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Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

  • Easy ten-minute set up
  • Upload and download files with free apps for iPhone, iPad and Android devices
  • Full-system, automatic back up for PCs, plus Time Machine support for Mac computers
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Learn more about the Seagate STBN4000100

General

Brand
Seagate
Model
STBN4000100

Configuration

Form Factor
2-Bay

Hard Drive Performance

Included HDD Capacity
4TB

Features

Features
The Business Storage 2-bay NAS includes government-grade hardware encryption technology that helps protect data stored on the NAS. When you access files remotely, the 2-bay NAS also helps protect your data-in-flight with SSL/TLS, the same technology that secures your information when banking online.

The 2-bay NAS features a Universal Storage Module (USM) slot that makes it incredibly simple and cost-effective to create off-site backups of your data. Start by docking a Seagate Backup Plus portable drive in the USM slot. With a touch of a button, you can transfer large files at speeds up to 3x faster than USB 2.0. Undock your portable drive and data, and you're ready to take your files with you or to a secure, off-site location.

The USM slot is also convenient for photographers, videographers and other professionals who routinely bring back large files from the field. Use a Backup Plus portable drive throughout the day and when you're back at the office, slide the portable drive into the USM slot and-with a touch of a button-all of your work is transferred to a designated folder on the 2-bay NAS.

System Requirements:
Local area network (LAN)
Internet connection (for system updates and Web access)
Wired or wireless router with an available 10/100/1000 Ethernet port
DVD-ROM drive for software installation (recommended)
Mac on Network: Mac OS X 10.5.8 or later, Apple Safari 3.1 or later
PC on Network: Pentium or equivalent processor (1GHz or higher), 512MB of RAM or higher, Microsoft Windows XP, Vista, 7 or 8, Internet Explorer 7.0 or later, or Firefox 3.0 or later

Dimensions / Weight

Dimensions
12.2" x 10.8" x 6.1"
Weight
8.21 lbs.

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Seagate STBN4000100

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Showing 15 of 15 reviews - Clear Filters

  • Amber D.
  • 3/17/2014 10:18:14 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsit's ok

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: It's ok when it works

Cons: Keeps dropping off the network so I'm unable to use it for backups

Other Thoughts: I may be returning this thing if it keeps this up

Manufacturer Response:

Dear Amber,

We would like to talk with you by phone to determine the root cause and available resolution to the network problems described in your review. A support case (#04043928) has been created that will reference your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of this region, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Andre M.
  • 12/10/2013 12:04:17 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsMedia Server is horrible

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: Fast, easy to use, easy to setup. I am running it on a Gigabit network and it is fast. I would give it 5 stars if it wasnt for the Media Server.

Cons: The only issue I really see if the media server. Don’t get me wrong, it does work, but it does not organize your media as Serviio or Plex do. It combines all your videos into one bucket, which is kind inefficient if you have thousands of movies and TV shows like I do. It is almost impossible to find anything.

I ended up keeping my Serviio running on my PC and changing the library location to my shared folder in the NAS, which forces me to leave my PC on at all times now.

Other Thoughts: Seagate needs to improve their media server if they want to compete.

Did you find this review helpful? Yes No

  • Kevin H.
  • 11/27/2013 9:19:27 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsJUNK

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: It looks nice

Cons: Slow. Cannot Access.

Other Thoughts: I bought this for surveillance camera storage. Ran through the setup procedure, configured username/password, and was setting up the cameras. My camera software wants multiple users, one for each camera recording, so while creating new users for each camera, the NAS kicked me out of the configuration GUI. I tried to log back in with my saved username/password, no go. Tried stock username/password, no go. Followed "factory reset" instructions, no change.

NOT very happy with this device. Hopefully Newegg will return it, Seagate has very poor troubleshooting on their site.

Manufacturer Response:

Dear Woody,

We apologize for the problems experienced with your Business Storage 2-Bay NAS. We would like to talk with you by phone to determine the root cause and available resolution to accessing the configuration web GUI. Support case # 03814809 has been created that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of this region, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

5 out of 5 eggs8 Month Follow-up!

