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Seagate Business Storage 2-Bay Diskless NAS (STBN100)

  • 2-Bay
  • Diskless System
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Learn more about the Seagate STBN100

General

Brand
Seagate
Model
STBN100

Configuration

Form Factor
2-Bay

Hard Drive Performance

Included HDD Capacity
Diskless System

Features

Features
The Business Storage 2-bay NAS includes government-grade hardware encryption technology that helps protect data stored on the NAS. When you access files remotely, the 2-bay NAS also helps protect your data-in-flight with SSL/TLS, the same technology that secures your information when banking online.

The 2-bay NAS features a Universal Storage Module (USM) slot that makes it incredibly simple and cost-effective to create off-site backups of your data. Start by docking a Seagate Backup Plus portable drive in the USM slot. With a touch of a button, you can transfer large files at speeds up to 3x faster than USB 2.0. Undock your portable drive and data, and you're ready to take your files with you or to a secure, off-site location.

The USM slot is also convenient for photographers, videographers and other professionals who routinely bring back large files from the field. Use a Backup Plus portable drive throughout the day and when you're back at the office, slide the portable drive into the USM slot and-with a touch of a button-all of your work is transferred to a designated folder on the 2-bay NAS.

System Requirements:
Local area network (LAN)
Internet connection (for system updates and Web access)
Wired or wireless router with an available 10/100/1000 Ethernet port
DVD-ROM drive for software installation (recommended)
Mac on Network: Mac OS X 10.5.8 or later, Apple Safari 3.1 or later
PC on Network: Pentium or equivalent processor (1GHz or higher), 512MB of RAM or higher, Microsoft Windows XP, Vista, 7 or 8, Internet Explorer 7.0 or later, or Firefox 3.0 or later

Dimensions / Weight

Dimensions
12.2" x 10.8" x 6.1"
Weight
8.21 lbs.

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Seagate STBN100

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Showing 26 of 26 reviews - Clear Filters

  • Mr. l.
  • 2/24/2014 6:58:51 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

2 out of 5 eggsReliability questionable

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Seems very good out of the box.

Did what I needed it to do until they die.

Cons: This is the 2nd Se agate Business NAS we have had the first one was an previous model and it failed when it was out of warranty.

I ended up replacing it with the new generation and unfortunately this one became unresponsive and then died. Fortunately it is under warranty and is being replaced.

Other Thoughts: If you are looking for a reliable Business NAS I would suggest spending a little more money and getting a Synology or other higher end and allegedly more reliable device.

Manufacturer Response:

Dear Mr I.,

We apologize for the problems experienced with your Seagate Business Storage 2-Bay Diskless NAS devices. If you should have any questions or concerns regarding your replacement drive, please contact us directly by phone so we can assist further. If from the US or Canada, our contact number for Technical Support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

  • Maximilian K.
  • 1/30/2014 10:52:19 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat NAS for home use

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Price (purchased for $99.99)
Raid 0, 1
redundant home storage ability with great interface
USB 3.0 and dual lan connectivity for redundancy

Cons: In order to keep warranty you do need to purchase Seagate drives. I purchased two 2TB NAS Seagate drives for 94 each.

Did you find this review helpful? Yes No

  • Jeffery L.
  • 1/5/2014 10:52:14 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsPower Issue - Update to my 11/12/2013 review

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: See 11/12/2013 post

Cons: Buggy firmware

Other Thoughts: There appears to be a bug in the firmware of this unit that affects it's ability to power off. If email notifications are set to "ON" it will not power down from the management interface nor the power button. Disable email notifications and the problem goes away.

The latest firmware is Firmware version: 2013.​60311
Release Date: August 2013

Seagate has had over 4 months to fix this issue but so far, there is no firmware update.

Manufacturer Response:

Dear VMware Student,

We apologize for the problems experienced with your Business Storage 2-Bay Diskless NAS drive. We have not been able to replicate this behavior in our lab, so we would like to talk with you in greater detail by phone to determine the root cause and available resolution. A support case (#03891813) has been created that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of this region, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Joshua C.
  • 11/13/2013 12:57:14 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsOK, but not great

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Seems to work pretty well.

Cons: Not very fast. Began to get more and more sluggish over time.

