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Item#: N82E16822145321

Hitachi GST X Mobile 250GB USB 2.0 2.5" External Hard Drive HXSMNA2501ABB (0S02528) Black

  • USB 2.0
  • Hitachi Backup Software
  • 1 Year Manufacturer Warranty
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Learn more about the HGST HXSMNA2501ABB (0S02528)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the HGST HXSMNA2501ABB (0S02528)

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  • Alex K.
  • 2/21/2011 8:18:48 AM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsHorrible

Pros: There are absolutely no pros to this product absolutely terrible.

Cons: DO NOT BUY THIS PRODUCT! I have had it for over a year and within the first 6 months it started having trouble connecting and at this point I'll be lucky to have it connect long enough for me to transfer everything to a new hard drive. Absolutely the worst product I've ever had.

Did you find this review helpful? Yes No

1 out of 5 eggsVery Bad Track Record with Hitachi

Pros: Customer Support tries to help. Agents are always willing to keep you from ruining your own day. Ironically there are no pros to the device itself.

Cons: 0 Quality Satisfaction. Product may not work out of the box. Hitachi offers REFURBISHED replacements that do not work. In fact, don't be surprised if the drive works for a while and dies out entirely. Quality is not the company's top priority. I have had Hitachi products that have faulty mini-USB contacts and others that click to death.

Other Thoughts: Bought a Simpletech SignatureMini that I had replaced twice due to a terrible mini-USB connection design before asking to get a different product by Hitachi to avoid getting the same issue over and over. Got the X Mobile 250GB that clicks to death immediately when you connect. I just received my replacement today and I am testing it. Already the drive disappeared from the system and tried to reconnect and disconnect by itself over and over. I have gone through 5 drives from Hitachi in the course of 3-4 years. I am done asking Hitachi for replacement drives. They just keep sending me defective units at my expense of shipping and handling. Good luck if you do purchase it.

Manufacturer Response:

Thanks for your post. Drives may exhibit the clicking and knocking when they don't receive enough power to operate properly. This is why the drive is supplied with the USB "Y" cable, as many PCs cannot supply enough power from just one USB port, and our customers have asked for a bus-powered solution. There is a power supply port for the optional AC adapter to be used. If you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM PST at 1.888.426.5214 and a technician will be happy to help you.

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  • Vincent P.
  • 10/24/2010 9:53:01 AM
  • Tech Level: Low
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsBab Drive

Pros: Just like any other brands Unless you have to use 2 USB cables for a TRAVELSTAR

Cons: It worked for 2 weeks then noise could NOT spin .I sent it back for HITACHI then received another with a same problem unless plug another USB cable into it Hope NEWEGG don't try to sale this product anymore

Other Thoughts: Would never buy it again

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  • Anonymous
  • 8/18/2010 2:33:08 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks per design

Pros: Sets up and works nice.

Cons: The one client had some board and USB driver problems. Drives work good.

Other Thoughts: Great easy backup device.

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  • Andre M.
  • 7/6/2010 8:27:37 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood product

Pros: Good product
Good price
Reliable
Nice grip, easy and safe to handle

Cons: You might need to plug the 2 cable to make it work on some USB port.

Manufacturer Response:

Hitachi would like to thank you for your business.

Did you find this review helpful? Yes No

  • Bill P.
  • 7/2/2010 6:18:29 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggs

Pros: Looks nice and compact

Cons: I purchased this external HDD to move data between computers and use the data in any of them. The drive only works on 2 of the 3 computers. What to do with the non-working system.

Other Thoughts: Hindsight: I should have just gone the external SATA route to begin with.
After many purchases from NewEgg, this is the first one that I am not satisfied with.

Did you find this review helpful? Yes No

  • T. M.
  • 6/24/2010 12:00:40 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsFaulty product

Pros: Nice Packaging & Compact Works OK for a short while.

Cons: Very weak, no resilience, will soon break down. Barely operates via USB power. Requires use of 2 usb ports. Less than %50 satisfaction rate here on Newegg proves its market acceptance.

Other Thoughts: Do not rely on this product to backup your valued files. Shame on Newegg for pushing their inventory of this item by reducing the price and offering free shipping. Newegg knows that this product is faulty and should return the lot back to the manufacturer who obviously abides by a low standard of quality control if any. I purchased 4 of these to use on various machines and to date 3 have failed. On average they have lasted me about 6 weeks.

0 out of 1 people found this review helpful. Did you? Yes No

  • Cliff M.
  • 5/25/2010 11:33:32 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks Great, good price

Pros: Low unit cost, enough storage for most users. Easy to remove additional software that all mfgs are loading for "added value"

Cons: none, given cost.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/12/2010 11:18:44 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsWorks as advertised

Pros: Price,capacity,ease of use.

Cons: Comes formatted as fat32,takes awhile to reformat to ntsf.Installs Arcsoft back-up program,a definite turn-off,but easily removed.

Other Thoughts: It works for what I intended.

Did you find this review helpful? Yes No

  • Blake L.
  • 5/8/2010 3:49:06 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsnot too psyched

Pros: looks kinda cool.

Cons: you've surely figured this out by now if you're reading the reviews, but it takes 2 usb connectors to power. not very portable.

really lightweight. feels kinda cheap.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16822145321
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