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This review is from: Athena Power AP-U2ATX50 20+4Pin 500W Single 2U Server Power Supply
Pros: Affordable Fits in Norco RPC-2008 case very well Support picks up the phone immediately
Cons: 2 out of 5 have died within 45 days of each other. First one was RMAed through newegg no problem. Second one was 45 days old, thus 15 days out of Neweggs 30day period.
RMA process is a hassle. Have to fill out and [fax] an RMA form with proof of purchase. OK not a huge deal, BUT, I suppose the unit does not allow the warranty to transfer from person to person if resold. OK..so moving on.
"Support picks up the phone immediately" from above is not really a pro in my case. Sent them the power supply one month ago, called 2 weeks after the shipment arrived and was told it is in the warehouse ready to be shipped. I was hoping it would be shipped already. After two more weeks I call again and was told the PSU was still in the warehouse ready to be shipped. I was also told a supervisor needed to approve the RMA. Really, why not get approval two weeks before? After I did the RMA fax form and proof of purchase song and dance? A supervisor? These are server power supplies. Servers are used for server-like purposes...not sitting and waiting a PSU. My development time for this box has changed from a few days to a few months. gross.
Other Thoughts: The RMA process is a hassle. But you call and immediately get an answer. Unfortunately this is not relevant when nothing is followed through.
I would remove 3 eggs but the price is hard to beat.
1 out of 1 people found this review helpful.
Thanks for the valuable feedback you provided!
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