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Tripp Lite > 
Item#: N82E16817404110

TRIPP.LITE U360-004-R USB 3.0 SuperSpeed 4-Port Hub

  • 1 x Upstream, 4 x Downstream
  • USB 3.0
  • 5Gbps Transfer Speed
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Learn more about the Tripp Lite U360-004-R

Model

Brand
TRIPP.LITE
Model
U360-004-R

Spec

Type
USB
Standards
USB 3.0
Ports
1 x Upstream, 4 x Downstream
Transfer Rate
1.5/12/480Mbps,5Gbps
Power Input
Input: 100-240V / 50/60Hz
Operating System Supported
Windows, MAC, or Linux

Features

Features
Bus powered - AC adapter not required, but included
Plug-and-Play - No Drivers Required

Packaging

Package Contents
USB 3.0 SuperSpeed 4-Port Hub
AC Power Adapter ( Input: 100-240V / 50/60Hz...Output: 5V 4A )
USB 3.0 Cable
User manual

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Tripp Lite U360-004-R

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  • William S.
  • 6/19/2013 8:53:13 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsdoesn't see usb 3.0 on win7 64 bit

Pros: looks cool and is small.

Cons: win 7 64 bit doesn't see as a usb 3.0 only 2.0 I called tripp tech support they said to update the firmware. I downloaded the update and it doesn't work on 64 bit only 32 so cant update. Tripp lite sent me a new one and it had the same issue need update also. I tried it on a different computer but it win 7 64 on it also, same issue.. I tried on win 8 64 same issue when plugging a usb 3 card reader in the same port it works fine see it as usb 3. I guess I will have to wait until they get a update that will work.... i does work as a usb 2.0 hub

Other Thoughts: none

Manufacturer Response:

The U360-004-R does support Windows 7, 64-bit. We apologize that Tripp Lite Tech Support did not solve your issue originally, but we will have this issue escalated to the correct resolution team. Please contact feedback@tripplite.com with a preferred way to contact you and the best time of day to reach you so we may resolve and escalate your issue.

Did you find this review helpful? Yes No

  • Terrill B.
  • 4/24/2013 5:03:19 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat unit + good customer service

Pros: High speeds and compact.

Cons: I have two units. One has consistently worked, the other failed after almost one year. Tripplite customer service quickly replaced it. So, even though one unit failed, I am giving it five stars due to the excellent customer support from Tripplite.

Other Thoughts: Would love to see Tripplite make an eight or ten port hub USB 3 hub.

Did you find this review helpful? Yes No

  • John E.
  • 4/15/2013 2:10:31 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGood hub so far

Pros: Sturdy construction, heavy USB cable included

Cons: Power cord is short, should be 6'

Other Thoughts: I bought it to add more ports to my Surface Pro when at my desk. It's fast and sturdy but cords are too short, especially power.

Did you find this review helpful? Yes No

  • brian m.
  • 4/15/2013 12:02:52 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsforensics user

Pros: It works, mostly. More in cons, but it is better than others we've tried. We do a lot of heavy data copying and this will perform at high speeds with different devices.

Cons: Expensive; at 2x the competitors, it should be a 100% effective unit. Reliability; like *all* usb3 hubs, and we've tested a lot, there's some connectivity issues. One time it works, the next time it requires fiddling. This is universal to usb3 and makes us think it's implementation specific and will straighten out as chipsets mature. For now, we put up with it, and haven't lost one of these units yet. Just fiddly things.

Other Thoughts: Who the hell is in charge of quality control for usb3 spec devices? Everything we test has issues, many of them fatal. For a standard, this is the first time I have been seriously disappointed with the industry in 25 years. #fail on usb3. We're talking hubs, mainboards, adapters; only the Seagate drives have given us zero headache, and we've had hundreds of those go through the shop with no failures.

Did you find this review helpful? Yes No

  • Deborah B.
  • 12/9/2012 2:09:09 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSecond chance, second failure

Pros: Tripp Lite eventually replaced the product that I first got from Newegg (wasn't Windows 7/64 compatible--perhaps old firmware, but wouldn't upgrade either, on multiple computers--see other review). They didn't even require me to send the initial unit back.

