Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Limited Time Only! Newegg Premier is now only $29.99/year. Sign up now.
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Computer Hardware > 
Hard Drives > 
External Hard Drives > 
Wireless Attached Storage > 
Seagate > 
Item#: N82E16822178321

Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

  • Wirelessly stream media and files up to 3 different HD movies to three devices at the same time
  • Wi-Fi + USB 3.0 Interface Options
  • Seagate Media App
  • Up to 10-hour battery life
  • Pin It
  • Email this page
ICON Loading...

Seagate Wireless Plus, mobile storage you can access without wires or Web

With Seagate® Wireless Plus, you can enjoy your media and access your files without wires or the Internet. This mobile storage device broadcasts its own Wi-Fi network, so you can wirelessly stream your media and files to your tablet or smartphone on-the-go and off-the-grid. You can even bring your files stored on Dropbox® or Google Drive with you. Easily synchronize your cloud files to your Wireless Plus and access them even when you are not connected to the Internet. The free Seagate Media app available for iOS, Android® tablets and smartphones, Kindle Fire and Windows® 8|RT tablets and computers makes it easy to navigate and enjoy content wherever you go.

Forget about having to choose which files to load onto your tablet or smartphone before a trip. Bring it all with you! Wireless Plus comes with 500GB, 1TB or 2TB of built-in storage, which means you can load hundreds of movies or thousands of songs, photos and documents.1 Simply drag-and-drop to load files wirelessly from your PC or Mac® computer or use the USB 3.0 adapter to load files up to 10? faster than Wi-Fi N.

Wireless Plus allows up to eight tablets and smartphones to access and store content at the same time. Leave it in your bag, set it on the table, place it anywhere in the car-with a range of up to 150 ft, you'll never feel tethered to your storage. Best of all, by creating its own Wi-Fi network, there is no need for an Internet connection, and you don't have to use your data plan.


Learn more about the Seagate STCK1000100

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Seagate STCK1000100

Do you own this product? Write a Review

ICON Loading...

Filter Results

Go

Showing 28 of 28 reviews - Clear Filters

  • Joan K.
  • 1/14/2014 11:43:17 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsIncredible Device - When Modded

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: Worked as advertised out of box. I purchased it because of it's ability to receive modded firmware which adds numerous features.

Cons: Seagate could easily implement numerous features, but doesn't invest in doing so for some reason

Other Thoughts: Worked well out of box. Flashed to modded firmware from HackSeagateSatellite.com (which adds tons of features) and can't be more happy with it.

Mod's Added Features Include:
- New Interface
- Dropbox Sync
- iTunes Server
- WiFi Passthrough
- Eye-Fi / RAW Image Server
- IIS / Web Server
- plus many more

I am not affiliated with the site whatsoever, just want to share the knowledge -

1 out of 1 people found this review helpful. Did you? Yes No

  • Andrew H.
  • 10/27/2013 10:39:01 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

4 out of 5 eggsGood device

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: Huge portable library of files available for your iPad or other Apple devices, works very well. Also compatible with Android.

Cons: Since Apple just switched to iOS 7, had to sequentially update the drive firmware to 2.1, then again to firmware 2.2, to be compatible. Now it works fine.
The unit is sealed, rechargeable battery will eventually die, and cannot replace it.

Other Thoughts: Quite pricey, purchased from auction site. Have it in a hard drive case, hope that it will be durable.

1 out of 1 people found this review helpful. Did you? Yes No

  • Don D.
  • 6/8/2013 9:11:34 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsLocks up all the time

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: None

Cons: Too man limitations as listed by other reviewers. I'll focus on the problems. It appears as if Seagate's firmware development just doesn't know what they're doing. Hey, Seagate. (knock, knock, knock). Your current firmware development approach isn't working. It must be removed. This thing has more bugs than code written in 3rd world nations. Oh wait, did I just let out a Seagate secret? Anyway, I used the USB to move about 1/3rd of a TB of MP3s. Now when I connect to it via my iPad it says it needs to rebuild the music library. It's stuck at 3 percent. I've tried several restarts, which is only possible after the internal battery dies - good thing it doesn't last anywhere near the 10 hours they claim. Guys, this product wasn't actually ready to deploy into the market. I suggest everyone avoid this product until Seagate starts to take their development seriously. $200 for garbage. If this isn't corrected in the next couple days it goes back with two middle fingers. Yes, it did report it had the latest firmware. There's nothing wrong on my end, it's just (bleep) that doesn't work.