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: I have had this NAS running 24/7, and have used it daily since my first review on 3/17/2013. A large portion is now dedicated primarily for serving media throughout my home network. The rest is for data backups.

I have had no issues with the unit running on a gigabit LAN within my home. The only time I did have to reboot was when I updated to the newer firmware which was released in August!

One portion is allocated for dumping data from a surveillance system hard drive, by doing this I have been able to double the amount of real time video capture data that is accessible to me.

For me at least this unit has been rock solid stable!

Cons: None at all!

Other Thoughts: New Firmware Version 2013.60311 was released in August 2013. I was able to update my Seagate NAS with no problems at all.

Latest firmware Release notes:

Performance Improvements:
SAMBA performance improvement of up to 10%

Bug Fixes include:
a. Ability to delete user accounts.
b. Dependability copy large files on AFP shares.
c. Recycle Bin able to handle files over 128 characters.
d. Setup Wizard compatible with IE7 and IE8.
e. Specific NAS identifier for email alerts (helpful for admins who maintain
multiple NAS products).

1 out of 1 people found this review helpful. Did you? Yes No

  • Betty G.
  • 11/8/2013 6:21:35 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsSolid Box

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: Easy setup. Large Space. Descent Features. Cost

Cons: Not super Fast. Media Server Disconnects occasionally.

Other Thoughts: Descent box for the price when i purchased it. I have the new business storage, as well as i support two of the previous version blackArmor NAS. Not bad little boxes for SOHO.

Manufacturer Response:

Dear Mitch,

We would like to thank you for your review of the Seagate Business Storage 2-Bay NAS.

There could be a variety of reasons for the slow network performance. First, please make sure that your computer is connected to your router with a CAT-6 cable and that you are not using WiFi. WiFi is much slower than using an Ethernet cable. Also make sure that your Ethernet card on your computer, router, and any other device connected to your network is using Gigabit ethernet. Your network will only run as fast as your slowest piece of equipment.

Also, check to see if there are any firmware updates available for the drive and your router. Please check for any driver updates from the motherboard manufacturer of your computer. Click on the link below for instructions on how to update the firmware for the Seagate Business NAS:

http://knowledge.seagate.com/articles/en_US/FAQ/005315en

If you are still experiencing slow transfer rates, try plugging the drive directly into a computer with a Gigabit ethernet card and see if your speeds improve. Should the performance improve, then it is likely there is a network bottleneck unrelated to the drive itself.

If you have further questions or concerns, please feel free to contact our support staff:

http://seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Alex S.
  • 11/3/2013 10:57:56 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsJust don't buy it yet untill a reliable firmware will be released

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: Great idea, good hardware, nice design, shall be a perfect unit if it wouldn't be at the beta-test stage. The most reliable part of your network solution shall be backup.

Cons: Absolutely unacceptable approach to firmware - it is not tested in different conditions, no ability to re-flash the old one if the new update has issues, too many different problems (just visit Seagate forum). Factory reset doesn't reset all settings to default values. Useless - if your "successfully flashed" firmware doesn't work properly. The only was to get the default settings if the firmware is bad - RMA brand new product and receive back refurbished one if you can not return it to the store due to any reason.

Other Thoughts: Just don't buy it - at least at the moment. Don't expect you will be able to handle the problems no matter how experienced you are - unless you are a good firmware engineer and would like to fix it's problems on your own.

Manufacturer Response:

Dear AS,

We apologize for the problems experienced with your Seagate Business Storage NAS drive. We would like to talk with you by phone to determine the root cause and available resolution to the problem. Support case #03759031 has been created that will show your review and our response. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Laura R.
  • 4/17/2013 10:43:51 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsDon't buy now

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: cheap, easy setup, lots of storage

Cons: Seagate has put this product on production hold.

There are firmware problems they are trying to fix. My unit would not go to sleep and ran 24/7. The backup software couldn't see my OCZ Vertex 3 (my C drive). The firmware version wouldn't show up in the places it should.

