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BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

  • 2-Bay
  • High read/write performance with RAID
  • 2 x TB
  • 1 x 10/100/1000M
  • 1 Year Manufacturer Warranty
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Learn more about the Buffalo Technology LS-WX2.0TL/R1

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Buffalo Technology LS-WX2.0TL/R1

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  • Devren B.
  • 12/6/2014 3:43:00 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsUnreliable

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: It's small.

Cons: Always fairly slow transfer rates. I set it up for mirroring with backup to an external hard drive. After about 18 months it was really slowing down. Eventually it wouldn't operate for very long. I found that one of the hard drives was failing. Right, no big deal so I grabbed a new drive and slapped it in there. Rebuilt the raid array. It ran well (not great) for a week. Now it appears the controller has failed. System won't boot. Also found that the external backup data was...well...old. I will no longer sell any of this manufacturers gear. I refuse to sell...trash...and this is trash

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  • Alan H.
  • 4/21/2014 7:56:26 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsWorst purchasing decision ever

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Small. Quiet. Worked OK for the first 9 months. Probably would work OK as a network backup device, but it is not suitable as a network server. Buying from newegg is always a great experience!!!

Cons: After 9 months of usage, I started getting "Communication Error with LS-WVL" popups on all 5 of my computers that were using the NAS and running NAS-Navigator2. I replaced my router and network cables and that did not help, so it was definitely a problem with the NAS. A month after that, Drive 1 in a Raid 1 array started getting errors. I broke up the Raid array, intending to reformat Drive 1 and then rebuild the array. After breaking up the array, the device reformatted both disks. I don't think Buffalo understands that the purpose of Raid 1 arrays is to preserve data in the case of a hard drive failure. Documentation is very poor and does not address breaking up Raid Arrays, or actions to take when you have a bad drive. The online forum has a question from a user as to how to go about replacing a bad drive and it is sitting unanswered and has been for months. At its best, the NAS would have spotty performance. When scrolling through photos ( I have thousands of photos on my NAS), I could scroll through 15 photos, then have to wait 10 seconds for it to get another batch of 15, repeat ad infinitum. This could be very frustrating to Type A personalities. The NAS did not meet my performance expectations and did not meet my longevity expectations.

Other Thoughts: There is no way to tell when the hard drives are spinning, so it is impossible to tell if "Auto" power mode actually saves power and preserves Hard Drives from excessive spinning. After I get the good hard drive out of this thing, the rest is going in the trash. The death of a Buffalo is a tragic thing, but I will be glad to get rid of this after all the grief it has caused.

1 out of 1 people found this review helpful. Did you? Yes No

  • John F.
  • 4/17/2014 6:43:50 AM
  • Tech Level: Low
  • Ownership: more than 1 year

1 out of 5 eggsKEEP AWAY FROM BUFFALO!

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: It worked ok for about a year- then died and lost all my life's pictures

Cons: The RAID controller failed after a year. I contacted Buffalo and the first tech said I lost all my data. I told them I had 8 years of my kids pictures on this device and I bought it so I could have redundancy using RAID 1. He didn't care and told me my data was gone and they don't repair any devices. Said a second level tech would call me back. After 4 days no call from Buffalo. I contacted them and they told me to "calm down". I explained my entire kids life's pictures were stored on this device thinking they were say using RAID1. They told me to send it to a data recovery service where they may be recoverable for about $600! I WILL NEVER DO BUSINESS WITH BUFFALO AGAIN OR EVER PURCHASE ANY OF THEIR PRODUCTS! Stay Away!

Other Thoughts: I have never seen a company lacking support for any of their products like Buffalo. Unbelievable!

1 out of 2 people found this review helpful. Did you? Yes No

  • Gaines M.
  • 3/5/2014 2:30:10 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsNovaBACKUP - No free upgrade to V15

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Good price with lots of features

Cons: NovaBACKUP - Free upgrade to V15 does not work. Buffalo Tech support does know how to fix.

I purchased the LinkStation Duo because NovaBACKUP Professional with 5 licenses was bundled with unit and upgrade to NovaBACKUP v15 for free within 30 days of activation. Installed NovaBACKUP Professional on a Window client using included Linkstation CD. (Need to select Options then Additional Software Installation).

I spend most of 5 days not being able upgrade to V15 as shown on Buffalo's Website.

1st problem: No License Key in Help About screen to allow registration and upgrade. A call to Buffalo Tech support was no help.( BTW ask for a case number.) Was told key should be in some file on CD like a readme that I needed to go look for.

2nd call to Buffalo after not finding the key. Different tech was very familiar with problem and pointed to location on their website to download NovaBACKUP and 2nd location to get free upgrade to V15. After new installation, a License Key was available but did not work for upgrade.
3rd call to Buffalo and asked for 2nd level support. After much discussion, Buffalo said they did not know how to fix this but I could call back and escalate. By now I had spent too much time and had learned my lesson - Do *not* buy any Buffalo products.

