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Item#: N82E16822145912

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Learn more about the HGST H3IKNAS40003272SN (0S03664)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the HGST H3IKNAS40003272SN (0S03664)

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  • Robert S.
  • 4/28/2016 9:09:59 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsIt's thoroughly a NAS drive, but offers reasonable performance for the price.

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: The cost per GB was the lowest I could find at the time of purchase, with the caveat of requiring a 7200 RPM spindle speed.

The disks initiated, and there wasn't anything odd in the SMART. After a full format, and a complete write via creation of a True Crypt container, there was no appreciable changes to the SMART values (beyond run hours). I can't really expect anything more than that.

Cons: Edit 2: Wow. Thoroughly unimpressed with customer service here. The week to get the drive to them was my fault, and that's a function of having to send it cross country. I can accept that, and was expecting about the same on the return time.

What I got was significantly worse. The drive arrived end of day on a Wednesday, it was processed on Thursday morning, and I was told that the RMA was authorized. I received UPS tracking on a Friday morning. They advised it may be 48 hours before tracking was available, so I checked Friday, Monday, and Tuesday. No dice. At end of day Wednesday I contacted them via their customer service e-mail, because I've yet to speak to anyone there (it's all automated systems).

What I received back (and surprisingly quickly, less than 16 hours later) was that my replacement was being shipped from over seas. It's be 5-7 business days to get to the US, and then UPS tracking should be available.

Let me get this straight. I shipped the drive cross country for testing, when Intel RST and an independent program confirmed the reallocated sector count was nuts. From there I got an automated e-mail, which put simply was a lie. I'll give them the benefit of doubt, and call it an accident. From there I had to contact them to find out that my drive could take 2 weeks (5-7 business days to the US, then 5 business days cross country) to arrive. That's depressing, but I could take it if we were up front about it from the word go. Making me discover this after being patient is just unacceptable. Allow me to make this clear, I would not recommend this product because the customer support is worthless. If you've got a month to wait for a replacement drive maybe it's worth your time, but at this point I could have bought a replacement drive, had the RAID reconstructed, and be happily using my system again for a week. Instead it's cost me another twenty dollars and a month of my time because this drive failed outside of the Newegg replacement window.

Shame on Hitachi. You've officially lost me as a customer. Your service is admirable in responding to issues and processing, but that effort is entirely let down by having zero personal interaction and no transparency in your replacement process. It's sad to think that people are doing so much to make this painless, and their effort is all for naught.

Edit:
Less than 90 days of usage, and a drive failed already. SMART indicated a problem with the reallocated sectors, and it went from 100 to 2000 inside of 5 days.

Hitachi hasn't got a friendly website or tools. The diagnostic tools are useless to a RAID array (though both Speedfan and Intel RST had no issues). The RMA process is difficult, especially when the serial number is 14 digits in length, but you're only supposed to put in 8. The quoted turn around time is a joke, with 14 days being laughable. If they take what they quote, and do the regular cheap shipping you're out a drive for at least 21 days, not to mention you have to pay for shipping.

If I spend a month without my array because of a defective drive I'm going to recommend you avoid the product. Put simply, poor customer support makes a good product bad, because even the best products occasionally fail. If the turn-around is swift I'll be restoring the egg. The ball is in Hitachi's court, and they've got the opportunity to either make me a repeat customer, or find another vendor.

I'm hoping for the former, but a month without my data is too long to be acceptable. I guess this is why you always have a backup. At least I didn't break that cardinal rule.

Original Review:
My only real con is that write speed dips by 30% as you write to the discs. I started my volume creation at about 30 mB/s constant write (measured ~ 2 hours into the write process), and over the three days of formatting dropped to just above 20 mB/s. While that kind of speed is depressing, it isn't unexpected.

Other Thoughts: These drives are pretty amazing for the price. Don't expect lightning speeds as the discs fill, but even without amazing speeds these things are plenty competent at their jobs. Mechanical drive are really the only way to go when it comes to mass storage.

On a side note, I'd recommend allowing a bit of extra breathing room for these drives. They run a bit hotter (1-4 C) than what other drives I've had do, but a bit of extra cooling and some breathing room seems to be more than enough to keep them appropriately cool.