Cons: The replacement unit arrived when I was out of town for a month. So I've been using it now for two weeks. It worked like a charm on my Windows 7/64 ultrabook. Until last night. Then it just suddenly died. I've tried unplugging, replugging, tons of stuff. I was only using two of the four ports.

Other Thoughts: I have an old iRocks 4-port ... isn't USB3, but it's been in service for something like 8 years now, used every day. Has gone through multiple operating systems without a whimper, without any upgrading. Runs my keyboard, mouse, and camera.

Manufacturer Response:

It is difficult to diagnose the issue you are experiencing with the U360-004-R without more information. Please contact Tripp Lite’s Chicago-based Tech Support Team at 773-869-1234 and we will be happy to troubleshoot the issue and provide a solution.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 12/4/2012 4:55:26 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat Hub

Pros: very fast

Cons: None

Other Thoughts: Owned it for a year now without any problems .. used it everyday

Did you find this review helpful? Yes No

  • Bradley F.
  • 11/9/2012 10:22:09 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsNice Little USB Hub

Pros: Cheap, Fast

Cons: none so far

Other Thoughts: Great little USB hub. I got sick of having to reach around the back of my computer to plug stuff in when I ran out of ports in the front. I just velcroed it to the side of my case to instantly give me 4 more front USB 3.0 ports.

Did you find this review helpful? Yes No

  • Deborah B.
  • 10/13/2012 9:47:56 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDead AND no online tech support

Pros: The reviews looked good.

Cons: First use on my ultrabook. Wouldn't work in the USB 3.0 port at all (as if not plugged in); worked for one afternoon in the USB 2.0 port, from then on is not recognized by Windows. Ports work fine with other hw; device manager reports no problem with ports. Downloaded the product firmware upgrade, but the upgrade scanner can't find the unit in either port. Tried to get support from the Tripplite site, and the model # is not listed under any category on the Post-Sales Technical Support page, so I can't even file a question through their interface.

Other Thoughts: I'm not sure you want to hear my other thoughts.

Manufacturer Response:

Please contact Tripp Lite’s Chicago-based Tech Support Team at 773-869-1234 and they will be able to provide troubleshooting assistance on the U360-004-R. Additionally, this USB hub comes with a 1 year warranty and we will be happy to replace the unit if it is defective and covered under the warranty. Thank you.

1 out of 1 people found this review helpful. Did you? Yes No

  • Dan W.
  • 9/23/2012 1:44:48 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot SuperSpeed for me

Pros: Externally powered (wall wart included), compact size. LEDs tell you if something is connected to one of the ports

Cons: This seemed to not be supported by my Win 7 64bit system (Laptop.) I called Tripp-Lite to find out why things would drop out that were connected and why my system would run sluggish when it is connected. No solid answer. Was told there are no firmware updates for the product and my system (new, Quad-core) must have too much on the USB bus to support/power the USB keyboard and USB mouse that was connected to this. When I mentioned that I am using the power supply with this, so powering can't be an issue, there was no more help that could be offered. This item is useless to me.

1 out of 1 people found this review helpful. Did you? Yes No

  • Keith L.
  • 8/17/2012 4:23:51 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDrops out all the time

Pros: Pretty

Cons: Just refuses to stay connected for more than a minute or so.

Other Thoughts: My speakers are nearly continuously beeping from the disconnects and reconnects. It has been this way since I bought it many months ago. Looking for another one as this one is useless or worse.

Manufacturer Response:

Please note there is a firmware update available for the U360-004-R, which will address the issues you are experiencing. We have attached the firmware update to this posting for your convenience. Please download the attached folder and update your hub with the new firmware. If you have any questions, please contact Tech Support at 773-869-1234.

1 out of 1 people found this review helpful. Did you? Yes No

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Tripp Lite > 
Item#: N82E16817404110
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