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Seagate STBM2000100 2TB Business Storage 1-Bay NAS

  • 1-Bay
  • 2TB

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STBM2000100




Form Factor

Hard Drive Performance

Included HDD Capacity


The Business Storage 1-bay NAS includes government-grade hardware encryption technology that helps protect data stored on the NAS. When you access files remotely, the 1-bay NAS also helps protect your data-in-flight with SSL/TLS, the same technology that secures your information when banking online.

System Requirements:
Local area network (LAN)
Internet connection (for system updates and Web access)
Wired or wireless router with an available 10/100/1000 Ethernet port
DVD-ROM drive for software installation (recommended)
Mac on Network: Mac OS X 10.5.8 or later, Apple Safari 3.1 or later
PC on Network: Pentium or equivalent processor (1GHz or higher), 512MB of RAM or higher, Microsoft Windows XP, Vista, 7 or 8, Internet Explorer 7.0 or later, or Firefox 3.0 or later

Dimensions & Weight

6.8" x 5.8" x 2.4"
3.17 lbs.

Package Contents

Package Contents
Seagate Business Storage 1-bay NAS
Ethernet cable
Power supply
Quick start guide
DVD-ROM with BlackArmor Discovery software for Windows and Mac, BlackArmor Backup software for Windows, System Recovery Boot software for Windows
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Seagate STBM2000100

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  • R E.
  • 8/5/2015 4:14:11 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsNot that impressed

Pros: 2 TB storage. Good backup drive.

Cons: Not the easiest setup. Continually drops off when trying to use DNLA from PS3. Also drops so cannot use on smart phones or tablet without completely rebooting or starting over. Was hoping to be able to stream video from the device to tablet or laptop while away and it does not do that without needing to fully download complete movie.

I am looking at newer models from other makers to get one that does what it should do which is be a cloud drive so I can stream movies, access pictures or other documents that I put on it from any device.

Other Thoughts: This is better off as a backup networking drive than it is a cloud server for use with other devices, that is when it does what it is supposed to and stay connected to the network to be accessed.

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2 out of 5 eggsUpdate to previous eggxpert review

Pros: The NAS was great while it worked, about 18 months.

Cons: About a year and a half after initial setup, the device suddenly would not permit access to the user storage, giving a password or user name error. I did quite a bit of troubleshooting. Initially it appeared as if the hard drive was failing, but later on after a partially successful troubleshooting effort it seems to be a mainboard or firmware problem.

I first moved the device to another location, and plugged it directly into a switch wired directly to my main computer. I installed the Seagate storage discovery software, and then had significant difficulty getting the NAS to even boot up. After a few hours of repeated power cycles, I finally got the NAS to boot up enough to be able to log in to the admin management web service. At this point the file shares would show up but were inaccessible due to username/password errors.

I decided that the best course of action, once I had access to the admin menus, was to go all or nothing and attempt a firmware update. I got the latest firmware, and attempted to install it. The first try, the firmware install appeared to abort with the process bar around 22%, then the NAS locked up. I let it sit for an hour before cycling power. I attempted the firmware update again, and this time the progress bar went up quite a bit farther but not quite to 100%, before it rebooted itself. At this point, the device came up but now the situation had reversed. I could no longer log in to the admin setup menus but the original user names and passwords permitted filesystem access. I took that opportunity to recovery any files from the filesystem I thought I didn't want to lose, and then I did a "pinhole reset" process which should have reset the device passwords to "admin". After doing this a few times however, the admin menus are still inaccessible while all of the user file stores are accessable using only one of the username/password logins.

I left the device on for a couple days, and at the end of that time it had locked up again. I figure the mainboard, memory, or firmware had been corrupted somehow during normal use and the NAS was broken enough that neither the firmware update or reset procedures would work properly. I also attempted a "factory reset" process using a downloaded tool that translates the MAC address into a hidden page from the admin service, however that failed with a "404 page not found" error. So the device is effectively bricked since I can't get into the setup menus, don't have admin access, and isn't reliable enough to use for file storage using the user shares that I seem to have access to.

