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Item#: N82E16822148888

Seagate GoFlex Desk Kit 1TB USB 3.0 3.5" External Hard Drive STAC1000103 Black

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  • STAC1000103
  • USB 3.0
  • 3.5"

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Learn more about the Seagate STAC1000103

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Seagate STAC1000103

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4 out of 5 eggsGood Drive, Opportunity for Greatness Lost.

Pros: Concerning the hardware itself, there wasn't much not to like about this external hard drive. In a sea of similar designs, I wouldn't say it does much to stand out in terms of appearance, yet it doesn't detract from being visually appealing. The device is not overly space consuming and keeps a fairly trim profile for housing a 3.5” drive within. The outer finish is a glossy plastic, yet not too glossy as I didn't seem to have any issues with it picking up excessive amounts of fingerprints.

Connectivity is flexible in that it can connect via USB 3.0, FireWire and e-SATA. Of course, this is accomplished through the use of different proprietary cables, of which only the USB 3.0 cable is included with the device. Still having the option available is a nice touch. In addition, while the cables are proprietary, they are only so to Seagate External Drives in general, not to the specific device being show here. So if you invest in the different cables, they will work with a host of other Seagate drives.

The length of the included cables are nice also. They are longer than a normal portable drive, yet not so long that they leave a tangled mess on your desktop.

Durability and Longevity is often a tough thing to determine in such a short time of ownership. But I put forth my best efforts attempting to utilize it as much as possible within the last month or so. With Windows 8 being released and doing backups and installs and with frequent fall game deals and moving data around between machines, I managed to write and read a lot of data to and from this drive. I used USB 3.0 connections on all the machines, and while doing so, I never felt the drive was holding me back and was able to easily accomplish my work all while using this drive.

Cons: As an external hard drive, it doesn't have much in terms of differentiation opportunities. It does a few things here to set itself apart. So that is where I focused much of my criticism.

Connectivity. Yes the drive can connect to a lot of different interfaces. Yes it's semi-elegant in that it does so through the same port. However, one, you have to purchase any other cables beyond the included USB, and two, those cables are only useful for their current line-up of external drives. They don't work on past products, and who's to know how long Seagate will support the design. My guess is that it will probably be around for a while, so that you could upgrade the size of your drive and still have your purchased cables work. That's just a guess however. A quick search on Newegg turned up no current results for buying these cables. I couldn't even find them on Seagate's site themselves. The old cables for the old products could be found. But of course they incompatible.

Another area where Seagate tries to provide distinction in its product is by what's included on the drive at purchase. While purist and enthusiast would most likely prefer a totally empty drive, most external drives today ship with some type of software on them that helps facilitate some basic interactivity functions with the hard drive. Most common is some type of backup software. In this regard, Seagate is no different as they do include their Seagate Dashboard software.

My opinion of this software is normally indifferent. Personally I don't find it useful, but I can see how some could. This time around though the take on the dashboard software is a bit appalling for a few reasons. The dashboard software I received, provide nearly nothing useful, not even for casual users. There is little to no good information concerning the state of the drive itself.

It does have backup software included. The software is provided by a company called Memeo. I've never heard of them, despite their claims of 40 million customers on their website. The software included is a reduced version of their Premium product. It's extremely limited in terms of what you can do with it. It's only purpose in being included is a launch point to get you to go spend $50 on their Premium software to unlock some halfway useful features. There are plenty of better and more affordable options available to accomplish the tasks being sold. It doesn't stop there. The serves more as a store front for the entire line of Memeo products.

Another minor issue with this drive is that it has no power switch. The device does seem to go into a lower power state when the PC it's connected to is powered off however. However at one point I couldn't get the device to respond. I had to remove the power source and reattach it to get the drive to start working again. Automatic powering is nice when it works, but manual powering could have been included alongside it.

Other Thoughts: So would I recommend this drive? I don't see any reason not to recommend it. It's an external hard drive and it does exactly what an external hard drive should do. I did my best putting the device through its paces and used it regularly for well over a month now. Other than one time where I couldn't get the device to respond, it worked flawlessly the entire time. It never seemed sluggish or hampered by its interface in anyway. It seemed to stay cool and quiet also. Its casing is vented and I never noticed any excessive heat escaping. Its visually attractive and unobtrusive with its size.