Other Thoughts: I sent my unit back after talking to one of Seagate's firmware engineers and a technician who confirmed it was defective.

This will probably be a good unit once they get the bugs worked out.

I don't care what anyone says, I still love doing business with Newegg.com!

1 out of 1 people found this review helpful. Did you? Yes No

4 out of 5 eggsGood entry level NAS

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: The USM feature is a fantastic way to do backups by hand. If I were still working in IT I would use this feature every day but as it is my file transfers of scientific data are only done via LAN for time and security reasons.

Recycle Bin feature: I have never seen this on any other NAS. When a file gets deleted it is saved to a recycle bin whos size can be set in the administration panel. I can see this feature reducing headaches when clients 'mistakenly' delete something and end up staring at you to magically fix their mistakes.

Power management: Has wake on lan feature and power scheduling.

There are 2xUSB 3.0 ports which can be used to setup network shares!

Has a full suite of automated backup tool, which I did not use because I prefer to do backups manually, but I would expect would work well in any business environment.

Services: I like that there is a built in wikiserver and media server feature. Download manager for HTTP and FTP sites which can be useful for automated backups. Dynamic DNS is easy to setup as is the Print server

Cons: I am a linux user and require SSH access which this unit does not have.

This unit only supports 5 kinds of drives and these drives are only made by Seagate ( http://ow.ly/jtSwD )! Find my review for the diskless version of this NAS where I attempted to use Hitachi drives and Seagate drives (which were not on the supported list) only yo find that the NAS would drop from the network and refuse to accept the disks. Therefore you must be careful when/if you decided to update the drives on this NAS because it may become a headache very quickly.

The server's CPU temperature while idle was 65C in a house which was in the 40's so ventelation may be an issue down the road.

During boot the fan is very loud but after boot it becomes much quieter. However the fan is still audible an entire room away not as a road but as a low drone. I found this most annoying while working next to the unit. I do not see an option to control fan speed and dont think it would make much difference. I suspect the ball bearing on the fan is sub par and I would recommend installing a new fan yourself, but IMO the end user should not be bothered with such things (I cannot hear my DS213+ even under load).

Compared to Synology I find that this Seagate NAS misses the mark when it comes to features. Synology has many in house and 3rd party packages which can be installed. I could see any system administrator becoming frustrated with this Seagate NAS because it may not be able to keep up with clients growing demand the the 'latest' services.

Other Thoughts: 0.0 watt power supply only
8.8 watt boot
23.7 watt HDD format

Some benchmarks:
Seagate raid 1 Single 30GB file transfer
Peak: 42 MB/s
Average ~38.7 MB/s

Synology DS213+ Raid 1 single 30GB file transfer
Peak 90MB/s
average ~66.0 MB/s
(I am using HGST Deskstar 3.5-Inch 4TB 7200 RPM SATA III 6Gbps 0S03355 drives)

Real world full backup 1.65TB
large files (1GB++) 38MB/s
tiny files (300GB of ~1MB photos) started at 25.6MB/s and bottomed out at 4.10 MB/s over 8 hours. At this point I stopped the transfer because it didnt seem worth waiting anymore.

Overall this Seagate device would be perfect as a introduction to the NAS market for small business users who do not have a need for extra features and intend to do backups manually. However if you are a large business user or a researcher like myself you will quickly find yourself demanding more from this NAS than it can give.

2 out of 2 people found this review helpful. Did you? Yes No

5 out of 5 eggsFollow up review solved dropouts

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: Good price for a 4Tb Nas.
Has dvd for software. Pro if you can use a dvd.
My version came with newest firmware.
Very stable once properly setup.
2 usb3 ports and a sata III jack for for plugging in a USM module like a seagate backup plus 2.5 inch size. Right now no one has USM that house an ssd but a sata extension cable can allow a direct sata III connection to the Nas.

Item #: N82E16812400019 is a 22 inch cable it can be attached inside the USM slot and then you can use a bare 2.5 inch drive such as a 128gb or a 256gb ssd.

