverage enclosure, beware if you require eSATA connection

Pros: Works very well in USB 2.0/3.0 modes.

Supports 4GB HDDs (although only tested up to 3GB.)

Not too difficult to install HDD into the enclosure.

Includes adequate-length USB and eSATA cables.

External PSU is compact and lightweight.

Internal fan is much quieter than previous Rosewill model.

Works well attached to external SAN via USB 2.0.

Sturdy metal case, not a lot of plastic used in structural areas.

Fan can be switched on or off, making the unit even quieter, if desired.

Cons: Could not get -2- different PCs to recognize the external HDD via eSATA. Drive would show up under the BIOS and within Management -> Disk Drives, but OS would not recognize the drive as a valid storage device, making it inaccessible under Win7 HP x64.

HDD installation requires use of tools and manipulating very small screws. A tool-less installation design would be a great improvement.

Requires external PSU (aka "wall wart.")

Blue activity LED stays illuminated 100% of the time, even when drive is not being accessed. This makes it nearly impossible to determine when HDD is actually in-use or idle.

Other Thoughts: Despite all the Cons (and the significant eSATA issue,) this external enclosure still does exactly what I needed it to, which is to serve as a failsafe backup to my RAID 1 NAS unit. So far, there have been no failures to perform successfully in this role. I purchased this enclosure as an upgrade to a previous Rosewill unit of the same design, except the previous model only supported 2GB and I needed to use a 3GB HDD.

If it weren't for the eSATA problem, I would have only deducted -1- Egg for the other Cons, but the inability to be used in this fashion is a rather major drawback.

I tried booting the PCs with the external drive attached and already running, connecting it post-boot then powering up the enclosure, and connecting post-boot while the enclosure was already powered-on and the OS would not recognize the volume on -2- different PCs under any circumstances. I also tried the above with the HDD both formatted and unformatted, it made no difference either way.

If you're looking for an external enclosure to connect via USB, this may be a great choice. However, if you need an eSATA solution, you may want to look elsewhere.

NOTE: Your specific PC could possibly connect via eSATA, there's no way for me to test otherwise, but -2- different PCs with different motherboards, CPUs, RAM, BIOS, drives and peripherals indicate otherwise. Both systems DO share the same OS, so this is another factor to consider.

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  • Paul H.
  • 12/31/2014 2:33:37 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent

Pros: FAST transfer of data when using usb 3.0 port.
pretty easy to use
price was good

Cons: Can't switch out hard drives easily. Enclosure screws shut once the hard drive is installed, meaning that it would need to be unscrewed to switch it out.

Other Thoughts: Bought this to be able to copy data and use a harddrive from our old computer that had the motherboard crash. So the pro of it being fast is nice while the con of not being able to switch out the harddrive for another isn't important for me.

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  • John H.
  • 12/3/2014 1:41:43 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week

5 out of 5 eggsA Great SATA Enclosure

Pros: The device features a quiet 80mm fan; Assembly is very easy; Built well for endurance

Cons: The manual is full of errors; No non-skid pads on bottom; metal to metal inside the case (HDD rests on metal, not cushioning material).

Other Thoughts: I bought two of these enclosures so I can use SATA drives from a retired computer. Assembly was amazingly simple and the HDD slid into the SATA connector securely. I chose to use USB 3.0, and the connection is pretty fast. These are plug and play, no drivers required. As soon as I fired them up, I immediately had access to the files on the HDD.

Step 4 instructs to secure the HDD with four screws, and then step 5 instructs to slide the HDD into the SATA connectors. They run quiet even though they have large 80mm fans which keep the case amazingly cool. My only gripes have to do with the lack of rubber non-slip pads which should be on the bottom of the unit to minimize vibration, and the lack of cushioning material inside the drive. The HDD contacts the metal directly. My other gripe is the manual. It is pretty much useless. I found several errors. Step 4 has you secure the HDD with screws, then step 5 instructs that you slide the HDD into the SATA connector. This actually already occurred during step 3, and can't occur in step 5 since the screws have already secured the HDD. The manual also continues by giving instructions for formatting the drive. It sounds as if this is a routine procedure. However if I had done this, I would have erased all the data on my drives. Fortunately I know enough not to do this. The manual should have a note that formatting is only required for a new/blank drive. Overall, I'm really happy with these enclosures. They are well built (except the 2 flaws I mentioned), and quiet. A good choice for a very reasonable price.

2 out of 2 people found this review helpful. Did you? Yes No

  • Andrew Q.
  • 11/15/2014 4:50:23 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWorks with 6TB drive

Pros: Works with Windows 7 and a 6TB HGST 7200rpm hard drive. Specs say 4TB maximum capacity, but my new 6TB drive works just fine.

Cons: blue LEDs are a little annoying, easy enough to disconnect though.

2 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16817182247
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