Other Thoughts: I attempted to contact Seagate business storage support, however when I entered in the serial number it came back as "warranty expired". Maybe this is because this was a review item, however it was less than 2 years old which is less than the advertised warranty of 3 years. According to automated emails and logs generated by the NAS, the device failed approximately 18 months after initial use.

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  • Mark S.
  • 9/2/2014 4:03:20 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs

Pros: Great when it worked.

Cons: Lasting only 8 months before the hard drive failed.

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  • Richard J.
  • 2/24/2014 8:05:39 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsNice Storage

Pros: Easy to use.
Sufficient Storage

Cons: Cannot replace Storage

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  • Richard L.
  • 2/19/2014 7:33:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsReliable

Pros: Works about 1000x better than Western Digital's "My Cloud" that I had to return.

Cons: None

Other Thoughts: Maybe too complicated for the average home user. It is definitely for a business network environment. If you are a novice user, look at the Seagate Central line.

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4 out of 5 eggsVery easy setup - NAS for average consumer

Pros: So as my title reads, this is a very easy device to use. You simply plug and go. The software will locate the drive on the network and direct you where to go on your browser to manage the device. You're quickly able to add users, user groups, give security permissions, and set up a lot of tools for internet usage and FTP from here as well. It gives you the options that you would want without the necessity to be a network genius.

The case feels sturdy and well built, it will not break from small falls or kick overs or something of the like. However, since it does not have rubber feet on the side, it has to be setup vertically for stability. Or if you don't care about the possibility of it sliding around then you could put it on it's side, but you may block some vents, and since it is passively cooled, you may run into heating issues, but this is merely speculation. And with it being passively cooled the unit is silent. You will only hear the hard drive spinning from time to time and if you have a lot of usage from it, it may become louder at times, but it's not really too noticeable.

I have been streaming media from the device for some time now and have not seen any noticeable lag in the media. I'm streaming the video through the router that it's connected to, down through a switch and to my machine. And I've scrubbed the video a bit, and you do notice some slight hiccuping as it tries to access the section of the video that you want, but for the scrub needing to contact the machine, the machine needing to find the right point and then send the data back, it is not bad at all. Scrubbing will only take a second or two for the video to catch up which is really good in my opinion.

Unlike a lot of other NAS systems on sale, this one actually comes with the hard drive installed and contains 2GB of storage for users to utilize. It seems obvious to say this, but I've gotten other NAS units that are similarly priced but just have the bays and not the drives for storage. Also a lot of other drives, do not have the ease of use associated and actually required a lot of time to be worked on. So to have the storage built in as well as the ease of operation is pretty huge in my book.

Now for those of you thinking that you can swap the hard drive. You can't. It was not made for you to swap the hard drive in and out like other NAS systems that are on the market. I do like that this comes with 2TB of storage, but you will need to violate the warranty and really get in there with some tools to open this up and swap the drive out.

Cons: As stated above, you can't get into this unit. The hard drive is sealed off and you are not allowed access without some tools and voiding the warranty to swap out the drive for a larger one. So if the drive goes bad, you're going to need to get someone that knows what their doing to replace it with a healthy drive. Although I don't know how the system will handle a fresh hard drive inside of it.

Also while this devices software makes it very easy to setup and use, a lot of the other useful options may go over a lot of beginner to intermediate users head. So don't expect to use the full potential of this server unless you are well versed in networking and computers. Basic functionality of file storage and what not, you can probably get with some time put into it though.

Other Thoughts: All in all this is a really good device. Worth the price point, maybe. You get 2TB of network storage and you're able to stream media easily from it. The read and write time must be pretty good to be able to stream an HD movie from it with no noticeable lag. And with FTP access and internet based access you should be able to use it as your own personal little server. It's a good product for the average consumer and should be considered during purchasing. I think they also have a 3 and 4 TB version as well if you're looking for more space. So don't knock the 2TB aspect of it.