NovaBackup Tech support was also no help since I was not a $100K customer and they already offer a discount to Buffalo registered customers.

I own many StorCenter desktop dual drive NAS units but this is the last Buffalo products I will own.

2 out of 2 people found this review helpful. Did you? Yes No

  • John G.
  • 11/4/2013 6:26:20 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot reliable

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Easy to set up. Nice centralized storage and backup.

Cons: I purchased this unit on 5/13/13. I set it up with raid 1 so that it would be a fairly good means of data backup. I set the unit up, backed up one computer and in the months since accessed the data maybe a few times. Everything seemed to work fine.

I just bought a new laptop and want to use the linkstation as a means to transfer everything to the new computer as well as back everything up. I began the file transfers and started receiving connection errors. After some checking I find that drive 2 has bad sectors.

No problem, right? I open the unit up and see that they are WD green drives. I look up the serial number an WD's web page and see that I must go through Buffalo on a warranty replacement even though the drive is dated 3/7/13.

OK, still no problem right? I will order a new drive from Newegg so that I can get back up and running while I wait for Buffalo to send me a new drive. At least then I would have a spare ready to go in the event that I have another failure.

Now I see in the reviews that the entire unit must be sent back just to replace a drive that doesn't even require a screw driver to get out.

I do not have time to wait to send the entire unit back and forth when I need it now. Also, what happens to my precious data that is still on the device? If Buffalo does not make this right I will set a calendar reminder to post a bad review every week.

5 out of 5 people found this review helpful. Did you? Yes No

  • FatGeek S.
  • 8/21/2013 4:35:18 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWARNING: don't buy for uptime!

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Does what it should till you have a problem, performance is acceptable

Cons: warranty is now somewhat worthless, forget redundancy during warranty period

Other Thoughts: I have several Linkstations (10+) in use for my customers, they work great and I set them up so if a drive goes out, you can pop in a new one with little down time, until now. Buffalo will no longer send you a drive, you have to send the whole unit in which takes two weeks, so much for reduced downtime. When asked why the change to past policy I was told that it was to save money and end users can't figure out how to slide the drives in. They will make no exceptions even though my unit has a total of 100mb of usage and less than 2 hours power on time. To save face with my customer I ate a $70 new drive and replaced it myself, thank you very much Buffalo, I'll still send you the old drive, however, with instructions on what you can do with it... This goes for all their non terrastation NAS's so keep that in mind.

Manufacturer Response:

evlfred, please contact me so I can help with your scenario. For standard replacements on LinkStations we require the whole unit sent back. For your business model though, it would be best if we set up advanced replacements so we will ship out the replacement units before we recieve the deffective unit. In this format you would be able to do drive swaps with both units in your possesion. After you do the drive swap you could retrun the deffective unit with the refurb drives.

look forward to hearing from you.

Marco
newegg@buffalotech.com

3 out of 3 people found this review helpful. Did you? Yes No

  • Juan R.
  • 7/15/2013 7:42:42 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsDecent

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Easy to setup, time machine, dlna, web access, itunes server and user groups. There are many other features but these are the ones I have used.

Cons: Although this product has gigabit lan, the max speed you can get from it is around 40-45 MB/s. This is due to its 600mhz arm processor and 64mb of ram. Personally I could not get above 20-22 MB/s from server to nas and about 40 MB/s from nas to server.

Did you find this review helpful? Yes No

  • Joseph B.
  • 5/14/2013 11:09:56 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsSlow customer service

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Cheap.

Cons: Customer service response from Buffalo was so slow we had actually received the refund from Newegg before Buffalo replied to our support requests.

1 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/10/2013 8:57:44 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat for the price!

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Raid, Media Server, web server, itunes server, 1000M nic, time machine and user account creation. Not sure about other reviewers but the time machine is simple to set. Create a shared folder with apple support and enabled time machine with the target folder being the shared folder you create. My Mac Book Pro picked it up without issues.

Cons: The only issue I have is the vibration noise from either the hard drives or the fan. Good thing its in a guest/computer.

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  • nhien t.
  • 2/22/2013 4:38:37 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

3 out of 5 eggslinkstation, slow??

This review is from: BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) - LS-WX2.0TL/R1

Pros: Cost less than the other 2-bay nas enclosures

Cons: Really slow. Average less than 18 MB/s.
I have another Linkstation duo with my own 2x2TB hard drives in it. They both are 5,400 rpms hdds, and the average writing speed on this is 45~50MB/s. I am planning to backup/upload my ~10TB data to the nas, and it would take forever. I'd probably have to buy my own hdds instead of using the ones that comes with it. THEY ARE TOO SLOW.

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