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WD Elements 1TB USB 2.0 3.5" Desktop External Hard Drive WDBAAU0010HBK

  • USB 2.0
  • 6 Month Manufacturer Warranty
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Learn more about the Western Digital WDBAAU0010HBK

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the Western Digital WDBAAU0010HBK

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  • Brad M.
  • 5/30/2013 9:25:44 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsSolid Drive

Pros: Still working today - rock solid
No failures

Cons: NONE !!!
Love Western Digital

Other Thoughts: Stick with Western Digital! Worth the extra $

Did you find this review helpful? Yes No

  • Emily C.
  • 3/14/2013 10:05:35 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

Pros: I've had this refurbished WD Elements 1TB USB 2.0 drive for more than a year now (since 2011). So far it's still running great. I like the quietness as well as the sleep feature.

Cons: None so far.

Did you find this review helpful? Yes No

  • Anonymous
  • 10/3/2012 8:37:10 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsOk

Pros: Works ok runs well looks brand new.

Cons: The first shipping order it came with a British power outlet and not a 3 pin connection for USA.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Elements Desktop 1TB, as this is not the typical experience with the product.
We understand your concerns, and will gladly provide you with the correct power adaptor at no further cost to you.
You may contact us directly, at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • Ramon C.
  • 9/3/2012 9:05:18 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsPoor device

Pros: None

Cons: I thought this was a great deal but within a year, the drive died with no warning and I lost a huge amount of data. Since this was my backup, I had moved a very large amount of files and did not have a copy. If I had suspected the hard drive was failing, I could have moved that data within 3 inter drives. I have had 2 Refub WD and both fried.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the Western Digital 1 TB Elements Drive, as this is not the typical experience with the product. It is unfortunate that your drive failed, and you had precious data on your drive. That is one of the many reasons that we always recommend having a working backup of your data at all times. The following link provides information on different backup solutions and assistance with these solutions.
http://wdc.custhelp.com/app/answers/detail/a_id/1055
Unfortunately, as a hard drive manufacturer, we do not provide data recovery services, however we do have a list of data recovery companies that we can recommend for your needs. These companies may provide the following services at their discretion of course: discounts to Western Digital customers, free quotes for pricing and evaluation of the recoverable data, and free trial data recovery software, so that you may attempt data recovery more directly at your convenience. A list of our recommended data recovery companies can be found at the following link.
http://support.wdc.com/recovery/index.asp?wdc_lang=en
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • james B.
  • 1/8/2012 6:31:24 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsIt might work if...

Pros: Great price for refurbished

Cons: ... didnt send the piece that matters the most.. .the US adapter. It came with GB and some other countries adapter, but not a US adapter. .. should have opened the box and checked it sooner.

Did you find this review helpful? Yes No

  • Jason N.
  • 12/12/2011 12:31:33 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsNewegg disappointed me

Pros: I've never had issues with Newegg before. I bought a 1.5TB drive just like this one (same manufacturer) in the past and it's still serving me well. This drive does work, but didn't come with the proper parts to run it.

Cons: Just like many other reviews here, it only came with european power adapters. Newegg was disappointing in the sense that they were willing to take the whole thing back and ship me a new one, but weren't willing to just replace the power adapter. It's 2 weeks before christmas, it took over 2 weeks to get here, I can't send it back out and wait for a replacement. Eventually they gave me the phone number of the manufacturer and they were very helpful. A new power adapter is on the way, however I had to buy my own adapter in order to get the HD running in the meantime.

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  • Andrew P.
  • 11/26/2011 11:37:07 AM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

Pros: I bought this recertified and have had no trouble with it for about a year now. It offered a lot of storage for the price, and it is easy to setup and move around when needed.

Cons: Not particularly fast, but since I only use it for backup that doesn't matter all that much.

Did you find this review helpful? Yes No

  • Ben D.
  • 11/15/2011 5:58:26 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsMissing AC Adapter

Pros: Small size, large storage

Cons: Unable to power up without proper adapter

Other Thoughts: Same problem many have had, missing the AC adapter. Drive seems to work great with old power supply I had.

Did you find this review helpful? Yes No

  • Gregory A.
  • 11/10/2011 4:54:12 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsEUROPEAN POWER SUPPLY?

Pros: Probably would work with a power supply.

Cons: I buy an external hard drive in the United States by a company located in the United States and I receive a European Power Adapter. This seems very strange. Picture shows an American Power adapter. I contacted Newegg, they said that they can't guarantee any accessories with recertified products. Wish I knew this before I bought it. Now I have to go buy a seperate one. I loved Newegg, but now I'm frustrated.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brian A.
  • 11/9/2011 8:18:10 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDoesn't work as shipped

Pros: None

Cons: Shipped with non-US power supply. Now what is the deal with that?

1 out of 1 people found this review helpful. Did you? Yes No

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