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Zalman Tech Co., Ltd > 
Item#: N82E16817379030

Zalman VE400 Aluminum alloy, Acryl, Poly Carbonate (PC) 2.5" Black / Silver SATA I/II USB1.1 Max. 12Mbps USB2.0 Max. 480Mbps USB3.0 Max. 5Gbps 2.5" HDD Enclosure with Built in Virtual Drive and 9 Digit Keypad Security Feature.

  • 2.5"
  • USB1.1 Max. 12Mbps USB2.0 Max. 480Mbps USB3.0 Max. 5Gbps
  • Aluminum alloy, Acryl, Poly Carbonate (PC)
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Learn more about the Zalman Tech Co., Ltd VE400

Model

Brand
Zalman
Model
VE400

Spec

Color
Black / Silver
Size
2.5"
Material
Aluminum alloy, Acryl, Poly Carbonate (PC)
Internal Interface
SATA I/II
External Interface
USB1.1 Max. 12Mbps
USB2.0 Max. 480Mbps
USB3.0 Max. 5Gbps

Compatibility

Operating Systems Supported
Window 98 / ME / 2000 / XP / VISTA / 7, Mac OS, Linux

Dimensions & Weight

Dimensions
146(L) x 80.8(W) x 14(H)mm
Weight
0.2 lbs.

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Zalman Tech Co., Ltd VE400

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  • Mathew P.
  • 3/10/2014 7:44:47 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggsDissapointed

Pros: Integrated encryption, virtual optical drive (ISO), and works with any standard 2.5" HDD. Really useful to avoid carrying a ton of CD/DVDs if you're a tech.

Cons: The touch-screen used on the device is really low quality, and doesn't register input very often. So if you have encryption enabled, the touch screen actually stops you from accessing your data. I often have to unplug and replug it about 10 times just to get the touch screen to works.

Other Thoughts: If you can, avoid this model. I've contacted Zalman about this problem and they never ackowledged my problem. I had the ZM-VE200 and ZM-VE300, and will probably go back to the ZM-VE300. Will probably wait for reviews before getting the ZM-VE500 once it comes out before thinking about upgrading.

Did you find this review helpful? Yes No

  • Jonathan T.
  • 1/9/2014 7:06:35 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsHorrible

Pros: If it worked it would be the greatest HDD enclosure on the market.

Cons: I upgraded from VE300 because leads that come from SATA connector broke and after 3 times of resoldering, it would no longer work. So I bought this to replace it and buttons don't work. So I am not really able to use the functions that I bought this product for(virtual ODD). Went over on time to get refund from Newegg so contacted Zalman directly and they have not responded. Horrible customer service. Stay away from Zalman products.

1 out of 1 people found this review helpful. Did you? Yes No

  • William C.
  • 12/12/2013 4:26:46 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsAwful touch controls

Pros: USB 3.0
Encryption

Cons: Touch controls are awful. They work very very little when I press them. Not a good tech tool if you are at a customer's site and have to spend all day making it work.

Other Thoughts: I should of listen to the other reviews, but I thought I would get lucky and have a good one....this is not the case. Apparently they don't test this stuff. Returned!

Manufacturer Response:

Dear valued customer,

We sincerely apologize for the issue. Please contact our customer service e-mail support.usa@zalmanusa.com or via toll free number 1-888-925-6266 for further assistance.

Thank you.

Best regards,

Zalman USA Customer Service

Did you find this review helpful? Yes No

  • Karl P.
  • 11/10/2013 5:58:42 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGreat when is works

Pros: The few times the buttons worked it worked exactly as advertised. It's an absolute "must have" for any computer service tech!

Cons: Left keys do not work (3,6,9) and are essential for basic navigation of the "virtual drive" feature.

Due to the long RMA process I have since bought the ZM-VE300 and highly recommend since I have yet had any problems with it.

Other Thoughts: Zalman has an RMA page and I've applied twice without any response. They do provide a phone number to call and an additional email address they say to use if there is no response in 5 days. (I have not tried yet) Zalman, if your RMA page doesn't work take it down and just offer the phone instead of making a customer wait for 5 days before continuing the process.

Manufacturer Response:

Dear valued customer,

We sincerely apologize for the issue. Please contact our customer service e-mail support.usa@zalmanusa.com or via toll free number 1-888-925-6266 for further assistance.