Other Thoughts: I feel like a fool in believing that Seagate wasn't like all the other companies that push products out the door before they're tested, and they're developed by engineers that just don't know what they're doing as they're being directed by management that will do anything to keep their jobs. It's pathetic.

Manufacturer Response:

Dear Valued Seagate Customer,

We noticed your review and wanted to apologize for the problems experienced with your Wireless Plus Mobile Storage drive. We would like to talk with you, by phone preferably, to determine the root cause and available resolution to the problem. If from the US or Canada our contact number for technical support is 800-732-4283. If outside of the US or Canada please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

1 out of 2 people found this review helpful. Did you? Yes No

  • Dorsey H.
  • 6/1/2013 12:54:17 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNot much help available when something goes wrong

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: Easy to set up and connect to my primary access point as required by FiOS.

When it works (see below), it works fairly well.

Cons: After months of reliable performance in my home, I took this to Florida (air flights both ways). It continued to work reliable in Florida, but once home, it got very cranky. That is, difficult to start (the on/off button is non-responsive), and wireless only broadcasts for ten minutes of so and then simply stops.

I don't believe that I'm doing anything differently than before the trip - same physical location and connectivity. Finding information on these problems has been frustratingly difficult. In other words, this is a good device when it works, but you're on your own when trying to resolve problems such as this.

One disappointing discovery is that data transfer speed at USB2.0 (all I have on my laptop) is realllly sloooow at @2Mbps.

Other Thoughts: What I really wanted was an NAS (network storage device), but didn't know that at the time I bought this. My plan is to purchase an NAS, laboriously transfer files from my Wireless Plus, and then discard it to avoid the temptation to use it in the future.

Manufacturer Response:

Dear Dorsey,

This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with your Wireless Plus Mobile Storage drive.

We would like to talk with you, by phone preferably, to determine the root cause and available resolution to the drive behaviors described in your review. We have created case #03458876 to use when contacting us that will show your review and our response.If from the US or Canada our contact number for technical support is 800-732-4283. If outside of the US or Canada please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

If you are looking for a network drive, here is a link to what we have available:

http://www.seagate.com/external-hard-drives/network-storage/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Anonymous
  • 4/4/2013 4:45:44 AM
  • Tech Level: Low
  • Ownership: 1 week to 1 month

3 out of 5 eggsSAMBA WiFi read write / encrypted container with samba

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: slick hyper portable

Cons: -no full drive encryption possibility
-no native wifi writing on the drive
can not work as wireless device when hooked up through USB (favors USB interface) obliging to carry the charging cable all times in addition to the USB cable when longer uninterrupted witless sessions are needed (charging through drive USB -sata interface ill interrupt your wireless session as drive will favor USB 3 connection - charging and will kill your wireless)

Other Thoughts: - samba hack in order to access and write files wirelessly through network folder browsing (not the app)
- create TRUCRYPT file (900 GB) where to have all your files and access it through network browser (explorer) and mount it through truecrypt
-play all your media files with corresponding regular app.

Manufacturer Response:

Dear Joe,

This response is from Seagate Support and we'd like to thank you for taking the time to post a review of the Wireless Plus Mobile Storage drive.

While we do not offer software to encrypt the drive, it can be password protected during wifi use as shown on page 27 of our user guide listed here:

http://ow.ly/hryNa

You may use Samba to access the drive wirelessly on both a Mac and PC. Here are instructions for this:

Mac: http://knowledge.seagate.com/articles/en_US/FAQ/005099en

PC: http://knowledge.seagate.com/articles/en_US/FAQ/005098en

If you have additional questions or concerns, please feel free to contact our support staff and we will be happy to assist further:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

0 out of 1 people found this review helpful. Did you? Yes No

  • Craig S.
  • 3/18/2013 8:52:20 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsDLNA/UPnP Update

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: See my March 8 review

Cons: See my March 8 review

Other Thoughts: I response to the message above, as well as a message that I received in response to a review on another cite, I called Seagate support. I spoke with a very nice guy who indicated that the Seagate Wireless Plus HDD is not the issue and instead, the issue is that the UPnP FLAC player apps flush their cache when the HDD is restarted. I was somewhat incredulous, so I performed the followings tests, which confirmed what he said:

Test A - With the HDD remaining on: (1) turned the FLAC player apps on and off, (2) turned the iPhone5 on and off, (3) disconnected from HDD wifi and reconnected, (4) disconnected from HDD wifi, connected to music servers on other wifi, reconnected to HDD wifi. Each time, all of the music on the Seagate HDD was instantly available via two different FLAC player apps when I started them up.

