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Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
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Manufacturer Limited Warranty period (parts): 1 year
Manufacturer Limited Warranty period (labor): 1 year
Buffalo's 1TB LinkStation Pro Duo is pre-loaded with dual 500GB drives so you don't have to worry about installation. Just plug it in and configure. The LinkStation supports RAID 0 and RAID 1 so you get your choice of speed and capacity or security. You can add additional storage by attaching a USB 2.0 hard drive.
The Gigabit Ethernet connection enables fast access from anywhere. All you need is an internet connection and a web browser. So quit spending the time to load movies and videos onto your notebook's hard drive. Just log in and watch them.
The included Memeo™ Zero-Touch AutoBackup software makes data security easy. Smart-Picks let you select individual files or file types across directories or in specific folders to back up. Then it’s one click and you're done. An easy to read meter helps you keep track of available capacity. New or modified files are automatically backed up so you don't have to worry about losing them.
Pros: 1TB striped or 500GB mirrored. Very easy to setup, it came configured striped for maximum size, I switched to mirrored to protect my data. I only have a 10/100 network right now but performance has been good so far. It runs cool to the touch in my computer gear area, and after running it pretty hard it was barely warm.
Cons: Lacking a print server
45 out of 46 people found this review helpful.
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Avoid at all costs!!!
Reviewed By: Mengsk on 10/3/2008
Tech Level: high - Ownership: 1 month to 1 year
Pros: Do not listen to any reviews that say this is a good device. Gigabit Ethernet, Raid 0/1, DLNA Media Server, FTP server and Web Access are a few of the big features this device has to offer but don’t get too excited. Most of the features have serious issues. And getting in touch with Buffalo support couldn’t be a more miserable experience. Be prepared for a minimum 40 minute hold time just to speak with someone. Once you do get someone on the phone, they usually can’t help you as most of the problems are just simple bugs in the firmware. Support also mentioned that their R&D team is in Asia and because of that the device rarely gets firmware updates.
Cons: The unit does have potential but that potential gets easily clouded by the limitation of the units processor and memory. It uses a 400mhz Marvell 88F5182-A2 processor with 64 megs of ram. If you’re considering this drive for its advertised Web Access feature, don't. The limited processor & memory make the Web Access feature basically worthless as it scans all the files on the drive and compiles a list “on the fly” each time you attempt to connect to it over the web. I can’t even begin to tell you how slow it is. The more files you have on the drive the slower Web Access gets. I constantly get error messages from both FireFox & IE7 telling me that "A script on this page is causing your browser to run slowly. If it continues to run your computer may become unresponsive." Sounds like fun huh? And my drive is only 30% full right now!
Other Thoughts: Like a chump I bought two of these devices. So far I have had one cooling fan and three Samsung hard drives fail between the two devices. Because I was mirroring I didn’t lose any information though. Now let’s talk about Buffalo customer service or lack thereof. The Pro Duo has an exposed power supply within the unit. Because of this, if you have a drive failure, Buffalo CANNOT send you a drive replacement! No, you must box up the entire unit and ship it to them at your cost. And in return they will send you an old test unit they had lying around on one of their shelves. = 0 They offer an advanced RMA process which involves you filling out an application and having them put a 650.00 dollar hold on your credit card but they’re still going to charge you for the shipping of the refurbished unit to and from your location. Either way you are going to pay for any warranty claims. I I could write a novel on this device and how lame Buffalo is. I think I’ll do a video review instead.
17 out of 18 people found this review helpful.
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Pros: Worked well until it completely failed. Even the USB backup was corrupted.
Cons: Failed after 13 months! I called tech support and they issued an RMA. Now, I just got an email that my RMA will not be honored! Apparently, it is two months out on warranty and even though it obviously failed and an RMA was issued, Buffalo wants to just walk away and leave me with a $250 brick. This is inexcusable! I bought a NAS to store valuable data in a secure way (Raid 1 with back-ups). I did not expect to the thing to fail in 13 month and have Buffalo just walk away. I am escalating this issue, but I expected much better treatment.
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Does what I expected of it.
