BUFFALO TS-XE12TL/R5 12TB (4 x 3TB) Terastation ES Network Storage

Pros: Worked flawlessly. Easy to set up, transfer of data was fast, straightforward to configure.

Cons: Software (NASNavigator2) not very good. Kept popping up warning. I went to tech support and a week later have not received a response to my email. After much searching (found the answer using google, not their site), figured out the problem. NAS is slow to boot up.

Other Thoughts: Disappointed in customer service/tech support. Besides the above, I also sent another email concerning two 8TB NAS devices I have. No answer either.

Their products are pretty good, but don't count on any support.

Pros: Small 4 bays supports Raid 0, 1, 5, 10. Web interface is nice. I am sure if the drives were good this unit would have done great. When a drive fails it surely lets you know with alarm sound and blinking red led and led display turns red.

Cons: drive 4 failed after the first 2 hours of use. I had not even had time to put data on it yet. I just got done configuring raid 5 with hot spare and setting up the web interface and poof. the spare drive croaks and clicks. I don't think there is much of a point to the key lock. It looks easily breakable.

Manufacturer Response:

Ed, sorry for the failed drive. we do use name brand, tier 1, class A drives and have a burn in period that runs up to 72 hours to help catch possible bad drives. Send me an email if you need any assistance with tech support. they can be reached at 866-752-6210.

thanks
Marco
newegg@buffalotech.com