Test B - Turned of HDD off/on with iPhone5 on. It took approximately 20 minutes for all of the music folders to become available.

Test C - Turned of HDD off/on with iPhone5 off, and then waited 10 minutes before turning iPhone on. It still took approximately 20 minutes for all of the music folders to become available.

The Seagate support guy also suggested using a Samba (SMB) player. I tried that and learned what everybody else already knew - SMB absolutely sucks.

The 1TB Seagate Wireless Plus is very close to being an absolute must-have for people that use CD quality resolution (and above) music files on the go. I plan to use mine in the car. [MP3 users can store an infinite amount of music on an iPod classic.] Unfortunately, without FLAC support in the Seagate app, the HDD is not very useful for music lovers with iDevices unless, of course, you can remember to turn the drive on and connected it to the iDevice 20 minutes before you go anywhere.

The Seagate support guy also indicated that the design team considered adding FLAC support to the Seagate app, but left it out because they did not think anybody wanted it. He suggested that they might change their minds if enough people requested it. Sooooo ……. please send Seagate a request for FLAC support (resolution of at least 24/96). Happy listening.

2 out of 2 people found this review helpful. Did you? Yes No

  • Craig S.
  • 3/8/2013 10:42:38 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat HDD, But DLNA/UPnP Needs Some Work

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: To keep things brief - what everybody else said. Overall, its a great HDD.

Cons: SeagateMedia app relies on the mobile device's native capabilites to play music, so if you want to, for example, play FLAC files on your iPhone, you need another app. This is not a problem in and of itself because there are plenty of inexpensive FLAC player apps that work well. The problem is associated with the fact that the FLAC player apps use DLNA/UPnP to communicate with the Seagate HDD. For reasons that I admit I do not understand, each time the HDD boots up or resets for whatever reason, the DLNA/UPnP software sorts through all of the folders to create a directory. This takes more than 10 minutes in my case (500GB of FLAC files). I've watched this process on three different FLAC player apps. Same process, same amount of time to gain access to ZZ Top at the end of the list.

Seagate should either add the capability to play common music types to the SeagateMedia app (video too I guess) or should configure the DLNA/UPnP software so that the user has the option to save the folder/file information and refresh it on demand as necessary. This way, when you turn on your HDD, its ready to stream.

Manufacturer Response:

Dear Joe,

This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with your Wireless Plus drive.

Our Wireless Plus should not reset itself every time the drive starts up. When new content is added to the drive, it may re-index the new files but this is usually very quick unless a lot of new content has been added. We would like to talk with you in greater detail to determine the root cause and available resolution to the drive behavior described in your review. We have created case # 03280748 that shows your review and our response. Here is a web address with contact information to speak with a support representative directly:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

3 out of 3 people found this review helpful. Did you? Yes No

4 out of 5 eggsAlmost there Seagate, almost...

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: This wireless drive is a cool concept for travelers. With a sleek, minimalistic look, it's perfect for folks who want their entire movie or picture library available wherever they go, but don't have the internal storage space available on their playback device. This drive lets you have that mobility easily and conveniently. The power button is on the side of the drive and is easy to access and push, and is slightly recessed so that it isn't bumped on or off by accident.

The drive itself weighs about a pound, battery included. It is USB3.0-compatible for fast transfers with compatible computers. You can also run it on battery or plugged in with the included AC adapter/charger. During my testing, the battery seemed to hold a long charge of 5+ hours (more than enough for a long plane ride). A Seagate Media App (free) is required for media playback. Download the app, then connect your device's wifi to the Seagate, and launch the app. From here the app will find all of the media on your device and let you select by type or search through the raw folders. You can also view the drive's battery life.What is really cool is that the drive also lets you do a sort of pass-through wifi mode, where you can also connect to the internet by joining another wifi network.

