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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Pros: Found it easier to use than the reviewer for Wired.com. Had no problem understanding the icons above the keypad.
Cons: Has problems connecting to VMWare virtual machines - in order to connect it you need to key in the password, this makes the device visible to the OS but as soon as you issue the connect command in VMWare the drive goes back into locked mode. Support has no answer for this. Support is an answering machine that claims to return your call in 24 hours. Had to leave two messages and wait two days. They do not have any custom diagnostic utlities. They suggest you download freeware to check the drive but do not give you any way to self-test the electronics that handle encryption.
Other Thoughts: The product promises military grade encryption of your data. The company company seems to be small and reletively unkown. Has a third party tested this product to confirm that they've properly designed encryption or are really encrypting in the first place! For all I know the keypad could be a simple on off device that turns on the drive when you enter the right code but does nothing more. The fact that there is no third party review/certification doesn't inspire confidence.
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