So why would I buy this over a competitor product? I can think of a few reasons, but only a few. So you have to ask yourself if these things mean anything to you.

1) You prefer the Seagate brand. While I'm of the mind that brand names amongst hard drives is often worth a horse a piece, there are no double people who have a preferable brand. If you prefer Seagate as opposed to others, this drive (or any other size variation of it) is your drive. If you are indifferent to such things, you may want to consider other factors.
2) You prefer the single point interface design for multiple connectivity. While I never got the opportunity to try it, because only included was the USB 3.0 cable, it does support other interfaces and it does so through the same interface on the drive. While it may be proprietary (at least I think it is, I haven't seen it elsewhere) and the alternative attaching cables are nowhere to be found yet, it's all the same an elegant solution.

Beyond that, I can't think of anything distinguishable to set it apart from the competition. But that doesn't detract from it being a very good drive.

I did some very basic benchmarks on the drive using AIDA64's built in disk benchmark tool. I made sure to use the USB 3.0 interface as oppose to USB 2.0. I ran the benchmark multiple times through the month of using the drive and the performance stayed fairly consistent. For linear reads the drive usually returned results around the 160 MB/s mark. Random reads were usually between 90-100 MB/s. I'm not really into benchmarking external drives, so I don't have much in terms of comparative numbers, but the results seemed fairly impressive to me as I know it was outperforming other internal hard drives I already owned.

Finally, the software shipped with the drive was simply not good. Had it been something of worth, I would say this drive was great as a total package. The choice to ship software that acts more like a storefront than a backup solution was a poor one in my opinion and it's something I feel they should remedy. But unless you really are dependent on the drive shipping with a good software solution, I wouldn't allow it detract from purchasing the drive.

At the end of the day it's a good reliable drive, albeit not a great drive.

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3 out of 5 eggsNice features, drive falls short

Pros: USB 3 Speeds are great. Versatility to use firewire if you want to go back & forth between PC's is nice. However, I did not get to test out the dock because it was not included with this HDD. The form factor is a nice hardware design, not overly large & nice compact, and sturdy seeming.
Interestingly one of the biggest pro's of this external HDD was that it didn't work as it was supposed to. The documentation states that when you plug the drive in the software will auto-install. Call me old fashioned but I like to have control over what happens with my PC, so it was a welcomed error that they did not automatically install their software.

Cons: It's a subjective con, but I prefer a power brick to a big adapter at the plug. This adapter took up 3 plugs on my surge protector.
Lack of power button is an issue, again this may be fine for some, for me I prefer to be able to power off the drive when not in use to conserve energy/drive life, a power button is easier than having to remove the usb cable &/or power cord.
Capacity lights, to me it's a waste of energy, and a silly design, they have bars of light to denote how much of your drive is filled up.
Time remaining was never correct. No side feet for laying drive on the side.

Other Thoughts: Couple thoughts - would have liked to see a dc to dc cord in addition to the standard ac power.
Software didnt really give you any indication of what it even does.
1 gb file - avg 32 sec (went first 3/4 at over 120mb/s then dropped down to 32mb/s and froze up, it seemed like it didnt know what it was doing)
100 mb file - 11 sec with same 3/4 freeze.

USB3 speeds to/from SSD
1gb file avg 11 sec (same 3/4 freeze)
100mb & less, instant transfer, no delay

USB3 to/from sata3
16gb single mkv avg 2 min
16gb folder 2000 items 3min 53 seconds
16gb folder 5800 mp3's 4 min 36s

Reformatted drive to remove software, it worked fine, when plugged it back in, I had to reformat the drive again & add it in drive manager.

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5 out of 5 eggsAbove Average

Pros: I was very surprised with the quality and styling of this drive, I have owned many external drives in the past and this model has to be the absolute best. The "Memeo Backup Software" the drive ships with was so very simple to use and many wonderful features such as Data encryption and you can even turn off the led lights on the drive if you wish.The drive base is detachable so you can plug in an other "Seagate" hard drive,other brand drives will not be recognized,and there is an optional FireWire 800 cable. The USB 3.0 cable is 4 ft and is of good quality and the power supply is small and only uses 5 watts, and has a 2 year warranty. OK Newegg Members here is the greatest thing about this drive, you are not gonna believe this! This unit has a Seagate Barracuda ST1000DM003 7200 RPM 64MB Cache SATA 6.0Gb/s Here is the Item #: N82E16822148840 to see the full specifications. I believe the reason behind this is that Seagate was going to phase out 5400 RPM drives.