The default wifi network the drive uses can be changed and a password can also be set on it. I found that this password does not accept special characters, so that is a limitation.

Movies streamed from the drive smoothly and without hiccups. I did not test the usable distance, so trying to stream from a longer distance may create bandwidth issues. This device is more suited to being in the seat pocket in front of you, or perhaps on the desk next to your bed in your hotel room while on the road rather than on the other side of your house.

Cons: The biggest let-down of this device? Movies must be MPEG4 only! All other formats that I tried failed saying that playback of this media was not supported. This is terrible for folks who have an existing digital collection, perhaps on a traditional external drive, in a different format. They would have to go back and convert their entire library again! I'm not sure what Seagate's reasoning was for this limitation, but I bet it will turn a lot of people off of this product.

As cool as I thought the feature was, Wifi pass-through didnt work for me. It gave me a simple error saying "operation failed." I thought that this may be because the internet wifi network's password had a special character in it (as i mentioned earlier), but did not test this theory. Maintaining internet connectivity these days is a must, and this was very disappointing to me that it hogged my wifi connection without letting me pass-through to the internet.

I did not find a convenient way to transfer media straight from my phone/tablet to the Seagate drive - I had to channel them through a PC first. This is an inconvenience but not a deal breaker. The drive also takes a minute or two to power all the way on to the point where you can access it wirelessly. Just a nuisance but again, not a big deal.

Other Thoughts: Not sure how the FCC/FAA would feel about people using this on a plane. But, what they don't know will most likely not hurt them.

Removing the USB3.0 connector module from the drive reveals standard SATA data and power connectors. I like that Seagate does this with their recent external drives, as it gives the geeky people out there more flexibility for wiring the drive up (especially when using a computer that doesnt support USB3.0).

Manufacturer Response:

Dear KD007,

This response is from Seagate Support and we'd like to thank you for taking the time to post a review of the Wireless Plus drive.

The Wireless Plus App will support all media files that are natively supported by your mobile device. For other file types that are not natively supported, you may use any number of third-party players.

It is not clear from your review description why the internet pass-through did not work for you. We wanted to provide additional instructions on the pass-through function just to make sure this was done properly (see page 9 of Users Guide):

http://ow.ly/hefx3

To upload files directly to the Seagate device, try following the instructions listed on page 19 of the Users Guide listed above.

If these suggestions do not help, or you have additional questions or concerns, we would like to talk with you in greater detail to determine the root cause and available resolution to the problem. We have created a case based on your Amazon name that shows your review and our response. Here is a web address with contact information to speak with a support representative directly:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

  • Aqil Q.
  • 2/23/2013 12:22:30 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsA very good wifi streaming drive

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: • Ability to access the drive without any internet connection
• Has its own WiFi
• Ability to have 3 users access the drive at the same time
streaming high definition contents and up to 8 users streaming
other files simultaneously without losing performance.
• Ability to connect to WiFi internet while connected to this drive
• Password secured connection
• Ability to connect to all i OS and android devices thru Seagate
media app.
• A very good access range
• Portability and light weight

Cons: • No feature to protect the data in case drive get lost or stolen
• No connection to 3G or LTE while connected to this drive
• No specifications or usage of car charger
• Battery life is not 10 hours as stated....it seems to deplete faster
when connected to internet through another WiFi network.

Other Thoughts: Despite of several negative comments here, I still think that this device is worthwhile as it does reduce the storage space of ipad and other mobile devices and multiple users can simultaneously access the data where there is no internet connection is available. I also think that the company can fix some of the problems through firmware updates.

Manufacturer Response:

Dear Anonymous,

This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with your Wireless Plus drive.

You may use the concurrent connection to connect to both to the Wireless Plus, and your internet. Instructions for this are published on page 9 of our Users Guide listed below:

http://ow.ly/hefx3

Please note: Some phone carriers may not allow connection to 3G and Wifi at the same time

Battery life can be affected from a variety of factors. To obtain the 10 hour battery life it is recommended that the following guidelines are followed:
-Single user streaming a single movie
-Less than 4Mb/sec bit rate
-Using the Seagate Media App
-Download and stream must be enabled
-File must play in the native player

The battery may not be fully charged from the factory. Please use the charger to recharge the battery to full strength. If the Wireless Plus is not secured with a password, it's possible some other users may be using your Wireless Plus which may drain the battery as well. Setting a password on your Wireless Plus drive is covered on page 27 of our users guide listed here:

http://ow.ly/hryNa

Also streaming to multiple devices, high bit-rate streams, distance to device (multiple "resend" requests for stream) can also influence battery life.