I was able to write from a samsung 250gb ssd to the internal raid1 at 95 to 100 MBs. This speed is about as good as it gets for ethernet connected gear. I also tested a usb3 case with the samsung ssd in it. I was able to write in the 90Mb speed range . If I reconfigure the hdds ro raid0 this may pick up to 150Mb/s or so. this would be better then any ethernet connection. Lastly it has done a flawless time machine which is good. I even pulled a mac mini and put a new mac mini the seagate allowed the osx to use the new mini with the time machine.

Cons: Has dvd for software. Con if you can't use a dvd reader with your gear.
Not stable if you do not set it up correctly. Based on other reviews you could get the older firmware and have trouble upgrading it. This could be quicker as raid1 maxes at 40Mb/s. I would prefer it to push 55 Mb/s .

Also there are so many options and things you can do you need to study and be careful with setup.

Other Thoughts: Seagate responded to my first issue review of slow upgrades and drop outs. They told me to see if I had proper firmware. I did. My lack of stability was an improper setup of my 3 mac mini plus seagate Nas. I had previously used and still use a low performing SYNOLOGY Nas. Only one bay and less features. Setup was different on the seagate then the Synology. I had to load the seagate software on all 3 mac minis. Then open the program to sign on to the has.

Once the mini's had the dvd loaded I was able to sign on and write to seagate nas. I copied 3 18gb eyetv files to the Seagate at the same time. while not super quick at 3 files were copied cleanly. Next test I copied the three files back to a second mini and using the first mini I copied a 4th 18th gb file to the seagate. so 4 18gb files were being moved to and fro at the same time I then fired up the third mini and streamed a 5th eyetv program for watching.

It all worked flawlessly! that makes it a good piece of gear for a small business or a home owner that wants a home network for music movies and tv recordings. My testing was all mac minis. a dLink router and 3 dLink smart 8 port switches. THe network has a lot of other devices attached to the switches but I did not use them with the seagate.

I gave this 5 stars, but it is really around an 85 or 88 rating on a 1 to 100 scale. My max speeds with the pair of 2Tb drives in raid1 has been about 42Mb/s. It would be faster in raid0 I need to reconfigure this one more time as raid0 to see how much speed I gain. I also need to set it up with pc's only and lastly set it up with mac's and pc's mixed.

1 out of 1 people found this review helpful. Did you? Yes No

3 out of 5 eggsPreliminary EggXpert Review

This review is from: Seagate Business Storage 2-Bay 4TB (2 x 2TB) NAS(STBN4000100)

Pros: Installation of NAS & backup software very quick; although nothing takes long with an Intel SSD & i7

E-mail notifications available for when events occur. Wasn't sure what exactly an event was, but after a NAS-USB transfer completed I received an e-mail; that was pretty sweet.

Cons: Fan running in NAS is louder than my desktop; although my desktop is practically silent.

Fan runs quite loud when initially plugging in the NAS box waiting for it to be ready for software setup; approx 2-2.5 minutes.
After browing through the many menus I found, Fan Information. The CPU runs at a toasty 58 C with the fan at 2k RPM. Not sure what is cooling it, but now the high fan speed on boot makes a little more sense. Board temp also listed; 37C, and this is the temp displayed under general system status.

Changing various settings, or switching between menus, through dashboard is annoyingly slow; 15-60 seconds depending on what you're doing.

Seagate Global Access not functioning properly through Seagate global access site. Worked well when I initially set it up and I was able to log in and download music I had uploaded. Now when logging in my shared folder isn't listed. However, when logging in through seagate.tappin.com everything is as it should be.

Streaming music through the Global Access app on my Android HTC Rezound has been problematic the past week of use. I have a playlist composed of four albums; which load/buffer fairly quickly before playing, even with shuffle turned on. The issue I'm having is losing connection after hearing 3-5 songs. I have to close, re-open and login to the app again. This loses my place in the shuffle and always starts over at the first song, of the first album, I added to the playlist; shuffle must also be re-enabled.
Streaming musing through Seagate.Tappin.com, on my laptop over Wi-Fi, has the same issues as through the app on my phone; 3-5 songs and then it stalls. I can get it to play again, but I have to remove all the songs in queue and re-select what I want to hear.

