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TOSHIBA HDNB120XKEK1 2TB Canvio Home Backup & Share Network Storage

  • Simple user experience
  • Remote Access - anywhere, anytime
  • Effortless In-home streaming
  • Centralized and secure storage - Your personal cloud
  • Broad compatibility
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Toshiba is a leading total storage provider who combines execution agility with the resources of a global technology corporation. We offer the industry's most comprehensive range of storage technologies, from hard disk drives (HDDs) and solid state drives (SSDs) to NAND flash memories. Toshiba is the world's only storage supplier that owns design, development, manufacturing, sales, and other infrastructure functions spanning the enterprise, mobile, and retail environments for both HDD and SSD products.


Learn more about the Toshiba HDNB120XKEK1

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Toshiba HDNB120XKEK1

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  • Michael C.
  • 3/25/2014 12:12:55 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsNo Support!

Pros: Probably nice if it works right!

Cons: Apparently there is no support. Webchat sent me to the technical support webchat which advised me that they cannot help for this product. Tried calling support # and if you choose the correct category it hangs up on you. If you type in this product's model # or serial # in the website support, it says that it is not a valid #. The online manual is horrible - it basically tells you what options are available, but doesn't explain any of it. So, in the end, you are on your own! Don't expect Toshiba to even acknowledge that this product exists.

Other Thoughts: Not very excited to have to download and install a 300mb program file on every computer on the network to have a network storage drive. I just want a network storage drive with public access (for all users) and private space for each user. I have yet to get any private space working correctly after many hours of changing settings.

Manufacturer Response:

We apologize for your issues contacting our support group. We did experience a temporary issue with our web support, which has now been resolved. Searching with your model number on support.toshiba.com will bring you to the proper information. We have also updated the contact information to list the direct line to our 24/7 support staff dedicated to Canvio Home.

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