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Seagate Central STCG2000100 2TB Cloud Storage System

  • 2TB
  • Ethernet
  • USB 2.0
  • Pin It
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Learn more about the Seagate STCG2000100

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Seagate STCG2000100

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Showing 42 of 42 reviews - Clear Filters

  • Anonymous
  • 8/24/2014 12:19:48 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsCustomer Service Came Through!

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Customer Support came through for me on this product. I called them and after 1hr & 15 mins of being on the phone with them, it appears the drive is up and is maintaining connectivity. I did not see an option to delete or change my previous reviews so wanted to leave this one.

Cons: had previous connectivity issues. There are apparently issues with the software. Dont use it. Just use Windows to access the drive.

Other Thoughts: I appreciate Wayne at Seagate for fixing the issues I previously had. I apologize to Seagate for the two previous bad reviews!

Did you find this review helpful? Yes No

  • Anonymous
  • 8/22/2014 1:38:53 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNo Customer Support besides replies here...

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Lots of storage, that you cannot access

Cons: Very, very unreliable! Consistently does not work. Once in a blue moon it may connect for a brief period of time.
And, upon writing my other review I received a reply from Seagate that they've created a support case and give you a number to call. However, you sit on hold, me now at 25 minutes, with no estimated wait time or any information whatsoever. That's great that you just copy and paste a response to these reviews, but providing zero customer support is unacceptable. I WANT A REFUND AND YOU TAKE YOUR JUNK PRODUCT BACK!

Other Thoughts: Stop wasting everyone's time by replying to these reviews as if you are going to provide support, and then provide NO SUPPORT!

Did you find this review helpful? Yes No

  • Anonymous
  • 8/5/2014 10:00:29 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGood for 6 Months

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: It worked when it worked

Cons: This thing is the most unreliable drive I've ever owned. I've had mine for less than 6 months. All of the sudden it started blinking green and will no longer connect to the internet. I've unplugged it and hooked it back up again, and the same thing continually happens. DO NOT PUT IMPORTANT FILES ON THIS DRIVE!

Other Thoughts: I'll be contacting Newegg soon for a refund or return...

Manufacturer Response:

Dear Dwayne,

We apologize for the problems experienced with your Central 2TB Cloud Storage System. We would like to talk with you by phone to determine the root cause and available resolution to the problem. A support case (#04321755) has been created that will reference your review and our response. If from the US or Canada, our contact number for support is 800-732-4283. If outside of this region, please try us here under Product Support (choose your region):

http://www.seagate.com/contacts/contact-numbers/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

  • Caleb H.
  • 7/21/2014 8:18:36 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsGreat Concept - seems to have died though

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Connects to the network without too much hassle. streams pictures and videos to apple devices through the app just fine while connected to the home network. Is accessible through the network by way of a shared drive. I like the concept of remote access through the internet.

Cons: Seems to have died. It won't connect to the network anymore. I cannot reset it either. It is not accessible through the app, the network, or the internet. This is a great concept, but it HAS to last longer than a year or two. Also, the remote access through the internet is pretty slow :(

Manufacturer Response:

Dear Caleb,

We apologize for the problems experienced with your Central STCG2000100 2TB Cloud Storage System. We would like to talk with you by phone to determine the root cause and available resolution to the problem. A support case (#04291753) has been created that will reference your review and our response. If from the US or Canada, our contact number for support is 800-732-4283. If outside of this region, please try us here under Product Support (choose your region):

http://www.seagate.com/contacts/contact-numbers/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • paul s.
  • 4/21/2014 10:55:58 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat looking device

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: 2TB of storage. USB printer support. Looks good.

Cons: Not blazing fast. UI is not intuitive.

Other Thoughts: The price seems in line with the performance.

Manufacturer Response:

Dear Paul,

Thank you for taking the time to post a review of the Central 2TB Cloud Storage System.

We wanted to note that while your printer may work to the USB connection, we do not directly support this function. The USB port is designed to be used for add-on external storage devices. The external drive will then show as an additional network folder.

For more information on the UI functions of the drive, please reference the following User Guide:

http://goo.gl/ED7Z33

We also wanted to provide our centralized link for help with setup, usage, installation, and troubleshooting of your Central Shared Storage drive. Please reference the link below:

http://goo.gl/pJ9EDV

If you have additional questions or concerns, please contact our support staff and we will be happy to assist further:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

3 out of 5 eggsCentral = Superb Home Media Hub

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Installed easily. Streams everything I put on it (Movies & TV Shows) to my android phone (Verizon Galaxy S3) flawlessly! That is something I have been looking for for years. Backups work well, as expected. Internet connectivity also works great. I've connected to it from work several times and it is always there and accessible. Transfer speeds on LAN are very good: a 2TB video goes through in less than a minute on a GB Ethernet connection. It has great ventilation! Every external drive I've ever seen is like a little oven box with maybe one side vented... This thing has mesh with dust screen on the entire top and bottom and stays nice and cool so it will also be easy to vacuum clean when dust builds up. Awesome design.

