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Item#: N82E16822136919

WD My Book Essential 1TB USB 3.0 External Hard Drive WDBACW0010HBK Black

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  • USB 3.0
  • 90 days limited

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBACW0010HBK

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the Western Digital WDBACW0010HBK

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  • Kim W.
  • 10/17/2013 4:53:54 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGood Deal

Pros: Works
S.M.A.R.T reported 63 power-on hours, practically new
No faults, errors, bad sectors
Average 11.7MB/s on USB 2.0

Cons: Powers down in to eco-saver mode when not used for some time, not really a con so I won't remove an egg, but causes a minor delay when a file is accessed during this mode as the drive spins back up.

Other Thoughts: Vibrates, slightly. Makes no noise. Mine contains a WD Green.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/12/2013 4:51:22 PM
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsCord Missing out of box

Pros: N/a

Cons: The cord which was included in the box was a standard USB 2.0 cord. What is needed to use this device is a USB 3.0 to Micro B.

Other Thoughts: I am unsure of what I should do. Shipping the entire device back is a pain in the but if the only thing which is missing is one $4 cord which should of been included with the device. Looking forward to hearing from NewEgg about this.

BTW, I bought this to act as an external hard drive for a Wii U.

2 out of 2 people found this review helpful. Did you? Yes No

  • William S.
  • 9/11/2013 6:41:42 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsMy Book xxx

Pros: 1TB Price

Cons: I just purchased a MY Book and I am trying to backup my Dell Inspiron 15 with a 640GB hard drive and so far it is taking 2 days and it is still running using the windows backup utility, is there another utility I should be running? I tried to register this with WD and I get a message that it is not eligible for warranty. Trying to get an answer from WD through e-mail after trying in all the info I get an error - select product type even though I entered all the info.

Other Thoughts: I think I will try to return and get a Seagate backup drive

Manufacturer Response:

Hello Hunter494, As a recommendation, you can try using the backup software that comes with the drive; WD SmartWare. Please see the following link for detailed information on how to backup your computer with the WD SmartWare.
If you need further assistance, you may contact us at: 1 (800) 275-4932 or send us an email through our support portal at:

Did you find this review helpful? Yes No

  • Jerid T.
  • 9/6/2013 9:43:18 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsRefurb

Pros: Great Price
Included All wires
Newegg Replacement Plan

Cons: I/O Error after huge transfer

Other Thoughts: It would be a great product if it didn't fail on me almost out of the box, giving it another chance tho Wish me Luck

Did you find this review helpful? Yes No

  • Bobbie D.
  • 5/3/2013 7:38:36 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsWD :/

Pros: cheap

Cons: Picked this up to replace a WD Elements drive that fried itself (those cases are really bad and no ventililation.)

A different elements drive and I have the 2TB My Book model which transfer around 32 MB/s.

This RMA Refurb special is a let down, it peaks at 18 MB/s copy speeds.

Would recommend spending the extra 20 bucks for a new one with higher capacity. This is too slow and already feels it's dieing.

ALSO Beware, these Refurbished Models come with a statement saying they are NON-RETURNABLE to Newegg .. a "30 day replacement warranty" !!!

ALSO does not come with the standard AC adaptor that comes with WD drives, a very very very light cheap plastic plug with the label "Asian Power Devices Inc.

At any rate, WD has 3 year RMA warranties on new drives, this 30 day is a joke when Google is flooded about Western Digital drive failures.

Buyer Beware.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the My Book Essential, as this is not the typical experience with the product. We are very sorry to hear that your drive may be experiencing issues. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience, as well as provide you with the appropriate power adaptor. You may contact us at 1 (800) 275-4932, or via our support website at: Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16822136919
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