Manufacturer Response:

Dear JC,

There could be a variety of reasons for the slow network performance. First, please make sure that your computer is connected to your router with a CAT-6 cable and that you are not using WiFi. WiFi is much slower than using an Ethernet cable. Also make sure that your Ethernet card on your computer, router, and any other device connected to your network is using Gigabit ethernet. Your network will only run as fast as your slowest piece of equipment.

Also, check to see if there are any firmware updates available for the drive and your router. Please check for any driver updates from the motherboard manufacturer of your computer. Click on the link below for instructions on how to update the firmware for the Seagate Business NAS:

http://knowledge.seagate.com/articles/en_US/FAQ/005315en

If you are still experiencing slow transfer rates, try plugging the drive directly into a computer with a Gigabit ethernet card and see if your speeds improve. Should the performance improve, then it is likely there is a network bottleneck unrelated to the drive itself.

If you have further questions or concerns, please feel free to contact our support staff:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Jeffery L.
  • 11/12/2013 5:21:27 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat NAS for a VMWare Lab

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Dual Network ports
Dual USB3 ports
Hot-Swappable
SSL Encryption
iSCSI support

Cons: Management software leaves a little to be desired. It works fine, but could be improved. Power Switch doesn't seem to work, but that is not a big deal to me, since this is a NAS (and you can power down via the management console.

Other Thoughts: I am very happy with this purchase. I bought it during a ShellShocker deal & got a great price. I needed something with iSCSI support & this fit the bill perfectly. I have not experienced any problems with it, and I would recommend this to anyone needing to buy a small-capacity NAS.

Did you find this review helpful? Yes No

  • Peter L.
  • 10/3/2013 9:31:29 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsNot what I expected from a "Businesss Storage NAS" solution

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Transfer speeds were acceptable, though not outstanding, over my gigabit network. Externally the unit is solidly built, and I did not have any reservations about the plastic door. It's wide enough to be stable on a horizontal surface.

Cons: Drive trays seem flimsy. You have to slide a drive in sideways to engage its screw holes into two pegs on one side, then bend the tray's other side out in order to let the drive in so that you can insert the opposing pegs. I was afraid I would break the plastic tray every time I did this. Once in, latching the tray closed to connect the SATA and power ports was not a problem though.
The fan is extremely loud, suggesting adequate airflow, and yet the NAS CPU (indicated by the GUI) and the drives get very hot - the drives are much hotter than when inside my PC,and the CPU was well over 60 degrees, which is higher than the 55 degrees the manual says is excessive ("If your CPU temp exceeds 55.0 C, take proactive measures, such as powering down your NAS."). Note: I was using a 2TB different brand Enterprise class NAS drive as the initial drive since the 3TB NAS drive I received separately was faulty.
Software/firmware: I upgraded to the latest firmware as recommended and it was still terribly buggy, though the fan noise was lessened somewhat. I attempted to rename one of the shared volumes and it was processing the request for hours. When I rebooted (soft reboot), some of my files had simply disappeared - unacceptable for what was intended to be my backup device. The "Discovery" software *always* gives a popup error message that it cannot find shared volumes, and therefore cannot map network drives. This can be done in Windows, but even then the software gives the same error every time you use it.
The USB 3.0 port can be used to plug in an external drive; however if you reboot the NAS, even after safely removing the drive via the software, the NAS cannot see it unless you power off or disconnect the drive, then power on or reconnect it.
While testing the unit, I purposely deleted all the volumes at one point, yet the GUI pie chart indicated that the data usage of the drive was still at the previous level, and I had not set it to retain backups of deleted files or volumes. It took a couple of reboots to fix this.
I also tried to simply rename one of the volumes, and after several hours seeing it processing the request I gave up and soft rebooted the NAS, and discovered that several files in the "root" folder had simply disappeared. This is unacceptable for a device I was intending to use for my system backups.

Other Thoughts: I did not see it in the documentation, but in order to use a drive in the unit, it must be formatted by the NAS. This means that all previous data will be lost. You can't simply stick an NTFS formatted drive you were using on your PC and hope to keep its contents. I was expecting to lose data in any case, so used spare drives for which I had backups, but an inexperienced user might be unaware. When I switched a drive back to my PC, I found it had ten GPT formatted volumes on it.
The GUI itself was adequate for me, but the underlying software bugs made it unusable. I have requested an RMA and am in the process of returning it to Newegg for a refund - the first time I have ever done so with a product I purchased from them.