Cons: PS3 can not see the media. It sees the drive and folders but does not see the media. Maybe if I do some research I will find a solution but for now as a PS3 media server it doesn't work. My Roku finds some of the videos but not all of them and that is a Roku defect (one of the many.) Everything that does stream through Roku looks and sounds great though.
Transfer of data / streaming over the internet is abysmal. Nothing I have tried will stream over internet and requires download which seems to take about about a minute per megabyte, sometimes much longer, sometimes less. Terrible for roaming access to your media library. A 1.2GB movie took almost three hours to download to my phone from a wi-fi connection at my office which has N (which my phone used) wi-fi and has a 30MBps connection. It is definitely the Seagate...

Other Thoughts: For PS3 just use PMS and a different hard drive/ NAS/ whatever. That works. This doesn't. The Roku does stream all of the videos it finds beautifully though so the Seagate Central is working great in that regard, but for some reason the files I shared with my Roku through the PC just work whereas some files on this drive don't even get recognized... Not exactly a seamless user experience, but the best is saved for last: This thing paired with my Galaxy S3 via the Seagate app and streams every video on it regardless! That is a life saver when the kids go to bed and I need to hit the back porch to toast a stogie and catch up on whatever I'm watching!
Bottom line: This is another failed attempt at what everyone wants to call "Cloud Storage." This thing isn't even close to what Google Drive or Drop Box can do when it comes to actually sharing data over the internet. It is very nice to be able to see and download your own files, but this is not going to turn your home computer into your own personal Netflix. It just doesn't do that.

Manufacturer Response:

Dear Jeffrey G.,

Thank you for taking the time to post a review of the Seagate Central 2TB Cloud Storage System.

We wanted to provide instructions on how to stream media using the Central to your PS3 device. Please reference the following support article:

http://knowledge.seagate.com/articles/en_US/FAQ/005391en

If this suggestion does not help, or you have additional questions or concerns, please contact our support staff and we will be happy to assist further:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

2 out of 2 people found this review helpful. Did you? Yes No

  • Donald H.
  • 3/27/2014 8:51:51 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsJust installed my second

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: I now have two hooked to network. I have not had any issues with Seagate on my network so far. But networking is one of my skills. I truly think using the correct software makes a huge difference. I use two, Acronis true image and NTI 5.5

Cons: The software that comes with the product is useless other than install. After that I disable it.

Other Thoughts: Acronis is very good software that I use almost everyday. But reviews on the software on Newegg is horrible. I'm very happy with my set up. It saved me today on recovery on HD that I mess up on. It was my bad too.

Did you find this review helpful? Yes No

  • Donald H.
  • 3/19/2014 12:11:50 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsSeagate Central

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Absolutely love it, works perfectly. First thing you need to buy Acronis true image Premium with the family pack. If you have smart phone down load app so you look at all pictures any where in the world. very good software works hand to hand with all network storage. plus so much more.

Cons: none Top Quality Seagate Product

Other Thoughts: Shop around best buy have them on sale from time to time at much better price then Newegg. I'm buying more and more from best buy lately. Newegg for Acronis software. Perfect backups, Cloning and HD maintenance Also read reviews on other web sites.

Did you find this review helpful? Yes No

  • Ron T.
  • 2/26/2014 9:12:07 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggsSeagate Central

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Bare bones consumer NAS to store and backup data. Easily setup for basic access to content, and works as advertised.

Cons: The remote access "Tappin" is dreadful! Slow does not describe how awful this choice of sevrvice is. Despite my best efforts to stream content locally on a gigabyte hardwired connection the unit still buffers every 2 seconds. What's up with this?

Other Thoughts: This replaced a Buffalo unit that bricked on me, (I'd never give them another cent for their products) but when it worked, it performed. Seagate has some work to do on this product to make it the device people want / need.

Did you find this review helpful? Yes No

  • Ryan L.
  • 2/22/2014 9:49:13 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsHome NAS

This review is from: Seagate Central STCG2000100 2TB Cloud Storage System

Pros: Insanely fast with gigabit connection - transferring 100s of GB at over 33MB/sec (my monitor is showing a solid average over 300Mbps). Mapped the network drive from Windows 7 and got to transferring within minutes. I've usually had good luck with Seagate drives, and assuming this one lasts a while, I am extremely pleased on bang for the buck. My main uses do not include remote access, but the iPhone app seemed to stream my HD videos quite well from within my network. I think to really see the advantages of this drive, having a gigabit switch is definitely a must.

Cons: Instructions are little lacking for anyone not familiar with how to configure connections to networked devices.

Other Thoughts: Not that looks have much bearing on how good a product is, I will have to say they made this drive look pretty nice - better than many external drives I've seen, anyways. Also, I would say that if you're looking to get Network storage, do not expect setup to be as easy as external USB storage (ie plug and play). Know a little bit about your network and you'll have this device up and going in no time!

Did you find this review helpful? Yes No

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