-Seagate Blackarmor Backup 2011 Software - Licenses for 5 PCs, with a 2-bay NAS, are suposed to be included. There are no licenses listed in the 'Backup Client License' menu; it is displaying 'No data.
-Using Windows Backup utliity instead. When choosing Windows Backup in Control Panel, I was prompted to allow Seagate BlackArmor to make changes. I then had to choose to use Windows Backup as opposed to Seagate and restart control panel for the changes to take effect.
-Made a backup of my C: Backup drive which contains just under 25GB of data. The backup, including creating a system image, took 21 minutes.

Other Thoughts: Default login credentials not listed in quick start guide. Had to choose 'Forgot Password?' to find admin/admin.

Seagate Barracuda ST2000DM001 drives inside.

-94.9GB used out of the box.
-Had to manually set time zone.
-Power-Saving HDD Standby must be enabled.
-Came with latest firmware.
-Firmware update was available after having the box for a few days. It updated fairly quickly, 2-3 minutes and then it automatically rebooted. The reboot process and refresh of the dashboard took another 3-4 minutes.
-SMART 'short' test/health available through dashboard gives 'overall-health' assessment
-Uninterruptable Power Supply compatible.

When suspending the fan ramps up(same speed as when it was intitially turned on) for about 8 seconds and then is silent and appears to be off. I think a slow LED pulse, or some indidcation of Suspend/WoL, would be nice. Resuming leads to the same obnoxious fan speed and noise; This seems completely unnecessary since it was in suspend and(theoretically) not generating any heat. Fan runs until the NAS is ready to be connected to again, signified by a LED, which took just about as long as the initial power on(2-2.5 min).

-TappIn software automatically prevents sleep on your computer; must be changed in preferences.
-Automatically defaulted to marking my D: drive as shared read/write through Global Access (D: is my C: backup drive)

For Seagate Global Access, first go to Seagate.GlobalAccess.com and sign up. Then you must enter your account info under Sharing > Global Access through the NAS dashboard.

Downloading MP3/WMA average 250-300 KB/s through global access.

First Data Transfer: RAID 1, 35.2GB music. 6,644 items, Started at 42 MB/s and gradually leveled off to 27 MB/s, completed in 27 minutes; no other network activity at the time.

Data transfer of more music, 35.2GB(6,526 files), and 1.44GB of pictures(1,441). Pictures went first at a steady 14.0 MB/s, Videos next at a steady 26.2 MB/s; 24 minutes total.

USB3 transfer from NAS to ADATA HD710 USB3 portable HDD; 39.9 GB of Music/Pictures.
-NAS did not recognize HDD when plugged into front USB3 port, had to plug into rear. Once transfer starts there is no data transfer speed listed, only estimated time to complete.
-Preliminary estimated transfer time: 11h 27m. If you do the math this isn't even 1 MB/s, by my calculations its ~ 7.35 Mb/s.
-Actual time to transfer: 2h 4m, which is roughly 5 MB/s.

I still need to play around with some other functions of the product, especially utilizing something besides RAID1 and transferring larger amounts of data. I will be back with more information.

Manufacturer Response:

Dear Roboyt0,

This response is from Seagate Support and we'd like to thank you for your review of the Seagate Business Storage Network drive.

We will pass along your comments on fan noise and web admin lags to our developers. We appreciate your feedback on this.

We would like to talk with you, by phone preferably, to determine the root cause and available resolution to the streaming behaviors observed when using our app on your mobile devices. We will also resolve the backup license issue at this time. We have created case # 03310197 to use when contacting us that will show your review and our response. If from the US or Canada, our contact number for Technical Support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):
http://www.seagate.com/support/contact-support/

Best Regards,
Seagate Support

2 out of 2 people found this review helpful. Did you? Yes No

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