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Item#: N82E16822145869

HGST Touro Desk Pro 4TB USB 3.0 3.5" External Hard Drive 0S03503 Black

  • High-Speed USB 3.0 Interface
  • Fast Drive Speed of 7200rpm
  • Preloaded Local & Cloud Backup Software
  • Smooth, Textured Body
  • Stackable in Design
  • Windows & Mac Compatible
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Learn more about the HGST 0S03503

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the HGST 0S03503

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  • Billy H.
  • 8/17/2014 2:07:02 PM
  • Tech Level: Average
  • Ownership: more than 1 year

3 out of 5 eggsnot so sure about these.

Pros: Price, appearance, quiet

Cons: drop off computer

Other Thoughts: I had two of the 3TB models in my 20TB collection of movies (Guess I should break down and use a RAID with higher end drives) They read and wrote fine, just kept dropping off so the compuer didn't see them. Rarely have I ever had that problem with other drives. Sometimes twice a day I would have to unplug and replug them, gets old. Ended up using them as back ups where they sit in their boxes, work great for that. Replaced with Seagates, almost no trouble with those. WD has given me mixed results, I have a 3TB MY Book with no trouble at all but a few months ago I had two identical WDs both got bad after around 2TBs each. Stopped writing, kept freezing the computer, couldn't even transfer to other drives as the transfer rate was 1-5kbs at USB 3.0 !!! Had a Toshiba that lasted a few days after the year warranty. Tried Samsung, but just as nonpowered back ups. Anyone have any ideas for large movie collections thats more reliable? Anyone try SSD? (Know too expensive now, but in a few years, who knows?)

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  • Andrew C.
  • 7/18/2014 11:54:50 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsGreat BUT ...

Pros: - 4tb capacity (of course smaller when formatted)
- Nice looking enclosure; vented too
- USB 3.0

Cons: - No on/off power button
- Spins down after about 5 minutes of inactivity
- Runs kind of warm to hot; even having a vented enclosure

Other Thoughts: It's a great drive for temporary archiving (no HDD or SSD should be used for long term archiving anyways) of your library of files.

I purchased this thinking it would be great to use for editing (photos, videos, music) but if you don't constantly utilize this drive, it will go into a "power save" mode ... which is not good for editing but great for general purpose use as it will save the disk's and save a bit of power too.

Even for general use, just be aware that if you haven't accessed this drive within about 5 minutes, it will spin down. Then when you do need to access the drive, it will take about 30 - 40 seconds to spin back up.

I wish HGST had put this on their website for the specs. I probably would not have purchased it if I had known this prior to buying ... at least for my needs.

Still, overall a decent external storage HDD w/USB 3.0.

0 out of 1 people found this review helpful. Did you? Yes No

  • Chad W.
  • 4/22/2014 5:36:47 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks fine, if you know what you're doing

Pros: large capacity, good brand name, 7.2k rpm

Cons: Will run hotter than a 5.4k drive, needs active cooling.

Other Thoughts: I'm not sure why this is such a low rated product, but like alot of products here with low rating it's probably more of a user issue.

I have six of these drives. I destroyed the enclosure and pulled the hard drive out, and they've been running for the last year in a 24/7 HA NAS. No issues.

1 out of 1 people found this review helpful. Did you? Yes No

  • Barbara W.
  • 4/10/2014 7:24:45 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsGreat deal

Pros: -Price ($159)
-7200 RPM, 64 MB Cache
-USB 3.0
-Came with two free promos (detergent for dishwasher and landry machine)

Cons: -Fanless
-Warranty is only two years

1 out of 1 people found this review helpful. Did you? Yes No

  • Jamie M.
  • 4/6/2014 2:14:38 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSlow slow slow

Pros: Fast shipment from Newegg.

Cons: Slow slow slow

Other Thoughts: It worked fine when I first received it, however after putting a couple terabyte on it, it is terribly slow. Worse drive ever, giving me nothing but headaches and buyers remorse.

0 out of 1 people found this review helpful. Did you? Yes No

  • Charles R.
  • 2/21/2014 9:11:35 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDo not buy this HDD

Pros: 4TB's at a low price.

Cons: No power button.
Freezed all the time.
Freezing so much now im sure its going to die soon.
Freezes up my computer when shut down or even boot up to the point that i have to unplug it to kill what ever processes it's so slowly trying to compute.

Other Thoughts: I gave it 3 Eggs before, if i could now i would give it 0

It was fast when i got it, its so slow now that everything i do takes about 5 to 10 minutes.

It's going to die soon.

Do not buy this drive. Waste of money.

