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Seagate Central STCG4000100 4TB Cloud Storage System

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Learn more about the Seagate Central (STCG4000100)

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Seagate Central (STCG4000100)

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  • james p.
  • 9/12/2014 3:28:42 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsLot all my data

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: It was easy to set up and straight forward to use thought it was a good solution to stream my films around the house worked great for a while.

Cons: One day when I was copying my daughters camera files onto the drive it stopped functioning. I thought it was the power adaptor because the light would not turn on so I ordered another adaptor. Still nothing so I pressed on the little reset button a half dozen times and called support, did all of the trouble shooting and it was dead. So i asked if the data recovery was covered under the warranty. No it isn't I tore apart the Drive to get to the hard drive to see if my data was still there and to my surprise the drive is inaccessible so i have lost all of my data that includes 140 1940 - 1976 movies that i painstakingly converted from VCR to mp4. 100s of hours of work gone I was in the process of burning them to blue ray and only had 20 recorded.

Other Thoughts: Thank you Seagate for you piece of garbage if I had known I would only gotten 6 months of service from your product I would have chosen WD. I have many of their proratable 1tb drives that i have used for years without issue. You will not be on my Christmas list this winter

1 out of 2 people found this review helpful. Did you? Yes No

  • Beniamin D.
  • 8/26/2014 9:28:38 AM
  • Tech Level: Low
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsi like it

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: works well right out the box, easy to upgrade firmware, connects to any peripheral device (pc, phone, game console), simple configuration, multiple user profiles for private data.

Cons: maybe lower speed that usb connection , but than again i am using wifi and is still at an acceptable speed.

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  • Axel M.
  • 7/23/2014 3:48:27 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsStable, great drive!

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: I have this drive hooked up to my private network, I can ssh over to the static ip as root no password. This drive has been working non-stop for a year now.
I use Seagate Dashboard to manage my backups, drive seems fast for reads and writes.
I can access it over Linux and windows.
4TB share over the network it's no bad it all from such a small device.
Price tag for a 4TB NAS device it's really nice!

Cons: It has been very stable for over a year, no problems.

Other Thoughts: I recomend this drive, it works and it works good! it's work horse!
I can access it from my Fedora Linux, CentOS server and windows machines.
Seagate Dashboard is a plus for this drive, besides creating backup plans from weekly, daily, constant backups you can backup your online social media from facebook.

2 out of 2 people found this review helpful. Did you? Yes No

  • Connie M.
  • 6/23/2014 11:29:26 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGarbage Product From a Garbage Company

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: Capacity

Cons: Dead before 2 months old, terrible manuals, terrible support site, wants to charge me $500 for data recovery (not happening)

Other Thoughts: If I can't return this and get my money back, I cannot WAIT to take a hammer to this piece of garbage. Please, I BEG of you, do not waste your hard-earned money! You will regret it! I avoided Seagate for all my years of PC building and storage for this very reason... I gave them a chance and got BURNED! Please, fellow NewEggers, do not make the same mistake I did!

Manufacturer Response:

Dear Anthony,

We apologize for the problems experienced with your Central Shared Storage drive. We would like to talk with you by phone to determine the root cause and available resolution to the problem. A support case (#04232481) has been created that will reference your review and our response. If from the US or Canada, our contact number for support is 800-732-4283. If outside of this region, please try us here under Product Support (choose your region):

http://www.seagate.com/contacts/contact-numbers/

Best Regards,
Seagate Support

3 out of 4 people found this review helpful. Did you? Yes No

4 out of 5 eggsnice easy network storage

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: Easy, easy to set and use even my mom can with only computer knowledge online browsing the internet, emails and Skype.

Extremely easy access, same as if it was a second drive connected directly to the computers motherboards.

fast speeds

4 terabytes of storage space for any computer connected to your home router for not much more money then buying just the hard drives

Cons: no cons really for what this is, a really easy network storage device at a good price.

Other Thoughts: Since setup 7 days i had no issues with this device at all. Set up was easy, with easy to read icons and simple understanding text including upgrading the firmware took a few minutes. its doesn't make much noise and use the power light to know if its on. doesn't get hot well vented and is small enough to fit just about any ware. its about the same size as my cable modem.

i can see this storage device used for any one even the non tech savvy that wants more storage.

hopefully more setting and options will be added with future firmware updates for more advanced users.