Cons: NONE

Other Thoughts: I really do like this external drive a lot. The 7200 RPM drive is just to good to put in and external enclosure. I tested this drive quite a bit and here are my results, USB 2.0 avg. 26.5 and USB 3.0 avg. 38.5 I just had to test the drive out of the enclosure and i got a max read of 192.7 MB/s on SATA 6.0Gb/s I would highly recommend choosing this unit over anything else, I guarantee you the competition does not use 7200 RPM drives. Ooh and for you Mac users, on the drive, you'll find a customized version of an NTFS driver for Macs and reformatting for some mac applications may be necessary to make the drive work properly to get full functionality.

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5 out of 5 eggsSeagate GoFlex 1TB USB 3.0 Black External Hard Drive

Pros: USB 3.0.
This thing is EXTREMELY QUIET.

It comes with a 4 LED light gauge to indicate HOW FULL the HD is getting. NOTE: Software installation IS Required for this.

Comes with (SO CALLED) Backup Software.

There are going to be some things that I WILL NOT be testing. I won't be testing the Software that runs the light gauge that shows HOW FULL the HD is getting. Mostly because ANY program that runs in the background eats up memory, & will probably slow the system down. Nor will I be testing Seagate's Backup Software (Memeo Instant Backup) because, this is ONLY a TRIAL Version that DOES NOT have all the Bells & Whistles that other programs have. PLUS even if you were to buy the PREMIUM Version it has a limitation of 50,000 files AND (quite frankly) I have MUCH better software already installed on my PC.

When I connected the HD to my USB 3.0 port I didn't get ANY type of indication on my PC that a USB 3.0 device was connected, so I'm REALLY NOT SURE if it's running AT USB 3.0 SPEEDS OR NOT. So for my testing purposes I'm going to try & transfer a series of files (81 files) totaling 100,475,168,300 GB over to the HD. First using the USB 3.0 interface & then using USB 2.0 to transfer the SAME files & time the difference to see what I get. This (I HOPE) will give me some indication of the speed (AND CAPABILITIES) of this HD.

Just so you know, I have my 3 PC's optimized for SPEED. The F-A-S-T-E-R the BETTER. Just like my cars. I know, I just got a $111.00 speeding ticket this past weekend. Just my luck...

I'll be using ""System Commander 7.55pb2"" for the test to copy all of the files instead of MS Windows Explorer. I find ""System Commander"" to be 500% better than MS Windows Explorer at everything I use it for & I get better & faster results & more info that I want to be informed of.

While the files copied, I noticed that the transfer rates (in BOTH USB's) would just chug along nicely up until it got to the 96-98% mark, then it would pause... The pause time on the USB 2.0 was MUCH LONGER than the USB 3.0. This makes a HUGE difference! OK... Here's the results of my test.

Transferring 81 files (totaling 100,475,168,300 GB) of space @

USB 3.0 = 22 Minutes 55 Seconds...
USB 2.0 = 1 Hour 2 Minutes and 36 Seconds...

All I can say is W-O-W!!! I knew that USB 3.0 was faster than 2.0 but I didn't know just HOW fast. Now I do. Plus it's nice to know that my USB 3.0 port DOES work. In the past, I've been using an old USB 2.0 External 2TB HD to transfer ALL my files over to my 24TB Server. I do this instead of using my network & eating up ALL my bandwidth. I used to start the transfers, then go to sleep & wake up & it would be done.

Now it kind of makes me wonder which is faster, FireWire 800, 400, OR USB 3.0??? Now I'm considering changing ALL my USB 2.0 hardware over to USB 3.0. Better yet, I think I'll wait for USB 6.0 OR USB 10.0...