Thank you.

Best regards,

Zalman USA Customer Service

Did you find this review helpful? Yes No

  • Benjamin V.
  • 11/6/2013 9:56:25 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsAWSOME

Pros: Great for any security minded IT professional. It allows you to leave the case of CDs in the car and have all you need to assist the client, it is much more reliable that the previous model too. Which had an issue with the plug, this one is much more secure

Cons: Doesn't support Mac formatting

Other Thoughts: You could split the partition on it so that you have half the space for Mac and half NTFS so that you could use with both platforms easily

Did you find this review helpful? Yes No

  • David J.
  • 10/18/2013 1:32:00 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsStick to the lower models.

Pros: very fast transfers, flexible.

Cons: Useless now. The 3,6,9, and Enter stopped working making it completely useless. The touchscreen input was a great idea that went very wrong.

Other Thoughts: I actually lost data because of this. The device allows you to encrypt your data with a passkey. Once the keypad stops working, you can no longer access your data.

Manufacturer Response:

Dear valued customer,

We sincerely apologize for the issue. Please contact our customer service e-mail support.usa@zalmanusa.com or via toll free number 1-888-925-6266 for further assistance.

Thank you.

Best regards,

Zalman USA Customer Service

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/16/2013 5:03:08 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsJunk

Pros: None

Cons: "Buttons" do not work 99% of the time.

Manufacturer Response:

Dear valued customer,

We sincerely apologize for the issue. Please contact our customer service e-mail support.usa@zalmanusa.com or via toll free number 1-888-925-6266 for further assistance.

Thank you.

Best regards,

Zalman USA Customer Service

1 out of 1 people found this review helpful. Did you? Yes No

  • David J.
  • 9/8/2013 7:01:22 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGreat Concept, Failed Exicution

Pros: Fast USB 3.0. Virtual CD/DVD/BD. AES Encryption without speed loss.

Cons: The touchpad is awful. I have been spending 5 to 10 minutes each time I need to change an image. physical buttons would have saved this device.

Other Thoughts: This replaced my VE-200 that ran rock solid for several years, until it was stolen. The AES encryption on this one was a huge selling point for me. Unfortunately the manufacture chose to go with the "touch screen" style. It's hit and miss, the 6, 9, and Enter work only about 2% of the time. That is, 1 out of 50 taps MIGHT trigger it. Very sad.

1 out of 1 people found this review helpful. Did you? Yes No

  • Felix A.
  • 8/27/2013 1:10:12 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggs

Pros: none

Cons: Poor cable connects and disconnect spontaneously if you try to touch or even breath on the cord. Another usb cord from one of my other drives worked. the key pard was DOA. Very poor quality product even the idea itself is great.

Other Thoughts: Poor cable connects and disconnect spontaneously if you try to touch or even breath on the cord. Another usb cord from one of my other drives worked. the key pard was DOA. Very poor quality product even the idea itself is great.

Manufacturer Response:

Dear valued customer,

We sincerely apologize for the issue. Please contact our customer service e-mail support.usa@zalmanusa.com or via toll free number 1-888-925-6266 for further assistance.

Thank you.

Best regards,

Zalman USA Customer Service

2 out of 2 people found this review helpful. Did you? Yes No

  • Lemar C.
  • 8/16/2013 4:05:29 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsTouch input not always detected

Pros: Virtual ODD is an amazing feature! It makes working on client's computers a lot easier.

Sleek & sturdy case that grows on you (even though a lot of people think it's a calculator when they see it!)

Cons: When i go to select a ISO, my touch is not always detected on the screen. Over the short time i've had this device (around 2 weeks) It's gotten to the point where it took me around 15 minutes today trying to load up an ISO for a client. (i only have 5 ISO's on this disk, total.)

I've updated the firmware on this device as well. no change.

Other Thoughts: I really like this device, and i hope that the only reason i'm having these issues is because of a defect, and not an overall issue with this product

Also: I was expecting 2-day delivery, got everything i ordered next day. Newegg, you rock!

1 out of 1 people found this review helpful. Did you? Yes No

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Home > 
Computer Hardware > 
Hard Drives > 
Hard Drive Enclosures > 
Zalman Tech Co., Ltd > 
Item#: N82E16817379030
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