Manufacturer Response:

Dear Peter,

We wanted to apologize for the problems experienced with your Seagate Business Storage drive.

We will pass along your suggestions on the drive trays to our developers. We appreciate your feedback on this.

The maximum temperature for the CPU on our Business Storage drive is 105 C. However, if your drives are overheating, please run our Drive Diagnostics to check the drive health:

http://knowledge.seagate.com/articles/en_US/FAQ/005546en

If you still have the unit, we would like to talk with you by phone to determine the cause and available resolution to the firmware update problem. We have created case #03704403 to use when contacting us that will show your review and our response. If from the US or Canada our contact number for technical support is 800-732-4283. If outside of the US or Canada please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

  • Yan T.
  • 9/29/2013 10:12:54 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsNeed Patience with this one

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Price
Many functionalities
Easy to install disk drives
Set up is not difficult if you know your way around
Acceptable performance

Cons: Slow and confusing web interface menu
Setup aggregate Lan arrangement may make the unit undiscoverable
Long bootup time

Other Thoughts: This is my first NAS. I did use the routers to attach disk drives in the network. Comparing to those, the Seagate NAS is actually quite sluggish to set up, but it does more functionalities and much faster speed than using the routers. The three main weakness for this unit are: (1) very long bootup time, about 4-5 minutes. This is even longer than the PC's (2) Some of the operations in the setup like deleting files in the recycling bin takes a long time to perform. and (3) The interaction of the menu is not user friendly. You sometimes at a loss of whether the task is performed or not and some of the menus may not be updated like deleting files in the recycling bin, upon completion. I had to refresh the screen to verify. (4) The writeup about how to set factory default using factorydefult.exe is wrong. The web page to do that after following their instruction was not found. The easiest is to press the recessed reset button for 5 seconds to reset the factory default. That saved me after I messed up the LAN configuration and the menus took infinite time to load.

I used the NAS to store a lot of TV recorded programs from windows media center. When there are seven or eight files, each several gigabytes long, it is a difficult task to use delete all because it took a very long time and the menu as I described above was confusing. I found out the easiest is to remove the whole recycling bin by uncheck that option and later recreate the recycling bin. That will automatically get rid of all the deleted files in the bin.

For several times, I though I messed up so bad that the unit would be unusable because during learning the setup, I switched disks in and out and experimented with different options. The unit was lost in the discovery several times or the menu was unable to be loaded up several times.. Fortunately, the reset button at the back helped me out of the mess. I did not find the reset information in their documentation but in one of the posts in the forum. Do expect that the documentation only discusses about trivial, rudimentary and basic stuff. You may have to rely on yourself to explore.

Since this is my first NAS, I would not know whether other brands are the same. Most of the difficulties are in the understanding of options and choices in the menu. Once it is setup, the unit perform quite well in my home network of four PC and three laptops/tablets. These are all with win7 and win8, FTP does work, and I cancelled the global access account after trying it for lack of confidence of security.

For speed, old disks gave me about 20 MB/s. More updated disks gave me about 35-42 MB/s during file transfer from the PC to the NAS most of the times. I actually had over 70 MB/s copying files from NAS to the my fastest disk in the i7 PC. This performance is through switches. Going through n type wireless network, this can drop to 3-4 MB/s.

Manufacturer Response:

Dear DoubleT,

We would like to thank you for taking the time to post such an informative review about the Seagate Business Storage 2-Bay.

With the many networking features that are included in the Seagate NAS devices, their setup and installation, from creating users and shares, assigning permissions, to choosing all of the protocols and services, can get a little lengthy. The boot up time is also affected by these built-in features that take time to start up, especially that the process is happening over a network connection. These NAS devices were also not designed to be shut down and rebooted as frequently as computers are.
The refresh time of the admin/user interface is also affected by the overall network performance, and by whether the networking equipment that are being used are gigabit compatible, to unleash the speed potential of your Seagate Business NAS.

