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Item#: N82E16822178320

Seagate Central STCG4000100 4TB Cloud Storage System

  • 4TB
  • Ethernet
  • USB 2.0

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate Central (STCG4000100)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Seagate Central (STCG4000100)

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  • Justin L.
  • 4/24/2016 2:43:32 PM

2 out of 5 eggsWorked while it lasted

Pros: Nice cheap NAS for home use

Cons: Drive failed on me after 2.5 years of light/moderate use.

Other Thoughts: I had the 2TB Seagate Central set up to be my media server to primarily watch movies from, within the past week I ad to power down/up the unit to be able to access files on it, now within the past few days I can connect to it (slowly) but not do anything with the data on the drive. My best guess is that the drive itself failed due to the noises I am hearing it make. Light stays on solid green and I have tried a factory reset but I cannot access any of my files which is a HUGE disappointment since this was my backup drive intended to store all my important data.

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  • Kyle S.
  • 2/20/2016 1:33:25 PM

2 out of 5 eggsWas awesome... for the 2 years it worked.

Pros: Easy set up, great capacity, access from anywhere at any time.

Cons: Died. After warranty, so busted it open to take a look. Not really busted, comes apart with some care fairly easily. Extracted the drive for data removal and use in another NAS unit. The batter backup inside was flat dead - wondered if that might be the problem, but haven't gotten around to wiring up a new one and play with it. If that ends up fixing my problem, I'll post it. ...But I don't see why that would be the problem.

Other Thoughts: Seagate makes a great harddrive. bummer their hardware line isn't the same quality.

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  • Jaime Z.
  • 11/23/2015 10:12:23 PM
  • Ownership: more than 1 year

1 out of 5 eggsIt stopped working after 1-1/2 years

Pros: When it worked, it was fine, but any pros get completely shadowed by its extremely poor reliability.

Cons: It's unreliable. It stopped working after year and a half. The LAN interface just stopped working. The router won't even recognize there is a port being connected. The warranty expired. I took the HDD out of the NAS case and tried to plug it to my computer with a SATA/USB adapter. The drive is not being recognized by my computer. Tried to find it under disk management but it won't let me do anything with it. Shows blank with Status "Healthy (EFI System Partition)". If anyone knows how to retrieve the data, please let me know. I had thousands of photos and videos of my children that I can't access to. Overall, a "back-up" drive that goes out just like that is useless. I wouldn't recommend this product at all.

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  • Thomas L.
  • 10/29/2015 1:24:37 PM
  • Ownership: more than 1 year

2 out of 5 eggsDead - one month after the warrant expired

Pros: Works great for awhile.

Cons: LAN Adapter dead.

Other Thoughts: This worked well for awhile, but the LAN Adapter died on it. Now it is useless. Don't buy it unless for back-up unless you buy something else as back-up for the back-up.

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  • Raymond C.
  • 7/24/2015 4:27:56 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsSystem failure

Pros: Large capacity and initial easy sit-up .

Cons: I had the unit for 2 years. After a year my computers started having difficulting finding the unit on the network and attaching to it. I had to constantly reboot which defeated the purpose for which I bought the unit. Now the CAT connection is totally dead. I tried different cables with same result. So I have a spinning unit with all my multi computer backup info and no way to get Ito it.

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  • Anonymous
  • 6/25/2015 8:11:41 AM
  • Ownership: more than 1 year

5 out of 5 eggsgreat nas

Pros: got a referb from here. love it. no problems had it over 2 yrs now. from others reviews sounds like i lucked out. love it tho i got the 2 tb and wish i had got a bigger one. i have torrents download to it and then stream from it.

Cons: only con is size and wish it had more ports (usb and Ethernet) still lobe tho

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  • David M.
  • 4/11/2015 4:24:24 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsPaperweight

Pros: Capacity, network attached.

Cons: Warranty is only two years (because they hope it'll run out before your drive breaks down on you), other reviews show its a known flaw, will eventually become a big paperweight on your desk.

