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Manufacturer Warranty
Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
- Manufacturer Limited Warranty period (parts): 1 year
- Manufacturer Limited Warranty period (labor): 1 year
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: Yes
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- 5
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- 15%
- 4
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- 3
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- 10%
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- 50%
| Product Rating: |
 
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| Total Reviews: |
20 |
Bad Product!!!
- Pros: Lots of Storage
- Cons: Burnt out in 17 months. Only 1yr Warranty!
- Other Thoughts: Not worth price for only 17 moths of use and loss of data.
Buy at own risk
- Pros: Loads of space to store digital content, raw data, and anything else you could want. Firewire and USB interfaces are nice to have. The ID language of the unit suggests strength and durability.
- Cons: The ID language is the only aspect of this product that is strong and durable. I purchased this unit just shy of one year ago and used it as a backup drive for my thesis, and it died just recently amid a flurry of write errors.
All that was left was a unit that made rapid clicking noises. No amount of work could salvage my data.
Repackaging to return the unit to point of sale, I also observed that the power adapter "brick" was hot to the touch. Not just "hey, this thing is kind of warm," but so hot that I couldn't hold the thing for more than 10 seconds.
- Other Thoughts: During the year I owned and used this drive, I really enjoyed it. If Maxtor would put some effort into quality control, they would have a good product.
Sadly, this is not the case. A one year lifespan is unacceptable for a product of this capacity and intended role.
This reviewer will not be buying any further Maxtor products.
The reader is warned: buy this product at your own risk.
Mine works with no problems at all.
- Pros: Fast transfer via FireWire, and lots of capacity. Affordable price.
- Cons: None
- Other Thoughts: With no problems, I can't comment on customer service.
| Model |
| Brand |
Maxtor |
| Series |
OneTouch III |
| Model |
C01W010 (STM310004OTAB06-RK) |
| Performance |
| Interface |
USB 2.0 / IEEE 1394a / 1394b |
| Capacity |
1TB |
| Cache |
16MB |
| RPM |
7200 RPM |
| Average Seek Time |
9ms |
| Physical Spec |
| Form Factor |
3.5" |
| Dimensions |
5.4" x 3.9" x 8.5" |
| Weight |
5.8 lbs. |
| Features |
| Features |
User-configurable RAID solution
Use RAID 0 for high performance disk striping or RAID 1 for automatic mirroring
Pre-formatted for Mac; easily formatted for Windows |
| Packaging |
| Package Contents |
1TB External Hard Drive
Driver Disk
User Manual
1 x USB Cable
1 x FireWire (IEEE 1394a) Cable
1 x FireWire (IEEE 1394b) Cable
Power Adapter and Power Cord |
| Manufacturer Warranty |
| Parts |
1 year limited |
| Labor |
1 year limited |
|
|
Reviewed By: Kataan on 12/27/2007
Tech Level: somewhat high - Ownership: more than 1 year