Cons: I share a house with 4 other Computer Geeks, which makes it nice. It also makes for some INTERESTING conversations, let me tell you. Three of the us have PC's (in some cases MORE than 1 each) and 1 person has a MAC (who we're ALWAYS joking with). Normally for this type of review, once I got done testing it for PC compatibility I would turn it over to the MAC guy so he could test out the MAC compatibility and then rate it. Regretfully, he is away for a month, so I'll have to pass on that end of the test. But honestly, seeing how well this part has worked so far, I really doubt if there will be ANY problems with the MAC compatibility end. Just to let you know.

ONLY 1TB. I would have preferred to test one of those NEW 3TB HD's just to see how they perform. Oh well...

1. EXTREMELY EASY TO TIP OVER. I know, I did... Much to my regret.
2. A SHINY PLASTIC CASE (ANOTHER fingerprint magnet). Oh well...
3. It uses a PROPRIETARY USB 3.0 Cable. If you lose it (OR BREAK IT) you're screwed.
4. It comes with a Wall Wart (which I HATE)! This one eats up 2 1/2 spaces on my power strip. BAD design (SIMPLY TERRIBLE). And good luck trying to replace (OR FIX) it.

The Software comes Pre-Installed ON THE HD itself (SHAME on you Seagate for NOT INCLUDING a Driver CD). You have to RUN ""SETUP"" once the HD shows up on your PC. The MANUALS (there are OVER 20 different Languages) are on the HD as well, along with ALL the other programs for this HD...

So far, I have only seen 1 company that addresses the heat issue that MOST external drives have (and they DO heat up eventually) by putting a fan (OR FANS) on their external enclosures. Normally, the TWO biggest HD killers out there are HEAT & SMOKE. I know, I'm a heavy smoker & I have to replace ALL my HD's about once every year (sometimes sooner). Every HD that is sold comes with what they call a ""MTBF Spec"". You can look up the ""MTBF Specs"" for your HD by going to the HD Manufacturer's Web Site and looking at the Spec Sheet for your HD. This ""MTBF Spec"" tells you ROUGHLY how many hours the HD SHOULD last for (under PERFECT conditions). IF you smoke, this will greatly degrade this time & kill your HD sooner. Plus you stand a greater chance of dying sooner yourself OR getting cancer. NOT a good way to go.

After running my tests, I stand corrected. THIS UNIT does NOT produce ANY HEAT! The test I ran took roughly 1 1/2 hours and DID NOT produce ANY HEAT at all. I stand corrected Seagate. You did an AMAZING JOB... NO heat??? How did you do that??? If I didn't see it for myself, I wouldn't have believed it. Simply amazing!

Other Thoughts: In reality, I'm kind of tempted to open the case just to see what type of HD they put inside this puppy & to see how they control the heat issue. But if I do this, I void the warranty, so I won't, Maybe AFTER the warranty expires I will, but not till then. BUT it is tempting... I must say that I am TOTALLY SURPRISED that this HD has NO HEATING ISSUES! Shocked, is MORE like it!

At one point in time, Seagate used to make a pretty good Backup Program back in the days past. WHAT HAPPENED Seagate??? Come on... Giving the customer a ""TRIAL"" Version of Backup Software? REALLY??? Not only that, but IF you elect to buy the (so called) ""Premium Version"" of the Backup Program, it has a limitation of 50,000 files PLUS it WILL NOT backup Windows System Files (EVEN WORSE). WHAT good is that. Thankfully, there are MUCH better Backup Programs out there to be had. ""Acronis"" is one that comes to mind and there are others as well.

Even with all the PRO & CONS would I buy this HD myself??? IF it was the 2TB or the 3TB model & had the SAME FEATURES, YES!!! A 1TB? Probably not.

Would I recommend this HD??? YES TOTALLY!!! Minus the software side, it's a GOOD PRODUCT overall!

I'll tell you Seagate, you really have a GREAT ITEM here, BUT it would be a MUCH BETTER product with some better software.