0 out of 1 people found this review helpful. Did you? Yes No

  • David B.
  • 4/25/2016 9:34:27 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat Drive !!!

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: Very Good Quality, Fast & Reliable.

Cons: Does not come with SATA3 or Molex Power Cable. Very Annoying!

Other Thoughts: Not the quietest drive in the world but, it works great!

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 4/20/2016 12:22:12 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsAwesome Drive! Very Fast!

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: Very fast drive! I did a test brand new straight out of the box and got 172MB/s read and 172MB/s write. I bought this drive to recover data off a bad drive so I filled 30% of the 4TB drive right away and did another speed test. I still got an impressive 158MB/s read and 158MB/s write. This is lightning fast for a traditional drive. I have read a lot of good reviews saying that the 4TB NAS model will last longer than just about any other hard drive on the market short of enterprise grade drives. I am very please so far. Also, at full load when recovering my data to this drive it ran at a cool 99 degrees F the whole time and didn't fluctuate at all. My other 4 drives in my server were up around 111 degrees F so 99 is very impressive. Additional information, the 4TB model is supposed to be the most reliable of all the different sizes they offer so that helped contribute to my decision for this purpose.

Cons: None

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 4/14/2016 5:33:33 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsTwo DOA Drives

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: Newegg paid return shipping

Cons: Both drives ordered were DOA.

0 out of 1 people found this review helpful. Did you? Yes No

  • Stanley S.
  • 4/10/2016 5:27:34 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat Drives worth the price

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: Fast, quiet, solid drives, decent warranty period.

Cons: Drives are dated March 2015. Warranty is good until June, 2018 and is two-years not three-year warranty as advertised.

Other Thoughts: I bought 2 X 4TB HGST NAS drives to replace a 3 year old WD Black 2TB drive that was losing data and an older 2TB Hitachi drive. The WD Black was slowing my workstation down due to many bad blocks.

I have been running these HGSTs for a week and they are performing well. They function fast enough and surface scans show all good blocks.

The fact they are advertised they are NAS drives doesn't seem to matter in my desktop. I like the fact that they run quietly.

While I had the NAS drives inside the desktop to transfer data from the WD black, the computer took a long time to boot up even though the OS is on an SSD. I was concerned this might be a NAS effect. After I removed the WD Black from the system boot up has been swift, so the problem was probably the failing Black drive.

Tip: For desktop use not in a RAID configuration these need to be formatted as GPT drives in Windows. I run these as AHCI. However, if you want to run boot time Hitachi or other test software, you may need to set them as IDE temporarily in the bios for the software to see the drives.

The old 2TB Hitachi is going into a RAID array now that I purchased 3 more identical refurbs from a NewEgg vender at a decent price.

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 4/1/2016 10:56:00 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGone are the days of the deathstar

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: Good price performance for a 4 TB drive
Newegg's usual super fast shipping
Very well packed in the retail box by HGST

Cons: Maybe not the fastest drive out there, but still OK

Other Thoughts: The drive works great so far. I've only had it a week so I'm just giving initial impressions, and I'll revise this review if anything changes. I have 22 TB spread over 9 drives and this one benches around the middle of the pack. ~ about 130 MB/s, but that's with it now 70 % full.

I'm not using this in a NAS setup, so I'm not taking full advantage of the drives firmware. But anyone looking for a good storage drive or even a multimedia drive then this might be the ticket. The price is good, it has a 3 yr warranty which seems pretty standard for NAS \ Raid \ storage drives. I have this in a JBOD external box. It's just for a backup that gets turned on once a week. But I wouldn't hesitate to pick one up as a Non OS drive, for vid editing or whatever.

If you haven't seen the Backblaze study then Google it. HGST comes out on top for reliability. I think the days of the deathstar are over.