Reviewed By: $!><.6.\/| on 2/2/2010
Tech Level: high - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: Mindless to install. Very easily configured unit to work with my AD domain at my home. I set my drives up to be mirrored and then created shares which I use for both user accounts and for client machines that are not part of my domain. I like the "trashbox" option for deleted files which acts like a recycle bin for the just incase deletions. For the money, this little NAS does a great job giving you a common place to share files amoung different computers.
Cons: Speed transfers max at about 14/mbs as opposed to the 35ish/mbs that I get from my other Gig devices. (I am running all Gig switches and CAT6. Wish there was a way to define a trashbox cleanup schedule but I easily found a work around using Limagito.
Other Thoughts: I don't use any of the other features of this device and don't stream or store movie files off it as I have another machine dedicated for this purpose. This device is just used as a big hard drive on the network and that is all I expected out of it. I will most likely be buying another one sometime in the near future and recommending these to friends.
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Don't let the power go out
Reviewed By: Knubie on 1/29/2010
Tech Level: high - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: Good price, easy to set up.
Cons: We lost power and the unit no longer works. I used the NASNavigator2 software to check the status. It said "EM Mode" and to contact my local support.
I emailed Buffalo support a week ago but never heard from them. I am unable to get my data until I hear back from them. Since it's under warranty, I can't disassemble it to get the hard drives.
Other Thoughts: This works fine, until the power goes out. I'd advise to either get a UPS, or pay more for a better quality product.
Manufacturer Response:Knubie, please send me a email with your contact info so I can help with your warranty. For future occasions if you do decide to use a UPS please know this unit does support UPS connectivity.
Power Supply: Internal, AC 100V 50/60 Hz Power Consumption: Average 21 W (with no USB devices connected)
Dimensions
8.7" x 6.4" x 3.9"
Weight
6.8 lbs.
Features
Features
Share and access your files over the Internet without additional software using Web Access Active Directory support Access your data from any Windows or Macintosh computer Easy Setup does not require drivers Supports UPS connectivity Expand storage by adding a USB 2.0 hard drive Minimal power consumption Includes Memeo AutoBackup Software for Windows or Macintosh Client OS Support & Setup Utility OS Support: Windows Vista, Windows XP, Windows 2000, Mac OS 10 or later
Packaging
Package Contents
LS-W1.0TGL/R1 Power Cord RJ45 Cable Quick Installation Guide Resource Disk
Manufacturer Warranty
Parts
1 year limited
Labor
1 year limited
Introduction
Buffalo's 1TB LinkStation Pro Duo is pre-loaded with dual 500GB drives so you don't have to worry about installation. Just plug it in and configure. The LinkStation supports RAID 0 and RAID 1 so you get your choice of speed and capacity or security. You can add additional storage by attaching a USB 2.0 hard drive.
The Gigabit Ethernet connection enables fast access from anywhere. All you need is an internet connection and a web browser. So quit spending the time to load movies and videos onto your notebook's hard drive. Just log in and watch them.
The included Memeo™ Zero-Touch AutoBackup software makes data security easy. Smart-Picks let you select individual files or file types across directories or in specific folders to back up. Then it’s one click and you're done. An easy to read meter helps you keep track of available capacity. New or modified files are automatically backed up so you don't have to worry about losing them.
Highlights
Gigabit Network Connection The Buffalo LinkStation Pro Duo (Model LS-W1.0TGL/R1) features a Gigabit Ethernet port for up to 10X the speed of most 100M network connections and excellent usability for office and home networks.
Huge 1TB Storage Capacity The Buffalo LinkStation Pro Duo (Model LS-W1.0TGL/R1) combines two 500GB SATA hard drives to provide an amazing storage capacity of 1TB for high performance data storage and backup.
Built-in RAID The Buffalo LinkStation Pro Duo (Model LS-W1.0TGL/R1) provides users with flexible RAID configuration of either RAID 0 for disk striping speed or RAID 1 for data security.
USB 2.0 Support The Buffalo LinkStation Pro Duo (Model LS-W1.0TGL/R1) features a built-in USB 2.0 port for convenient storage capacity expansion with external storage devices.
Memeo AutoBackup Memeo AutoBackup software provides an easy, automatic, and instant way for data backups, allowing users to store, track share, manage and preserve data files with enhanced data security. A sophisticated, but user-friendly option is also provided for advanced data management and preservation.
Reviewed By: Steve on 2/15/2008
Tech Level: high - Ownership: 1 week to 1 month