For the price i really cant complain and heck this is the first NAS i setup in a long time and didn't take days and require me to call tech support only to find out it wont work with out a firmware out date then still more tech support calls.
if you looking for more storage that really doesn't cost much more then the hard drives then selves buy this


tested this Seagate Central STC4000100 using a new mini itx Intel computer with onboard realtek gigabit Ethernet and windows 8.1 64bit operating system on a 256GB SSD. Using a ASUS RT-AC66U wireless router

i will test on a new mini itx Intel and a new mini itx AMD computer with a Intel gigabit Ethernets and cat 7 cables with all other specifications same as above and post back

i was amazed on how simple this was to set up and use. i don't think it could be easier unless it setup it self.

set up is as easy as connecting this devices to the home router and the electrical power outlet. then on the computer go to your hard drives. in windows 8.1 it shows up as a network drive then just double click on the device and open it as you would with any hard drive. then just follow the setup steps and fill out the registration. took me under one minute. longest part was just filling out personal information to register the product for warranty about 15-20 seconds. Lol this was very fast and easy

i first tried transferring from the second hard drive in the computer a 6 year old slow 2 terabyte WD AV hard drive. the transfer average was 41mb/s with lows as low as 38mb/s. now i thought this was a bit slow considering the hard drive in the computer i was transferring from has a average read speed of 80-90mb/s using HDtune. This is still an improvement almost quadruple the speeds over my 8 year old NAS with only 500GB of storage average read of 20mb/s and write 12mb/s.

then i transferred the same file using the computer SSD drive to Seagate central, the average was 42mb/s.

so far it write speeds are around 40mb/s

transferring the same file from the Seagate Central back to the computers SSD drive 70-75-82mb/s and took 12 seconds. Wow, i don't see me using my old NAS anymore.
:-)

then ran some HD video from it with no issues at all .

great storage device wish i had it years ago. i would like to note that since my first few attempts trying a NAS at home many years ago i gave up out of disappointment, no more

4 out of 4 people found this review helpful. Did you? Yes No

3 out of 5 eggsDecent for Home Use

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: Extremely easy to setup. All you have to do is plug it into your network, open your network browser on your computer and double click on the Seagate NAS. The setup wizard will start and walk you through setting up the admin username and password.

Adding extra users is also very easy, and the NAS automatically sets up a private folder for each users that you create.

Extra storage can be added using the USB port. It is also possible to connect a USB hub and connect multiple extra drives.

Transfers from the internal hard drive are pretty fast. I was able to get sustained read speeds of 80MB/s, and sustained writes of 65MB/s.

Cons: The user interface is almost too simple. It isn't possible to set up customized security for individual folders or shares. You only get the public folder which everyone can access and the private folders for each user which can only be accessed by the individual users.

All extra drives added via USB are treated as public folders that everyone can access.

USB port is only USB2.0. This really hurts file transfers to external drives. While I was able to get 80MB/s from the internal drive, external drives only managed 20MB/s. And it was even worse if I was accessing two or more of the external drives connected to a USB hub.

No FTP access. This was a real bummer. Adding FTP access would not have been that hard, I would have been willing to give up one of the media sharing options for FTP access.

The unit does get pretty warm. Even just sitting there with no one accessing it, it was noticeable warm. However, it is very nicely ventilated and there is no fan so it is silent, so being a little warm isn't unsurprising.

Other Thoughts: For home use this device is fine. However, I would like to see the advanced mode in the user interface to offer more options and more customization. I'd also like to see a USB3.0 port instead of the USB2.0 port.

1 out of 1 people found this review helpful. Did you? Yes No

3 out of 5 eggsUpdated review from more use

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: Good transfer speed, easy hardware setup. As I mentioned before this drive can sustain up to 50MBps transfer rate if connected to a good quality gigabit Ethernet switch. And the hardware setup is very simple, a power cord connection and a network cord to the switch is all that's needed. If you can remember to access private folders before you access public folder so the access credentials are properly established on a windows system shared and private folder access are both possible on this NAS. Also much to the contraray to what may be indicated on the box and other comments, this NAS is equally accessible on a linux system if the Samba client system is properly configured and installed on the Linux system. I was able to successfully access all private and public folder from my Ubuntu setup quite easily with good file transfer speed over a Gigabit Ethernet interface.