We appreciate your feedback on the car charger and also for some protection on lost or stolen drives. These will be passed along to our developers.

If you have further questions or concerns, please feel free to contact our support staff:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Robert E.
  • 2/12/2013 7:30:37 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

4 out of 5 eggsI love it!

This review is from: Seagate Wireless Plus STCK1000100 1TB Mobile Device Storage with Built-In Wi-Fi Streaming

Pros: I pre-ordered mine and have yet to regret it.

I am a retired research scientist and I am on a lecture and guest speaker circuit most of the year. I use mine to carry my notes, power point, videos and hand outs(pdf). Also some movies to watch while flying. Most of my gigs have fully equipped speakers podiums where my Seagate Wireless Plus can connect to. At some sites I log in to it with my laptop and the media technician also connects to it to display my presentation from his control center. Last week I was quite surprised to have a video projector/ presentation system rented for my talk. It was Android based with WiFi remote control for the projector and built in audio mixer. I used the Seagate Android app (which I had to side-loaded), It worked like a charm. I controlled the whole system from my Kindle Fire. I was able to play music, my videos, my power-point (downloaded directly to the projector before hand, used their copier to connect to the Seagate Wireless Plus and printed my hand-outs and posters.

Seagate Wireless Plus is a presenters, teachers and lectures dream!

Cons: The only cons I found are:
#1, The android app. Not available for the Nook. Barns and Nobel tec. support told me that Seagate hasn't submitted it to them yet for their approval. Many students have the Nook that I work with and have no connectivity other than through a browser. It tales quite a bit of time to show them how to connect using 172.25.0.1

#2, A car charger would be nice. Now I have to carry a 12v to 120v converter with me.

#3, A caring case.

#4, I now have two Seagate Wireless Pluses. One for my presentations (pass-worded connection) and one for my Public files, research files and papers which I share. The problem is that you can not change the Seagate Wireless Plus's address. I found that disturbing last week on a flight home when another passenger was using his. The Seagate Wireless Plus does not play nicely when two or more Seagate Wireless Pluses are in the same vicinity. Last night having coffee at Starbucks I could not log in to mine because another Seagate Wireless Plus was in the coffee shop.

#5, Being able to password folders I had to buy another Seagate Wireless Plus for my public files.

Other Thoughts: All ways password your Seagate Wireless Plus because you can't

Manufacturer Response:

Dear Dr Bob,

This response is from Seagate Support and we'd like to thank you for taking the time to post a review of the Wireless Plus Mobile Drive. We are glad to read that the drive is working well for you.

While we don't officially support the Wireless Plus with the Nook, if it has an available web browser you may be able to use the drive using this method to access the drive.

A carrying case for the Wireless Plus is available at the following link here:

http://www.seagate.com/external-hard-drives/accessories/?sku=STAF107

We will pass along your comments regarding a car charger to our developers. We appreciate your feedback on this.

We also wanted to pass along instructions for proper password protection when sharing your data wirelessly. Please reference page 27 of our Users Guide listed below:

http://ow.ly/hefx3

While we do not support changing the IP address of the Wireless Plus, two Wireless Plus should be able to function together without problems as they should auto negotiate to allow separate communications. If this is not the case, we would like to discuss this with you in more depth to determine the root cause and resolution to this. We have created case #03204014 to use when contacting us that will show your review and our response. Here is a web address with contact information to speak with a support representative directly:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

ICON Loading...

Send It As A Gift!

gift services details
Are you an E-Blast Insider? Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Home
Home > 
Computer Hardware > 
Hard Drives > 
External Hard Drives > 
Wireless Attached Storage > 
Seagate > 
Item#: N82E16822178321
Related Products
Capacity: 16 GB Size (LWH): 0.54 inches, 1.04 ...
Every year, technology is able to become more ...
With integrated Wi Fi and four hours of ...
General Brand WD Model WDBCTL0030HWT NESN Interfaces Port ...
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau