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TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black

  • USB 3.0 port required for high-speed transfers
  • Available USB 3.0 or USB 2.0 port
  • Formatted NTFS for Windows XP,Windows 7, or Windows 8
  • 3-Year Limited Warranty
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Learn more about the Toshiba HDWC130XK3J1

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Toshiba HDWC130XK3J1

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  • robert g.
  • 6/19/2014 2:37:12 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsGreat design for a paperweight!

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: None

Cons: All cons. I would give this 0 eggs, if it were an option.

I bought this device at Best Buy and used it for about three months before it stopped working properly. I never moved it, knocked it over, dropped it etc.

The first problem was that the USB wire connection to the PC went bad. Had to replace that. Then the connection at USB port on the HDD went bad. The device would constantly connect and drop connection to the PC. Then the really bad news, I got the HDD drive needs to be formatted error. Knowing I would likely lose my data if I formatted, I opted not to format.

I called in to Toshiba and they told me that they would send me a coupon to replace the defective part. Great, but what about my data? They told me to take it to Best Buy for data recovery. I took it to Best Buy and they told me it would be $100 to recover the data. Mind you, this is something I could do myself, for free, but if I remove the drive from it's casing, then I void my warranty. I called Toshiba back and they told me that my hands are tied, as they do no data recovery and all they do is trash the drive upon receiving it. They went on to add that the warranty states that Toshiba is not responsible for the loss of data on a faulty device(naturally). Basically, I have to spend $100 extra or lose my data, all for my only fault being that I bought a defective drive.

Thanks Toshiba!

Other Thoughts: The drive had the potential to be a good drive, but was ruined by faulty parts and bad design. Toshiba had the potential to have good customer service, but their apathetic attitude and willingness to only do the bare minimum ruined that.

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  • MARK W.
  • 5/1/2014 11:05:45 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsGarbage

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: None

Cons: This drive is garbage. Newegg should not be selling it. As of this writing it has 88 reviews on Toshiba's website with an average of one star out of five. Why would anyone continue to sell a completely defective product? Worked for 3 months now RMA through Toshiba for a coupon to buy another defective drive. Great!

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  • Alexandra P.
  • 3/26/2014 1:35:37 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggswarning warranty issue canada

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: good performances on usb 3.0, buyed in april 2013 at newegg.ca.
great look,silent

Cons: drive failed in december 2013, when starting the computer a morning the drive started to ''tik tik tik'' and become not recognised by the computer (like something stuck inside)
tried to get warranty support ont toshiba canada website, not working because product is recognised to be sold to U.S. only so i go to U.S. support website that says to go to canadian website to get support, finally y call toshiba canada, i explain my problem they give me another phone number to contact, i wait another 30 min holding on the phone to get a receptionist that is getting informations for call back
(i will repeat the last procedure 4 times in 3 months and i still wait for a callback for thoses 4 times)

Other Thoughts: its a good drive but, if you are in canada and have trouble with the device, you will not have any warranty support from toshiba.

i will edit my review if finally one day i became able to return the drive to toshiba to have a replacement or a repair

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  • TIMOTHY G.
  • 3/14/2014 8:31:31 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsI have 2 of these, no problems, but minor design complaints

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Using both 2 TB and a 3 TB versions, no problems at all after ~ 1 year.

Works with no installations needed for Vista or 7.

Goes to sleep if not in use (could be a pro or a con!)

Reliablity so far: 5 stars
Features/design: 3 stars
Overall: about 4 stars

Cons: Goes to sleep unless you use a program such as "No Sleep HD" (free) to keep it awake. Not an issue for me as I use it only for manual backups. (no stars deducted, as sleep saves power and might be considered a positive by some).

Odd USB connector is not my favorite for durability, so I leave it plugged into the drive all the time. (no deduction)

No on/off switch. I simply "remove" using Windows "safely remove" before flipping off the power strip the drive is plugged into. (-0.25 stars)

Not quite as fast as advertised, but that's not unusual with claimed USB 2 and 3 speeds.

No obvious way to open the outer case opten without some damage. This is dumb. (-0.5 stars)

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  • Stanislav P.
  • 1/31/2014 6:13:34 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat for NAS or as Backup storage

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Aside from specs that you can find here, on newegg, an active spin-down is worth mentioning. If you don't read/write to this harddrive in a while, it will spin its disk down. Which is perfect for using it as a NAS system or as a Backup drive. The drive also has a separate power supply, which allows you to use it with raspberry pi without extra hardware.

Cons: none

Other Thoughts: I have two of these connected to a raspberry pi, running samba. Great, really power efficient NAS.

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  • Dennis J.
  • 12/11/2013 10:30:57 AM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsLove it

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Very reliable drive, store all my movies in digital form on it. I plan on purchasing another just like it soon.