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4 out of 5 eggsAffordable home NAS

Pros: Good sized network device for home use or (very?) small business use

Great for storing and sharing collections of videos, music, and pictures

Limited warranty – 3 years parts and labor

Easy to find documentation on seagate website

Good transfer speeds – claims support for gigabyte network

Can act as backup server and media streamer for iTunes or Windows Media Player

Web interface is comprehensive and fairly easy to use

Fanless, relatively small amount of noise compared to a desktop or external drive

Small footprint

Easy setup

Cons: Only has 1 bay, so can’t really do RAID or have redundant disks. If your disk dies, so does your data.

I don’t have an extensive amount of data to backup, less than 2TB, but in the testing I conducted, it would take a long time to copy all of my files over to the

2TB drive by itself is under $100 these days – in this device you are paying for ease-of-use

Drive is not easily swappable like its multi-bay counterparts

Other Thoughts: This device has better than average reviews outside of Newegg as well.

Contains a dual-core processor and 256MB of RAM – would have liked to see more RAM or evidence of a large L1 cache.

Saw write speed around 15 mbps and read 21 mbps on regular, non-exncrypted volume – it seems to keep up the pace in a gigabyte network.

Would be cool if you could SSH into the box and mess around, but that might go against the company’s ability to support the product in a known configuration. I wonder if there is third-party firmware for the brave.

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5 out of 5 eggsNice little SOHO NAS

Pros: Small size, reasonable speed, nice configuration options and software. Very easy to use.

I installed this NAS into my home / small business LAN, and was immediately pleased at how easy it was to use. Unpacking and setup was as simple as plugging everything in and inserting the setup DVD. The setup software was clearly written and didn't seem to include any annoying ad-on third party software, which is refreshing and probably part of the "business" targeted approach to this NAS. The NAS is also a nice attractive black with muted lights and button labels, so putting it on a desk doesn't create an eyesore.

After plugging it in, and installing the software on my business laptop, the setup menu offered to run a discovery program to find the NAS. I have both the laptop and the NAS connected directly into a gigabit Ethernet switch. The NAS was detected immediately, and the setup menus helped me get everything setup. Although I am fairly picky at how I set things up on my network, I was surprised and pleased to see that I felt that I didn't have to change any of the default settings except for choosing a password. Adding 2 user accounts and 2 user groups was likewise very simple.

To test raw file transfer performance, I transferred 110GB of data from the laptop to the NAS. The transfer speed including both large and small files averaged approximately 10MB/s, which isn't bad for a small NAS. The transfer completed without error, and the files checked out ok after the transfer.

Setting up automatic backups and even setting up the NAS as a media server was just as easy. The backup software did require one reboot of the laptop, however it was simple enough after that. The configuration options of the backup seemed to be more than enough for both personal and small business use.

Cons: I did not have any problems at all setting up this NAS. People with zero networking experience may find many of the options a bit daunting since the NAS and backup setup options are so full-featured, but I was able to run through the setup almost entirely by choosing default options, which should make this useable by even relatively inexperienced users and network administrators.

Other Thoughts: Being able to set up backups, shares, and groups for multiple users is a great feature. I did not test the media sharing and apple time machine options beyond noting that the setup for those is just as easy as the other features, however I can see how anyone running multiple computers at home or in a small business may appreciate the ability to have a central location to store and share media files among all computers on the LAN. Based on the raw transfer performance, I this NAS should be able to serve up a few media streams on demand.

Finally, while you can probably find cheaper external storage than this, you certainly won't get as nice of a software suite in a cheaper 2TB NAS. The easy to set up configuration and backups are my favorite feature of this NAS, and worth every penny over cheaper external drives.