Other Thoughts: I have three computers on my home network and got the Seagate Central to back them up. I worked good for 19 months and then just stopped. I'm serious, just stopped. No lights, no sound from it, seemingly no power at all to it. Its just a big paperweight on my desk now. I've looked through the other reviews and see this has happened before to others. Had a brand new Seagate internal drive die recently also, what happened to QA? Used to like Seagate but I don't think I'll be buying their stuff anymore. To send the drive back they want you to buy a certain companies packaging. For an error that is clearly theirs, they want you to spend more money. Nope I've learned my lesson, my WD stuff has never failed me. I'll stick with them.

Manufacturer Response:

Dear David,

We apologize for the problems experienced with your Central 4TB Cloud Storage System. We would like to talk with you by phone to determine an available resolution to the problem. A support case (#04802871) has been created that will reference your review and our response. If from the US or Canada, our contact number for support is 800-732-4283. If outside of this region, or for additional support options, please try us here under Product Support (choose your region):

http://www.seagate.com/contacts/

Best Regards,
Seagate Support

2 out of 2 people found this review helpful. Did you? Yes No

  • John G.
  • 3/20/2015 11:49:58 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBricked in less than two years - Avoid

Pros: Storage capacity

Cons: Confusing user interface
Inconsistent performance
Defective - internal failure preventing power-up

Other Thoughts: I bought this unit for my father's system based on my past experience with Seagate drives. Unfortunately, in never lived up to the marketing hype from the minute I deboxed it.

My dad has since passed away and all his data was backed up on this drive. The unit will no longer power up. The wall wart is still operating properly but the unit has bricked: no power light, no response to the tiny reset button.

I've since seen other users telling of their poor experiences and could kick myself for being one of the first purchasers of this product after it was offered for sale by NewEgg. Sorry Seagate, I've made my last purchase. Oh, how the mighty have fallen.

Manufacturer Response:

Dear John G.,

We apologize for the problem with your 4TB Seagate Central Cloud Storage System. We would like to talk with you by phone to determine the root cause and available resolution to the problem. A support case (#04774289) has been created that will reference your review and our response. If from the US or Canada, our contact number for support is 800-732-4283. If outside of this region, or for additional support options, please try us here under Product Support (choose your region):

http://www.seagate.com/contacts/

Best Regards,
Seagate Support

2 out of 2 people found this review helpful. Did you? Yes No

  • james p.
  • 9/12/2014 3:28:42 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsLot all my data

Pros: It was easy to set up and straight forward to use thought it was a good solution to stream my films around the house worked great for a while.

Cons: One day when I was copying my daughters camera files onto the drive it stopped functioning. I thought it was the power adaptor because the light would not turn on so I ordered another adaptor. Still nothing so I pressed on the little reset button a half dozen times and called support, did all of the trouble shooting and it was dead. So i asked if the data recovery was covered under the warranty. No it isn't I tore apart the Drive to get to the hard drive to see if my data was still there and to my surprise the drive is inaccessible so i have lost all of my data that includes 140 1940 - 1976 movies that i painstakingly converted from VCR to mp4. 100s of hours of work gone I was in the process of burning them to blue ray and only had 20 recorded.

Other Thoughts: Thank you Seagate for you piece of garbage if I had known I would only gotten 6 months of service from your product I would have chosen WD. I have many of their proratable 1tb drives that i have used for years without issue. You will not be on my Christmas list this winter

3 out of 6 people found this review helpful. Did you? Yes No

  • Estera D.
  • 8/26/2014 9:28:38 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsi like it

Pros: works well right out the box, easy to upgrade firmware, connects to any peripheral device (pc, phone, game console), simple configuration, multiple user profiles for private data.

Cons: maybe lower speed that usb connection , but than again i am using wifi and is still at an acceptable speed.

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Item#: N82E16822178320
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