Pros: Come with USB cord and wall wart PS.

Cons: Problems staying connected. Plugging the AC power in actually disconnects the hub from Windows.

It didn't start this way. It worked for USB thumb drives and card readers for about 3 months, them problems came up more and more.

After about a year, it just stopped working altogether.
It shows as a hub under device manager, but nothing of any kind plugged in can be recognized by windows, not even a mouse or USB keyboard.

Other Thoughts: I chalk this up to a lot of early USB 3.0 devices were expensive and unreliable. I have purchsed to new ones this week from other mfgrs, and hope they work better.

I almost never give bad reviews like this, even for hard drives that fail, but this was such a consistent disappointment it deserves it.

Manufacturer Response:

Dear Customer,

Our engineers will look into this matter. If it is a problem with our production design, we will improve it.

We are more than happy to provide all of our customers with a prompt exchange whenever a product becomes defective.

SYBA offers an online RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)

Making affordable quality products is our goal. Our engineers will look into this matter. If it is a problem of our production design, we will improve it.

Thank you for leaving us your valuable feedback.

Regards, SYBA CST 06212013

Pros: cheap

Cons: broke after about 1 year, has a very bright light

Manufacturer Response:

Dear Customer,

We are more than happy to provide all of our customers with a prompt exchange whenever a product becomes defective.

SYBA offers an online RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)

Making affordable quality products is our goal. Our engineers will look into this matter. If it is a problem of our production design, we will improve it.

Thank you for purchasing one of our products, and for leaving us your valuable feedback.

Regards, SYBA CST 05162013

Pros: 0

Cons: It is basically just a poor design, very bad craftsmanship.
The power light won't stay on, had to be rigged to get it to work. I needed it for a computer upgrade job and transferring between two computers a lot of information on different flash drives. The ports are too close together, unable to plug multiple items in at the same time. I was only able to utilize 2 sometimes 3 plugs at one time.

Other Thoughts: It is not worth the time or aggravation to send back. I had to click at least one egg wish had a zero rating for this product

Manufacturer Response:

Dear Customer,

We offer many style of Hubs. In your case, we would recommend a Hub with USB port on top and on the sides too.

Were you connect the Hub to a USB 2.0 or 3.0 port?
Do you have the AC adapter plugged in?

In order for this USB 3.0 hub to perform at top speed, connect it to a USB 3.0 port and use the AC adapter bundled is recommended.


We apologize for any issues that you are having.

Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours at support@sybausa.com

As you know we are more than happy to provide our customers with a hassle free exchange when a product is defective.

SYBA offers an online RMA form the user can easily fill out submit it for a quick RMA return and exchange.

It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)


Thank you for purchasing one of our products, and for leaving us your valuable feedback.

Regards, SYBA CST 02212013

Pros: It works fine.

Cons: Plugs are a bit close for wider things like dongles.

Pros: Almost none, one USB port does work at a time.

Cons: I ordered this device and did not use it for about 6 months. When I did I plugged in a usb keyboard and it worked fine. Eventually I plugged a flash drive into it also and the whole hub shut down. Any time I plug in more that 1 USB anything the entire hub shuts off. It is basically just a usb extender at this point.

Manufacturer Response:

Dear Customer,

Your issue sounds like it may be caused by its AC Power adapter not being plugged in. Though this unit can function without additional power, it is recommended to supply power to it. Some devices may require more power than the Hub alone can provide.

Also, this Hub uses a VLI chipset which is only compatible with Windows based operating systems. If used in any other operating system, its behavior will become unstable. Additionally, a firmware update has been released to fix any minor issues in Windows.

Thank you for purchasing one of our USB 3.0 HUbs.

We value all positive and negative feedback. Our business depends on your satisfaction.

please feel free to contact us @ sybausa.com if you require further assistance.

Regards, SYBA CST 08272012

Pros: My memory sticks work great on it!

Cons: Nothing else does!! Not my WD Passport hard drive, corded mouse, cordless keyboard, iphone 4....

Computer wont boot with it plugged in. I'm very disappointed.

Other Thoughts: Dont buy it unless you plan on only using it for USB 3.0 sticks. Outside that I feel ripped off. I'm thinking about returning it. Put a piece of tape over the light.

Manufacturer Response:

Dear customer,

If the memory sticks work great, you should be able to get the mosue and keyboard to work with the Hub too.
Please contact us directly for a solution.

Did you connected the Hub to a USB 3.0 or USB 2.0 port on your computer?

Have you used the AC adapter to power the Hub?

We are more than willing to provide all of our customers with prompt exchanges whenever a product becomes defective.

We are truly sorry for any inconvenience caused to you. We stride in our customers' satisfaction.

Regards, SYBA CST 07102012

Pros: It worked for a while, but was flakey every 30 days.

Cons: Flakey device. When using a logitech MX518 mouse, it would cause random mouse movement within SWTOR. I thought it was the mouse, so I replaced it. Had the same problem. I bypassed the USB hub and connected the mouse direct to the computer and the problem went away.
Strange issues with the keyboard sending the wrong characters to the computer. Opened notepad to figure out what was going on and the keystrokes did not match what I was typing. Again, happened on two different keyboards. Bypassing the HUB resolved the problem.

Approximately every 30 days, you have to powercycle the device for it to work again. It would randomly stop functioning. All lights would be on, but no input would be registered. Unplugging and replugging to the computer did not help. Would have to unplug the USB hub from power and plug it back in.

Other Thoughts: I tossed it in the trash tonight. Save your money or buy a better brand.

Manufacturer Response:

Dear Customer,

Please take this Hub out of your trash can and Contact SYBA ASAP. We will gladly replace it for you, working or not.

Since USB 3.0 uses a newer technology and chipset, compatibility issues can still exist across several USB devices. USB 3.0 technology involved not simply an increase of speed, but also technology, design, compatibility, and power. According to our own tests, and from our customer service record, this USB 3.0 hub has very few returns.

We are more than willing to provide all of our customers with prompt exchanges whenever a product becomes defective. SYBA offers on-line RMAs for quick returns and exchanges. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)


Regards, SYBA Customer Service 05182012

Pros: Bought 2 of these almost a year ago from another major online vendor, and they've been working well ever since.

Cons: None

Pros: NONE

Cons: NEVER WORKED OUT THE BOX

Manufacturer Response:

Dear Customer,

Thank you for purchasing our SYBA products. We are sorry to hear that the product has stopped functioning as it should be. We always try to provide the most reliable products to our customers and all products come with at least 1-year warranty. Please email us a full description of the problems and the model number of the product, your system information to support@sybausa.com. We are eager to assist you in any way possible and look forward to hearing from you soon.

Regards, SYBA Customer Service AA 101111