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4 out of 5 eggsSatisfied, but...

Pros: This is a NAS that I was very pleased to get! It's eliminated a need for one of my computers to be on all the time, which is saving me money! It's functioning as a storage medium, print server, UPS manager, and FTP server for my home network.

First, the hardware. The case is really solid and built well. Passive internal cooling has no internal humming, though the drive activity is still audible (no more than I'd expect). While it's in standby, it's perfectly silent. The LEDs are visible, but not so bright to be a distraction in the dark (for gaming or sleep). The ports are nicely located. It comes with a quality ~5ft (1.5m) CAT5e Cable, 2ft longer than most network equipment, and a 12V @ 3A Power supply (some cons later) with interchangeable AC plug – though only includes North America version. Power cable is 5ft long, a bit longer than the Ethernet cable.

The web interface is intuitive and easy to use, but has some downfalls I'll cover later. I like the UPS Manager and Print Server features, as this frees up my desktop as well as its USB ports. The scheduled Power On/Off feature is handy. Personally, I'm not using it because the hours in which I use it are irregular, but I imagine it'd work well for most users. The automatic HDD Standby does enough for me though, and overall it's consuming less power than my router, simply because it's in standby most of the day.

The Wiki server is a bit of a neat feature, though not what I would expect from a NAS. Not sure how I'd put it to use.

Cons: Vertical Mount only – no rubber feet for horizontal orientation. I'm always paranoid about vertical hard-drives falling over and getting damaged, and would prefer it to be horizontal. The Internal HDD is not user accessible, though there are 3rd party walkthroughs in replacing it (voids warranty and requires limited technical expertise).

The power supply has non-standard connector with very small diameter, meaning decreased conductivity, and the pin inside the socket of the actual NAS is thin and prone to bending. Physically, it would be easy to damage if the cable were tripped over or accidentally pulled. The connector and socket would be difficult to replace, as they are not very common. Also, electrically, this thing could potentially pull 3 amps – comparable to a laptop, yet the cable and plug isn't nearly as robust. The power supply itself is non-polarized, and has no grounding pin, leading to a fairly dirty DC output. The only way I feel safe with this power supply (and thus my data) is through an active UPS which relieves a lot of stress off these kinds of power supplies. I would not plug this directly into a wall socket long-term.

Quick Start Guide nor serial number sticker gives any indication to default settings such as IP address. A network running DHCP may be required to set up this device, and the Setup utility to discover its IP address. After discovery, the setup process proceeds to the configuration webpage. The first page is to set up a password for the admin account. No security is offered between initial power-on and set-up, so ensure your network is secure.

The Setup Utility is located on a DVD, which may not be an option on many modern laptops and tablets, or older computers with CD drives. The bulk of the space usage on the disc is multiple copies of the backup software in different languages. The vast majority of the data is redundant, and has ~90% compression ratio. It would be extremely easy to fit all the software on a CD, or small download-able file. It's a bit ironic that I'm using the NAS to back up its own setup files in the event I lose or damage the DVD. I may eventually use this NAS in an offline network without Internet connection, DVD drives, or DHCP services, so these are a factor for me.

The download manager is a neat idea if you have a slow Internet connection, but it simply didn't work for me. Trying to add a new task just has the page attempting to load indefinitely. This left a bad taste in my mouth, so to speak, about the reliability of the software. I've also discovered some typos, and a lot of the context help does not apply to this model at all (such as RAID). This tempts me into flashing the software with 3rd party firmware. Maybe then I could also have a torrent service running on it :)

The Media Server only supports iTunes. How can they even advertise this as a media server? It's a joke. No streaming capability whatsoever.

Other Thoughts: It's not a bad product, despite the Cons I've found. I'm happy I got it! I just feel they could have polished this a little better, especially since this series has been out for quite some time. Being my first home NAS, I'm actually quite satisfied.