Cons: Clumsy device software. Also the NAS's share does not allow explicit access control for assigned user, you can only have universal access to a single public folder or a single user full access to a dedicated folder. There is no group share, or share between selected users. Also if you access the public folder first, your default user login credential will be used for subsequent login access due to the default windows login behavior. One has to remember to access a private folder first if the user name on the NAS is not identical to the login name on the system accessing the NAS. This subtle issue could present a lot of access headache on windows system if a particular user access the public folder first with anonymous access and then try to access a private folder on this NAS. Other NAS system I have used allow one to explicitly specify user group, user access rights to prevent such issues, the Seagate NAS is not nearly as customize-able in that sense. Also remote access is having trouble with the stateful NAT and firewall setup on my home network and could not establish external link for universal mobile access from the internet (which is probably a good thing as the network protection in place is doing its job). The details on setting up this access and what port the access software is attempting to use is very sketchy, making it hard to allow successful access if you still want tight control over the security of your home network.

Other Thoughts: As mentioned in my early review, the universal media access function is ill implemented and guidance is very slim, it does not reveal its access method and is often blocked by common NAT and firewall provisions. Additionally, the software message on the failed setup of remote access password indicates it failed due to an "Unknown" reason, which offers very little insight as to why the software is not working. Poor software quality is the general impression. However, as a general purpose home NAS that does not need sophisticated share setup for network folders, this Seagate Central NAS system is acceptable and offers ample storage room. However, some of the external media access feature needs a lot more software polish and a better thought-out access method before I would consider it reliable and secure for the functionality it is attempting to provide to the end user. I generally avoid tunneled access through my home network NAT and firewall to avoid undesirable external access from the Internet, and not providing details on how the universal media access works and what ports it works with and not allow customized port configuration and folder share control as well as workgroup definition for the shares makes this system less ideal for power users.

0 out of 1 people found this review helpful. Did you? Yes No

2 out of 5 eggsNetwork attached storage?

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: The drive is easy to set up, plug in the power brick and connect the Ethernet port with the network switch and you're ready to go. The seagate device shows up as a network storage within the default "Workgroup" workgroup under Microsoft network schemes. I got good file transfer rate (~ 50MBps) over my gigabit Ethernet switch onto the public storage folders on the Seagate central with the latest firmware release. The storage of this system is rather generous at 4TB which will mean many hours of video, music and other media files.

Cons: None of the other claimed functions other than unrestricted access to a publicly shared folder on this NAS drive works. Other than the open access to public folder and provide DLNA access to files stored on the public folder. , I can not access any of the user login based folders as this central drive does not allow anyone to change the WORKGROUP definition from the default "WORKGROUP" value. My home network has a unique workgroup definition which will prevent random network resources access via work group separation, but this drive does not allow its WORKGROUP value to be updated or changed from the default value. Therefore it could not be moved into my home network's existing defined workgroup. This means a normally logged in client on my home network work group could not access the login protected folders on this NAS drive. Forcing a local host login on the NAS also failed to provide proper user authentication to allow user folder access. So effectively, as of the current release of the firmware, this entire NAS can only be used as a full read/write public access file dump accessible by anyone who is logged into my home network due to its software setting limitations. It is far from being secure or protected. Further more, the build-in software claims to provide universal access to its content to mobile devices and PC's on the internet, but it fails to properly setup access through my NAT and firewall protected network or provide proper guidance to allow protected access (which I am glad it could not tunnel through my existing network protection as such access would present a risk to my homework by opening up permanent access from internet into a node on my internal network all without telling me exactly which ports are being used). It fails miserably at trying to gain internet access to the media files in its folders as my network NAT and firewall prevented it from contacting the external server trying to establish a link to the Seagate Central within my network, and the error message reported by the software is completely useless in solving any issues (see other thoughts below). When trying to provide remote access, the drive's software also completely fails to set a remote access password. Effectively, in my network setup, which I consider to be a fairly straight forward not overly sophisticated with only moderate and reasonable security setup, the Seagate Central drive can only serve as a 4TB universally unrestricted file access point that is fully exposed to anyone who can log onto the network.

