Pros: Device works as Advertised, but Description and accessories REQUIRED to make work properly not listed.

Cons: after spending months talking to the "Not so Smart People" (there is a better word but won't allow me to use it) that work for TrippLite. I finally had to really learn about a Legacy technology called PS/2. you cannot use a PS/2 Adapter to plug in a USB Keyboard or Mouse to this unit without TrippLite's part. which is 120.00

Normal PS/2 port is actually USB and PS/2 together on the same wire. but before there was USB PS/2 was it's own deal. USB is kind of a spinoff. so. that being said. Tripplite has not redesigned any of their KVM's to accept the "NEW" USB PS/2 Standard (cough choke NEW?!?!?) so all the Adapters today do is a connector change. just pin to pin . so their device has no Means of Communicating in USB. or ANY for that matter of TrippLite's KVM's. and they Knew this but I spent hours trying to get an answer and they all played Dumb. until i was past the 30 Day return. and Newegg's stand point "it's past your return period" and If the product description stated "if you want to use USB devices with this KVM you will HAVE to purchase the Tripplite 120$ Part to do so" and if Newegg had shipped me the PS2 keyboard I ordered from them instead of a USB keyboard that has one of those adapters. everything would have been peachy. and also the simple fact that the PS/2 ports for the keyb and mouse and neither one of them are a "combo" port. is just plain ol stupid designing. show me a rack keyboard and mouse that is 2 separate connections.

Manufacturer Response:

We apologize for the experience you have had with the B004-008. We offer a wide variety of KVMs and many of them work with USB devices. As you stated, the product page clearly detailed out what you would require to use this KVM with USB devices. We apologize for the frustration you’ve felt over this experience. We always recommend contacting our Chicago-based Presales Applications Team at 773-869-1773 (M-F 8AM-6PM Central) or email presaleshelp@tripplite.com for assistance choosing the right product for your needs.

Pros: Inexpensive cost for the unit

Cons: No mention anywhere that it uses proprietary cables. If you shut down a machine when it is the primary machine the mouse and keyboard no longer work on ANY machine attached. If you startup a machine and it isn't the primary machine the mouse and keyboard don't work.