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5 out of 5 eggsSeagate Free Agent GoFlex Desk USB 3.0 1TB External Hard Drive STAC1000103

Pros: Design is really sharp for a desktop external drive. USB 3.0 interface is fast on a true USB 3.0 capable computer. Included backup software works well for me in Windows 7 and keeps your files backed up. Will also encrypt files if you so wish. Base can be changed out to Firewire 800 interface by purchasing the firewire base through Seagate. As it is, the USB 3.0 version is compatible with USB 3.0 and USB 2.0. Footprint on desktop is very minimal when using the drive in vertical position. Provided USB 3.0 cable is long enough for most desktop use and is well shielded. The front of the drive has a “fuel gauge” or capacity gauge giving a visual reference to how much space is used/left on the drive. Backup software on the drive can also be use with Mac, with a special NTFS driver available on the drive itself for installing on the MAC system. Scheduling software works well for scheduling backups at fixed times. Warranty is two years, which is good for any external hard drive. Seagate customer support is excellent having dealt with them before, they take care of their customers.

Cons: Does use a wall wart, but this really shouldn’t be a con since it is a 3.5” 7200 RPM drive inside in the housing. The exterior of the case, though it is very pretty, is a dust magnet if you are in a dusty environment. The case is plastic, but I wish drive makers would at least allow for some metal framework on the exterior housing of the drives. If this drive fell, I wouldn’t count on the external housing to be intact. Still, I won’t deduct an egg for that, since this seems to be the norm with all external drive manufacturers at the present.

Other Thoughts: Now for the specs and the nitty gritty. The Free Agent GoFlex external USB 3.0 drive in the 1TB size, comes with 931GB of free space. The included backup and scheduling software and auto registration files on the hard drive take very little space. The drive in the housing is identified as a Seagate Barracuda ST1000DM003 drive spinning at 7200 RPM with a 64MB cache. This is a true SATA III (6GB/s) drive. I have one of these in my two computers used as a boot drive, and it is very fast for a standard drive, and reliable. For using in an external USB 3.0 drive, this would be good choice for speed.
Speeds: In USB 2.0 mode, ATTO reported Read at 30.8MB/s, and write at 29.11MB/s. Crystal Disk Mark reported 30.7 MB/s read, and write at 29.59MB/s. In USB 3.0 mode, ATTO reported
122.6 MB/s read, and 120.9 MB/s write. Crystal Disk Mark reported 123.1MB/s read, and 121.9 MB/s write. The USB 3.0 speeds fall right in line with the external eSATA drives I use for storing movie files. Those external drives are on a SATA II interface port. All in all, I was impressed with the USB 3.0 speed . I really like the looks, feel, and components used on this drive. I think Seagate has a winner here. This has become one of my main backup drives for files because of the speed it has, and I know the drive is a reliable one. If it fails, I know Seagate will take care of the problem. Good visual design, good components, good cable length, nice backup software on the drive itself for Windows or MAC systems, and a good warranty equal 5 eggs on this product.

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3 out of 5 eggsDisappointing

Pros: Upon unpacking, I have to say that I was very impressed with the drive at first glance. Although it’s a bit big, the enclosure has a nice, solid finish, and it does not seem to skimp on details such as the Seagate logo, the top port vents, rubber feet, etc. Upon installation, you can’t help but notice that the drive is completely silent. I have for years now owned an external enclosure that made it a real pain to keep on my desk due to the noise level – not so with the GoFlex.

Another thing one may notice is the nice white accent lights. I’m so fed up with blue lights being on every single device possible that a switch to a different color is always welcome. The fact that the white compliments the black great is even more of a bonus. The drive came completely shrink wrapped to ensure it would have absolutely no scratches upon delivery, and I have to say I was impressed with how solid the drive stands on a vertical position. There is no fear here that the drive will be easily tipped over.

The provided cables for the drive have appropriate length and installing the software was as easy as opening the drive in Windows and running the installer. No complaints as far as the quality of the build of this drive and the finish on it. Having had several Seagate drives before, I also imagine there will never be a real problem with the performance of the drive. While transferring files between two USB 3.0 drives, I was able to attain burst speeds of up to 110 MBps.

Cons: The software. Quite frankly, everything about this drive but the software is worth five eggs. It is so bad, that this alone warrants a rating of three overall.

Where to begin? First thing you will notice is that apparently Seagate has either partnered, affiliated, or delegated part of its backup solutions to a company named Memeo. Having never heard of this company, I was surprised to find several prompts during the installation of the Seagate software to not only install but also purchase Memeo software. I skipped those installs knowing that my prior drive had a very competent Seagate solution that came with the drive, so I proceeded like normal.