Did you find this review helpful? Yes No

  • Mihai R.
  • 3/31/2016 1:35:43 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDOA

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: - Newegg issues a full refund quickly and payed for return shipping

Cons: - Got the drive, installed in PC, started making clicking sounds and motor spinning up/down in a loop, BIOS wouldn't recognize the drive

Other Thoughts: - Bought another model from a local shop where I can return it quicker if this happens again
- Maybe it was a fluke but I'm not buying more than one drive every 5 years so I couldn't say

1 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/25/2016 8:11:18 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsHighly reliable drives

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: very reliable. Ordered 5 of these, all pass HDTune Pro Test.

Cons: Speed not as fast as the 6TB. I got average speed of 130-140MB/s on 4TB and 160MB/s on 6TB, but this is expected since the 6TB has higher density and thus the head can scan more data with minimum amount of movement.

Other Thoughts: Every time I buy new drives, I always run them through HDTune's "Erase" and "Verify" test to make sure both the read and write have no problems before putting them into use. I ordered 5 of these 4TB drives early these month, all pass HDTune Pro Test. I am satisfied.

2 out of 2 people found this review helpful. Did you? Yes No

  • John G.
  • 3/24/2016 3:44:33 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsI currently have seven humming in my FreeNAS raidZ3 array.

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: Fast, works good and survived a four pass badblocks test.

I have not done any major file transfer testing mainly due to the fact that a gigabit network link is currently the slowest part of the whole system. However creating a dataset that has compression turned off with DD gives me the below results(note since NewEgg filters comments you will need to look up the correct command structure if you want to do this):

dd if=/dev/zero of=testfile b#s=1024000 count=50000
50000+0 records in
50000+0 records out
51200000000 bytes transferred in 95.467597 secs (536307623 bytes/sec)
dd if=testfile of=/dev/zero b#s=1024000 count=50000
50000+0 records in
50000+0 records out
51200000000 bytes transferred in 59.494667 secs (860581335 bytes/sec)

That is a 47.68GB file Written in 95.467597 seconds and read in 59.494667 seconds. In other terms write at 511.462805748MB/s and read at 820.714316368MB/s. CIFS tops out around 130MB/s on a gigabit connection. In the future I hope to upgrade to some 10GB networking cards but at the very least this should keep me going for the next few years.

Cons: No smart conveyance test. The 3TB WD green has one yet this drive does not...

It probably will not get you in with the ladies unless they are geeks too though they are likely already taken. I am sure somewhere out there someone may have proposed to marry my computer though since the drives are so crazy fast it's a lot of hardware but 14TB of USEABLE space at SSD speeds....

Other Thoughts: This is in my Dual Xeon E5640 SuperMicro X8DT6-F, 48GB ECC ram FreeNAS system.

I currently have 2.1TiB used and my latest scrub took about 1.7 hours to complete. This is a raidZ3 array with 3 drive redundancy, What that means is basically if I load ten TB of data on it and up to three drives fail EVERYTHING is still intact.

I am using the in FreeNAS a FreeBSD variant and did a short SMART test followed by a four pass marathon of BadBlocks. After a short and long SMART test the drive was performing just fine. For those unaware of what bad blocks does here is a little info:

Badblocks performs a pattern write to the complete drive followed by a complete read. The patterns are, 01010101 10101010 11111111 00000000

Badblocks and smart testing is about 560 minutes per pass. A smart long test is a single pass while a complete badblocks pass is technically two full passes, one to write to the entire drive and one to read. This puts the drive active for around 84 hours straight. If it can pass that with flying colors then I think it's safe to trust with my data.

If you are getting a drive and not checking it for problems before you put your important data on it then do not complain when there is an issue. You have to think about how complex these things really are.

In 1956 a five MegaByte hard drive was nearly as large as a two refrigerators side by side.

The heads flying over the media float on a cushion of air about 3 nanometers over the disk which in this drives case is spinning at around 5400 RPM. This is the equivalent of a 747 flying at around mach 800 less than 1 centimeter from the ground counting every blade of grass while making less than ten unrecoverable counting errors in an area the size of ireland.

5 out of 7 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/18/2016 10:53:54 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDo not purchase for desktop computer use.

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: 4TB

Cons: Slowed down my whole system, just by adding this garbage drive.

Other Thoughts: Might be good for a server, just terrible for anything else.

2 out of 13 people found this review helpful. Did you? Yes No

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Item#: N82E16822145912
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