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Seagate ST380005SHA10G-RK 4-Bay 8TB BlackArmor NAS 440 Network Storage Server

  • 4-Bay
  • Usage High read/write performance with RAID
  • 8TB (4 x 2TB)
  • 2 x 10/100/1000M
  • 4 x USB2.0
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Learn more about the Seagate ST380005SHA10G-RK

General

Brand
Seagate
Model
ST380005SHA10G-RK

Interfaces

Port RJ-45
2 x 10/100/1000M
Port USB
4 x USB2.0
HDD Interface
4 x SATA (4 x Bay)

Configuration

Form Factor
4-Bay
Operating System
Supports Windows XP, Windows Vista operating systems and Mac OS X 10.4.11 or later

Hard Drive Performance

Included HDD Capacity
8TB (4 x 2TB)
RAID
RAID 0, 1, 10, 5, JBOD
Rotational Speed
7200RPM

Conveniences

Supported Protocols
CIFS, NFS, HTTP, HTTPS, FTP, Bonjour, Microsoft RALLY

Features

Features
RAID migration/expansion
Change RAID configuration or upgrade to larger drives without reformatting
ADS support for Windows server 2008
Share-level encryption
Safeguard a single folder instead of the entire volume
Incremental and full-system, scheduled, automatic backup for network-connected PCs using Windows XP and Windows Vista operating systems.
Secure internet access from any popular web browser – no special software required.
Hot-swappable, user-replaceable drives — no tools required.
Four USB 2.0 ports for external drives, printers and UPS (uninterrupted power supply).
Offers the level of security that is right for your business – from individual files to entire volume encryption.

VMware Ready, certified storage solution for VMware virtual environments

iSCSI Support - Add high capacity storage to servers that support iSCSI

Microsoft(R) Active Directory 2003/2008 support including real-time importing of a domain’s user and group organizations—along with individual access rights—and automatic detection of a domain server’s IP address

Seagate Volume Recovery – Allows you to recover volumes when drives are accidentally removed

BlackArmor NAS Active Directory Improvements:
- Automatically import all users, groups and child domains and their access rights directly from an Active Directory domain. All rights remain in-sync. Attributes are presented real-time in the BlackArmor Manager Web interface.
- Ability to apply ACLs (Access Control Lists) as-is from the Active Directory domain. No adjustments to user or group access are needed.
- Secondary domain controllers can be configured and automatically activated through the BlackArmor Web interface.
- All user and group information is synchronized in the event of a power cycle to the BlackArmor server.

The Seagate NAS Tech Support # for your product: 1-855-732-4627(1-855-SEA-4NAS)
Usage
High read/write performance with RAID

Manufacturer Warranty

Parts
5 years limited
Labor
5 years limited

Quick Info

Warranty

  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years


Customer Reviews of the Seagate ST380005SHA10G-RK

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  • Anonymous
  • 9/19/2012 3:12:05 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat NAS for my business

Pros: Easy Remote Access, Easy Setup, Can also backup my workstations with Acronis. Lots of RAID options and fast building too. It has dual gigabit Ethernet ports in case one goes down. I also like all the extra USB ports.

Cons: The blue lights are bright at night...

Did you find this review helpful? Yes No

  • Anthony L.
  • 9/19/2012 2:09:14 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsLove Acronis

Pros: Raid 5
7200rpm drives
Acronis

Had my laptop hard drive fail but luckly backed it up with acronis to my Blackarmor. Was very to reload the backup image onto the new hard drive.

I also use as iTunes server and can access it on my phone.

Cons: Aging but the price is lower now so still a good deal.

Other Thoughts: Acronis is bundled

Did you find this review helpful? Yes No

  • Michael W.
  • 8/29/2012 11:58:19 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsAdditional review

Pros: none

Cons: I ended up returning the drive after having nothing but issues with the advertised functionality. AD integration did not work, making it useless as a network share. iSCSI functionality was limited to 2tb, which is not an iSCSI or Windows limit. Seagate's implementation was formatting the drive with MBR, as best I can tell. Therefore, it was not useful as an iSCSI target unless I wanted to use less than 2 tb volumes.

Manufacturer Response:

Dear Mike,

This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with your BlackArmor NAS 440 drive. There is a 2 TB limit for iSCSI due to the iSCSI target being detected properly. This is due to the Ext3 file format for our Linux distribution.

Here is a support article for integrating AD with our Seagate Blackarmor 440. This also covers troubleshooting for common issues encountered:

http://knowledge.seagate.com/articles/en_US/FAQ/209391en?language=en_US

If you have any remaining questions or concerns, we would be happy to help further. If from the US or Canada our contact number for technical support is 800-732-4283. If outside of the US or Canada please try us here under Technical Support (choose your region):
http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

0 out of 1 people found this review helpful. Did you? Yes No

  • Michael W.
  • 8/28/2012 1:33:11 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsSeagate Blackarmor 440

Pros: relatively good price for 8tb unit

Cons: Where to start. The device did not work out of the box. Two drives did not even power up. I had to download a file to manually reset the device to factory settings. Next, no iSCSI features were available in the menu. I had to update to the latest firmware to solve that. Next, I joined my Active Directory domain successfully, but none of my AD users or groups are appearing for me to assign permissions. I don't know what I am supposed to do to achieve that integration. The device is only useful as an iSCSI target if I cannot assign rights to a share from existing users and groups in my domain.

