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BUFFALO DriveStation Duo 4TB (2 x 2TB) USB 3.0 3.5" External Hard Drive HD-WL4TU3R1 Black

  • SuperSpeed USB 3.0 compatibility with USB 2.0
  • Back up and Manage Your Data with Buffalo Tools!
  • Buffalo's Backup Utility
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Learn more about the Buffalo Technology HD-WL4TU3R1

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Buffalo Technology HD-WL4TU3R1

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Showing 3 of 3 reviews - Clear Filters

  • Jeremiah W.
  • 10/14/2013 4:33:33 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsFast File Transfer, but bad RMA Process

This review is from: BUFFALO DriveStation Duo 4TB (2 x 2TB) USB 3.0 3.5" External Hard Drive HD-WL4TU3R1 Black

Pros: 1. This drive is easy to setup.
2. The Raid Utility makes it easy to manage the array.
3. Excellent file transfer rate.
4. If the DriveStation dies, you can remove one of the hard drives and connect it internally to your PC or using an external enclosure and recover the data.

Cons: After about 2 months, the raid utility showed that one of the two hard drives had failed.

When I called Customer service, they told me that I had to backup my data and send the whole DriveStation to them. They would test it and then send me a refurbished unit. I asked why they could just send me a hard drive, they said that is not how the warranty works.

This would mean that I would have to purchase a 2tb hard drive so I could backup my 1.5Tb of data, send in the unit, and then wait for them to send me a replacement. Unless they overnight a replacement and their testing takes no time, it seems like it would take 2 weeks for this to be fixed. This is a very inefficient process.

Because I would have to backup the data to another hard drive anyways, I just went and bought a new hard drive, replaced the bad hard drive, and the raid utility repaired the array.

Other Thoughts: Other than the bad RMA process for the bad hard drive, I have had no other problems with the Device.

If Buffalo can streamline their RMA process, this is a great drive.

4 out of 4 people found this review helpful. Did you? Yes No

  • Marcus S.
  • 10/11/2012 12:47:37 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsFan D.O.A.

This review is from: BUFFALO DriveStation Duo 4TB (2 x 2TB) USB 3.0 3.5" External Hard Drive HD-WL4TU3R1 Black

Pros: Fan was dead on arrival. Called tech support to see if maybe it was heat sensor activated. Tech support said yes. Asked for documentation to support that, they didn't have any. Fan was just not working. Had to send it back after loading all my data. This drive was to replace another Buffalo drive that had a fan failure.

Cons: FAN DOA, Tech support lied.

2 out of 5 people found this review helpful. Did you? Yes No

  • Raymond K.
  • 3/23/2011 8:37:57 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsSweet

This review is from: BUFFALO DriveStation Duo 4TB (2 x 2TB) USB 3.0 3.5" External Hard Drive HD-WL4TU3R1 Black

Pros: I rarely write reviews, but this drive deserves one - it's sweet. I added a USB 3.0 card to my rig and hooked this up. The raid set up software works without flaw, the drive is cool, quiet, and looks great. I'm using it to capture video and set it up with Raid 0. I'll get a second and set that one with Raid 1 to store the captures.

Cons: None

Other Thoughts: Be sure to reformat to NTFS. The drive comes FAT formatted.

6 out of 6 people found this review helpful. Did you? Yes No

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