Once I launched the Seagate Dashboard, however, I noticed something pretty critical: there were no backup options from the Seagate Dashboard software. Completely appalled and confused, I went back and installed the free version of the Memeo software included (the non-trial version), thinking that this drive could not possibly come without a competent backup solution. Well, I was wrong.

Upon launching the Memeo software, I was faced with one choice alone: their simple backup option. You don’t get to choose the files, or how often, or in what manner anything gets backed up. You simply get to press “backup” and let the software do the rest. While this option may be great for completely tech-illiterate users, for anyone near a power user level, this is pretty much unacceptable. I tried tweaking the settings on the software to where only my user files would be backed up, but the software has been locked to prevent the usage of this option, which begs the question – why even bother including it?

So I decided to go and take one last look at the premium Memeo options, and found that indeed you *can* have this drive behave like a proper backup drive – but only if you pay for the premium software. I can’t say I was anything other than baffled to know that a company like Seagate would not allow a user to choose which files to back up on their free software when there are so many manufacturers (including Seagate themselves!) who offer this same service at no cost! This one error, in my opinion, brings the value of the drive significantly down.

Other Thoughts: I wanted really badly to like this drive. Recently I got my hands on the Slim drive from Seagate and that drive came with a very simply, yet straightforward, Seagate Dashboard software. I was able to, within minutes, set up the drive and get the back up going. While there were still some glitches with how that software worked, it was much more advanced than anything that came with the GoFlex drive.

It seems like Seagate has decided to take a step backwards in what can only be seen as a money grab. Asking a customer to pay for a product, and then pay an extra premium for what should be basic features for a product, seems quite ludicrous in my book.

This is not to say that the drive is terrible and you should stay away from it. I would expect this drive to perform as well if not better than prior Seagate drives I have owned. The measured read/write speeds ranged from as low as 13MBps for small file writes to sustained bursts of 110MBps. Overall, I found the performance of the drive to be in the range of the 40-60 MBps mark. This could be a limitation of the slim drive I was using, but I highly doubt it as these numbers are pretty typical of a platter drive.

As a complete backup solution, however, this drive really falls short due to the software, and having to drag and drop files from one drive to the other just to get the files I needed onto it didn’t quite leave me wanting to recommend the drive. If the software is a non-issue for you because you either have your own set up or have alternate software you would use anyway, then it’s pretty hard to go with something better in quality than the GoFlex. But if on the other hand you’re looking for a simple, straightforward, and customizable solution, this drive will fall short of that.

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  • Ben C.
  • 4/20/2012 5:12:24 AM
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsUSB 3.0 is NOT Downward Compatible on this Product

Pros: I'm sure this is a fine drive...just didn't work for me.

Cons: I bought this to connect to my MacBook from late 2008, primarily for Time Machine backups. I currently have a USB 2.0 drive that is full, so this was to replace that. The vendor and the NewEgg page say everywhere that this is USB 3.0 but also compatible with USB 2.0. From the minute I hooked it up, I started to have strange issues occur. Large file transfers would hang up, trying to set the drive up for Time Machine backups would end in the backup hanging half-way through, and I could not even reboot my Mac with the drive plugged in. I talked to Seagate about this and after several tests, they informed me that there seems to be a problem with their USB 3.0 drives and Macs with USB 2.0, saying the USB 3.0 overwhelms the I/O channels. I was quite disappointed, as if I was told from the start this might not work, I wouldn't have wasted a whole day trying to configure it. I'm going back to solid USB 2.0 now, hoping for better luck.

Manufacturer Response:

Dear Valued Seagate Customer,

This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with our GoFlex Desk drive. We have updated our software that addresses some issues where the drive will hang up or freeze. Please try installing the following software on the web address below to see if this helps:

Our USB 3.0 connection will work with USB 2.0 as it is fully backwards compatible on a Mac. If you have a support case where you heard differently, please pass this case number along so we can research this case in more detail.

There could be some other problems with the data cable itself that may be causing these issues if the troubleshooting above does not help. In this case, please try the link below to speak with a support representative directly so we may assist further:

Best Regards,
Seagate Support

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Item#: N82E16822148888
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