Manufacturer Response:

Hello, The Touro product does not have a on/off button, however the drive should hibernate after 10-12 minutes of inactivity. As for the freezing, this could be a combination of items, especially if you are using in a Windows 8 environment. Please contact Technical Support for troubleshooting help. http://www.hgst.com/support/contact-support

2 out of 5 people found this review helpful. Did you? Yes No

  • David X.
  • 1/24/2014 12:27:51 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTerrible product

Pros: None

Cons: No on/off switch, must unplug power cord to turn off. Drive failed after 5 months of usage. Have to submit RMA on HGST to get replacement drive.

Manufacturer Response:

Hello, The Touro product does not have an on/off switch, however the drive should hibernate after 10-12 minutes of inactivity. If you still are experiencing issues, please contact Technical Support and we will be happy to troubleshoot for you. http://www.hgst.com/support/contact-support

1 out of 3 people found this review helpful. Did you? Yes No

  • Don S.
  • 1/9/2014 5:08:22 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsHorrible Drive, DO NOT BUY

Pros: NONE

Cons: This drive does not work well with USB 2.0. In fact it kept locking up the system and now the drive has failed. Of course this drive fails in 34 days, just outside of Newegg's policy. This will be the last time I buy this brand of drive, and probably be one of my last purchases from Newegg!

Manufacturer Response:

Hello, if you are still having trouble with the product would you mind reaching out to our Technical Support team. We would be happy to assist you in troubleshooting and setting up a replacement if needed. Technical Support: 1-888-426-5214

2 out of 5 people found this review helpful. Did you? Yes No

  • Piotr B.
  • 1/2/2014 2:41:20 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsYou get what you are paying for

Pros: Price and decent space

Cons: As the previous reviewer I have to concur that the lack of power on/off switch is a big overlook. I have very old Western Digital 320GB portable HD (about 5 years old) with the switch and still rocks and the speeds are just about the same as Touro +/- 5MB. There are issues with input and output.. I had on Touro few clud folders like Dropbox, Copy, SkyDrive, Box (not Dav) and Baidu... I get errors every 15 minutes to point where is the folder. Same issues, refreshing.
It must be unplugged (both AC power and USB port cable. to get working again.)
Unusable. It is only as good as USB 2. period. Actually my old (and i have many) USB 2 portable HD's are working much, much better. I wouldn't dare installing linux or any other operating system on this one here.
Final Thing. No input output problems when connected to USB 2 port mhhh ;-)
Here is another though... My other portable USB 3.0 HD's change the blue light to white when in USB 2 mode.. Not this one.
Trust me i have no Hardware issues on my computer. In total I own 3 USB 3.0 HD, all of them over 1,5 TB. and only this one gives me the much unneeded headache.

Other Thoughts: This is not a crucial thing. But windows (in my case Win 7001 Pro x64) doesn't know how to partition this; Errors that do not apply (MFT) with empty space.. . Easeus Partitioner did it in 10 seconds (I sliced into 2 even drives)
I cannot judge the overheating problems because thus far all is OK. and i own this only for about 4 weeks.
Touro Cloud????.. Read up above.. about "cloud" sync. issues

0 out of 1 people found this review helpful. Did you? Yes No

  • Charles R.
  • 12/17/2013 8:24:42 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsSlow - Unsure of Dependability - Cheap

Pros: 4Tb's at a low price. Made by Hitachi which is a seemingly trusted brand.

Cons: *Before you read, let it be known that my computer is a beast. None of these issues are related to any internal hardware. thank you. now read.*

No on off switch - If you want to disconnect it you literally unplug the USB or Power, which at any time the HDD could be running, i feel very uneasy doing so. (and you have to a lot w/ this drive cause it freezes during loading or won't mount)

Slow slow slow slow - It takes about 2 to 5 minutes every time you want to open it to refresh itself (i have about 3.5 tb's used) when you have a lot of space used up. This is normal for a E-HDD but this one will do it even after its refreshed. I will literally open a folder, wait a minute, hit back, open the same folder and some times it will take even longer to refresh.

Lag Explorer.exe crash. <- says it all. It will take so long to refresh at times it crashed my explorer.

Mounting issues - When i boot my pc (this just started happening) the dang thing doesnt even mount. Windows will recognize it but it wont mount. That means i have to UNPLUG THE POWER while the HDD is spinning and loading to get it to work... w...t...h... im guessing its not the HDD itself, but the USB interface.

Other Thoughts: With everything I've said in the Cons section starting to arise (lag, slow loading, not mounting and having to DC the power, freezing) I'm afraid this HDD is going to die and all my valuable information is going to die with it. Buy at your own risk. I'd stick with Western Digital or Seagate. I don't trust Samsung after i had a HDD die twice in a 3 month span and the third arrival was DOA (this was before their refurbish as new scam came to light)

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16822145869
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