Other Thoughts: Make sure to update the firmware, the default firmware on the system is outdated from early 2013 and was having trouble allowing even basic access to this network attached drive. The embedded software was also unable to properly reboot the system and re-connect at a static IP address after I set a static IP within my own network address range. I had to manually hunt for the update IP address to locate the device on the network. The device software is clumsy and only offers windows share. It also does not have the ability to set even basic windows share parameters such as workgroup designations. I have a separate Linux host based NAS system from a different vendor that offers a variety of host option such as FTP, NFS, time capsule as well as Samba in a box smaller in size and offer a lot more versatility than this Seagate central NAS. Remote access does not work which may not be a bad thing as it attempted to transverse the NAT on my network but failed miserably. The on line support from Seagate website is confusing and misleading, circle you around in recursive links on how to set up remote access while the Central's embedded software reports meaningless error message such as "the software failed to set a remote access password for unknown reason". I did not attempt to use phone support as an error message of "the software failed for Unknown reason" is utterly useless to anyone trying to figure out the issues.
In my opinion, the software on this NAS drive is utterly deficient in providing the most basic level of access, security and customization, the current system can serve only as a network attached scratch drive in which everyone logged onto the entire network can do whatever they want to the files stored. And the method in which the current software trying to establish external access to the store file is irresponsible, reckless and potentially opens up the attached network to further attack from the open internet. I promptly disabled all remote access features on this drive and decide to just use it as a 4TB scratch drive for anyone on the network. It could serve that purpose fairly well as the drive at least has decent transfer speed when connected to a good gigabit Ethernet switch.

0 out of 1 people found this review helpful. Did you? Yes No

  • phil m.
  • 2/24/2014 3:59:03 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAvoid like a plague ridden town

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: 4TB

Cons: doesn't work, resets itself, stops responding during a copy to it. constantly have to reset it. created a user called admin, factory rest it multiple times, still cannot access the file area belonging to admin. lucky i didn't load anything up to it.
it is an absolute Piece Of Garbage. Do not buy!!!

Other Thoughts: i have loads of seagate products, unfortunately this is an awfull one.

Manufacturer Response:

Dear Philip M.,

We apologize for the problems experienced with your Central 4TB Cloud Storage System.

Please first check to see if there are any firmware updates to the Central as this should help correct resetting behaviors and improve performance. Click on the link below for instructions:

http://knowledge.seagate.com/articles/en_US/FAQ/005384en

If the suggestion above does not help, we would like to talk with you by phone to determine the root cause and available resolution to the problem. A support case (#03985575) has been created that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of this region, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

0 out of 1 people found this review helpful. Did you? Yes No

  • Joseph D.
  • 2/13/2014 5:46:43 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTerrible NAS solution

This review is from: Seagate Central STCG4000100 4TB Cloud Storage System

Pros: Storage capacity, size of the unit

Cons: I wanted this devie for my Children's movies and music. Device is remarkably slow. Less than a month of use, and a number of my video and audio files are corrupted. The device keeps disconnecting from the network and reconnecting.

Other Thoughts: Worst NAS I have ever used.

Manufacturer Response:

Dear Joseph D or ForensicScience,

We apologize for the problems experienced with your Central 4TB Cloud Storage System.

There could be a variety of reasons for the slow network performance and disconnection problems. First, please make sure that your computer is connected to your router with a CAT-6 cable and that you are not using WiFi. WiFi is much slower than using an Ethernet cable. Also make sure that your Ethernet card on your computer, router, and any other device connected to your network is using Gigabit ethernet. Your network will only run as fast as your slowest piece of equipment.

Additionally, check to see if there are any firmware updates available for the drive and your router. Please check for any driver updates from the motherboard manufacturer of your computer. Click on the link below for instructions on how to update the firmware for the Seagate Central:

http://knowledge.seagate.com/articles/en_US/FAQ/005384en

If you are still experiencing slow transfer rates, try plugging the drive directly into a computer with a Gigabit ethernet card and see if your speeds improve. Should the performance improve, then it is likely there is a network bottleneck unrelated to the drive itself.

If you have additional questions or concerns, please feel free to contact our support staff and we will be happy to assist further:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

0 out of 2 people found this review helpful. Did you? Yes No

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