Manufacturer Response:

Dear Sanaci,

We would like to thank you for taking the time and the effort to share such a rich and thorough review regarding your Seagate Business NAS storage device.

Your recommendations about improving the cooling system, by adding fans into the chassis, and your concerns about USB encryption, are greatly appreciated and will be passed on to the engineering team for further consideration.

As for pricing, building a NAS involves the use of patents and protocols, which are not always Seagate owned, and that sometimes makes a seemingly low cost higher than expected.

Please feel free to contact us at 1800.732.4283, if calling from the US or Canada. If from another region, please select your country in the following contact us page:

Best Regards,

Seagate Support

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4 out of 5 eggsStored

Pros: Call it pretty easy to set up and run. This is an awesome NAS…it allows easy setup and the sharing of files, movies, videos, and music. It places all these things at the clicks of a mouse or touch of the screen. Seagate has done a great job delivering a small form factor NAS.

Pop in the resource disk and you are guided through an easy setup. Once the disk is inserted and the installation GUI is displayed you are well on your way to sharing and backing up files. The web based customization is another easy step. It allows you to setup groups and shared folders for all your computers that are on the network. The NAS shows up as a network device that is similar to accessing any other computer on the network.

This NAS is easier to setup than some computers on the network. Naming it and inputting a password for users is easier that setting up a computer that would serve the same purpose. With the ease of setup and setting of permissions for users I would recommend this NAS even for the novice computer user. Simply following directions will allow you to have a local backup system that will help you protect your valuable data. With the Global Access you are able and allowed to access your information from anywhere you have internet access. With this you could even consider purchasing another to install at another location for an offsite backup solution.

Small businesses or home users no longer have an excuse for not backing up there files and folders. With this device Seagate has delivered a standalone solution to solve your backup needs. The addition of the USB ports allows you to add additional storage to your backup solution.

Cons: No Fan…did I mention that this NAS has no fan. With that said, it is not a solution that you would want to run continuously. Encryption is a tedious task since the NAS does not allow standalone encryption. It has USB assisted encryption. Although you can change the password you are stuck with admin as your user name. While this is not bothersome for some it is for those who want to personalize their server.

Other Thoughts: Price…with the standard desktop drive instead of a ‘NAS’ version of the drive…the price exceeds normal 2TB pricing, so you are paying over $90.00 for the NAS hardware and software (CNS3420 Dual Core 700MHz CPU, 256MB DRAM, One (1) Serial ATA II channel, One (1) Ethernet port, Two (2) USB 3.0 ports). The marked down price makes the NAS affordable as a business or personal storage solution. The original price is reported to be $219.99 and the marked down price is $189.99 a saving of $110.00. While a regular 2TB Seagate drive (ST2000DM001) cost is $99.99 the NAS version (ST2000VN000) is $119.99 only $20.00 more. I do not know why Seagate did not include the NAS version in this server (maybe to save money???).

Unless you have files that you do not want anyone to see or access, you might want to stay away from encrypting. If you lose the USB drive with the encryption key, you have just lost the files on the encrypted portion of the drive.

If you are going to buy the one bay Business NAS for a small business, size matters and you should at least purchase the 4TB NAS. The 2TB NAS is great for personal or home use, but can be overwhelmed in a business environment. Ease of setup and Global Access makes this a great purchase and storage solution.

Manufacturer Response:

Dear Sanaci,

We would like to thank you for taking the time and the effort to share such a rich and thorough review regarding your Seagate Business NAS storage device.

Your recommendations about improving the cooling system, by adding fans into the chassis, and your concerns about USB encryption, are greatly appreciated and will be passed on to the engineering team for further consideration.

As for pricing, building a NAS involves the use of patents and protocols, which are not always Seagate owned, and that sometimes makes a seemingly low cost higher than expected.

Please feel free to contact us at 1800.732.4283, if calling from the US or Canada. If from another region, please select your country in the following contact us page:

Best Regards,

Seagate Support

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