Other Thoughts: I think Seagate needs to do a little better job before releasing a product for sale. Very poor quality control. The device advertised having AD integration, but I am not seeing it.

Did you find this review helpful? Yes No

  • David G.
  • 3/28/2011 4:18:04 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsnot reliable

Pros: Abundant features: iSCSI with new firmware, mirroring to 2nd NAS, Recycle Bin, AD integration (working now), etc...

Inexpensive.

Cons: Where to start. Up until the last firmware update, many things didn't work. AD integration didn't work. Backing up via the drive mirroring didn't work. The units (I have two of them) constantly gave fan and network errors. It was just horrible.

With the last update (and may be some version before), most of the cool stuff started to work. They even added iSCSI support which I've been anxious to try out.

There have only been a few NIC errors since the update.

Today came the deal breaker. Yesterday, a drive gave a SMART error and appeared to fail. This morning, we came in to replace the drive but the unit was locked up; no web or file access. The failed drive showed orange. We rebooted and it came back up with everything green but no Volume.

Do a search on the Seagate tech support forums for "Volume Failed" and you'll find a number of people since Q4 of last year until now with the same problem Drive fails in a RAID5 and DATA GONE. "Volume Failed."

Other Thoughts: I'm not really even sure the drive actually failed at this point. Seagate support said there was nothing they could do and they weren't responsible for my data. Very poor attitude. It's funny that I'm the second reviewer on here with the same issue.

There are, and have always been, some serious problems with the firmware on these units. AVOID LIKE THE PLAGUE if you value your data.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jonathan M.
  • 9/21/2010 1:44:14 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsSelf destructed and took my data with it

Pros: Works well as a paperweight

Cons: After six days of use I received SMART failures on one of the drives that were bundled with the unit and fan errors as well. I shut down the unit via the web interface to take a look and see if I could spot anything immediately obvious that was wrong with the fan. Seeing nothing out of the ordinary I closed it and powered it back on. At that point it reported my data volume as "failed" even though it still tells me that I have three good drives which were working quite fine as a degraded RAID-5 before I shut it down.
All my data is lost. I will never buy another seagate product again.

Other Thoughts: SMART reporting provides no additional information beyond FAILED or PASSED. This is completely useless for trying to diagnose the cause of the failure.

Manufacturer Response:

As with any hard drive, when it gets SMART errors it needs to be replaced. The NAS 110 has a 3 year limited warranty and this product would be replaced without any questions or charge. For an RMA, please call 1800 SEAGATE, option 1, then option 3 and hold the line to get a live Support Agent to assist you with your return. Warranty related support calls are always no-charge calls for Seagate customers.

1 out of 1 people found this review helpful. Did you? Yes No

  • Boerre H.
  • 5/22/2010 6:12:55 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

3 out of 5 eggsQuirky but nice

Pros: You get an ARM-based Linux server with 4*1.8 TB drives.
It's very quiet.
Changing broken drives is very easy, with no tools required.

Cons: NFS is horribly broken. Don't activate it for ANY account, or you open up for that account being allowed to read all other user's files. It's seriously misconfigured from the factory, and a gaping security hole.

Samba is partially broken too; the programmers who set this up didn't understand groups, so each user is added separately to access list for shares when you use group access. Which is fine for 2-3 users, but kills the device when you have dozens of users, and each file access has to check against enormous access control lists.
Windows security permissions don't work, because the devs chose the wrong file system for Samba.

If you enable all the features (NFS, FTP, media server and world access) at the same time, the web interface stops working after a while as it runs out of memory to serve web pages. This is partially due to the Acronis backup license server, which keeps on running even if "disabled" in the web interface, gobbling up around half of the limited 256 MB.

Other Thoughts: The good thing is that it's easy-peasy to hack a telnet root account on this device, so you can correct the above mentioned problems yourself. If you know Linux, that is.

The hardware is nice, and it's immensely configurable once you obtain telnet access to it; think of it as a Kurobox without the documentation.

Manufacturer Response:

We wanted to respond to your concern regarding the NFS and Security. We were aware of this issue and have resolved and you are now able to go to seagate.com and obtain the software download to fix this issue.

4 out of 4 people found this review helpful. Did you? Yes No

  • Ryan P.
  • 4/30/2010 12:18:44 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsIncompatibale Disater

Pros: Price is good, setup and web GUI are simple

Cons: Not compatible with Apple OSX 10.5.8 or 10.6 although it is advertised as such. Very poor development and customer service standard for troubleshooting.

Other Thoughts: The drive was designed prior to the updated Apple OSX and unfortunately Seagate did not factor in upgargde development for Mac users. Therefore it cannot be patched unless you erase a reformat all 8 TB.

Manufacturer Response:

Hi Lonestar,

Seagate is aware of the Mac issues and we are currently working to address them. In the meantime, you can map the device via SMB. Based on your review, we are not certain if you tried this already, so we wanted to bring this up just in case you had not.

0 out of 5 people found this review helpful. Did you? Yes No

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