Cons: None about the drive, don't have a USB 3.0 port to take advantage of full transfer speed.

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  • Midya R.
  • 11/28/2013 1:01:43 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsgreat while it lasted

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: worked amazing while i had it. great price point, but of course, as with most tech products, you get what you pay for, as you will see below.

Cons: my hard drive is now defective, i had a lot of important stuff on this drive and i did not thing that this thing would randomly stop working only after 1 year of use. this hard drive is a little loud sometimes, but nothing crazy. but yeah, this thing is very unreliable, would not recommend toshiba again. their customer service is also terrible, always busy. took me 2 weeks to get this thing RMA'd. will never buy toshiba products again!

Other Thoughts: it comes with 2 wires, one for your computer (speedy usb3) and one for the power, so just keep that in mind.

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  • Richard R.
  • 9/18/2013 5:18:07 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

5 out of 5 eggsWorks as it should

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: This drive was a gift so for me it was free.
It runs quiet, stores lots of data, works continuously w/o complaint or problem.
I have a WD My Book 3TB USB 3.0 and and Seagate 2 TB USB 3.0 and this Toshiba drive works just as well.
USB 3.0 cables are just like any other USB 3.0 drive cable and connections.
No better, no worse than WD or Seagate drives or cables.
Fast USB 3.0 speeds.
If you screw the cables up somehow you just need be more careful.
I've had no problems with cable / connection issues.

Cons: None yet
This drive along with the WD My Book and Seagate USB 3.0 3TB drives are not worth anywhere near $170.00.

Other Thoughts: Had this drive for 3 months w/o any issues at all.This has been a good trouble free drive.
If anything I'ed say this drive access time is approximately the same speeds as my Seagate and WD 3.0 external drives, typically between 100 to 260 MB/second.

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  • Anonymous
  • 9/6/2013 7:46:02 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsBeware DATA NOT SAFE!

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Got a cheap one due promotion.

Cons: Bad electronics design, sata to usb2/3 bridgeboard can't deliver enough stable power to drive int. 3.5 hdd, caused unreliable data storage!
WARNING! DATA are NOT SAFE on any Toshiba CANVIO 2T USB3.0 ext. hdd!, if using same buggy bridgeboard!

Because of bad quality/design of the sata to usb 2/3 bridgecard parts and the powersupply to the internal hdd.
ALL DATA are not reliable stored/access on the hdd, because the hdd can't get a proper powersupply.

You can read all the bad reviews on many sites about many new usb 3.0 Toshiba external hdd, with hdd failures sooner or later.

I'm an electronics engineer and I just bought the Toshiba Stor.e Canvio 2T USB3.0 HDWC120EW3J1.
As soon as I format the hdd into many partitions and do full format with windows disk manager, the hdd made loud clicking and slissing/motor noises as intermittent lost/not get enough power.
Few times full format can be completed and many times, it just hangup and using windows chkdsk /f/v/r on the full format completed partitions, will give the whole partitions data error/unreadable.

So I broke the hdd case open and use the bare sata hdd with an ext. dockingstation with true 5V/12V powersupply. Now there are never clicking noises and did a very intensive 24hrs+ hdd formating/testing and the conclusion is that the internal DT01ABA200 hdd is working perfect.

I recommend you people with the ext. usb 3.0 hdd, do the chkdsk /f/v/r test and verify!

Other Thoughts: The hdd inside was manufactured March 2013, so after few year, there was no improvement to fix all these unreliable bridgeboard.
Go learn how to design better stable hdd powersuplly!

2 out of 6 people found this review helpful. Did you? Yes No

  • Shane O.
  • 8/30/2013 8:54:17 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSerious Production Flaw

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Pretty much sets itself up; very little configuration required. Case has small rubber mounts that keep it from sliding around. Quiet.

Cons: The first one I bought lasted about 30 days and stopped working. I had loaded about 500M of data but it was all backed up; annoying but not fatal. Newegg swapped it and all seemed well. After 30 days, the second one seemed to be doing well and I downloaded about 1T of backup data from an online site and cancelled that account. No backup because this was the backup. 45 days later, the power source just stopped working. It wouldn't turn on, so I couldn't even try to rescue the data from the discs without disassembling the drive. One failure is chance. Twice means Toshiba made mistakes in a production run. Still haven't recovered the data yet.

Other Thoughts: I have had lots of Toshiba products and some have failed but not multiple consecutive failures on the same model. I'm guessing they've been skipping some QC steps or there is another problem in their manufacturing process. Needless to say, I won't be buying any more Toshiba external drives. Ever. It's just too much of a risk. I am still trying to recover this data and while Drivesavers will probably succeed, it will cost a considerable amount of money over and above the original cost of the drive.

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