Your valuable feedback is greatly appreciated and will be communicated to the engineering team for immediate consideration.
Please let us hear from you about any feature that is not working as expected, or any recommendation that you may have. Our customers’ feedback is what help us work towards the perfection of our products.
To reach us from the US or Canada, please dial 1.800.732.4283. If from a different region, please select your country of residence from the following list:

http://www.seagate.com/about/contact-us/technical-support/

Best regards,

Seagate Support

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  • Anonymous
  • 9/24/2013 10:48:29 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

5 out of 5 eggsExcellent NAS for the money

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: No issues at all setting up the device with two Seagate 2TB NAS drives in RAID1 config. Simple as un boxing, connect network & power and installing the hard drives and powering on the device. Once booted completely (5 min), discovering and configuration of the NAS & disk array was simple with the provided software. Array build time is typical for this size of array(2.5hrs). The UMZ dock is a nice feature and allows for convenient bulk data loads or off device backup. I have and normally use Synology NAS devices but I needed a cheaper solution for my business and this does what I need it to do which is provide safe, fast and reliable data access & backup. I give this NAS an 8 out of 10 when comparing it to Synology devices. Well worth the $190 spent.

Cons: None

Did you find this review helpful? Yes No

  • Anonymous
  • 9/19/2013 9:49:47 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsI wish it worked as designed

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: Concept is great. Good amounts of storage and lots of features. Has great potential

Cons: Horrible implementation of the software. It's almost like they had no Engineering testing on the system before they decided to release the system, though as you can see i't been out for a long time. Some bug fixes have been fixed in the latest firmware, like disappearing users and in ability to even see the volumes or inability to delete files on the system. Still has various problems with some of the permissions, powering down the system, sleep modes, and others. When I called Seagate they only wanted to replace the unit, but they have no Cross Ship capabilities. You have to send back the unit and they will send another one out. I decided to wait for the Firmware update, and it still has many of the problems, others that they said were hardware related were fixed as I thought through the software update.

Other Thoughts: I saw this coming up again for the Daily Deal so thought I should get this out here before others are duped into thinking this is a good deal on what is marketed as a business class device, but isn't even capable enough for Home use.

Manufacturer Response:

Dear Valued Seagate Customer,

This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with your Seagate Business Storage drive.

We would like to discuss your warranty options with you further and have created case # 03675272 to use when contacting us that will show your review and our response. Here is a web address with contact information to speak with a support representative directly:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

2 out of 2 people found this review helpful. Did you? Yes No

  • Mike T.
  • 9/13/2013 11:43:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsGood but tricky

This review is from: Seagate Business Storage 2-Bay Diskless NAS (STBN100)

Pros: It eventually does what it needs to do and does it well. Please note the word eventually because it can be rather frustrating to set it up if you are in the mind set that things should just work.

Cons: It is difficult to get setup sometimes. I've set up 4-5 of them now and sometimes hard drives do not register until a reboot, sometimes USB drives do not show up until a reboot. Typing in a password with special characters seems to lock you out of the system as they are not allowed but the GUI does not block you from doing so.
There is no plug and play feature here, it should be a simple matter of putting the hard drives in, turning it on and going but often times it is not. It is almost comparable to having to do something in a language you only know a little about, it is frustrating and takes way too long to accomplish a simple task but you do get to learn from your experience and the next time you have to do it, it is easier.

Other Thoughts: Turn the system on, use the discovery tool to find it and go to the GUI (Note the IP Address), insert one hard drive and let it find it then the other. Format/clean them. After that point reboot the machine and use the IP address to get back into it and then build your raid.
It is frustratingly awkward but once you figure out the method and don't throw your hands up and cry about it not doing exactly what you want when you want then you'll be fine.
I have 4-5 of them running at various sites I work for and they do work. Who knows how they will be in a year or two but as of now they do. Hopefully firmware upgrades will come out to address these annoying issues as well. Also, update your firmware if something is just flat out not working if applicable.

Manufacturer Response:

Dear Gary,

We would like to thank you for taking the time to post a review of the Business NAS 2-Bay Diskless NAS drive.

We first wanted to provide a centralized link for help with setup, usage, installation, and troubleshooting of your Business Storage Network 2-Bay drive. This provides our complete User and Administrator Guide as well. Please reference the link below:

http://ow.ly/jziAE

Firmware updates should help with some of the issues mentioned in your review although no special characters are currently allowed for passwords. We appreciate your feedback on this as we will pass this along to our developers. To update the firmware on your Business NAS, please follow the instructions listed below:

http://knowledge.seagate.com/articles/en_US/FAQ/005315en

If you have additional questions or concerns, please feel free to contact our support staff and we will be happy to assist further. If from the US or Canada, our contact number for Technical Support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

2 out of 2 people found this review helpful. Did you? Yes No

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